Jon Wayne Service Company

Heating and Air Conditioning, Plumbing, Electrical,

About us

We are proud to be San Antonio's largest residential heating and air conditioning contractor. From the moment you call until the job is done, our goal is your 100% satisfaction. If the job is not done right, we will make it right.

Business highlights

23 years of trusted experience
Family Owned & Operated
Emergency Services Offered

Services we offer

Heating & Air Conditioning, Plumbing, Electrical, & Home Automation.

Services we don't offer

Commercial.

Amenities

Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.6965 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
78%
4
7%
3
5%
2
4%
1
6%


Rating CategoryRating out of 5
quality
4.7
value
4.3
professionalism
4.8
responsiveness
4.7
punctuality
4.8

Filter reviews by category

Showing 176-965 of 965 reviews

Valetta W.
10/2019
5.0
electrician, heating & air conditioning/hvac, plumbing, water heater repair
  + 2 more
They did a wonderful job. Very professional. Great price
Description of Work: Install new water heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Jon Wayne Service Company
Thank you very much for the great review! We appreciate the opportunity to serve you!

Falicia F.
10/2019
5.0
heating & air conditioning/hvac, insulation
  + 0 more
We had a spit ac installed in our garage. The team sent to install the unit were prompt and very professional. The work looks great, they left our garage cleaner than it was before they got there and they went the extra mile and moved extra insulation we had lying around up into our attic since they were already installing insulation as part of the work order. Would highly recommend this company to anyone. This is not the first time we have used them and would definitely use them in the future.
Description of Work: Installation of split air conditioner

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,800

Response from Jon Wayne Service Company
Thank you very much for the great review! We appreciate the opportunity to serve you!

Connie H.
10/2019
5.0
heating & air conditioning/hvac
  + -1 more
Awesome! The tech was fast, clean, friendly and very professional. Always a pleasure to have Jon Wayne in our home.
Description of Work: Yearly cleaning and tune up.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Jon Wayne Service Company
Thank you so much for the kind review! We appreciate the opportunity to serve you!

Noel G.
10/2019
5.0
heating & air conditioning/hvac, plumbing, water heater repair, drain pipe, drain cleaning
  + 3 more
Well for now Waiting for work to be done. But service was great in getting to my house, finding the problem and action to correct was great.
Description of Work: Water heater replaced

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Response from Jon Wayne Service Company
Thank you for the opportunity to serve you!

Jesse B.
10/2019
5.0
heating & air conditioning/hvac
  + -1 more
Very professional smooth no problems
Description of Work: Tune up my furnace

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Jon Wayne Service Company
Thank you so much for the kind review! We appreciate the opportunity to serve you!

Maria S.
10/2019
5.0
heating & air conditioning/hvac
  + -1 more
Great! Have their gold star program!!
Description of Work: Annual service

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$695

Response from Jon Wayne Service Company
Thank you very much for the great review! We appreciate the opportunity to serve you!

Marty S.
10/2019
5.0
heating & air conditioning/hvac
  + -1 more
Carlos was excellent and everything he did. Very nice man. The work was done without any problems. I kept him in a a a plus on everything he did was very responsible and explained everything that he did and was going to do. Recommend John Wayne and his staff anytime from anyone in this world
Description of Work: Yearly routine check up

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Jon Wayne Service Company
Thank you so much for the kind review! We appreciate the opportunity to serve you!

bill M.
10/2019
5.0
plumbing
  + -1 more
The technician was knowledgeable, professional, and courteous. The problem was expertly solved.
Description of Work: Water pressure valve repair.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Jon Wayne Service Company
Thank you so much for the kind review! We appreciate the opportunity to serve you!

Dori P.
10/2019
5.0
heating & air conditioning/hvac
  + -1 more
Technician got it working again and totally checked the entire system.
Description of Work: Air conditioner stopped working

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Response from Jon Wayne Service Company
Thank you so much for the kind review! We appreciate the opportunity to serve you!

MICHAEL L.
10/2019
5.0
heating & air conditioning/hvac
  + -1 more
Mr. Garza was very professional and thorough. I wa very pleased.
Description of Work: Annual tune up.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Jon Wayne Service Company
Thank you so much for the kind review! We appreciate the opportunity to serve you!

Nathan H.
10/2019
5.0
heating & air conditioning/hvac
  + -1 more
Received top notch service. Robert took great care of our unit and the family is cool and comfortable. Thank you Jon Wayne
Description of Work: A/C service

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Catherine M.
10/2019
1.0
electrician
  + -1 more
Initial quote for service call was $196. Ridiculous. Handyman went to make a call and price reduced to $105. Needed work done but will never hire again.
Description of Work: Dimmer switches were not working correctly

Rating CategoryRating out of 5
quality
5.0
value
1.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0

$105

Response from Jon Wayne Service Company
The reason why we reduced the price to $105 is because we have recently changed our pricing in a an effort to be more competitive in this are of our business. We will have a manager reach out to you discuss any other issues or concerns you may have. We don't get negative reviews often, so we want to understand why we received this grade. Thank you.

Cindy L.
10/2019
5.0
heating & air conditioning/hvac
  + -1 more
Awesome he found the problem and took care of it
Description of Work: It wasn’t cooling

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Jon Wayne Service Company
Thank you so much for the kind review! We appreciate the opportunity to serve you!

Eva H.
10/2019
5.0
heating & air conditioning/hvac
  + -1 more
Jacob was very professional and friendly. I don’t know anything about A/C units and he went out of his way to make sure I understood everything they were doing. I can’t say I have had anyone quite as professional as Jacob with any service that I have dealt with. I was skeptical as most people are with service and the fees included, but he ensured that I understood everything and made the right choice. I would definitely request him to come back if he have any issues in the future. Hands down really great guy!!
Description of Work: A/C unit repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Response from Jon Wayne Service Company
Thank you so much for the kind review! We appreciate the opportunity to serve you!

Brett A.
10/2019
4.0
heating & air conditioning/hvac
  + -1 more
The service call and repair went very well. However, my concern is that a 18 month old ac unit needed two repairs in three weeks! This is unacceptable In my humble opinion! The Jon Wayne company is first rate, 5 star business. My experience with the equipment however, leaves much to be desired!
Description of Work: AC warranty repair

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Response from Jon Wayne Service Company
Thank you so much for the kind review! We appreciate the opportunity to serve you!

Mac P.
10/2019
4.0
heating & air conditioning/hvac
  + -1 more
Technician is well educated and found several issues with my system which does cause me concern. Hope I can have tasks performed without high cost outlays.
Description of Work: System evaluation and minor repair/adjustments.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Jon Wayne Service Company
Thank you so much for the kind review! We appreciate the opportunity to serve you!

Richard S.
10/2019
5.0
heating & air conditioning/hvac
  + -1 more
Perfect service. The existing and aging system was diagnosed. A new unit and install was selected. The price and service is unbeatable.
Description of Work: HVAC diagnostic

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Norma A.
10/2019
5.0
heating & air conditioning/hvac
  + -1 more
Excellent ,MrLondono is a diligent worker and an asset to the company.
Description of Work: Annual maintenance

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Jon Wayne Service Company
Thank you so much for the kind review! We appreciate the opportunity to serve you!

Damon S.
10/2019
5.0
heating & air conditioning/hvac
  + -1 more
It went great fast response and explained everything that need to be done
Description of Work: Ac repair and upkeep

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$950

Response from Jon Wayne Service Company
Thank you so much for the kind review! We appreciate the opportunity to serve you!

Karl H.
10/2019
5.0
plumbing
  + -1 more
Jon Wayne called to let me know plumber on way. Plumber contacted me on arrival. Was very professional and fixed issue quickly. All interactions with Jon Wayne company were very professional from start to finish. Would definitely use again and highly recommend.
Description of Work: Leak in sink.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

DANNY L.
10/2019
5.0
heating & air conditioning/hvac
  + -1 more
Daniel, from Jon Wayne, is a true professional. He arrived at the scheduled time and performed the AC/Heating service in an organized and meticulous manner. I appreciate his willingness to answer my questions and his attention to detail in servicing my unit. I am very confident in his expertise.
Description of Work: Air conditioning and heating maintenance

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Angelo P.
10/2019
5.0
heating & air conditioning/hvac
  + -1 more
Dylan came to our house and took the time to explain all our options from temporary to long term fixes. He was beyond professional and more importantly patient.
Description of Work: AC unit stopped working.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,000

Rod E.
10/2019
5.0
plumbing
  + -1 more
I got a call in advance of the technician's arrival stating his approximate time. Troy, a Master Plumber, looked at my water heater installation and I asked him for a bid for both a tank and tankless gas water heater. He was very thorough, professional and competent. He inspected the gas supply line, all the gas consuming devices in the household to determine BTU consumption rates. He stated I would need a larger gas meter from CPS Energy. At the end, he gave us two clear bids as requested. No high pressure, no gimmicks, just a bottom line price for the two jobs. We will secure another bid from a different vendor before we make our final decision as it is a lot of money for either option but we were impressed with the Jon Wayne operation overall.
Description of Work: I saw the Jon Wayne booth at the recent S.A. Home Show at the Alamodome and talked to them about tankless water heaters. They took my name and said that they would reach out to me the next week.

Rating CategoryRating out of 5
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Linda H.
10/2019
5.0
electrician
  + -1 more
The technician, Robert Castro, Arrived on time and got to work immediately. After he finished examining all of the switches, electrical outlets, lights and light switches, and the indoor and outdoor electrical panels, he filled out his paperwork. He explained the checklist showing that the electrical system has been well maintained and that he did not find any problem areas. He preformed his job very professionally and was very courteous.
Description of Work: Electrical Maintenance Check

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Glenn K.
10/2019
5.0
heating & air conditioning/hvac
  + -1 more
It when well Mr Michael Norman did an excellent job very happy with services
Description of Work: Maintenance/services for ac unit

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

9272 US Hwy 87 E, San Antonio, TX 78263

https://jonwayne.com/?utm_source=angieslist_web

Service hours

Sunday:
Closed
Monday:
8:00 AM - 8:00 PM
Tuesday:
8:00 AM - 8:00 PM
Wednesday:
8:00 AM - 8:00 PM
Thursday:
8:00 AM - 8:00 PM
Friday:
8:00 AM - 8:00 PM
Saturday:
8:00 AM - 4:00 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
432863
Trade License Locale
TX
Trade License Authority
Texas Department of Licensing & Regulation
Trade License Expiration
05/17/2025

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Plumbing,
Electrical,
Water Heaters,
Drain Cleaning,
Insulation,
Air Duct Cleaning,
Lighting,
Water Filtration and Softening,
Ceiling Fans,
Landscaping - Lighting,
Natural Gas Lines

FAQ

Jon Wayne Service Company is currently rated 4.6 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 8:00 PM

Tuesday: 8:00 AM - 8:00 PM

Wednesday: 8:00 AM - 8:00 PM

Thursday: 8:00 AM - 8:00 PM

Friday: 8:00 AM - 8:00 PM

Saturday: 8:00 AM - 4:00 PM

Jon Wayne Service Company accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Jon Wayne Service Company does not offer free project estimates.
Yes, Jon Wayne Service Company offers eco-friendly accreditations.
Yes, Jon Wayne Service Company offers a 10% senior discount.
Yes, Jon Wayne Service Company offers emergency services.
Yes, Jon Wayne Service Company offers warranties.
Jon Wayne Service Company offers the following services: Heating & Air Conditioning, Plumbing, Electrical, & Home Automation.
Commercial.

Contact information

9272 US Hwy 87 E, San Antonio, TX 78263

https://jonwayne.com/?utm_source=angieslist_web

Service hours

Sunday:
Closed
Monday:
8:00 AM - 8:00 PM
Tuesday:
8:00 AM - 8:00 PM
Wednesday:
8:00 AM - 8:00 PM
Thursday:
8:00 AM - 8:00 PM
Friday:
8:00 AM - 8:00 PM
Saturday:
8:00 AM - 4:00 PM