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NEXT SERVICE

Appliance Repair, Heating and Air Conditioning, Appliance Repair - Small,

About us

A full service company offering a wide range of services from Air Conditioning, Gas Heating & Heat pump Repair, A/C Maintenance New A/C Installs & Appliance Repair, Refrigerator, Oven, Washer Repair, Ice Maker Repair We take pride in every Job we service to a full customer satisfaction Every employee gets background checked, and is well groomed, clean, courteous and In Next Service we take the time to answer all of your questions in helping people in meeting their needs. Please let us be your NEXTSERVICE Company and before you call let us give you a few tips. Why do air conditioners break down if the answer could only be as simple as changing your air filter won't that be something! in fact about 50% of our service calls count for lack of maintenance including dirty air filters so before calling an ac company first check your air filter, remember when was the last time you had maintenance done to the ac and last check your breakers in most cases you will find them outside next to the main panel by the electric meter this will save you money if you still having issues please call our service dept at 210-558-8851 Next Service is license and insured TACLB022805E by the State of Texas. Ask about our Angie's List discount.

Business highlights

22 years of trusted experience
Emergency Services Offered

Services we offer

Service All Brands of Air Conditioning | Heating & Heat pump Repair | A/C Maintenance & Compressor Repair | Freon Leak Repair & High efficiency Air Conditioners for sale | Condenser Coil Repair | A/C Water Leak Repair & New Air Conditioning Systems | Fan & Capacitor Repair | Carrier Air Conditioner Repair | Trane A/C Repair | Goodman & Appliance Repair | Refrigerator, Oven & Washer Repair | Ice Maker Repair

Amenities

Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.6223 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
73%
4
11%
3
5%
2
3%
1
8%


Rating CategoryRating out of 5
quality
4.7
value
4.6
professionalism
4.7
responsiveness
4.7
punctuality
4.7
Showing 151-175 of 223 reviews

Linda G.
02/2016
5.0
appliance repair
  + -1 more
unknown
Description of Work: Estimate for repair.

Rating CategoryRating out of 5
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$19

Kristen P.
02/2016
5.0
appliance repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Kathy T.
02/2016
4.0
appliance repair
  + -1 more
unknown
Description of Work: It took them a month to get with me about the appointment, I had asked for a specific day and every time I tried to call them got a message that they were unavailable. Finally, sent email and they responded. I asked the serviceman to pull out my machine and he resisted but eventually did it but refused to pull out my dryer while he went to get a part so I could clean under them while he was gone. Disapointing

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
5.0

$175

Nancy D.
01/2016
5.0
appliance repair
  + -1 more
unknown
Description of Work: This company repaired my clothes washer. They were terrific!!! They fully understood customer service, had terrific knowledge, were punctual and correctly repaired the malfunction. I would hire this company over 99% of others.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Humberto H.
01/2016
5.0
appliance repair
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$19

Nicholas S.
01/2016
2.0
appliance repair
  + -1 more
unknown
Description of Work: The ice maker on our refrigerator wasn't working. They came out to fix it, after about 10 minutes he claimed that the motor wasn't turning, which it clearly was, and that the entire ice maker needed to be replaced. He didn't have the part and said we would have to call and schedule an appointment for them to come back out with the replacement ice maker. Since I could hear and see the motor running for the ice maker, I opted to call the manufacturer for service. They sent a local company that showed up with a truck full of parts and new ice makers. The actually pulled the ice maker out and ran diagnostics on it. As it turned out, the board was bad and it wasn't sending a signal to retrieve water, therefor no ice. They had a replacement and did it all right then. So this company made a gross misdiagnosis, came unprepared knowing that they were fixing this specific ice maker, and then asked us to call for another appointment instead of setting it up themselves. I absolutely will never use these guys again.

Rating CategoryRating out of 5
quality
1.0
value
5.0
professionalism
1.0
responsiveness
4.0
punctuality
5.0

$19

ROBERT G.
01/2016
5.0
appliance repair
  + -1 more
unknown
Description of Work: Vendor contacted me by email thru Angies List and I had placed details on Angies List about my clothes dryer not starting when I pressed the button. The tech came towards the end of the scheduled range of time and then did not have the part so he had to leave to get part. Once he got relay part, it only took 6 to 10 minutes to fix it.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$158

Cathy F.
01/2016
5.0
appliance repair
  + -1 more
Great
Description of Work: Oven repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$19

Milan D.
01/2016
1.0
appliance repair
  + -1 more
unknown
Description of Work: The technician was in a hurry to leave the house as soon as he entered.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
3.0


Linda F.
01/2016
5.0
appliance repair
  + -1 more
unknown
Description of Work: checked dials and confirmed only the delicate cycle was working but not for much longer. Repair would cost over $350,00.I declined repairs and opted to buy a new machine.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mary Lisa M.
12/2015
4.0
appliance repair
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$19

Terry P.
10/2015
5.0
appliance repair, small appliance repair
  + 0 more
unknown
Description of Work: Repair built in microwave, needed a major part replaced.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Susan P.
10/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: It was so easy! I had service right away and the gentleman (Azael) was completely professional and explained everything he did and I was charged. I recommend them completely.
Rating CategoryRating out of 5
Yes, I recommend this pro

CYNTHIA B.
09/2015
4.0
appliance repair
  + -1 more
unknown
Description of Work: Estimated cost for repair on refrigerator

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$19

Response from NEXT SERVICE
Thank you for your review as this help us gage the quality of our service. We would like to understand the low rating in your review as we are unable to determine how to improve it with little information on the review but will be in touch to understand and improve on our service. Thank you, Service Department.

Ximena G.
09/2015
5.0
appliance repair
  + -1 more
.
Description of Work: The were professional and explained everything in detail

Rating CategoryRating out of 5
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Response from NEXT SERVICE
Thank You for you feed back.

John K.
07/2015
4.0
appliance repair
  + -1 more
Good.
Description of Work: Diagnostic of broken ice maker.
Rating CategoryRating out of 5
Yes, I recommend this pro
$20

Response from NEXT SERVICE
Thank you for your review.

Nancy D.
07/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: Wonderful service! Next Service troubleshot my clothes washer malfunction, informed me of the parts necessary to repair the malfunction and immediately informed me the cost for parts and labor. Extremely fair and reasonable pricing. They are very easy to work and coordinate with and understand the meaning of customer service! Very pleasant, knowledgeable and responsive!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from NEXT SERVICE
We are happy to hear everything went well for you, thank you for your review.

Angelique E.
07/2015
4.0
appliance repair, heating & air conditioning/hvac
  + 0 more
unknown
Description of Work: The service was ok. The technician told me that our coils were dirty and needed to be cleaned. They wanted to charge $475 for the service for that and proceeded to tell me that he would have to take my AC apart to clean it. | |I just felt like the price was too high to clean the coils and decided to not go with it. I will be checking around for a lower price on this.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

$49

Response from NEXT SERVICE
Thank you for your feed back.

Henryk S.
07/2015
4.0
appliance repair
  + -1 more
.
Description of Work: Evaluation.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$20

Response from NEXT SERVICE
Thank you for your feed back.

James B.
07/2015
5.0
appliance repair
  + -1 more
.
Description of Work: The company communicated wonderfully. They called the day before and prior to coming to the house. They let me know the name of the person as well which made me feel safer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Response from NEXT SERVICE
Thank you for your feed back.

Bob F.
07/2015
3.0
appliance repair, heating & air conditioning/hvac
  + 0 more
unknown
Description of Work: AC system check. I had a minor problem which they did not diagnose. The technician tried to explain that I didn't know how the system worked. I was not impressed. If I need AC service, I will find someone else.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
3.0
responsiveness
3.0
punctuality
4.0

$80

Response from NEXT SERVICE
Thank you for taking the time to post your review.

Angelica A.
07/2015
5.0
appliance repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from NEXT SERVICE
Thank you for your feed back.

Trey H.
07/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: Service was excellent! I bought this deal on Angie's list not expecting much for $39. Seriously, would you? Great deal. Technician came to my house, expected my A/C unit, and gave my old unit a full tune up worthy enough to battle this Texas heat.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$39

Response from NEXT SERVICE
Thank you for taking the time to post your review.

James B.
07/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: They came out in a timely manner.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Response from NEXT SERVICE
Thank you for your feed back.

Lynne T.
07/2015
4.0
appliance repair, heating & air conditioning/hvac
  + 0 more
unknown
Description of Work: Outside check of A/C unit--went fine. Okay for the price.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

$20

Response from NEXT SERVICE
Thank you for your feed back.

Contact information

P.O Box 690721, San Antonio, TX 78269

www.thenextservice.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 8:00 PM
Tuesday:
8:00 AM - 8:00 PM
Wednesday:
8:00 AM - 8:00 PM
Thursday:
8:00 AM - 8:00 PM
Friday:
8:00 AM - 8:00 PM
Saturday:
8:00 AM - 8:00 PM

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Appliance Repair,
Heating and Air Conditioning,
Appliance Repair - Small,
Appliance Sales and Installation,
Pest Control,
Central Vacuum Cleaning,
Heating Oil

FAQ

NEXT SERVICE is currently rated 4.6 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 8:00 PM

Tuesday: 8:00 AM - 8:00 PM

Wednesday: 8:00 AM - 8:00 PM

Thursday: 8:00 AM - 8:00 PM

Friday: 8:00 AM - 8:00 PM

Saturday: 8:00 AM - 8:00 PM

NEXT SERVICE accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
No, NEXT SERVICE does not offer free project estimates.
No, NEXT SERVICE does not offer eco-friendly accreditations.
No, NEXT SERVICE does not offer a senior discount.
Yes, NEXT SERVICE offers emergency services.
Yes, NEXT SERVICE offers warranties.
NEXT SERVICE offers the following services: Service All Brands of Air Conditioning | Heating & Heat pump Repair | A/C Maintenance & Compressor Repair | Freon Leak Repair & High efficiency Air Conditioners for sale | Condenser Coil Repair | A/C Water Leak Repair & New Air Conditioning Systems | Fan & Capacitor Repair | Carrier Air Conditioner Repair | Trane A/C Repair | Goodman & Appliance Repair | Refrigerator, Oven & Washer Repair | Ice Maker Repair

Contact information

P.O Box 690721, San Antonio, TX 78269

www.thenextservice.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 8:00 PM
Tuesday:
8:00 AM - 8:00 PM
Wednesday:
8:00 AM - 8:00 PM
Thursday:
8:00 AM - 8:00 PM
Friday:
8:00 AM - 8:00 PM
Saturday:
8:00 AM - 8:00 PM