Jon Wayne Service Company

Heating and Air Conditioning, Plumbing, Electrical,

About us

We are proud to be San Antonio's largest residential heating and air conditioning contractor. From the moment you call until the job is done, our goal is your 100% satisfaction. If the job is not done right, we will make it right.

Business highlights

23 years of trusted experience
Family Owned & Operated
Emergency Services Offered

Services we offer

Heating & Air Conditioning, Plumbing, Electrical, & Home Automation.

Services we don't offer

Commercial.

Amenities

Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.6965 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
78%
4
7%
3
5%
2
4%
1
6%


Rating CategoryRating out of 5
quality
4.7
value
4.3
professionalism
4.8
responsiveness
4.7
punctuality
4.8

Filter reviews by category

Showing 401-965 of 965 reviews

Katie B.
02/2018
5.0
heating & air conditioning/hvac
  + -1 more
Jon Wayne goes above and beyond others. I interviewed three companies and researched purchasing AC/Heating systems. Jon Wayne was the only one who did load calculations. I have been very happy with their professionalism and the services they provide. Don Rackler has built a great company. Katie B.
Description of Work: HVAC system

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Linda S.
02/2018
5.0
heating & air conditioning/hvac
  + -1 more
Technician arrived on time for service. Performed thorough inspection and presented prioritized repair options fully priced out for my review. There was no pushy hard sell. The tech promptly scheduled repairs I selected. Those techs were also very courteous and were very efficient.
Description of Work: Annual furnace inspection and repairs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

ROBERT G.
10/2017
5.0
heating & air conditioning/hvac
  + -1 more
They were very good. It was a long day but they came and changed out 3 units all in one day.
Description of Work: They replaced three electric air conditioners and three propane furnaces.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$28,394

Carlos F.
10/2017
5.0
heating & air conditioning/hvac, insulation, air duct cleaning
  + 1 more
Excellance the Hvac consultant came over showed up on time very honest with us,he was very professional and very knowledgeable about the scope of the work took his time to explain to us what needed to be done, went up in the attic to inspect the A/c ducts, we felted no pressure from him,this company has done work for before and they stand behind thier work and labor, and it's a company that you can trust,
Description of Work: A/C duct cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,849

Terry R.
10/2017
5.0
heating & air conditioning/hvac, insulation
  + 0 more
Everything went very smoothly and the quality of the work was outstanding! All the technicians are well trained in their jobs. They were a little on the high side for cost but for what I got in return more than made up for it. Very professional and will definitely use again.
Description of Work: Two HVAC systems with whole house air purification and humidification.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Nicki R.
09/2017
4.0
plumbing
  + -1 more
I was not pleased with Jon's. We've used them in the past and they were available.
Description of Work: Plumbing.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

$300

Grace M.
09/2017
2.0
electrician, plumbing, water heater repair, water softeners
  + 2 more
I felt they took advantage of me on the price. Especially since I had already purchased the water heater and water softener on my own. Total price was 16k. Plus an additional 8k to upgrade the electrical panel. True, I was in a hurry to get the work done and did not have time to get estimates. I think in the long run, it cost me... big time.
Description of Work: Moved water heater from interior utility room to garage (+/- 70 feet). Also installed water softener.

Rating CategoryRating out of 5
quality
4.0
value
1.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

$24,000

Jeffrey J.
09/2017
4.0
heating & air conditioning/hvac
  + -1 more
I have my system checked every year. They want to sell you everything, they want to sell you everything on the truck. I really like the professionalism and the fact that they put shoe covers on and everything; and they explain everything they do. It seems like they want to sell you everything on the truck, you need this, you need this, you need this. I don’t want to buy a whole new unit because I had home energy audit done this year through the public service. They told me the cost/return ratio if I was to replace my units, it would take me 45 years to recoup the cost. So, I showed him that and the guy just kind of closed his mouth. He said, “you will see an immediately saving.” I said, “ the energy provider that I get my power from said that I won’t see an energy savings.
Description of Work: It was just a checkup.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Frank A.
09/2017
1.0
heating & air conditioning/hvac
  + -1 more
I ended up, getting a professional company. Just had holes in the ventilation tubing, service man just glued the hole shut.
Description of Work: These idiots came 3 times to fix a small problem. They did a lousy job.

Rating CategoryRating out of 5
quality
2.0
value
1.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0


Madeline M.
09/2017
5.0
heating & air conditioning/hvac
  + -1 more
Went very well, very professional and courteous.
Description of Work: AC and thermostat installed.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Gabriel C.
09/2017
5.0
heating & air conditioning/hvac
  + -1 more
Ira was professional and outgoing. Pleasant and always willing to explain in detail all he did.
Description of Work: Overall tuneup and installed uv light

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Betty G.
09/2017
5.0
heating & air conditioning/hvac
  + -1 more
Great service, very satisfied with Jon wayne
Description of Work: Year checkup

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$444

Deb B.
09/2017
5.0
electrician, heating & air conditioning/hvac
  + 0 more
They were awesome. They were very, very good. They were excellent. I would definitely use them again. They do plumbing, electrical and home automation. They're known for the air conditioning, but they have different departments.
Description of Work: I had to replace my entire fuse box outside.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

Wynn G.
09/2017
5.0
heating & air conditioning/hvac, plumbing, drain cleaning
  + 1 more
Perfectly. Workman was knowledgeable, friendly, and professional. I would use these guys again and again.
Description of Work: Plumbing issues throughout the house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Barbara P.
09/2017
5.0
electrician, lighting, plumbing, water heater repair, drain cleaning, outdoor lighting
  + 4 more
Jon Wayne was extremely fast in responding to scheduling appointments and sending appropriate personnel to assess the needs and perform the work. I did have a couple of issues occur with 2 of the new outside lighting fixtures. They came out the same day that I found and reported the issues and quickly replaced the fixtures at no charge. I live out of town and finding good quality and reliable assistance has been a huge issue for me. I feel confident and secure with the work performed and will use them again when/if needed.
Description of Work: I have an older home that was in need of plumbing & electrical interventions. I purchased a new water heater, needed pipes removed & replaced. I needed a new outside breaker box for my water well and a new breaker box for the inside of the house. I needed new outside electrical lighting and outlets, a whole home electricity wiring assessment, I had lighting replaced in four rooms, all inside wall outlets and plugs replaced. I also had fire and Carbon Monoxide alarms installed.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Abe T.
09/2017
2.0
heating & air conditioning/hvac
  + -1 more
Their estimate was too high, way high. They are really expensive.
Description of Work: I called them out for an estimate for a new air conditioner.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$9,000

Tina G.
08/2017
5.0
heating & air conditioning/hvac
  + -1 more
Thorough, quick response. Brought two a/c window units while ours was being replaced.
Description of Work: Replaced new A/C unit in 2016.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Schuyler L.
08/2017
5.0
electrician
  + -1 more
Juan Martinez, the journeyman electrician was extremely courteous, efficient and knowledgeable. He answered all my questions and ensured that the job was completed to my satisfaction. I will definitely use Jon Wayne Service Company again.
Description of Work: Replaced a dimmer switch in my master bedroom.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$156

Wm. Dave P.
07/2017
5.0
heating & air conditioning/hvac, electrician
  + 0 more
They were very professional. The quality of the work was great. They are a little on the expensive side though.
Description of Work: Just check on the A/C, the annual check up. They did a minor repair. The replaced some type of wiring.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Linda H.
07/2017
4.0
heating & air conditioning/hvac
  + -1 more
It went well enough that I will continue to use their services.
Description of Work: AC/Heater tune-up.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Ronald B.
07/2017
5.0
heating & air conditioning/hvac, energy audit
  + 0 more
BRANDON , was very polite and enlighting . He took the time to explainig what was happening with my old a/c and helped me decide what was best for my family in this situation .Thanks, Brandon!!@
Description of Work: AC tests and quote for a new affordable AC

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Eileen C.
07/2017
2.0
heating & air conditioning/hvac
  + -1 more
Has gone anywhere. AC is running non stop and smell muggy and doesn't cool right for having the most largest system..bigger is not always better Sales be person was not concern about what was right for my house but just himself and conning us into the most expensive unit Filing with the BBB also Thinking of calling news station too
Description of Work: Still waiting

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
3.0
responsiveness
1.0
punctuality
1.0


Christina P.
06/2017
4.0
heating & air conditioning/hvac
  + -1 more
It was okay. I will probably not use them, I’m going to be moving out of state.
Description of Work: All they did was the A/C cleaning.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0


Amy F.
06/2017
4.0
water heater repair
  + -1 more
Work was fine but price quoted for new hot water heater was high
Description of Work: Water heater check and flush

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$30

Victoria D.
06/2017
5.0
plumbing
  + -1 more
Immediate response by team member; repaired within the hour; professional work.
Description of Work: Broken water pipe in backyard was spewing water rapidly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

9272 US Hwy 87 E, San Antonio, TX 78263

https://jonwayne.com/?utm_source=angieslist_web

Service hours

Sunday:
Closed
Monday:
8:00 AM - 8:00 PM
Tuesday:
8:00 AM - 8:00 PM
Wednesday:
8:00 AM - 8:00 PM
Thursday:
8:00 AM - 8:00 PM
Friday:
8:00 AM - 8:00 PM
Saturday:
8:00 AM - 4:00 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
432863
Trade License Locale
TX
Trade License Authority
Texas Department of Licensing & Regulation
Trade License Expiration
05/17/2025

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Plumbing,
Electrical,
Water Heaters,
Drain Cleaning,
Insulation,
Air Duct Cleaning,
Lighting,
Water Filtration and Softening,
Ceiling Fans,
Landscaping - Lighting,
Natural Gas Lines

FAQ

Jon Wayne Service Company is currently rated 4.6 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 8:00 PM

Tuesday: 8:00 AM - 8:00 PM

Wednesday: 8:00 AM - 8:00 PM

Thursday: 8:00 AM - 8:00 PM

Friday: 8:00 AM - 8:00 PM

Saturday: 8:00 AM - 4:00 PM

Jon Wayne Service Company accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Jon Wayne Service Company does not offer free project estimates.
Yes, Jon Wayne Service Company offers eco-friendly accreditations.
Yes, Jon Wayne Service Company offers a 10% senior discount.
Yes, Jon Wayne Service Company offers emergency services.
Yes, Jon Wayne Service Company offers warranties.
Jon Wayne Service Company offers the following services: Heating & Air Conditioning, Plumbing, Electrical, & Home Automation.
Commercial.

Contact information

9272 US Hwy 87 E, San Antonio, TX 78263

https://jonwayne.com/?utm_source=angieslist_web

Service hours

Sunday:
Closed
Monday:
8:00 AM - 8:00 PM
Tuesday:
8:00 AM - 8:00 PM
Wednesday:
8:00 AM - 8:00 PM
Thursday:
8:00 AM - 8:00 PM
Friday:
8:00 AM - 8:00 PM
Saturday:
8:00 AM - 4:00 PM