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Appstar Technologies

Computer Repair, Stereo and Home Theater Systems, Electrical,

About us

Appstar Technologies is your complete source for all you computer Repair and Installation needs. We do Virus and Malware removal, Data Recovery, speed up slow running PC's, Hardware repair and replacement, complete rebuilds, install wireless networks and enforce security, Memory upgrades, Laptop repair, etc. We even install and repair software, and as always we come to you, on your schedule. If we can't fix it, you don't pay. That's how we operate. Cost is determined by the job. No travel charges. No service charges. No extra charge for after hours service.

Business highlights

23 years of trusted experience
Emergency Services Offered

Services we offer

Computer repair & services. Virus removal. Networking. Security. Hardware repair. Offsite backup. Wireless set up. Printing resolutions. Security cameras. Hardware upgrades. PC rebuilding.

Amenities

Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Reviews

4.8216 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
90%
4
5%
3
4%
2
0%
1
1%


Rating CategoryRating out of 5
quality
4.8
value
4.7
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 201-216 of 216 reviews

Raymond C.
12/2012
5.0
computer repair
  + -1 more
see details above
Description of Work: I bought the Big Deal for the computer service. I contacted Chris and he he came to my house as we had scheduled. He went over my system and saw no problems with it's opperation but my computer did need a cleaning as my tower is on the floor and doe gather dust and other debris. He took my tower to his shop and gave it a complete cleaning and returned it that afternoon as promised . Chris has followed up with an e-mail since that day to insure that my system is working correctly. He was very curtious and delivered my system back as promised on time.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$59

Robert G.
12/2012
5.0
computer repair
  + -1 more
unknown
Description of Work: Chris took my laptop with him & brought it back today & was able to bring it back to life! On my desktop, he found that my download speed was way below normal & talked with my Cable Co to get it fixed. Chris also set me up with Skype and set up my new printer. I will use him in the future for more PC upgrades!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Juan R.
11/2012
3.0
computer repair
  + -1 more
See above.
Description of Work: Well, the gentleman came out to check my computer. He did what I already knew how to do: defragment, clean files, call the service provider, etc. But after he left and since, I remain with the same problem I had before he came. He did not improve the situation at all. I have since gotten better results with my own efforts.

Rating CategoryRating out of 5
quality
2.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$50

Response from Appstar Technologies
I am sorry that this gentleman was unhappy with his service. Here is what went on. He purchased a package for a pc clean-up/tune-up and when I arrived to perform the work it was discovered that a good deal of his problems were do to his internet provider and the quality of service on the line. I called the service provider and worked with them to resolve the problem. I then performed the clean up to the PC as expected. The customer ignored my recommendations for completely repairing the pc because they did not want to pay more than the $59.00 they had already paid. Before leaving I asked this customer to call me after the service provider had repaired the line and let me know if the problems were resolved or not so that I could help them further if need be. I never heard from them again so I have to assume that the problem was solved. The only way I found out that they were still having issues was by reading this post. I think it's unfair to post a bad review when you have not even given the company a chance to resolve the issues. There is nothing more I can do for this gentleman. He does not want to pay for what he needs and he will not communicate his problems to the service tech in order to even try for a resolution. Unfortunately you can't please everybody no matter how hard you try, and I do really try.

Donna S.
11/2012
5.0
computer repair
  + -1 more
See above
Description of Work: Chris did not perform any repair service, he helped me with information on my laptop's performance and helped me understand applications and cleaning out unneeded files/folders and updted software for me. He was very helpful and patient with my questions and gave me guidance on different applications to utilize them fully. I would definitely recommend him to others. He did not contact me as indicated on Angie's list, I had to call him to schedule appointment but that is ok. Thank you - Donna Schmidt

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

COLEMAN D.
11/2012
5.0
computer repair
  + -1 more
unknown
Description of Work: replaced motherboard and upgraded hard drive

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Carol W.
11/2012
5.0
computer repair
  + -1 more
Dellng
Description of Work: I think everyone would agree there is nothing more annoying than computer problems except maybe car trouble. I have an older Dell computer that was running extremely slow. I had checked into additional memory but for this particular Dell model the memory card was so expensive it would have made more sense to buy a new computer. He cleaned up some of the issues with my computer and found a memory card at an extremely reasonable price. I was up and running much faster. He also worked out a few annoying glitches on my newer compluter. I recommended his services to a friend of mine and she was also very pleased. Great job!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Peggy F.
11/2012
5.0
computer repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Richard G.
10/2012
1.0
computer repair
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5

Response from Appstar Technologies
This gentleman purchased an PC tune up. Did not contact me to schedule service, got a refund from Angie's list and then left this review. I have never spoken with him or met or done any work for him so this posting is more than a little confusing.

Judith S.
10/2012
5.0
computer repair
  + -1 more
unknown
Description of Work: A Part failed in computer and my Computer Repair person was away. Chris came according to our appointment time and repaired computer and gave me information about using a part that was

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Nadia G.
09/2012
5.0
computer repair
  + -1 more
unknown
Description of Work: Chris was awesome! He fixed a computer for me and a laptop and replaced some memory for my other pc on the spot. Would definitely use his help again. Great service, great price.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Hilde W.
09/2012
5.0
computer repair
  + -1 more
unknown
Description of Work: Checked for viruses, deleted programs I never use, and just generally performed a complete inspection and cleanup of my system. I also purchased a memory upgrade. The gentleman did not pressure me in any way to upgrade my computer's memory.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

BARBARA JO B.
08/2012
5.0
computer repair
  + -1 more
unknown
Description of Work: He advised hard drive was on the verge of failing and that it needed more memory. Replaced it for a reasonable price. and gave the impression that he knew his business. (This presumes he was telling me the truth about the hard drive.)

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Vincenzo G.
08/2012
5.0
computer repair
  + -1 more
unknown
Description of Work: After the reinstallation of my router, Chris realized my computer was poor in memory and he added to it on the spot.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

john P.
08/2012
5.0
computer repair
  + -1 more
unknown
Description of Work: fix my computer so it will burn CD and DVDs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$63

Jeffrey M.
08/2012
5.0
computer repair
  + -1 more
Very good
Description of Work: My computer was not responding when I tried to use it. I called for service on a special offered on Angie's List. The person who provided the service was very knowledgeable and did not provide any unnecessary services and explained all that he did. I was clearly able to understand all he did to fix my computer. This gave me a high degree of confidence that only the necessary repairs were being done. He also offered services in areas that did not take much extra time but were not necessarily part of the service call. What a great experience!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
3.0

Yes, I recommend this pro
$195

Joe B.
08/2012
5.0
computer repair
  + -1 more
Great job! Exceeded expectations.
Description of Work: Computer tune up and software repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$229

Contact information

1128 Hammond Ave, San Antonio, TX 78210


Service hours

Sunday:
10:00 AM - 10:00 PM
Monday:
9:00 AM - 10:00 PM
Tuesday:
9:00 AM - 10:00 PM
Wednesday:
9:00 AM - 10:00 PM
Thursday:
9:00 AM - 10:00 PM
Friday:
9:00 AM - 10:00 PM
Saturday:
10:00 AM - 10:00 PM

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Computer Repair,
Stereo and Home Theater Systems,
Electrical,
Home Security Systems

FAQ

Appstar Technologies is currently rated 4.8 overall out of 5.

Sunday: 10:00 AM - 10:00 PM

Monday: 9:00 AM - 10:00 PM

Tuesday: 9:00 AM - 10:00 PM

Wednesday: 9:00 AM - 10:00 PM

Thursday: 9:00 AM - 10:00 PM

Friday: 9:00 AM - 10:00 PM

Saturday: 10:00 AM - 10:00 PM

Appstar Technologies accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
No, Appstar Technologies does not offer free project estimates.
No, Appstar Technologies does not offer eco-friendly accreditations.
Yes, Appstar Technologies offers a 10% senior discount.
Yes, Appstar Technologies offers emergency services.
No, Appstar Technologies does not offer warranties.
Appstar Technologies offers the following services: Computer repair & services. Virus removal. Networking. Security. Hardware repair. Offsite backup. Wireless set up. Printing resolutions. Security cameras. Hardware upgrades. PC rebuilding.

Contact information

1128 Hammond Ave, San Antonio, TX 78210


Service hours

Sunday:
10:00 AM - 10:00 PM
Monday:
9:00 AM - 10:00 PM
Tuesday:
9:00 AM - 10:00 PM
Wednesday:
9:00 AM - 10:00 PM
Thursday:
9:00 AM - 10:00 PM
Friday:
9:00 AM - 10:00 PM
Saturday:
10:00 AM - 10:00 PM