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John Jones Electric

Electrical, Lighting, Ceiling Fans

About us

Founded 1986, John Jones Electric is family owned and operated. From the very beginning, we believed putting the best tools in the hands of the best people would be the key to our success. Each of our San Antonio electricians goes through extensive training and background checks, and we are licensed and insured for your protection. You can rest assured that the service performed in your San Antonio home will be done right, the first time. We want your experience with John Jones Electric to be the very best possible.

Business highlights

38 years of trusted experience

Services we offer

Electrician, Electrical Contractor, Electrical Installations, Electrical Repairs, Socket Installation, Switch Installation, Outlet Installation, Dimmer Installation, Lighting Installation, Lighting Repairs, Rewiring, Panel Upgrades, Surge Protection, Smoke Detectors, Carbon Monoxide Detectors, Generators, Code Compliance and Correction, Electric Heat, ARC Fault Circuit Interrupters, AFCI, GFCI Receptacles, Hot Tub Wiring, Landscape Lighting, Security Lighting, Electrical Troubleshooting

Amenities

Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.9176 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
93%
4
3%
3
0%
2
1%
1
2%


Rating CategoryRating out of 5
quality
5.0
value
4.6
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 76-176 of 176 reviews

Marcette H.
03/2011
5.0
electrician
  + -1 more
Had two additional plugs placed in the garage for garage door openers. TJ checked existing lines on ceiling lights as well. Gave me an estimate for replacing both 30 year old wall panels. Work area was cleaned up before they left.
Description of Work: This is the second time I've used this company and I am truly impressed in every aspect of their services. This company tends to make you look around your home to see what else you can have them accomplish to improve your investment.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Barbara W.
03/2011
5.0
electrician
  + -1 more
We are happy to know of John and his company and will continue to use him
Description of Work: We had called the company on a prior occasion ( i am the pres. of an HOA and always need to obtain 3 estimates ).Unlike the others we called, John was not only knowledgeble, but advised us of different ways to go about the problem. The only reason we did not hire him, was over the objection of the other HOA. We called John for ourselves to give us an estimate for a generator and surge protector for our home. He explained everything to us in detail ( even technical challenged little old me understood ) with estimation of price and scope of work involved. He will research the subject further, since we had sticker shock from the cost ( 9000 $$ ). The company charges a $ 49 fee, which will be taken off any work performed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

Response from John Jones Electric
Thank you for the great report!

Jennifer R.
03/2011
5.0
electrician
  + -1 more
I was impressed with the professionalism and integrity. Whereas someone could've taken advantage of my lack of knowledge about the work done, the technicians who responded were careful to explain everything and only fixed what really needed fixing.
Description of Work: Repaired what we thought was a breaker issue by simply repairing a little damage to the wiring.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$146

Response from John Jones Electric
Thank you for the great report! We do appreciate your business!

Marcette H.
03/2011
5.0
electrician
  + -1 more
Great! I am very pleased with work done.
Description of Work: Peggy from the office was very helpful in scheduling a time for installation of two electrical lines. TJ came out on time and explained what he was going to do before he began work, and then went over the charges with me and cleaned up any debris from the job. TJ is very personable and answered all questions I had concerning the job and gave me a quote for additional work I was considering having done in the near future.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$740

Response from John Jones Electric
Thank you for the great report! We appreciate your business!

MARIANNE G.
02/2011
5.0
electrician
  + -1 more
I have used this company before. They are very reliable. It's a small company with a father and son working. I like this company. When they tell me they're coming, they come. Their work is excellent. They have done a number of things, including installing lights. Their price is reasonable.
Description of Work: He installed an electrical outlet in the garage.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from John Jones Electric
Thank you for the wonderful report! We appreciate your business!

Debra T.
01/2011
5.0
electrician
  + -1 more
Jones brothers came out prior to delivery of our swimspa to get the electrical wiring set up. Very professional, communicated well with what they were doing to prepare for the swimspa, and what they needed to do once the spa was in place. Thought the price was high, though I suppose all electrical service is pricey. Came back on the day the swimspa was delivered and were most helpful - they even helped the crane operators guide the spa into place. Hooked up the electrical components and said to fill the spa with water and should have power. Filled with water and had no power. Called the next morning (Saturday) just to let them know we didn't have power. John Jones came over that afternoon to figure out the problem. He worked on it though the problem seemed to be with the power panel inside the spa itself, not with their work. Talked to the spa mfg. to see what they recommended. Came out again Monday morning and continued to work on it and found a crossed wire in the spa's power panel. Corrected it and things worked fine. We were not charged additionally for them coming out on the weekend, and then again on Monday morning. We were so thankful that Mr. Jones stuck it out with us until he could figure out and fix the problem. A lesser company might have left us in "the lurch", pointing the finger to the spa company. I would highly recommend John Jones Electric Services to anyone needing electrical service. They went above and beyond, as far as we're concerned.
Description of Work: Built electrical port/line for new swimspa; hooked up swimspa after delivery.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,600

Response from John Jones Electric
Thank you for the great report. Our goal is customer satisfaction. We appreciate your business!

Doug W.
12/2010
5.0
electrician
  + -1 more
Office set up the service within a couple days. Telephone call was made to let me know they were on their way as scheduled. Great service, professional, family pride in the business. May not be the cheapest, but they may because they give repeat customer discounts on top of AL discount! Top notch company. Highest recommendation.
Description of Work: Needed a timer replaced for our 25-year-old pool pump timer.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$370

Response from John Jones Electric
Thank you for the good report. We strive to be the best in our trade. We also work at continuing to give our customers a fair price. Unfortunately, the costs to operate a company with highly qualified, professional people, is not cheap. It seems the cost for everything, from the grocery store to restaurants to cost of fuel, is rising at a rapid rate. Thank you for your business and we will continue to give you great customer service with quality electrical work!

Valerie L.
09/2010
5.0
electrician, lighting
  + 0 more
We have used Jone Jones twice with excellent results - very professional, very caring.
Description of Work: Added under the cabinet lighting in kitchen as well as check all house outlets for correct installation and safety. Repaired kitchen fan. Found and corrected several potentially dangerous problem.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Response from John Jones Electric
Thank you for the great report! We appreciate you!

KEITH W.
09/2010
5.0
electrician, lighting
  + 0 more
It went excellent. They completed the right then and there.
Description of Work: He repaired some light switches that were shorting out. They replaced all the outlets throughout the home.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from John Jones Electric
Thank you!!

Aaron B.
08/2010
5.0
electrician
  + -1 more
Great experience. Service was just as they had described.
Description of Work: Installed several electrical outlets and wired several more that I had installed myself.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Response from John Jones Electric
Thank you for the good report! We appreciate your business!

Thane M.
05/2010
5.0
electrician
  + -1 more
Overall great experience. My wife works from home, and her office is on the sunny side of the house - so i gets pretty hot as the day progresses. Oddly, the room didn't have a ceiling or even ceiling light (so the room tended to be hot throught the day, and quickly became dark as the sun set). We purchased a fan at home depot, but needed some help with installation, which led us to Angies list to find an electrician to take care of the job. Mr Jones and his company come with high marks (well deserved), so I called, and Mr Jones and his son came to the house in the evening and checked out the place and provided an estimate. Bada Bing, a week later he and his son came back, installed the fan/associated circuit and things have been much cooler ever since. Overall great job, very detail with measurement and placement of the new fan, and left the site cleaner than how it was when they arrived! I would hire Mr Jones' company again without hesitation and would recommend his company to my colleagues and friends/family.
Description of Work: Mounted a ceiling fan and required circuitry.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Response from John Jones Electric
Thank you for the great report! We appreciate you. Our goal will always be to give each customer quality electrical work and excellent customer service. Thanks again for your business!

Patrick E.
03/2010
1.0
electrician
  + -1 more
Charges $49 just to come out and provide estimate. Will only waive the fee if you accept bid on the day they come out to give the bid and do the work at same time. Doing it this way forces you to be without $49 if you don't want them to do the work or you feel trapped to accept the bid to not lose the $49. Company must not be confident of getting work as they feel compelled to charge this one-way fee.
Description of Work: Wanted estimate to run electric to outside gate.

Rating CategoryRating out of 5
value
1.0
responsiveness
1.0


Response from John Jones Electric
The member submitted this report after a short telephone call with John Jones Electrical Services. As stated in our Angie’s List Company Profile, we do not provide free estimates. John Jones Electrical Services did not go to or perform any work at the member’s home. There is a $49 trip cost to go to the member’s home. We do not charge for the time the electrician is looking at the work needed or the time to prepare the estimate, which can take ½ hour to 1 ½ hours after arriving. If the member would like us to perform the work while at the home giving the estimate, the electrician will waive the $49 trip cost. We are unsure why a member would feel “trapped” if they are made aware of the $49 trip cost on the telephone. We understand that some people are unaware of the costs to run a business (vehicles, fuel, insurance, education, licensing, inventory, office rent, supplies, payroll, taxes, etc. etc.). We do not understand why a member would feel compelled to submit a negative report without doing business with our company. After 23 years in business, our goal is to continue to provide each and every customer with quality electrical work and excellent customer service.

Bianca C.
03/2010
5.0
electrician
  + -1 more
My 82 year old mother is always nervous when hiring service people,but T.J. put her right at ease...he was the nicest person. He was prompt,professional and patiently explained everything to my mother. T.J. diagnosed the problem with her light fixture and fixed it immediately. We have kept his number on the refrigerator and plan to use him again!
Description of Work: Replaced a light fixture kit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from John Jones Electric
Thank you for your kind remarks! We strive to give our customers quality work and great customer service. We look forward to serving you in the future.

Edward C.
01/2010
5.0
electrician
  + -1 more
It went great. They are very professional, courteous, and friendly. They have a great work ethic. I would certainly recommend them to anyone needing electrical services.
Description of Work: We had them re-do a GSFI in the bathroom. They also had to go into the attic to add an electrical box for a formal lighting fixture in dining room.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Jeffrey D.
01/2010
5.0
electrician, lighting
  + 0 more
The fluorescent light leading to my garage went out a couple of days prior to leaving town for a couple of weeks. This light is desperately needed at night for passage into the garage and for use of the laundry room. Needing a quick repair, I called John Jones Elect. Co. but soon discovered they were booked until later in the following week. Upon hearing my story, they managed to squeezed me in for the next day. T.J. (the repairman), who was very friendly and professional, showed up the next morning and completed the work without any problems, leaving the work area cleaned and organized. Even though I have all wood and tiled floors, T.J. still insisted on wearing shoes covers since it was company policy. I will definitely use John Jones Elect. Svcs again if I have any electrical problems and would recommend them to all of my family and friends.
Description of Work: fluorescent ballast replacement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$191

JOE L.
01/2010
5.0
electrician
  + -1 more
They are professional and good. They came in and found the problem. His work may be kind of pricey, but you get what you pay for. They are highly skilled people. I didn't have a problem with the price. He got the job done in a timely manner and it was done competently.
Description of Work: John Jones Electric Co corrected some fixture wiring in some appliances and lights. They also installed chandeliers.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

VIRGINIA S.
12/2009
5.0
electrician
  + -1 more
It was a small company and I liked them both very much. They were very nice, respectful and clean. They told me what was wrong. There was a problem with one of my electrical plugs that sparked always. I thought that it was going to be a major wiring issue, but it turned out to be a minor thing. He also put some new wiring and stuff in another room. He was an excellent electrician. The first time they worked on a ceiling fan, an overhead light in my garage and a number of things. The initially wrote the things that they were going to work on and gave me an estimate. However when they worked on it, it turned out to be more expensive than they thought. They did not charge me extra even though it took longer than they initially thought it was going to be. The price wasn?t cheap, but probably was fair and in line with other electricians. They cleaned up after themselves. I have recommended them to other people. I would certainly call them again if I needed any electrical work to be done.
Description of Work: John Jones Electric came 2 different times. One time it was just the owner and the other time it was the owner and his son. The second time they came about a year ago.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Holly C.
12/2009
5.0
electrician
  + -1 more
They did a really good job of taking a look at what our needs were and they determined that the issue wasn't electric. It was a problem that was related to the hot tub. They just charged us for coming out and detecting the problem. They told us that we didn't have to replace the fuse which would have been expensive and I was going to do that. They told me not to do that and they told me that the problem wasn't with the circuits in the house. So, I called the hot tub guy and he found out that the motor in the hot tub was causing the problem. However, everything was taken care of, but the folks who came out from John Jones Electric did an outstanding job. The price that they charged seemed very reasonable considering the time and everything else. They check things out before they fix anything. They identify the problem first and then fix it. They could have told us something more and we probably would have based on their guidance. So, we felt that they were very honest and fair. They were professional and I would highly recommend them to others. I would definitely use their services in the future. I have their number listed and I would like to call them first when I have any electrical problems in the future.
Description of Work: We used the services of John Jones Electric to detect a problem that we were having with our hot tub.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Chester K.
11/2009
5.0
electrician
  + -1 more
We had a power surge early in October, and this ruined a computer, garage door opener, two phones. Using Angie's List, I located John Jones Electric and called them. John explained the benefits of a full-house surge protector and gave me an estimate. When he came for the installation, his estimate was accurate, and he was able to do the job with my current electrical box. All work was performed outside, and he did not need to turn off our electricity either. He left me the paperwork which included the warranty instructions and explained how the surge protector worked. Complete job took about an hour. All work was done according to local codes as well.
Description of Work: John Jones Electric installed a full-house surge protector on my home. They provided a full explanation of the services/benefits of having this work done and provided an honest estimate. They came when promised, performed the installation very professionally, and provided all the paperwork to go along with the equipment.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Susan F.
11/2009
5.0
electrician
  + -1 more
They were good. I honestly don't remember when they completed the job, but it was sometime last year. They were very experienced and did the job that needed to be done. They didn't give us an estimate ahead of time because they didn't know what they were looking for when we called them out. They were very professional. I guess the price they charged us was the going rate, but I don't know.
Description of Work: The electrical company came out and fixed an outlet. They had to go up into the attic to find the wiring problem, but I am not really sure what they actually did.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

VIRGINIA G.
10/2009
5.0
electrician
  + -1 more
I was very pleased with their work. The young man that always comes out and does our electrical work is the owner?s son. He is very nice and considerate and what really caught me was that they did work in the garage and when they came in the house they put on rubber shoes so that they did nit dirty the house. I think that their prices are reasonable.
Description of Work: We use John Jones Electric Co. and we have been using them for 3 years. They last time we used them they replaced a light bulb and 2 electrical outlets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

PAMELA H.
09/2009
5.0
electrician
  + -1 more
They were enormously professional and cordial. The price was fair.
Description of Work: He installed some lights.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

ERIC M.
08/2009
5.0
electrician
  + -1 more
They provided outstanding services! I call them Monday morning and they came that afternoon. The provider was very polite and professional.
Description of Work: Had a electrical outage which turned out to be a problem with the fuse box.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Patricia S.
08/2009
5.0
electrician
  + -1 more
The electricians arrived on time,( I was notified when they were leaving for the house) Both wore shoe covers which they removed if they went back out to the truck. The total time they were here was about two hours, and the biggest job was the rewiring outside. Both electricians were friendly and personable, and seemed very knowledgeable. I would use them again, definitely.
Description of Work: Repaired non -functional light switch and outlet in bathroom Replaced a fluorescent light ballast in the kitchen Replaced a ceiling fan in a bedroom Replaced high voltage wiring and box at the air conditioner

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$720

Kenneth V.
08/2009
5.0
electrician
  + -1 more
source of problem was elusive, but they found it
Description of Work: fixed broken elec. circuit in house

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Contact information

1150 N Loop 1604 W #108-469, San Antonio, TX 78248

https://www.johnjoneselectric.net

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Electrical,
Lighting,
Ceiling Fans

FAQ

John Jones Electric is currently rated 4.9 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

John Jones Electric accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, John Jones Electric does not offer free project estimates.
No, John Jones Electric does not offer eco-friendly accreditations.
No, John Jones Electric does not offer a senior discount.
No, John Jones Electric does not offer emergency services.
Yes, John Jones Electric offers warranties.
John Jones Electric offers the following services: Electrician, Electrical Contractor, Electrical Installations, Electrical Repairs, Socket Installation, Switch Installation, Outlet Installation, Dimmer Installation, Lighting Installation, Lighting Repairs, Rewiring, Panel Upgrades, Surge Protection, Smoke Detectors, Carbon Monoxide Detectors, Generators, Code Compliance and Correction, Electric Heat, ARC Fault Circuit Interrupters, AFCI, GFCI Receptacles, Hot Tub Wiring, Landscape Lighting, Security Lighting, Electrical Troubleshooting

Contact information

1150 N Loop 1604 W #108-469, San Antonio, TX 78248

https://www.johnjoneselectric.net

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM