Aire Serv of Stone Oak

Everything was great! On time service, came when expected, communicated about what was done, and charged a very fair price. Will use this company again and again.

Charlie Baker the air conditioning tech was on time and professional! He (as usual) did above and beyond high standard work! Honest and dependable.

He arrived slightly early. Got to work quickly and finished in less than 45 minutes. He was very thorough. We also discussed air filters/purifiers due to my allergies. We discussed a model that he sells and installs. He came back the very next day and had it installed within 45 minutes. He works with me to accommodate my schedule and doesn't do work that he doesn't feel is necessary. Very personable and sometimes works with his son.

The man showed up on time and was so nice and professional. He looked and inspected everything. He said there was no problem and was so honest. So refreshing.

Charlie was prompt to arrive at the scheduled time (he always is.) Performed the checks expeditiously. Checked for leaks, found none and then departed.

Charlie was very professional and provided excellent service. I highly recommend Kewl Aire, and will be using them again in the future.

The provider never contacted me to set up an appointmefnt.

We had been struggling with HVAC issues for months and approaching August and September with a buggy AC wasn't an appealing thought. Charlie met with us, answered any and all questions we had and gave us an easy to read quote with multiple system options. We felt zero pressure to buy and were given time to discuss our options and make a decision. By noon 2 days after deciding on a unit, would have been next day but we delayed, Charlie and his team had the unit installed, everything cleaned up and were on their way. Everyone was polite and efficient. I was extremely impressed with all my interactions with this compeny and will be using them for all yearly maintenance needed.

Fan stopped working on outside unit. Called in early evening. The owner, Charlie, came out right away. Had repair completed fast and at a fair price. So happy my family didn't have to sleep in a hot house! I am a repeat customer. I called once before when A/C inside unit froze up. He walked me through troubleshooting over the phone. Turned out I had dirty filter and he told me what to do to get things working again. Not many companies will help you out like that.

The owner is a very nice man. He is very good and I have had very good experience with him. He is very honest and is timely; he comes when I call him. He is competent and professional.

Kewl Aire does a very good job for me. The guy was personable and he seems to be very honest. He comes when he said he’s going to come. The work seems to be fine. Like I said, I used him as just the guy who checks over the systems. I’m already covered with a whole warranty service on the actual repairs that might result. If didn’t have American Home Shield, I would use him. The price is good. The responsiveness is excellent. I would recommend him to anybody. I will not be uncomfortable having him in the house.

It turned out good. They did the job, so there was nothing bad to say about them.

Technician was prompt, courteous, efficient and thorough. I would definitely call Kewl Aire again for a/c or heating service.

Charlie confirmed our appointment via email. I requested an earlier date if possible, since the AC wasn't working and the days were getting pretty warm. He offered to schedule an earlier appointment if he could. He called the day before his scheduled visit, and was able to come over that afternoon. He found the problem, but was unable to repair the ac because the parts house was already closed. He arrived the next day, made the repair in about thirty minutes, and was on his way. I give him four stars for punctuality, professionalism, price, and level of service. I will recommend him to others, and will definitely give him a call for my air conditioning and heating services.

Charlie came out to a**** my systems and make a recommendation for upgrade. He reviewed all the current available options and thoroughly explained all the different systems and their benefits. He found me a great deal on better units than I had originally hoped to install and took care of everything to get the old units replaced. Charlie then made sure that I had all the information I needed to get the rebate that my power company was offering, which I did. He came out again when I experienced an issue and got it taken care of immediately. I would recommend Kewl Aire to anyone who needs A/C help.

Came by to service the AC unit, did a quick good job and showed the renter how to change the air filter. Would use him again.

Had Kewl Aire perform the same job a few months ago on our upstairs thermostat. My wife and mother-in-law were both pleased with their promptness and courteousness with today's job. Great work, guys!!! You've definitely earned a repeat customer, should we need any maintenance work in the future.

Kewl Air representative was right on time, professional and friendly, and performed a multiple point check-up on the A/C system. He also discussed with me potential issues with our old system and potential alternatively for upgrading it in the future. The service was excellent and we would use this company again for our needs in the future.

Charlie was great. Provide a true appointment time- not a "window" that allowed ne the opportunity to make arrangements with work. He replaced the electric circuit breaker that went out and filled my unit with Freon that was low for a great price. He explained all the details of his diagnostic testing on the unit as he worked. Which was great! He was completely honest with me about the unit and the problem. I would definitely call Kewl Air again and I am telling my friends about the great service.

Charlie was very quick to respond to the voice mail I left him requesting a quote. During the call I told him all of the diagnostics I had done on the system, what the system was doing and how it was behaving. He quoted me a price over the phone and actually came in $6 under the quoted price. He arrived perfectly on time, was extremely pleasant and professional. He quickly went to work and verified the problem with the system. He had the part on his truck and quickly replaced it and got everything up and working. I was so happy to have the A/C back in working condition and it even works better than before. Apparently the capacitor had been having problems. I will keep an eye on my electric bill, but I am expecting it to go down now. The house is not only cool, but almost freezing. I highly recommend Charlie to anyone needing A/C repair or a new system. He's not one of those big companies that like to rip you off. He is fair and professional and does high quality work.

We were in the process of getting numerous bids to replace our air conditioner when it finally gave out on us and we were in a bit of a bind. I called Kewl Aire who had done an estimate and asked if they could potentially install the system the next day and they did. Everything went smoothly and they were great to work with.

After getting an estimate of $7900 from Airtron to replace my unit as well as an exhorbitant interest rate to finance, I called Charlie Baker noting generally excellent reviews on Angie's List. He arrived at my house within a couple of hours of my initial call, verified that the unit needed to be replaced and offered to do it $1500 cheaper and finance through my credit union. After I secured financing late on a Friday, he came that Saturday morning and had the entire unit replaced in about 3-4 hours. Charlie is an outstanding guy and I won't hesitate to contact him in the future for all my A/C needs.

It was a good experience. They were on time and prompt. They kept me informed throughout the process. They were very professional and uniformed. They had names on their uniforms. They did a good job. They were out of the house at no time at all.

Charlie was thorough and provided details on options regarding our central heating unit. We were reluctant to replace the entire unit and he provided options that would be less expensive and yet maintain the unit for a prolonged period. He offered a no interest financing through a local financial institution allowing us to pay for the repairs within a year with no additional charge. There was mold in our unit and I mentioned to Charlie that my wife and I suffer from allergies. He suggested adding a UV light to help rid the mold that was circulating in the air. Although somewhat skeptical, I believe it has helped the quality of air. I appreciated Charlie's personality as he never pressured or pushed, but gave suggestions he believed would meet our needs. Charlie has a friendly manner and was professional in everything he did. I can highly recommend him.

Very professional and thorough inspection if my heat pump AC unit.