Junk King San Antonio

They were great!

Fast, courteous and professional

Performed as requested.

Very well!

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Even though the crew that came out was courteous and professional, the amount of "junk" they removed from our property was much less than I had envision. Hence, I was quite disappointed in the value I received from the coupon. On Angie's List, it states, "Hauling away up to 1/8 of a load (which is about the size equivalent of a little bit more than the bed of a pick-up truck)". However, the ad did not give a point of reference for what size pick-up truck. When I spoke with a crew member, he said the ad was referring to a "small" pick-up truck. That was not the size I had envisaged in my mind. Therefore, I suggest that the size pick-up truck being referenced be identified in the description (ad). This, I believe, would help eliminate confusion/dissatisfaction for the customer. They were an hour late. However, I did receive a call informing me that they were behind schedule.

Overall: Outstanding! Extremely professional, courteous, & prompt service. Since I didn't have a clue about how much 'stuff' I really had, I purchased two coupons for $89 each in late January. Junk King contacted me shortly after I made the purchase, but I couldn't get back to them for over two weeks. Nonetheless, when I called on Feb 16th, they asked roughly how much I had to haul and let me know that the land fills close at noon, so they might have a problem picking up that day. No problem - Monday is a holiday. A short while later I got a call from the driver (Jesse) asking if I would rather have it picked up today (Saturday). I said "sure, if you can fit it". They actually drove out of their way to check if the load would fit on a mostly full truck. I was impressed! Unfortunately, it wouldn't all fit so they just reconfirmed my Monday a.m. appt. I got a call Monday a.m. about 1/2 hour before the appt window started confirming they were on their way. They arrived and immediately started loading the truck. Less than 20 minutes later everything was spotless -- they even swept out my old trailer!!!

Purchased 2 coupons from Angie's List to clear out approximately a quarter truckload of junk. The two men who showed up were punctual, helpful, and efficient. After clearing out the junk from the garage, they swept the floor. Overall, a great experience!

This company was great! I will use them again.

The 2 man crew came out during the scheduled time and were ready to work right away. My only complaint is that when they saw that we had brick to haul off, they said it would be an extra charge because the brick in so heavy they actually price it differently. I paid an additional $60 which I felt was very fair, to have the brick and all of the wood hauled off. When I set up the appointment over the phone, the person I talked to never said anything about charging more for brick. I looked on their website and didn't see anything there either. My advise would be to make sure and ask questions when you set up your appointment so you won't be surprised when the hauling is done. Like I said, I felt the extra cost was very fair and the men went above and beyond to do a great job hauling off some very heavy materials.

I called them, and they were able to schedule pick-up right away. They were polite, professional, and neat. They moved out all my old furniture that I wanted hauled, which were in multiple rooms. I had purchased a big deal for 1/8 load, but it ended up being more, so I just paid them the difference at that time. They even swept my garage!

We had a barn full of a collection of junk from 15 years. The amount of junk Junk King hauled off was much more than we anticipated. Even though the amount of junk was in excess of what we originally told Junk King, they kept up the attitude and very hard work until it was all done. Their employees were very polite and very hard working, and their large dump truck was very clean and well represented for our neighborhood. In other words their dump truck was professional and not an old beat up truck. We were very pleased.

Excellent service, price and performance. Junk King representatives Eric and Russell showed up at the designated time and quickly assessed the job and gave an estimate that was fair for the size of the job. This was going to be a full load plus a second quarter load. I approved the estimate and the two gentlemen were soon busy lifting and stacking the load in the truck. We had also hired two other people to assist in the clean up and when they started helping carry junk to the truck it allowed Russell to carefully stack bags, boxes and assorted loose junk in the most space efficient configuration in order to maximize the amount of junk in one load (a good thing since fees are based on truck space used rather than time required for the job). It only took about an hour and minutes to fill the truck and then they were off to the dump. They quickly returned and finished loading the remaining junk, swept up the garage and presented the bill. Eric and Russell's technique of maximizing space saved us money...always a positive thing. The transaction was as smooth as could be expected and I was thoroughly satisfied. Eric (the manager) enquired as to how we heard of Junk King and asked if we would mind referring them to our friends, neighbors and associates...which I will do. I give Junk King 5 stars out of 5 (A+). If you need junk removed...I recommend Junk King.

They have been prompt and professional and fair in price. They have cheerfully arrived on time each time. They are polite and the pricing is fair and across the board (flat fee plus percentage of truck filled with junk). They gave an estimate for the hot tub based on time and didn't charge more when it was more complex and took a second truck to haul it away. I called today and they are coming today to get my stuff. It's a little pricy (though comparable to other companies) but very much worth it to have a huge pile of junk quickly and neatly disappear from my yard! They book online also, and offer a discount for it. I'm very happy with this company.

They did arrive over an hour late but had called us to let us know or see if we wanted to reschedule. We were fine with them coming late. When they arrived, they gave us the estimate which we were fine with as we did have several large items-riding lawn mower, old cement mixer, etc and completely filled the truck. They loaded everything and were very conscientous about arranging so everything would go in one trip. We had used them before when replacing appliances at a rental and they even removed a built-in microwave that we were unable to remove.Both experiences have been very positive and they have been accomodating and professional.Will certainly use them again if needed.

It was fine until the man claimed the tree limbs were not included in the estimate. I specifically pointed out the limbs when the estimator was here, telling him that was the main thing I needed to go. He claimed otherwise; that either makes me a liar or him an imbecile. And I am not a liar. Fortunately, we were able to use an online coupon which just about covered the difference in price. I would not recommend this company; if you do use them, be sure to get a detailed estimate of what they are going to pick up.

Junk King had a discount offer for booking on line and I scheduled for the first avaliable appointment in 2 days. When I called about a scheduling question, I confirmed the information about the coupon and they said it would not apply. I asked if the ad and discount was just a come-on. When the lady that answered the phone said yes, I was flabbergasted and cancelled my appointment I booked on line on the spot. I had a great experience with Rubbish Works who came out same day on a Saturday. And thier coupon applied...