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Aire Serv of San Antonio

Heating and Air Conditioning, Insulation, Air Duct Cleaning,

About us

When your AC goes out in a heat wave or your furnace breaks down in an ice storm, you need emergency service fast. Rest assured and know that Aire Serv is there for you, 24 hours a day, 7 days a week, with live dispatchers, prompt service, and no charge for overtime, weekends, and holidays. It’s good to know Aire Serv is always just a phone call away.

Business highlights

38 years of trusted experience
Emergency Services Offered

Services we offer

Heating & Air Conditioning Service. Air Duct Cleaning. Indoor Air Quality. Humidifiers. Thermostat Installation.

Services we don't offer

Refrigeration. Appliance Work. Window Units.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

15%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.7100 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
85%
4
8%
3
1%
2
2%
1
4%


Rating CategoryRating out of 5
quality
4.8
value
4.6
professionalism
4.7
responsiveness
4.8
punctuality
4.8
Showing 76-100 of 100 reviews

Betsy W.
02/2017
5.0
heating & air conditioning/hvac
  + -1 more
It went well
Description of Work: repairs and tune-ups for two older HVAC systems

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Diana J.
06/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Joe G.
06/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Mary L.
05/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Tony C.
03/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: They checked out the Air Condition system for any issues, non were found.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Jay N.
10/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Installed new ac

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
2.0
responsiveness
2.0
punctuality
5.0

Yes, I recommend this pro

susan C.
05/2015
4.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Checked out air conditioner in and out. Only complaint is I have a back issue and the guy not only forgot to put the stairs back up in garage but left the light on and I had to get someone to come in to shut light and stairs.

Rating CategoryRating out of 5
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$155

Candace M.
03/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Cleaned AC

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$390

Response from Aire Serv of San Antonio
Thank you for your review and feedback! We will be going over your review in our morning meeting with the team. Thank you for your business!

Serena B.
09/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Our fan motor outside on our heat pump was not working. It was 8:00 at night and Aire Serve was at my house within the hour. They were terrific. Ernest was our technician and he was able to fix the unit within a few minutes. We were more than satisfied with the results and will call on them again for any of our A/C needs. |

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$385

Response from Aire Serv of San Antonio
Thank you for your review and feedback! I will print your review for our morning meeting with the team so we can give Ernest credit and talk about your call and review. Thank you for calling Aire Serv!

William B.
09/2014
2.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Replaced capacitor and contactor. Told me originally it would cost over $400. After I balked, they said they could do it for less. I like up front, honest, straight talking service companies.

Rating CategoryRating out of 5
quality
4.0
value
1.0
professionalism
4.0
responsiveness
3.0
punctuality
4.0

$200

Response from Aire Serv of San Antonio
Thank you for your feedback. I reviewed the invoice from the call that our technician ran on April 29, 2014 where we recommended a contactor and capacitor but we did not get sign off from you for either repair so neither repair was made by our company. Perhaps another company came out and made the repairs for a lower price. I am not sure. I hope this helps to clarify the situation. Thank you for calling Aire Serv.

Lance B.
09/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Response from Aire Serv of San Antonio
Dear Mr. [removed member name], thank you for your feedback and review! I have printed it for our morning meeting with our technicians and office staff. We do everything we can to be competitively priced while still covering our costs effectively. Your feedback is valuable to us and along with others helps us keep trying to be the best we can. Thank you for your business!

Chris E.
08/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: We called another provider on Angie's list on July 4th and they never called us back, so we called Air Serve. Matt the owner/operator called us back the same day (holiday) and met with us on Saturday, which the soonest he could meet with us. Matt was very knowledgeable and took the time to explain everything to us and answer our questions. He truly demonstrated a genuine interest in wanting to help us. Not only did they install the new system, they also corrected a couple of air flow problems that truly improved cooling. Matt is also an engineer and knows what he is talking about! Julio and Ryan who took care of the installation were very professional and did the job right the first time! I waited to provide feedback to ensure everything was working well, and I can assure you that you won't be disappointed by giving Air Serve your business too!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,800

Response from Aire Serv of San Antonio
Thank you for your feedback and positive review! Matt, Ryan and Julio do a great job. We will go over your review in our morning meeting with the team. Thanks for calling Aire Serv!

Kevin C.
07/2014
4.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: We first called them out due to leak caused by A/C. They changed filters and told us coils need to be cleaned. Had to call them the next day because still leaking. They did not clean out the drainage pipe which was causing the leakage. Cost me an additional $75.00 for them to come out again and do what they should have done the first visit. We were not happy with that result. Otherwise, performed their service successfully and A/C is running well.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$420

Response from Aire Serv of San Antonio
Thank you for your review and feedback! We went back to the original call notes to see if there was something our technician could have done to be more clear in his documentation of the recommendations for the cleanings on the original visit. We will be covering your call and review with the team as well in our morning meeting. Drains can be frustrating, especially when the coil and blower are in need of a cleaning. Thank you again for your review and for your business!

Jerry M.
05/2014
5.0
heating & air conditioning/hvac
  + -1 more
No problems.
Description of Work: Semiannual inspection of AC system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Aire Serv of San Antonio
Thank you for your review and feedback. We will be covering this review in our morning meeting and recognizing Enrique for a job well done. Thank you for your business!

Donald R F.
05/2014
5.0
heating & air conditioning/hvac
  + -1 more
Very good service.
Description of Work: Spring tuneup.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Aire Serv of San Antonio
Thank you for your review! We will be recognizing Justin in our morning meeting with the team as a result of your comments and review. Thank you for your business!

Jack G.
04/2014
4.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Response from Aire Serv of San Antonio
Thank you for your review and feedback. We are always trying to get better so your comments and grades are important part of that. Thank you for your business!

sherron H.
12/2013
4.0
heating & air conditioning/hvac
  + -1 more
ok
Description of Work: they scheduled and didn't show and they came the next day at the time I requested

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$49

Response from Aire Serv of San Antonio
This was our fault - we were overwhelmed with no heat calls on the Monday after the Thanksgiving Holiday and the conversation you had with the on-call technician over the weekend didn't get communicated clearly Monday morning. We sincerely apologize for the inconvenience we caused to you requiring a reschedule. We hope that you will consider us for tune-ups and service needs in the future! Thank you for the review.

Gary R.
10/2012
5.0
heating & air conditioning/hvac
  + -1 more
Great.
Description of Work: Called Aire Serv on 8/6 when my a/c went out on 8/3 (had tried to replace the defective part over the weekend of 8/4-5 without success). They were out on 8/7 and worked from about 2:00 to 8:00 in the hot attic trying to get the unit repaired but were not successful. Were going to have to go to replacing more expensive parts on a trial and error basis and the unit was 15 years old so we made the decision to explore replacement costs. Meet with Fredrich on 8/10 to discuss replacement systems and made a decision to go with a Rudd system. Installers were out on 8/14 to start the install and had us back with cool air by 7:00 that night. After two weekends without a/c in the middle of August it was a welcome relief. Price was right and service was outstanding. Would recommend them to anyone needing repair or replacement of their system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,400

PARRISH T.
09/2007
5.0
heating & air conditioning/hvac
  + -1 more
I have no complaints at all with them. They came on time and got the job done correctly which is the most important thing in my book. The service providers were very nice to me throughout the whole process. I would recommend them to anyone.
Description of Work: They fixed my A/C unit as it wasn t blowing cold air correctly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

02/2007
5.0
heating & air conditioning/hvac
  + -1 more
This company always does an excellent job! We have had them back and will continue to have them coming back for all work. They are dependable and honest and really make you feel pleased with their work. The prices are reasonable as well. I would definitely recommend this company to people.
Description of Work: They installed a new air conditioning unit in the attic of our home. There was also a new heat pump installed as well. The three rooms that I had added on to our home also needed duct work replaced. The old duct work was deteriorating. There were new vents installed in the rooms as well, our 3200 square feet home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Timothy S.
02/2007
5.0
heating & air conditioning/hvac
  + -1 more
We have no trouble at all with the duct work or vents. Air gets through to the upstairs quite easily. There was a problem with the one duct which they came back the next day to resolve. I felt that they also cleaned up when they were done working quite well.
Description of Work: I had them remove all of the old duct work in the upstairs portion of my home, about 1,000 square feet of space.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Diana O.
02/2007
5.0
heating & air conditioning/hvac
  + -1 more
The new duct work they put in is much more efficient than the old stuff was. Our heating and cooling bills have gone down quite a bit just from changing the duct work. They got it all of the work done in a day and a half.
Description of Work: Aire Serv replaced all of the duct work in our 2600 square foot home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

LORRAINE E.
10/2006
5.0
heating & air conditioning/hvac
  + -1 more
They were very good, on both occasions they arrived on time & gave a detailed report of what they had done, along with other recommendations they thought may be helpful.
Description of Work: They came to clean the condenser coil on the A/C unit in September the cost for that was $313. Then this week we had them come back to do a regular service on the furnace ready for winter. For the regular furnace/A/C service they have a Comfort Protection Plan, with this you pay $169.00, & they will do the winter service & then come out before you switch on the A/C for the summer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$482

SONOMA C.
09/2006
5.0
heating & air conditioning/hvac
  + -1 more
Great! I have used Aire Serv for 3.5 years now and I have always been pleased with their work.
Description of Work: One of my A/C units was not working due to a broken wire. They were out promptly to diagnose and fix the problem.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

DEBRA C.
03/2005
4.0
heating & air conditioning/hvac
  + -1 more
THE WORKER WAS EXTREMELY NICE AND REPAIRS WERE DONE PROMPTLY AND EFFICIENTLY. THE PRICE SEEMED QUITE HIGH, HOWEVER. THE WORKER WAS VERY GOOD ABOUT RETURNING PHONE CALLS PROMPTLY AND SHOWING UP WHEN PROMISED.
Description of Work: MY AIR CONDITIONING AND HEATING UNIT WAS REPLACED AND A NEW AIR RETURN WAS INSTALLED.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$2,500

Contact information

2435 Broadway St, San Antonio, TX 78215

http://www.aireserv.com/san-antonio/

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Insulation,
Air Duct Cleaning,
Hair Removal,
Energy Efficiency Auditing

FAQ

Aire Serv of San Antonio is currently rated 4.7 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Aire Serv of San Antonio accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Aire Serv of San Antonio offers free project estimates.
No, Aire Serv of San Antonio does not offer eco-friendly accreditations.
Yes, Aire Serv of San Antonio offers a 15% senior discount.
Yes, Aire Serv of San Antonio offers emergency services.
Yes, Aire Serv of San Antonio offers warranties.
Aire Serv of San Antonio offers the following services: Heating & Air Conditioning Service. Air Duct Cleaning. Indoor Air Quality. Humidifiers. Thermostat Installation.
Refrigeration. Appliance Work. Window Units.

Contact information

2435 Broadway St, San Antonio, TX 78215

http://www.aireserv.com/san-antonio/

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day