Jon Wayne Service Company

We are very satisfied with everything they have done for us.

Repaired AC unit after I had tried 3 other AC companies, Jon Wayne AC succeeded where they could not. Repaired and replaced outdoor lighting which is now much improved over what had been there before. If I were to build my house again Jon Wayne Company would definitely be part of that process.

It was great! Christian was thorough, patient and he was very respectful of my time and my home. He presented all my options and gave me all the info I needed to decide what was best.

H2O went out and flooded garage Sat nite. Called on Sun and technican came out same day (Sun). Looped system to cold water to stop flooding and replaced H2O heater first thing on Mon morning. Great service, very professional and fantastic work product. A little pricey but I am willing to pay a little more for top quality service and top quality workmanship. They are GREAT!! They also do my Electrical and A/C with same high quality.

Everytime we have a home repair we call Jon Wayne. They installed a new air conditioning system. They found and repaired a bathroom leak after two other companies cut unnecessary holes in our wall and still misdiagnosed the problem! Jon Wayne also found a sink leak we'd been looking for and even did a complimentary check on our other plumbing and found a potentially dangerous problem with how our water heater was installed. They also replaced our outside electrical panel again identifying a potential dangerous problem. Their technicians are ALWAYS friendly and professional and go out of their way to clean up after their work.

Everything went very smoothly. Scheduling was fast and easy. Prices were slightly higher than competitors, but the warranty made the price difference swing in Jon Wayne’s favor. Absolutely had a great experience with both the plumbing and AC side of the company. Electrical project on the horizon already has Jon Wayne written all over it.

From AC/HC system replacement (installation and cleanup), to service and maintenance, John Wayne's company and crew have provided solid excellence beyond reproach.

I have never had a bad experience. They are very professional.

Very professional and knowledgeable staff. Prompt, courteous service people. Very clean installation. They treat your home as if it were theirs. No rubbish left after installation. They complete the job they start even if they have to work overtime.

Juan, the technician, did an excellent job of troubleshooting and found a loose connection at the gas valve. The connection was tightened and the system came on and started putting out heat as it should. Juan did not stop there. He checked out the system from front to back (spent about an hour and a half) to make sure there were no other problems. Outstanding job! Because we are members of the Classic Rescue Club, there was no charge. Jon Wayne Service Company responded to the problem in less than 12 hours. We could not be more pleased. Jon Wayne has maintained our HVAC system for several years and has the brightest and best technicians as well as very affordable options for their Rescue Club. Highly recommend this company. They are far better than any of the others we have used in San Antonio over a 14 year period.

Tech cleared the line, vacuumed up the residue and did a great job!

very professional and secure in knowing I am getting the best treatment and service possible

The unit inspected was found to be safe and usable in spite of the rattle, one unit was found to be inoperative and was ordered for installation as soon as the part arrives.

The heater was beyond help, but A/C would probably hold out a little longer. They offered to replace just the heater but I opted for an entire system replacement. The technicians were all neat, polite, professional, and efficient. Everything was carefully explained to my wife and me. We are both extremely pleased with the service and equipment we received.

Everyone was great, professional, kind, considerate, patient, knowledgeable and thoughtful. This was a large project and they were with me every step of the way. When I say “they”, I mean, the customer service representatives, scheduler, plumbers, electricians, HVAC, and their managers. The managers and leads called and visited the work site to ensure I was satisfied. I know I can depend on Jon Wayne to stand behind their work and people. Thank you Kristina, Jason, Tony, Jose, Mario, Christina, Cobey, Ruben, Efren, Justin, Mark, Anthony, Chris B, Chris S, Joshua, Cole, Troy, and Gerald!!! Hope I didn’t forget anyone.

Wanted new ductwork installed. Received epoxy glue. Aeroseal Duct treatment. Glue did not stick where it was suppose to stick. Sealed nothing. Very High cost, no success in treating the real issue. Improper duct installation.

It did not "go". I called them during the hottest time of the year seeking quick assistance in getting my AC fixed. I was told that they could not send out a technician until three days later. Who can survive in 100 degree heat for three days? Maybe they need to consider bringing on part time help to cover the busy season.

Awesome, Work was done and ready for the new refrigerator. Very professional.

very well. service was prompt and Joe was courteous and professional

Joe was super quick, professional and courteous.

Work was done quickly and professionally

Have been having daily temperatures of near 100 degrees and our A/C stopped cooling late Friday night. Called Jon Wayne Service company Saturday morning and they were able to get a technician (Cristian Martinez) to the house by 9 am Sunday morning. Cristian diagnosed a faulty capacitor and replaced with a new part. Cristian took the time to explain everything and also replaced a wire that looked like it could be compromised and double checked refrigerant pressure. Summary: our A/C unit was fixed quickly and has been working great. Note: I received a discount because I use Jon Wayne Service company for annual maintenance.

first tech worked on it four hrs. then ordered part but he got the system working to at least cool house. had to wiat over holiday weekend for part. tech came out and completed the repair.

Our HVAC went out this week. We called Jon Wayne Service Company. They came out promptly and told us it was not the HVAC but an electrical issue and they sent out one of their electricians. Their electrician told us we had to replace a breaker box and do additional work and gave us an estimate for the work for $16,685. We went ahead and got a second opinion. It turned out it was NOT an electrical issue, and even if we needed to do the alleged electrical work, the total cost would have been $200-$300, NOT $16,685. Another HVAC company came out and serviced the HVAC unit and got it working for $118.

Brian was GREAT!! He was very professional and did an outstanding job!