Rialto Jewelry

Jewelry Sales/Design/Repair, Appraisals - Antiques/Jewelry/Items

About us

Rialto Jewelry has been in business since 1984 and has multiple locations throughout Texas. Luis Guerra is the owner operator and will be in the store to assist you with all your jewelry needs. If you cannot find what you are looking for, our staff will assist you in the process of creating a custom design to fit your needs. We make jewelry by hand or by computer aided design (Cad-Cam) depending on the difficulty of the piece. We have repairmen trained in all aspects of jewelry repair. From building prongs to setting diamonds we can help with all your repair needs. Watch repairs include battery, watch band replacement, crown and crystal replacement in addition to replacing movements. We have the skill and experience necessary to ensure a quality ring sizing whether it is a solid gold band or elaborate diamond or gemstone ring. Come into our store to find the size that is right for you. We will engrave any jewelry piece to help commemorate your special occasion or milestone. Engraving is free with purchase. Bring your jewelry in twice a year to have it inspected for any loose stones or thinning prongs. We are happy to clean and inspect your jewelry free of charge. Complimentary gift wrapping is offered for every purchase. Family-owned & operated. Additional location: 1610 E Main St, Ste 1, Alice, TX 78332, (361)664-3661. Alice, TX location hours: Mon-Fri 9:30 AM-5:30 PM; Sat 9:30 AM-3:00 PM.

Business highlights

41 years of trusted experience

Services we offer

Master Jeweler, Custom Jewelry, Loose Diamonds, Engagement Rings, Pre-owned Rolex, Gemstones, Jewelry Repair, Rolex Repair, Anniversary Jewelry, Graduation Rings, Silver Jewelry, Watch Repair, Batteries.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.958 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
93%
4
5%
3
0%
2
0%
1
2%


Rating CategoryRating out of 5
quality
5.0
value
4.9
professionalism
4.9
responsiveness
5.0
punctuality
5.0
Showing 51-58 of 58 reviews

Stephanie J.
01/2015
5.0
jewelry stores
  + -1 more
unknown
Description of Work: Rialto Jewelry repaired my wedding ring (re-tipped a prong) and repaired some earrings by replacing the ear wire. Excellent service and workmanship. I had my earrings "repaired" by a different jeweler, however, it was no actually repaired. The re-tipping cost was $25.00 and the earring repair was $30.00. Very reasonable. I will definitely be using them again. I drove across town because of the ratings on Angie's List and I was not disappointed!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$30

Julia P.
01/2015
5.0
jewelry stores
  + -1 more
unknown
Description of Work: Bought a cuff bracelet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

DAWN M.
10/2014
5.0
jewelry stores
  + -1 more
unknown
Description of Work: Redesign wedding rings. Not finished yet. But very happy with this jeweler.

Rating CategoryRating out of 5
professionalism
5.0

Yes, I recommend this pro
$3,900

Julie V.
06/2014
4.0
jewelry stores
  + -1 more
unknown
Description of Work: The jeweler performed repairs on a couple of gold chains with pendants. The gold repair was quality work but the pieces used to hang the pendants on the chains were switched. One of the pendants is too tight on the chain. I would still give them another chance though because they are very professional.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kelly D.
04/2014
5.0
jewelry stores
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,300

Theresa L.
02/2014
5.0
jewelry stores
  + -1 more
.
Description of Work: If I could rate them at higher that A++, it would not be too high. I've had one ring altered and it went so smoothly that I took them a problem. I have an antique sterling silver ring that I had broken the shank on. They looked at it and agreed to repair it, but warned that the heat needed might crack the citrine. I told them I would rely on their judgement and so they agreed to work on it. | |Sure enough, the stone cracked. When I got the call, they assured me that they intended to replace the stone at their cost and would make it look as close to the same as they possibly could. This was more than I expected and I'm so pleased with their professionalism and customer service that I have two more items ready to go to them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Jim P.
03/2013
5.0
jewelry stores
  + -1 more
Awesome!!
Description of Work: I brought my college ring to Rialto Jewelry to have additional engravings added. Luis was very professional and designed a plate that was exactly what I was looking for. He was able to add the new design to my ring is short period of time and the ring is awesome. He was extremely creative and my ring is now one of a kind. I highly recommend him to anyone looking for quality, creativity and custom designs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$750

Response from Rialto Jewelry
Thanks for the nice review [member name removed]. We try our best to make every custom piece unique to each individual. We really enjoyed working on your ring and we are happy to hear you LOVE the final product. Congrats on all your accomplishments and we hope to see you soon. Thank again. Rialto

Claire O.
04/2012
5.0
jewelry stores
  + -1 more
.
Description of Work: I used Rialto Jewelers for jewelry repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Response from Rialto Jewelry
Thank you for the review. We are happy to know that you are satisfied with our work. Please let us know if we can help you with anything else in the future.
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Contact information

8910 Bandera Rd #107, San Antonio, TX 78250

www.rialtojewelry.com

Service hours

Sunday:
Closed
Monday:
Closed
Tuesday:
10:00 AM - 6:00 PM
Wednesday:
10:00 AM - 6:00 PM
Thursday:
10:00 AM - 6:00 PM
Friday:
10:00 AM - 6:00 PM
Saturday:
10:00 AM - 5:00 PM

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Jewelry Sales/Design/Repair,
Appraisals - Antiques/Jewelry/Items

FAQ

Rialto Jewelry is currently rated 5 overall out of 5.

Sunday: Closed

Monday: Closed

Tuesday: 10:00 AM - 6:00 PM

Wednesday: 10:00 AM - 6:00 PM

Thursday: 10:00 AM - 6:00 PM

Friday: 10:00 AM - 6:00 PM

Saturday: 10:00 AM - 5:00 PM

Rialto Jewelry accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Rialto Jewelry offers free project estimates.
No, Rialto Jewelry does not offer eco-friendly accreditations.
No, Rialto Jewelry does not offer a senior discount.
No, Rialto Jewelry does not offer emergency services.
Yes, Rialto Jewelry offers warranties.
Rialto Jewelry offers the following services: Master Jeweler, Custom Jewelry, Loose Diamonds, Engagement Rings, Pre-owned Rolex, Gemstones, Jewelry Repair, Rolex Repair, Anniversary Jewelry, Graduation Rings, Silver Jewelry, Watch Repair, Batteries.

Contact information

8910 Bandera Rd #107, San Antonio, TX 78250

www.rialtojewelry.com

Service hours

Sunday:
Closed
Monday:
Closed
Tuesday:
10:00 AM - 6:00 PM
Wednesday:
10:00 AM - 6:00 PM
Thursday:
10:00 AM - 6:00 PM
Friday:
10:00 AM - 6:00 PM
Saturday:
10:00 AM - 5:00 PM