Jon Wayne Service Company

Heating and Air Conditioning, Plumbing, Electrical,

About us

We are proud to be San Antonio's largest residential heating and air conditioning contractor. From the moment you call until the job is done, our goal is your 100% satisfaction. If the job is not done right, we will make it right.

Business highlights

24 years of trusted experience
Family Owned & Operated
Emergency Services Offered

Services we offer

Heating & Air Conditioning, Plumbing, Electrical, & Home Automation.

Services we don't offer

Commercial.

Amenities

Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.6966 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
78%
4
7%
3
5%
2
4%
1
6%


Rating CategoryRating out of 5
quality
4.7
value
4.3
professionalism
4.8
responsiveness
4.7
punctuality
4.8

Filter reviews by category

Showing 951-966 of 966 reviews

Justin K.
06/2013
3.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: A representative from the company came to my house and claimed that my AC unit was too dirty to qualify for the $69 coupon that I purchased.
Rating CategoryRating out of 5

Response from Jon Wayne Service Company
We have reviewed your account, and concerns based on your review of our company. We apologize that we were unable to complete the tune up of your system. Our notes indicate that there were raccoons in the attic which prevented us from accessing your system. Please call or email me once they have been removed, and we will happily complete the tune up of your system. Thank you Ken Price Customer Service Mgr Jon Wayne Services (210)293-6700 ken.price@jonwayneair.com

Darlene W.
02/2013
3.0
heating & air conditioning/hvac
  + -1 more
it was just ok.
Description of Work: They did as good of a job as they could.
Rating CategoryRating out of 5
$99

David M.
02/2013
1.0
heating & air conditioning/hvac
  + -1 more
see above
Description of Work: Do not trust this company - Their only goal is to sell you a new A/C system at a very inflated price - They have no intention to repair your current system. My A/C system is only 6 years old - they said it could not be repaired - quoted me $10,000.+ for a new system - I received another quote for a better system at half the price. Finally found an honest technician that repaired a small freon leak for $200. - My system is now working perfectly.

Rating CategoryRating out of 5
professionalism
1.0

$200

James W.
11/2012
1.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Paid for the "deal" and never heard from the company. Despite multiple contacts from Angie's List I never received the service or a refund. Rip-off!

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$100

Response from Jon Wayne Service Company
We take your concern seriously, and I apologize for your experience in not responding to the "deal" you purchased sooner. We fully intend to honor the service you purchased through Angie's list. Please give me a call, or email me to schedule this service at a time of your convenience. Ken Price Customer Service Mgr (210)293-6700 ken.price@jonwayneair.com

Mario F E.
11/2012
5.0
heating & air conditioning/hvac, energy audit
  + 0 more
.
Description of Work: The technician performed a comprehensive home energy audit and gave me advice on how to correct all the discrepancies that resulted in the audit. The technician was very informative and professional. Overall I was very satisfied with the work performed and would recommend this company and the service that they conducted to anyone.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

don W.
11/2012
5.0
heating & air conditioning/hvac, energy audit
  + 0 more
Great
Description of Work: The energy audit performed was done in a highly professional manner. Each step was explained in great detail. Items that needed further attention were specified. I was highly satisfied with their work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Laura B.
04/2012
2.0
heating & air conditioning/hvac
  + -1 more
Description of Work: They came out to do maintenance on 2-8 yr old units. The serviceman was pleasant and professional; however, very little work was done. It was mostly evaluation. He spent a great deal of time writing up numerous cost proposals. The most expensive of which was $11,000. This did not include replacement of any major parts...just maintenance. We declined their offer, and won't be calling them back.

Rating CategoryRating out of 5
professionalism
2.0
responsiveness
4.0
punctuality
4.0

$200

lyn F.
08/2011
1.0
heating & air conditioning/hvac
  + -1 more
story above
Description of Work: made appointment for estimate on 8/22/2011 at 2pm. Picked up message on answering machine from company that was lef t at 11:30am stating, that they had a cancellation and could come early. If would like them to come early please call otherwise, they would be here at appointed time 2pm. I picked up the message off my machine about 12:50pm and did not call for them to come early and expected them at 2pm. They never called and never showed up. Received call next morning about 9am and thety stated, that I was interested in estimate and was I still interested? No apology or exclamation. I said, since no one showed up or even called that I was no longer interesed in a extimate for the a/c heating system.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


LOUISE G.
12/2010
5.0
heating & air conditioning/hvac
  + -1 more
x
Description of Work: Heat Check

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Faith B.
11/2010
2.0
heating & air conditioning/hvac
  + -1 more
not good
Description of Work: had problem with compressor not working, fan in house was running but not cooling. Could not identify specifics of problem. various cost quotes of possibilities. Attitude of tech was condecending, chose not to use this company at that time. Called on some one else.

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
2.0
responsiveness
3.0
punctuality
2.0


Donald Gendreau G.
11/2010
5.0
heating & air conditioning/hvac
  + -1 more
Aaron did a great job.
Description of Work: Transformer replacement.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Jorge G.
11/2010
5.0
heating & air conditioning/hvac
  + -1 more
Everything went well.
Description of Work: We had them do a standard check-up of our heating unit.

Rating CategoryRating out of 5
quality
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Editha A.
11/2010
5.0
heating & air conditioning/hvac
  + -1 more
It went very well.
Description of Work: They checked our unit for leaks, recharged our unit, discussed some options with new units and told us to contact their business office for sales.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Wanda H.
11/2010
4.0
heating & air conditioning/hvac
  + -1 more
n/a
Description of Work: They replaced a part and did a heating system tune up.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Tom K.
11/2010
5.0
heating & air conditioning/hvac
  + -1 more
It was very good overall.
Description of Work: They replaced the UV lights and filter.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$240

Annette Z.
11/2010
5.0
heating & air conditioning/hvac
  + -1 more
Overall good, but a pricey.
Description of Work: Cleared out my drain.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Contact information

9272 US Hwy 87 E, San Antonio, TX 78263

https://jonwayne.com/?utm_source=angieslist_web

Service hours

Sunday:
Closed
Monday:
8:00 AM - 8:00 PM
Tuesday:
8:00 AM - 8:00 PM
Wednesday:
8:00 AM - 8:00 PM
Thursday:
8:00 AM - 8:00 PM
Friday:
8:00 AM - 8:00 PM
Saturday:
8:00 AM - 4:00 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
432863
Trade License Locale
TX
Trade License Authority
Texas Department of Licensing & Regulation
Trade License Expiration
05/17/2025

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Plumbing,
Electrical,
Water Heaters,
Drain Cleaning,
Insulation,
Air Duct Cleaning,
Lighting,
Water Filtration and Softening,
Ceiling Fans,
Landscaping - Lighting,
Natural Gas Lines

FAQ

Jon Wayne Service Company is currently rated 4.6 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 8:00 PM

Tuesday: 8:00 AM - 8:00 PM

Wednesday: 8:00 AM - 8:00 PM

Thursday: 8:00 AM - 8:00 PM

Friday: 8:00 AM - 8:00 PM

Saturday: 8:00 AM - 4:00 PM

Jon Wayne Service Company accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Jon Wayne Service Company does not offer free project estimates.
Yes, Jon Wayne Service Company offers eco-friendly accreditations.
Yes, Jon Wayne Service Company offers a 10% senior discount.
Yes, Jon Wayne Service Company offers emergency services.
Yes, Jon Wayne Service Company offers warranties.
Jon Wayne Service Company offers the following services: Heating & Air Conditioning, Plumbing, Electrical, & Home Automation.
Commercial.

Contact information

9272 US Hwy 87 E, San Antonio, TX 78263

https://jonwayne.com/?utm_source=angieslist_web

Service hours

Sunday:
Closed
Monday:
8:00 AM - 8:00 PM
Tuesday:
8:00 AM - 8:00 PM
Wednesday:
8:00 AM - 8:00 PM
Thursday:
8:00 AM - 8:00 PM
Friday:
8:00 AM - 8:00 PM
Saturday:
8:00 AM - 4:00 PM