Handyman Connection - San Antonio

we were supposed to hear back in 2-3 days of estimate for brick mailbox enclosure built on sidewalk. As of today we have never been contacted. Would never use this company again, very disappointed.... update: the owner, Alex did personally call me this week: Thursday 1/26/2012 and was very apologetic. He informed me his worker swore he had returned my call & left message (he actually never did). We had already hired another contractor & Mr. Alex even offered to pay some on our final bill as a good-will measure but I declined offer. I still feel problem took too long to be resolved. I wish Alex nothing but the best for this year but I am too old to deal w/this type of professionalism. Thank-you Lori Lozano

Handyman showed up when he said he would, provided an estimate. Showed up as scheduled with materials and finished the work. I initially rated this as fair. After discussing my concerns with the contractor, I'm changing my rating to B (Good). I should have voiced my concerns with the contractor and given him a chance to answer my concerns/complaints. Contractor was very courteous and professional. Willing to work with me to ensure I was satisfied. That was greatly appreciated, and I would use this contractor again.

The project was completed to my satisfaction and the technician cleaned up the work site before leaving.

It went very well. He called before coming over and was very neat.

We were very pleased with the quality of their work, which included hanging, installation, and painting.

Everything was great. Handyman Connection arrived the very next day, cleaned up after themselves, and did good work.

The quote was high. They seemed competent. They were on time. I would have used their service, if they had been not so high.

I needed a stairwell painted white -- mostly just a touch up of some scrapes/dents from moving furniture up/down the stairs. The quote came in at over $400, which was way more than i was willing to pay for that level of effort.

Called to get estimates to have ceiling fans and wall mounted ironing board installed. Was told that a handyman could do the iron board, but a certificated electrician would have to do the ceiling fans. The electrician called to tell me he was running late and then never showed up. After calling the main office, they tried to track him down, without much luck, but told me they would call back the next day to have the visit rescheduled. I never received a follow up call and that was the last I heard of the electrician. Meanwhile, the handyman showed up to discuss the wall mounted iron board. He inspected the walls, checked for studs. He said the installation would not be a problem and promptly set up a date to do the work. Now, here is where the problems begin. He cut three test holes in the wall, just to make sure that there would not be electrical interference. Then he cut a 18x30 hole in the drywall and before realizing that there was an outlet box (given the outlet on the other side of the wall -- which I pointed all these out when he did the original estimate). Now, he says then installation won't work -- after he has cut a huge hole in our wall. But he assures me that he can fix it, and match the wall texture. Not to worry. Well, the patch job looks like total crap. You can see exactly where the huge hole was. The patch was sloppily done. The texture is awful. When he painted the drywall, he did not shake the paint can and it looks like he smeared the paint on with a rag. And to top it all off, we had to PAY him $85 to tear up our new house. Yes, we actually had to PAY for this botched work. It is so bad, that I'm going to have to PAY someone else to come out and try to fix it. And, we later found a little gift for us outside. When he washed his drywall tools outside, he splashed drywall mud on the exterior of our house. I would not use this vendor again, nor would I recommend them to anyone I know. Awful craftsmanship!

Robert arrived on time, had all of the paint supplies needed. I supplied the paint. he started right away and was finished so quickly. He was so good at his craft that he didn't need painters tape. I was very impressed. I would ask for Robert again for future paint projects. Handyman Connection was the right call.

He was very friendly, cooperative, professional. I paid for the day of doing my list of little tasks (that I physically can't perform). I will use them again but I will wait until I have a sufficiently long list of items for a full day of work to justify the cost.

The guys were easy to work with, came on time, & kept things neat.

As illustrated by the large number of A ratings we have, the predominance of our customers are highly satisfied with our service. The situation was more complicated that the member described. Both our craftsman showed up on time to tackle the work, but converting the 110V to a 220V required pulling a permit, which our licensed electrician pointed out to him. NEVER, AT ANY TIME WAS THERE ANY MENTION OF PULLING A PERMIT. NEVER! THE ELECTRICIAN SIMPLY DISAPPEARED. We were more than happy to have done that for him. Unfortunately, pulling a permit required additional time, and the member did not want to expend any more time, because, as he pointed out, his tenant (I believe it was his daughter) would not have air conditioning for one evening. NOT MY DAUGHTER - MY PAYING TENANT. AGAIN - NO MENTION OF ANY PERMIT WAS EVER DISCUSSED. Yes, the work was straightforward, but Texas law prevented us from proceding with the work in the time the member wanted it done. SO WHY WAS THERE NEVER A RETURN PHONE CALL TO CONFIRM THIS? I NEVER HEARD FROM YOUR OFFICE AGAIN , FACT. The member may elect to have another individiual do the electrical conversion without a permit, but he wil have to do it at his own risk and at the risk of having an electrical fire. Handyman Connection is committed to the safety of our customers and following the letter of the law.

Father and Son who owns the company, they came on time and fix the fan without any problems.

Pleasant person, eager to please but not very knowledgeable about painting a Sitterle home. Should have used a primer instead of using 2 coats of Bahr paint with primer because the walls of the home were never primered. A professional painter should be able to see this and bid the job accordingly. We ended up using a lot more paint at $32.00/gallon when we could have used 1/2 and purchased the cheaper primer paint at $18.00/gallon. Presented himself as a professional. Used un-skilled staff. Took them 10 days to paint a 2400 square foot house - way too long to have your house in ruins.

The quality of the work was good but I thought the prices were high. The job went fine. I would use them for a price comparison in the future.

I would hire them again in the future.

They always do a good job. I would definitely use their services again in the future.

Overall, my experiences with Handyman Connection have been very good.

So far, everything has gone very well. They do great work, and deliver on their promises.

It went very well, and the carpentry work was excellent! Both technicians were thoughtful, and cleaned up after themselves. I would definitely use this company again because they provided great quality of work, and were extremely helpful.

I?ve some good experiences with this company, and I plan on using them again in the future.

It has been a very good experience with them and there has no problems with the work that they have done. I have recommended them. I will use them again if needed.

It was a very positive experience.

I had excellent interaction with this company. They responded quickly and did a good job. They were on time. They are a good company and I will use them again. They knew enough about what they were doing to put steel rods in so it would not happen again and salvaged what they could from the damage.