Jon Wayne Service Company

Heating and Air Conditioning, Plumbing, Electrical,

About us

We are proud to be San Antonio's largest residential heating and air conditioning contractor. From the moment you call until the job is done, our goal is your 100% satisfaction. If the job is not done right, we will make it right.

Business highlights

23 years of trusted experience
Family Owned & Operated
Emergency Services Offered

Services we offer

Heating & Air Conditioning, Plumbing, Electrical, & Home Automation.

Services we don't offer

Commercial.

Amenities

Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.6965 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
78%
4
7%
3
5%
2
4%
1
6%


Rating CategoryRating out of 5
quality
4.7
value
4.3
professionalism
4.8
responsiveness
4.7
punctuality
4.8

Filter reviews by category

Showing 326-965 of 965 reviews

ralph M.
05/2019
5.0
electrician, plumbing, water heater repair, water softeners
  + 2 more
Very satisfied with experience. Complete, in-depth evaluation and preventive maintenance of vital systems. The service person was VERY professional and proactive. Good representative of Jon Wayne.
Description of Work: Check electric system and plumbing systems for residence.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Jon Wayne Service Company
[Member Name Removed], Thank you for the kind words and review. We appreciate you!

Mehrnaz H.
05/2019
5.0
heating & air conditioning/hvac, insulation, air duct cleaning
  + 1 more
The technician arrived after the window of time I had been given but he was very through on service explaining my options and making sure the work was done. I had used this company once before and I will again and will recommend them highly
Description of Work: Summer tune up & purchase new equipment

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
3.0

Yes, I recommend this pro
$22,000

Response from Jon Wayne Service Company
Thank you so much for the kind review. We are grateful to have had the opportunity to serve you.

JOE C C.
05/2019
5.0
plumbing
  + -1 more
The repair tech was great. I was not aware they they had fixed rate costs that are excessive. I will not use again.
Description of Work: Installed kitchen faucet

Rating CategoryRating out of 5
quality
4.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$357

Response from Jon Wayne Service Company
[Member Name Removed], Thank you very much for the kind review. We appreciate you!

James S.
05/2019
5.0
heating & air conditioning/hvac
  + -1 more
Super. Carlo the tech was very professional. 149
Description of Work: Maintenance and inspection

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$149

Response from Jon Wayne Service Company
Thank you, [Member Name Removed]. We appreciate you.

Cynthia G.
05/2019
5.0
heating & air conditioning/hvac, air duct cleaning
  + 0 more
I received several estimates from multiple companies to do a full replace of my HVAC system as well as removal of old AC ducts and replace with all new for the entire house. Jon Wayne was the only company that actually looked at the ducting and provided me with information I needed in order to make a decision on whether to replace the ducts now or later. None of the other companies bothered to go this extra step even after I asked for an estimate for it. Although the estimate was only higher than other companies, I still felt comfortable with the work that had to be done and felt most comfortable with Jon Wayne as they explained the work in detail and how long it would take. I did not get this type of service and detail from other companies. The employees doing the actual work did an excellent and proficient job while working in a very tight attic space. The enormous amount of work was completed in 2 days just as advised and they did a complete cleanup of all the dusty residue from the old duct removal. Would recommend Jon Wayne to anyone needing full replace of HVAC.
Description of Work: HVAC replace and duct replace

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$35,000

Response from Jon Wayne Service Company
[Member Name Removed], We believe in doing what is right by our clients and providing 5 Star Service. It is so awesome to know that our team did not disappoint. We appreciate that you have given us this opportunity.

Bonny G.
05/2019
5.0
heating & air conditioning/hvac
  + -1 more
Brian was polite, informed, and efficient. Always does a great job.
Description of Work: Balancing AC

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Jon Wayne Service Company
Thank you for the kind review, [Member Name Removed]! We appreciate you!

Gerald W.
04/2019
5.0
plumbing
  + -1 more
Awesome. Ben Martinez recognized and corrected both my sink faucet problems quickly and professionally. He took the old parts away and cleaned the area prior to leaving. I'd call on him again and I recommend him for all plumbing issues.
Description of Work: Plumbing repair (under warranty)

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Jon Wayne Service Company
[Member Name Removed], Thank you very much for the kind review. We appreciate you!

Abbey F.
04/2019
5.0
electrician
  + -1 more
The electrician (Tony) arrived in the designated time frame. Tony was very professional and polite. I liked how he explained my options for fixing the garage ligjht and allowed me time to decide which option would best meet my needs. He went right to work and completed the job in the time frame he had said he would. He even went out of his way to inspect an electrical component of the AC system. I was very happy with the service and would highly recommend the company, John Wayne, to my friends. Thanks Tony!
Description of Work: Garage light repaired and moved

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Jon Wayne Service Company
Thank you very much, [Member Name Removed]. We appreciate you.

Hillary P.
04/2019
5.0
heating & air conditioning/hvac, home automation
  + 0 more
Cory Campbell and Anthony Jimenez came to our house today to check/maintenance our current system and install smart home automation. They were so professional (and considerate of my napping daughter) and made the whole process really smooth. They both were super helpful and friendly and explained everything we needed to know in full! Thankful for their service and would 100% recommend this company to anyone I know!
Description of Work: Home Automation and Maintenance

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Jon Wayne Service Company
Thank you so much for the kind review, [Member Name Removed]. We appreciate you!

Jami J.
03/2019
5.0
heating & air conditioning/hvac
  + -1 more
We are extremely happy with the service we received. We suspected a problem with one of our A/C units and called Jon Wayne to help. We were able to schedule a service call within a couple days of calling. Jacob was our service tech. He arrived on time, was very professional and courteous, and explained what he was going to be inspecting. He was able to flush out some clogged drain lines, and noticed problems with our outside units. He thoroughly explained our repair options, and we were able to choose an option that fit our budget. Jacob was able to make the repairs that day without scheduling another appt.
Description of Work: Heating & Cooling Tune-Up x 2; Replaced 2 Condenser Fan Motors; Installed 2 Compressor Savers

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Jon Wayne Service Company
[Member Name Removed], Thank you so much for the kind review. We appreciate you!

Roy C.
03/2019
5.0
plumbing, water heater repair
  + 0 more
Both projects went very well. The technicians explained what was needed and how it would be done. We are very satisfied with the results.
Description of Work: Replacement of water pressure regulator and associated piping; Also replacement of leaking water heater.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,500

Mark S.
03/2019
5.0
electrician
  + -1 more
Excellent work. Knowledgeable technician.
Description of Work: Inspect Electrical, Replace Breaker

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$320

Response from Jon Wayne Service Company
Thank you for the kind feedback and review, [Member Name Removed]. We appreciate you.

Gary D.
03/2019
5.0
heating & air conditioning/hvac
  + -1 more
Jon Wayne is always great! Brent was thorough and professional. Fantastic!
Description of Work: Routine maintenance

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Jon Wayne Service Company
[Member Name Removed], Thank you for the kind feedback and review. We appreciate you.

Estela G.
03/2019
5.0
heating & air conditioning/hvac
  + -1 more
The service technician Kevin Edwards was professional and thorough in his work. Another great experience with Jon Wayne.
Description of Work: Tune up and parts replacement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Jon Wayne Service Company
[Member Name Removed], Thank you so much for the kind words and review. We appreciate you.

Joe, Vangie C.
03/2019
5.0
heating & air conditioning/hvac
  + -1 more
Tom was a professional and was consistently courteous and always offered information and an opportunity to ask questions. He took care to keep our home clean and wore shoe covers as needed. I felt he performed work in our house as he would in his.
Description of Work: Annual maintenance

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Jon Wayne Service Company
Thank you so much for the kind words and for taking the time to leave us this kind review. We appreciate your business!

Holly V.
02/2019
5.0
heating & air conditioning/hvac
  + -1 more
Jon Wayne has been my go to AC/Heating company. They do a great job and are always very courteous and professional.
Description of Work: Estimate for a new system

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Jon Wayne Service Company
Thank you for your business over the years, [Member Name Removed]. We are extremely grateful for you and for this awesome review. If we can ever be of any further assistance, please let us know!

Guy S.
02/2019
5.0
heating & air conditioning/hvac, water heater repair
  + 0 more
They did a really good job, they pulled the old heater out and put the new one in; based on the quality of the service I would say that the price was reasonable and fair.
Description of Work: Air Conditioning System Maintenance in August and Water Heater Service in November 2018

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Jon Wayne Service Company
Mr. [Member Name Removed], You have been a valued client of ours for many years and I want you to know that we appreciate your business very much. If we can ever be of any assistance to you in any way, please let us know. Thanks for this awesome review!

Diane B.
02/2019
5.0
heating & air conditioning/hvac
  + -1 more
It went very well. Young man, Jesus Cardona (I think), was punctual, courteous, and knowledgeable. He arrived on time, was very caring for the condition of my flooring and my pets. Though the weather was cold and rainy, he worked without complaint. He reviewed all of the systems checks he performed in a clear, concise manner.
Description of Work: Annual air conditioning system checkup and filter replacement

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$84

Sarah K.
02/2019
5.0
heating & air conditioning/hvac, insulation, energy audit
  + 1 more
Awesome This is my second review I messed up my first one this company was great I got five quotes they were right in line with the other quotes. I chose Jon Wayne after looking up the models on all the other quotes and this quote the quality was as good if not better the salesman was knowledgeable and I just felt more comfortable with the overall process so I chose this company over the others and I am extremely happy I did
Description of Work: Two new systems, insulation and ducts

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$23,000

Larry S.
02/2019
5.0
heating & air conditioning/hvac, insulation, air duct cleaning, energy audit
  + 2 more
Could not have gone better Started @ 830am and completed job @ 8pm Was a complete replacement of my Hvac system The scheduling was perfect and no delays or wasted time whatsoever Total professionals
Description of Work: Installation of new ac/heat pump system

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$12,000

Response from Jon Wayne Service Company
[Member Name Removed], Thank you for the kind words and this awesome review. We appreciate your business very much!

Jeff V.
01/2019
5.0
heating & air conditioning/hvac
  + -1 more
I only had one consult with this company to get an estimate on replacing our AC unit. Their rep was nice and professional. Had circumstances been different, we would've had them complete the work.
Description of Work: Replace HVAC

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Jon Wayne Service Company
Thank you for the opportunity to earn your business, [Member Name Removed].

Alain F.
01/2019
5.0
plumbing, water heater repair
  + 0 more
Great. Ruben was professional, curtious. Very friendly. He snswered all my questions. Highly recimmend him and John Wayne Plumbing.
Description of Work: Water tank flush and replace faucet cartridge.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$321

Response from Jon Wayne Service Company
[Member Name Removed], We appreciate the kind words and the kind review. Thank you for your business.

Laura A.
01/2019
5.0
heating & air conditioning/hvac
  + -1 more
James Quandt, our Service Advisor, was kind and professional. Service, quality, dependability, and professionalism are the reasons we continue to use Jon Wayne.
Description of Work: Full Precision Tune Up

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Jon Wayne Service Company
Thank you so much for the kind review, [Member Name Removed]. We appreciate your business!

Lin H.
01/2019
5.0
heating & air conditioning/hvac
  + -1 more
My unit was serviced the same day that I called for an appointment. Jeremy B. provided superior service and thoroughly explained everything in a way that I could easily understand. He gave service recommendations based on what he found and let me decide what services I would like performed without pressuring me in any way. I appreciate that a pricing book was available to breakdown the cost of services, so that I didn’t have to guess what I was paying for. Jeremy was very professional and courteous, but most importantly, he did a fantastic job in a timely manner.
Description of Work: General inspection of heating & cooling unit. Installation of common wire to keep Nest thermostat properly charged. Also installed UV lighting to combat mold growth in my unit and signed up for 1-yr rescue club service plan (for service discounts, yearly visit and no service fees).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$698.4

Response from Jon Wayne Service Company
Thank you very much for the kind review, [Member Name Removed]. We appreciate your business and your feedback very much.

Amanda I.
01/2019
5.0
heating & air conditioning/hvac
  + -1 more
Carlos Avendano’s service was exceptional. He thoroughly explained everything he was doing and the process he had done to the outside unit. Any questions I had he answered and I felt confident in his answers.
Description of Work: Regular service maintenance

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Jon Wayne Service Company
Thank you so much for the kind review, [Member Name Removed]. We appreciate you!!!

Contact information

9272 US Hwy 87 E, San Antonio, TX 78263

https://jonwayne.com/?utm_source=angieslist_web

Service hours

Sunday:
Closed
Monday:
8:00 AM - 8:00 PM
Tuesday:
8:00 AM - 8:00 PM
Wednesday:
8:00 AM - 8:00 PM
Thursday:
8:00 AM - 8:00 PM
Friday:
8:00 AM - 8:00 PM
Saturday:
8:00 AM - 4:00 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
432863
Trade License Locale
TX
Trade License Authority
Texas Department of Licensing & Regulation
Trade License Expiration
05/17/2025

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Plumbing,
Electrical,
Water Heaters,
Drain Cleaning,
Insulation,
Air Duct Cleaning,
Lighting,
Water Filtration and Softening,
Ceiling Fans,
Landscaping - Lighting,
Natural Gas Lines

FAQ

Jon Wayne Service Company is currently rated 4.6 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 8:00 PM

Tuesday: 8:00 AM - 8:00 PM

Wednesday: 8:00 AM - 8:00 PM

Thursday: 8:00 AM - 8:00 PM

Friday: 8:00 AM - 8:00 PM

Saturday: 8:00 AM - 4:00 PM

Jon Wayne Service Company accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Jon Wayne Service Company does not offer free project estimates.
Yes, Jon Wayne Service Company offers eco-friendly accreditations.
Yes, Jon Wayne Service Company offers a 10% senior discount.
Yes, Jon Wayne Service Company offers emergency services.
Yes, Jon Wayne Service Company offers warranties.
Jon Wayne Service Company offers the following services: Heating & Air Conditioning, Plumbing, Electrical, & Home Automation.
Commercial.

Contact information

9272 US Hwy 87 E, San Antonio, TX 78263

https://jonwayne.com/?utm_source=angieslist_web

Service hours

Sunday:
Closed
Monday:
8:00 AM - 8:00 PM
Tuesday:
8:00 AM - 8:00 PM
Wednesday:
8:00 AM - 8:00 PM
Thursday:
8:00 AM - 8:00 PM
Friday:
8:00 AM - 8:00 PM
Saturday:
8:00 AM - 4:00 PM