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Appstar Technologies

Computer Repair, Stereo and Home Theater Systems, Electrical,

About us

Appstar Technologies is your complete source for all you computer Repair and Installation needs. We do Virus and Malware removal, Data Recovery, speed up slow running PC's, Hardware repair and replacement, complete rebuilds, install wireless networks and enforce security, Memory upgrades, Laptop repair, etc. We even install and repair software, and as always we come to you, on your schedule. If we can't fix it, you don't pay. That's how we operate. Cost is determined by the job. No travel charges. No service charges. No extra charge for after hours service.

Business highlights

23 years of trusted experience
Emergency Services Offered

Services we offer

Computer repair & services. Virus removal. Networking. Security. Hardware repair. Offsite backup. Wireless set up. Printing resolutions. Security cameras. Hardware upgrades. PC rebuilding.

Amenities

Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Reviews

4.8216 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
90%
4
5%
3
4%
2
0%
1
1%


Rating CategoryRating out of 5
quality
4.8
value
4.7
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 151-175 of 216 reviews

Mark A.
03/2016
5.0
computer repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Lindsay D.
03/2016
5.0
computer repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

John B.
02/2016
5.0
computer repair
  + -1 more
unknown
Description of Work: Checked power issue on laptop. Got it working.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Kathy C.
02/2016
5.0
computer repair
  + -1 more
.
Description of Work: they came to my home to check out my computer equipment, promised to send me an invoice and so far have not done so.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
3.0
responsiveness
3.0
punctuality
5.0

Yes, I recommend this pro

Bob W.
12/2015
5.0
computer repair
  + -1 more
unknown
Description of Work: I called Appstar to help with connecting internet to PS3 in 2nd floor room about 100' away from router. I had tried; bridging with house's electrical system, wireless boosters and Cat 5e cable. Appstar did what I neglected to do; test all 3 for best signal and fastest speed. This methodical approach revealed that, with tweaks, wireless boosters worked best; even better than Cat 5e cable. I supplied all materials so cost of service was for labor only for about 2hrs work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$100

Reynaldo A.
11/2015
5.0
computer repair
  + -1 more
unknown
Description of Work: Fixed 2 computers; upgraded also

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
3.0

Yes, I recommend this pro
$400

John B.
10/2015
5.0
computer repair
  + -1 more
unknown
Description of Work: I have already used them three times and will again when needed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Steve M.
07/2015
5.0
computer repair
  + -1 more
unknown
Description of Work: Helped us with hotspots and signal boosting that TWC couldn't do.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Kent S.
07/2015
5.0
computer repair
  + -1 more
unknown
Description of Work: My PC was not recognizing my printer, and was looking for in-home service so as not to have to take the printer in, as it was working well with my Mac. He came and spent several hours downloading and re-downloading drivers, and ultimately recommended to wipe it clean and reload Windows 8. He did and it worked.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$165

MARY M.
04/2015
5.0
computer repair
  + -1 more
unknown
Description of Work: Provided initial upgrades of company server, software, hardware and computers. Continues to provide excellent and responsive IT services as needed. Excellent capabilities and very personable!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Charles C.
03/2015
5.0
computer repair
  + -1 more
unknown
Description of Work: Cleaned up my PC, removed viruses & malware.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$240

Dale H.
01/2015
5.0
computer repair
  + -1 more
unknown
Description of Work: We have used APPSTAR several times. Chris has provided us a number of different services. He cleaned-up (programs, software, viruses) our computers, replaced defective or outdated parts, and with his remote capability corrected several software issues when they appeared. I can't say enough for the quality of work and his professional approach. I would unequivocally recommend him to anyone who needs help with computer issues. Note: It has been a while since we've needed computer support and I don't remember our last contact or the charge.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Robert A.
01/2015
5.0
computer repair
  + -1 more
unknown
Description of Work: He(Chris)tried to do all the work at my home, but was unable to fix my desktop computer. So, he took it with him and reinstalled Windows 7 and returned the unit to me a couple of days later. I was having problems installing any Windows updates following the downloading and installation of an on-line program which I had purchased. So, I apparently created the problem which Appstar Tech. completely resolved.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$275

Sara D.
07/2012
5.0
computer repair
  + -1 more
It was a great experience and I'm very happy and will call Chris when I need computer work done again. He called when he was on his way and very professional when he got here. He not only got the virus removed but also installed 2 updates for me. I would highly recommend him. Thank you Angie's List!
Description of Work: I had a virus that wouldn't let me get online. I had purchased the laptop at Best Buy and when I took it back there the only option they provided was a $200 software warranty to remove the virus and I immediately came home and got on Angie's List.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$59

Anna L.
07/2012
5.0
computer repair
  + -1 more
He was available by phone before and after. When he checked our computer out, he explained our choices and the costs associated with them. He was easy to work with (spoken by a tech dinosaur!).
Description of Work: Chris evaluated our computer that wasn't working and determined the hard drive was dead. He rebuilt the operating system, installed all drivers and updates, transferred the old data to the new build. He installed our printer and installed a word processing program for us.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$224

MARIANNE G.
06/2012
5.0
computer repair
  + -1 more
Christopher Lindley, the technician, came at the appointed time. He answered all my security questions and helped me with the set-up of passwords. Then he investigated the slowness of my computer and found several problems. He suggested to buy some additional memory for my hard drive, which I did. It improved the down load time of items considerably. He also suggested Carbonite as my back up site for my large picture collection and all my other files. When I agreed to the suggestion, he set it up for me. Mr. Lindley told me I could call him if I had another problem and he followed up his visit with an e-mail. I was very pleased with his work.
Description of Work: I bought the $59.00 coupon from Angie's List for Appstar Technology for 1 1/2 hours of services. I needed help with security, files, e-mail and attachments, back-up and slowness on my lap top.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$204

Don M.
06/2012
5.0
computer repair
  + -1 more
I am Gate Manager for my 1,000 resident HOA and we have 3 entrances to the neighborhood, each with gates, barrier arms and cameras. We have an ongoing problem of broken barrier arms and rely on the video images of the licenses of the vehicles to collect on damages. Although the system installed used equipment recommended by our gate company, we were able to identify only 50% of the offending vehicle licenses. Based on information on Angie's List, I called Chris Lindley of Appstar Technologies and described the problem. Although it was not one he had worked previously, he researched the issue and recommended the installation of supplemental hardware which we had him purchase and install. We are now identifying 95% of the vehicle licenses. The others are either covered with mud or blocked by a trailer. Chris's recommended solution was correct, on budget/quote and installed as scheduled. You can't do any better than that. Appstar Technologies, San Antonio, TX area (210) 355-0065
Description of Work: 1) Investigated poor performance of existing camera system at HOA's entrance gates.2) Recommended and provided quote for purchasing and installing additional hardware.3) Purchased and installed hardware at each gate and adjusted camera angles.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Kirby A.
05/2012
5.0
computer repair
  + -1 more
I've used Appstar (Chris) 3 or 4 times during the last 2-3 years. He comes to you well prepared based on what you can tell him over the phone. Very savy and up to speed on the latest problems. Pleasant to work with and very fair pricing.
Description of Work: 3 to 4 repair calls for various reasons...virus, memory, performance, etc.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Aniceta D.
05/2012
2.0
computer repair
  + -1 more
He claimed he could do the work in my home. In reality, he wasn't able to do the work in my home. When he was done I wasn't able to get online. When I called the service provider I wasn't able to get ahold of them.
Description of Work: I hired them to repair my computer.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
3.0
responsiveness
2.0
punctuality
3.0

$59

Response from Appstar Technologies
We dont have any information for this client. No emails, No phone records, no payment records, no appointment, nothing. We do not believe this is our client. We have informed Angie's List. I would also like to mention that we cannot fix every machine, we will do what we can but some cannot be saved :(

John C.
03/2012
5.0
computer repair
  + -1 more
A very good experience. I was expecting a large fee above and beyond the Angie's list deal. It was a more than reasonable fee for the amount of time spent. What's more is the repairman was patient and answered all of my questions/concerns.
Description of Work: Repaired my computer. Reloaded software. Repairman even took the time to reinstall all of my external devices (printers, speakers, etc) Additionally, the repairman DID NOT talk over my head in technical terms and gave me a courtesy class on do's and don'ts. Assisted me per my request to select and install a security program. Left a number for any technical assistance that I could call if any other problems/concerns. I was very pleased with the service. I would recommend to everyone.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Viola M.
06/2011
4.0
computer repair
  + -1 more
He made sure both laptops were working good before he left.
Description of Work: I have 2 laptops and they were both running slow. He worked on both for almost 3 hours but charged us for 2 hours. The price he charged was $250.00 He also established an IP address that I had missing. He was punctual and courteous. I am not sure if what he charged was high or not but can't really compare to anyone else so not quite sure if this was a fair price. Both my laptops, however, are working much better.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Lisa B.
03/2011
5.0
computer repair
  + -1 more
See the services performed. I highly recommend this company.
Description of Work: Repaired my laptop, which was in disastrous shape! Christmas present--used laptop, but looked really nice and ran well for a short period of time! He repaired it and it works great now.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$145

Donna H.
01/2011
5.0
computer repair
  + -1 more
Hard drive crashed. Chris responded in a timely manner. Replaced the hard drive and got me up and running in a very short period of time at a reasonable cost. He knew I was upset about losing the photos and some other data on the computer that I had not backed up anywhere. He said he would try to recover it all for me. After reconciling myself to losing the photos I got a call from Chris in Jan telling me that he had purchased a new recovery program and had just let it run all this time (from Sep to Jan) and he had successfully recovered my photos and all the other data from my old hard drive. I was delighted. He only charged $550 for the data recovery (sounds like a lot but is actually very reasonable). I can highly recommend Appstar Technologies. Chris is very professional, knowledgable and reliable, and is willing to go WAY above and beyond to give the customer what she needs. I would definitely call him again.
Description of Work: Replaced hard drive in computer.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$235

JO L.
08/2010
5.0
computer repair
  + -1 more
Chris came to my house and picked up my laptop. He removed a virus and then rebuilt the computer. Upon returning it, he even spent and hour on the phone with ATT U-verse getting my internet working (problem was on their end) and had no obligation to me to do that. Chris is thorough, quick, and honest.
Description of Work: Computer virus removal and rebuild.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Mike B.
02/2009
5.0
computer repair
  + -1 more
I called Chris on Saturday morning about my laptop. He came over and picked it up. The next day, he called to say he had recovered the data and could rebuild the computer. I had literally thousands of photos that I feared were lost forever, but Chris was able to recover everything.
Description of Work: Recovered data from crashed laptop computer and rebuilt laptop.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$165

Contact information

1128 Hammond Ave, San Antonio, TX 78210


Service hours

Sunday:
10:00 AM - 10:00 PM
Monday:
9:00 AM - 10:00 PM
Tuesday:
9:00 AM - 10:00 PM
Wednesday:
9:00 AM - 10:00 PM
Thursday:
9:00 AM - 10:00 PM
Friday:
9:00 AM - 10:00 PM
Saturday:
10:00 AM - 10:00 PM

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Computer Repair,
Stereo and Home Theater Systems,
Electrical,
Home Security Systems

FAQ

Appstar Technologies is currently rated 4.8 overall out of 5.

Sunday: 10:00 AM - 10:00 PM

Monday: 9:00 AM - 10:00 PM

Tuesday: 9:00 AM - 10:00 PM

Wednesday: 9:00 AM - 10:00 PM

Thursday: 9:00 AM - 10:00 PM

Friday: 9:00 AM - 10:00 PM

Saturday: 10:00 AM - 10:00 PM

Appstar Technologies accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
No, Appstar Technologies does not offer free project estimates.
No, Appstar Technologies does not offer eco-friendly accreditations.
Yes, Appstar Technologies offers a 10% senior discount.
Yes, Appstar Technologies offers emergency services.
No, Appstar Technologies does not offer warranties.
Appstar Technologies offers the following services: Computer repair & services. Virus removal. Networking. Security. Hardware repair. Offsite backup. Wireless set up. Printing resolutions. Security cameras. Hardware upgrades. PC rebuilding.

Contact information

1128 Hammond Ave, San Antonio, TX 78210


Service hours

Sunday:
10:00 AM - 10:00 PM
Monday:
9:00 AM - 10:00 PM
Tuesday:
9:00 AM - 10:00 PM
Wednesday:
9:00 AM - 10:00 PM
Thursday:
9:00 AM - 10:00 PM
Friday:
9:00 AM - 10:00 PM
Saturday:
10:00 AM - 10:00 PM