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City Base Plumbing

Plumbing, Drain Cleaning, Water Heaters,

About us

City Base Plumbing is available to perform All Things Plumbing & Gas for your home or office. We offer Free Estimates to go out to your San Antonio home and provide you with options for any of your plumbing needs. We are confident we can provide you with quality service and budget friendly options from any of our experienced and friendly plumbers. Our office is here to assist you with a smooth experience and 5 star service. We invite you to our Google page to see all of our recent 5 star reviews and our website for more information and offers for you service. We look forward to servicing your home!

Business highlights

9 years of trusted experience
Minority Owned & Operated
Women Owned & Operated
Veteran Owned & Operated
Se Habla EspaƱol

Services we offer

City Base Plumbing offers all plumbing and gas services in the San Antonio area. We offer Free Estimates on all things plumbing and gas. Please be prepared to pay a fee for any diagnostics. However, all charges will be provided and must be approved by you prior to the plumber performing any work. We offer very competitive pricing and can beat any of the big name plumbing companies. See our Google reviews for more recent experiences by our customers. And if at any time you are unsatisfied with your service, we ask that you please contact us directly. We are here to make sure you are satisfied and we are confident we can settle any issues you may have.

Services we don't offer

Septic tanks, sump pumps, sprinklers, swimming pools, wells, propane

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

3%



Accepted payment methods

Check
CreditCard
Financing Available

Photos of past projects

Reviews

4.748 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
81%
4
8%
3
2%
2
0%
1
8%


Rating CategoryRating out of 5
quality
4.8
value
4.6
professionalism
4.7
responsiveness
4.8
punctuality
4.9
Showing 26-48 of 48 reviews

Lynn A.
12/2017
5.0
plumbing
Ā  + -1 more
Great, speedy and on time.
Description of Work: They replaced a leaking hose bib.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Marcia J.
09/2017
5.0
plumbing
Ā  + -1 more
Very well. Very quick service.
Description of Work: Faucet replacememt

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$79

Bob C.
06/2017
5.0
plumbing, water heater repair
Ā  + 0 more
well, okay, good
Description of Work: install water heater

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,300

Robin G.
05/2017
5.0
plumbing
Ā  + -1 more
they were replacced
Description of Work: replace outdoor faucets

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Sharon L.
04/2017
5.0
plumbing
Ā  + -1 more
good- no problems.
Description of Work: new outdoor facets

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from City Base Plumbing
Thank you for your positive feedback. We appreciate you business and referrals!

Virgilio R.
09/2016
5.0
plumbing, water heater repair
Ā  + 0 more
Excellent job
Description of Work: Replace water heater

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

dolores P.
09/2016
4.0
plumbing
Ā  + -1 more
unknown
Description of Work: Very nice to work with. I think they did a good job, except for one small "chip" made in the sink, by the drain.
Rating CategoryRating out of 5
Yes, I recommend this pro

Michael W.
07/2016
5.0
plumbing
Ā  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Gay J.
07/2016
5.0
plumbing, drain cleaning
Ā  + 0 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Allen H.
06/2016
5.0
plumbing
Ā  + -1 more
They did a great job. Will definitely use again.
Description of Work: Replaced outside leaking faucet. Very professional.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$61

Luis P.
06/2016
5.0
drain cleaning, plumbing
Ā  + 0 more
On time as promised. Phone call 30 minutes prior to appointment. Dressed with company shirt, easily identifed to avoid scams. Ran electric snake and cleaned all the sludge built up. When he finished I filled the zinc with hot water and it drained in less than 30 seconds. Did it 1 more time and drained just as quick. Excellent work Rudy! I mentioned the bathtub was also slow and for an extra 24.99 he poured a solution that improved the draining. Impressed with the excellent work he did. Highly recommend and definetely will use again if, if... I need it again.
Description of Work: Clean drain on kitchen zinc. Used a professional electric snake to remove sludge built up on pipes, all the way to main line. Also, cleaned bathtub drain by adding professional solution.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$39

Linda C.
06/2016
5.0
drain cleaning, plumbing
Ā  + 0 more
The guys were friendly and wore shoe coverings. Talked to them about future installation of water osmosis system. Very helpful.
Description of Work: Having trouble with dishwasher and thought maybe a drain clogged. Ended up not being clogged, but they ran a line through and were very professional.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$39

Dan S.
06/2016
5.0
plumbing, drain cleaning
Ā  + 0 more
I purchased an Angie's Deal from this company to cure a line stoppage issue that I was not able to fix. They set me up an appointment that was very convenient for me and the techs even arrived on time! I'm not used to that happening in this industry. The two me that arrived (sorry, forgot the names) introduced themselves with a handshake, put on their shoe covers and got right to work. In a matter of 15 minutes they had the drain unclogged. Friendliness, punctuality and professionalism go a long way with me. They will be getting my business in the future (deal or no deal).
Description of Work: Cleared a tough Kitchen sink line stoppage far back in the foundation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$39

Kelly L.
05/2016
5.0
plumbing
Ā  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Greg C.
05/2016
3.0
plumbing
Ā  + -1 more
It went good for about 6 weeks, then I had to redo it. They had a good price and did the job but when I called them to come back they said it was too far passed the six weeks.
Description of Work: They did the job.

Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0

$39

Response from City Base Plumbing
[Member Name Removed], Unfortunately the $39 Angie's List Drain Clean Special does only come with a 24 hour warranty. And we are understanding if it happens within the next few days. But the $39 special does not warranty the job for any longer than that. If the issue continues to happen I would recommend having someone go out and see if there is an underlying cause due to something further down the drain. It could also just need some picking apart of the p-trap and running the machine through if it hasn't been already. Thank you for your feedback.

05/2016
1.0
plumbing
Ā  + -1 more
The salesman they sent out needs to go to school because he doesn't tell the truth. He gave me some more information about a contractor and you have to go through a bank in Florida, and you can't pay back with your credit card, you have to pay back with their credit card at 16% and if you call for anything, you are charged $10. I kept calling different numbers and I got a $50 bill. I kept talking to a machine. The work they did was $2329 and they legally added $50 on it, and I said they were crazy. I went to the bank and paid them the whole amount within a month. I asked the salesman who I should make the payment to and he said they would call me, but it is 6 months and nobody has called me. I would never tell anyone to use them. I would never recommend anyone to use them.
Description of Work: .

Rating CategoryRating out of 5
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
3.0

$2,379

Response from City Base Plumbing
Mr. [Member Name Removed], we do not employ salesmen. Angel is a professional licensed plumber. We have not received any calls from you regarding the actual work that was preformed. You did sign and agree to use financing through Synchrony Financing. You signed the agreement to make payments directly to Synchrony to complete the job. I am sorry you did not completely understand the process. If you have any problems with the actual plumbing, we would be more than happy to help you. Unfortunately, you did sign the paper to be financed through Synchrony which is a very common financing company used by many, many companies both large and small. Any problems you have with your Synchrony Financial account should be handled through Synchrony. We can not access any information on your account as it is a 3rd party lender. If you have any issues with the plumbing we preformed, please call us so that we can assist you.

Debbie K.
05/2016
5.0
drain cleaning, plumbing
Ā  + 0 more
The plumber, Angel, was on time, professional, did a great job cleaning the drain, and gave me some good tips for maintenance of drains to keep them from getting clogged. I definitely recommend him.
Description of Work: Cleaned bathtub drain

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$39

Response from City Base Plumbing
Thank you for your positive feedback. We are glad we were able to help. Please keep City Base Plumbing in mind for any of your plumbing/gas needs. We very much appreciate it!

sherron H.
05/2016
4.0
drain cleaning
Ā  + -1 more
He did all that could be done shy of the two remedies mentioned above.
Description of Work: The bathtub was not draining and I was standing in ankle deep water at the end of my shower everyday. He snaked it which did not solve the problem. The problem is the drain pull that is supposed to open and close the drain is stuck and the stopper will not pull up all the way. He tried to break it so it would be open but it would not budge. He used an enzyme cleaner in the drain which opened it up somewhat so it drains better but either they will have to get into the wall to remove the part or replace the bathtub

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$39

Maelien S.
02/2016
5.0
plumbing
Ā  + -1 more
City Base Plumbing called me within 24hours and we immediately set up an appointment that worked with my schedule. The owner was the one that actually came out to house and performed the service. I was impressed with his timeliness, professionalism and willingness to assess other areas and give me honest, professional opinions without trying to "make a sale" or add on other services. Unlike other individuals that had come to my home, he actually informed me on what I could do to save money and improve the longevity of my current equipment. He also advised me appropriately on where my money would be best spent if I did decide to do any plumbing upgrades. He was honest, efficient and competent. I also appreciate that he is a Military veteran and offers a Military discount. Once he finished at my home, he gave my neighbors an estimate for toilet installation and assessed their plumbing even though it was well after 5pm on a Friday. Great service, great attitude and great prices.
Description of Work: Cleared the master bathroom drain which required specialty equipment due to the build up of minerals in the drain and leftover debris stuck in the drain from previous contractor shower renovation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$39

Response from City Base Plumbing
Thank you for your feedback [Member Name Removed]! We are glad we were able to help. Please give us a call if there is any other plumbing issue you come across. Thanks again!

Lori L.
02/2016
5.0
drain cleaning, plumbing, sewer cleaning
Ā  + 1 more
These guys are amazing. Meticulous, efficient, personable, conscientious, and knowledgable... they quickly isolated the problem and took care of my clogged drain in my very old (nearly 100 years) house. I would trust these guys for any job -- large or small -- and having used other plumbers in the past, City Base Plumbing is my new "go to". I highly recommend them.
Description of Work: Unclogged drain and repaired pipe under sink.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$39

Response from City Base Plumbing
Thank you for choosing City Base Plumbing. We appreciate your positive feedback. Keep us in mind for any of your plumbing needs. Thanks again!

Wendy G.
10/2015
5.0
plumbing
Ā  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$900

Oliva R.
10/2015
5.0
plumbing
Ā  + -1 more
unknown
Description of Work: They installed a new waterline from the water meter.
Rating CategoryRating out of 5
Yes, I recommend this pro

Joe C.
10/2015
5.0
plumbing
Ā  + -1 more
.
Description of Work: He changed out a toilet and refit some pipe fittings. He also put in a p-trap.
Rating CategoryRating out of 5
Yes, I recommend this pro
    • 1
    • 2(current)

Contact information

334 Rockwood Ct, San Antonio, TX 78210

http://www.citybaseplumbing.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 12:00 PM
Saturday:
Closed

Licensing

Insured

Licensed*

Trade License Number
M42292
Trade License Locale
Texas
Trade License Authority
Texas State Board of Plumbing Examiners
Trade License Expiration
11/30/2024

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Drain Cleaning,
Water Heaters,
Sewer Cleaning,
Natural Gas Lines,
Drain Pipe Installation,
Water Filtration and Softening

FAQ

City Base Plumbing is currently rated 4.7 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 12:00 PM

Saturday: Closed

City Base Plumbing accepts the following forms of payment: Check,CreditCard,Financing Available
Yes, City Base Plumbing offers free project estimates.
Yes, City Base Plumbing offers eco-friendly accreditations.
Yes, City Base Plumbing offers a 3% senior discount.
No, City Base Plumbing does not offer emergency services.
Yes, City Base Plumbing offers warranties.
City Base Plumbing offers the following services: City Base Plumbing offers all plumbing and gas services in the San Antonio area. We offer Free Estimates on all things plumbing and gas. Please be prepared to pay a fee for any diagnostics. However, all charges will be provided and must be approved by you prior to the plumber performing any work. We offer very competitive pricing and can beat any of the big name plumbing companies. See our Google reviews for more recent experiences by our customers. And if at any time you are unsatisfied with your service, we ask that you please contact us directly. We are here to make sure you are satisfied and we are confident we can settle any issues you may have.
Septic tanks, sump pumps, sprinklers, swimming pools, wells, propane

Contact information

334 Rockwood Ct, San Antonio, TX 78210

http://www.citybaseplumbing.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 12:00 PM
Saturday:
Closed