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AAA AUGER Plumbing Services

Plumbing, Drain Cleaning, Water Heaters,

About us

We dispatch our San Antonio plumbers Free Of Charge so that we can see the problem. Once we determine the best approach, or explore different repair options, we will present precise upfront charges for our service. Upon authorization, we can usually start immediately or upon your request.

Business highlights

63 years of trusted experience
Emergency Services Offered

Services we offer

Plumbing Services, Gas Repair, Water Heater Repair/Replacement, Garbage Disposals, Sewer & Drain Cleaning, Faucet Repair/Replacement, Shower Pans, Slab Leaks, Water Leaks, Gas Leaks, Sewer Leaks, Leak Detection, Bathroom Remodel, Toilet Repair/Installation, Back Flow Prevention / Testing / Installation, Water Softener Installation, ALL PLUMBING SERVICES

Services we don't offer

Septic or Grease Trap Pumping, Septic System Repair or Installation

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Reviews

4.4185 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
69%
4
11%
3
6%
2
5%
1
8%


Rating CategoryRating out of 5
quality
4.4
value
4.1
professionalism
4.5
responsiveness
4.5
punctuality
4.6
Showing 151-175 of 185 reviews

Jaime L.
02/2017
5.0
plumbing
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from AAA AUGER Plumbing Services
I am sorry to be responding so late. We appreciate you, your business and your nice review. Sincerely, David

Keith W.
09/2016
5.0
plumbing
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from AAA AUGER Plumbing Services
Thank you for the nice review. I am sorry to be responding so late. We appreciate your business!

Lawrence C.
08/2016
5.0
plumbing
  + -1 more
unknown
Description of Work: They replaced the entire sewage line from our house to the road.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from AAA AUGER Plumbing Services
Thank you for the nice review. I am sorry to be responding so late. We appreciate your business!

Leslie G.
07/2016
5.0
plumbing
  + -1 more
unknown
Description of Work: I have used them before. They quickly come and perform the necessary work. They always give an estimate before providing the work.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from AAA AUGER Plumbing Services
I see you've been a customer for a number of years. I'd like to thank you for your nice review and hope we can be of service in the future. Sincerely, Frank Canonico

Jatin B.
06/2016
5.0
plumbing
  + -1 more
Went well
Description of Work: Replaced PVC line and pressure regulator

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Response from AAA AUGER Plumbing Services
Thanks for taking the time to give us an "A". AAA AUGER appreciates your business Frank Canonico

Randy T.
06/2016
5.0
plumbing
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from AAA AUGER Plumbing Services
You have had us out to your residence many times over the last four years , and thanks for your business. Customer loyalty such as yours, helps us to appreciate what we have and actively continue to keep it. Sincerely, Frank Canonico

Randy T.
06/2016
5.0
plumbing
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

susan L.
06/2016
5.0
plumbing
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from AAA AUGER Plumbing Services
Thank you for the high marks. We appreciate your business!

tania M.
04/2016
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$732

Response from AAA AUGER Plumbing Services
Ms. [Member Name Removed], Thank you for calling AAA AUGER and hope you do if a plumbing need arises. Frank Canonico Business Manager

Susan P.
03/2016
5.0
drywall, plumbing
  + 0 more
unknown
Description of Work: Replaced damage pipe that burst. Mark and Joe worked together to bring water back as soon as possible. They were prompt and very professional and worked with me on price. I hope I won't require their service anytime soon, but I will certainly use them again and most definitely recommend them and the company "AAA" they represent to anyone.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$747

Response from AAA AUGER Plumbing Services
Ms. Pierce' We appreciate you taking the time to write a nice review. Our personnel try to provide each customer the time and effort necessary for a speedy, professional repair service. Thanks for giving us a call. Sincerely, Frank Canonico Business Manager

Patricia O.
12/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: They came out on a Sunday evening and didn't charge extra. They resolved the problem and the fee was reasonable.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from AAA AUGER Plumbing Services
Thanks for the A rating and taking the time to respond. We are happy for your pleasant experience. Sincerely, Frank Canonico Business Manager

S. Angela K.
12/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: They are replacing the main trunk line. They are doing a great job with keeping us informed!
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from AAA AUGER Plumbing Services
I'm pleased you are happy with our service. Thanks Frank Canonico Business Manager

Edwin R.
11/2015
5.0
water heater repair
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from AAA AUGER Plumbing Services
Thanks for letting us know that we did "A" type work for you. Please contact us again if we may further assist you Frank Canonico Business Manager

Trey H.
10/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: Date of service: Sept 15, 2015 Cost of service: $600
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from AAA AUGER Plumbing Services
Thanks for the high marks. We appreciate the business and thank you for being our customer! Frank Canonico Business Manager

Mary L.
08/2015
5.0
drain cleaning, plumbing
  + 0 more
See above.
Description of Work: Thoroughly checked for leaks in all of my system components. This was the result of an extremely high SAWS water bill. I have used Auger before and as always extremely impress with the professionalism and knowledge of their technicians. There was no charge for this visit because no leaks could be found. SAWS has been totally uncooperative during this entire process.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from AAA AUGER Plumbing Services
[Removed member name], Thanks for the positive remarks about our most recent call to your residence. We appreciate having you as a customer, and please know that even if we did find a cause for a problem, there's no charge until you authorize us to work. Please call us if we may be of further ssistance in this or any matter. Sincerely, Frank Canonico Business Manager

Stephanie L.
06/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: Plumbing
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from AAA AUGER Plumbing Services
Thanks for responding about our service call to you and our "A" grade. Sincerely, Frank Canonico Business Manager

Reggial N.
06/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: Emergency service for capping water valve in backyard.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from AAA AUGER Plumbing Services
Thank you for such a nice review! We sincerely appreciate that and your business! David Cross CEO

Roger K.
04/2015
4.0
plumbing
  + -1 more
unknown
Description of Work: installed plumbing for walk-in shower

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Response from AAA AUGER Plumbing Services
Thank you for the solid review. Although we aspire for straight A's, we are satisfied if you are. Should you care to let us know what we can do better to improve, we greatly look forward to your criticisms, recommendations, comments or concerns. We appreciate your business! Sincerely, David Cross CEO

James Q.
02/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: Although he had to cut through sheetrook in my living room, kitchen and bathroom, he was able to locate the source of a water leak. Apparently, the builder had puncture one of the PVC tubes when the house was being built. He repaired the leak, but I had to go through my insurance to take care of the water damage. Things I liked about the company: 1)talked to a live person when I made the call, 2) they called and gave an estimated time of arrival, and 3) best service I ever had!! Thank you

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Response from AAA AUGER Plumbing Services
I am happy we were able to find your leak and repair it. Many of our customers have remarked in the same manner about speaking to our service writer or dispatcher, no matter what time of day. You can always count on that. I appreciate you taking the time to write us a nice review. AAA AUGER thanks you for your business. Respectfully, Frank Canonico Business Manager

Lisa B.
02/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: Reroute water to bathroom sink

Rating CategoryRating out of 5
quality
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$500

Response from AAA AUGER Plumbing Services
Thank you for the good grades. We sincerely appreciate your business! David Cross CEO

Mary L.
02/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: I received by Saws Water bill which indicated I used 29,000 gallons of water in a 52-day period which to me seemed impossible. Auger came on the same day I called and kept me informed of the specific time frame. Joe, the technician was excellent. He found the problem immediately in an upstairs bathroom and replaced the fill valve and flapper. He also unclogged a drain in this bathroom was well as the bathtub drain. The downstairs bath also needed a new fill value and flapper which he did. He explained everything along the way and what the charges would be. IU would definitely use AAA Auger again-this was my first time using them and the reviews on Angie's list persuaded me to select this plumbing group.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$358

Response from AAA AUGER Plumbing Services
We appreciate you giving us the opportunity to address your plumbing needs as a first time customer. We will continue to strive to provide you with good service on any future calls. But, as we've said before , please know if you don't feel you've received value from us on any call we are on, to call me and make me aware of it. Sincerely, Frank Canonico Business Manager

Mark D.
02/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: installed tankless water heater, removed old water heater from attic. This company was excellent and way cheaper than others that provided estimates for the same work. I will use them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,100

Response from AAA AUGER Plumbing Services
Thanks for a great review. We appreciate your business, and if we can assistyou in the future, please do not hesitate to contact me. Sincerely, Frank Canonico Business Manager

Kent B.
09/2014
4.0
plumbing
  + -1 more
unknown
Description of Work: Replace plumbing pipes (leak). Left an outlet in front a little to tall - does not look nice. Plumbing so far seems to be working okay

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Response from AAA AUGER Plumbing Services
We want you to be completely satisfied with our work. Please contact Frank Canonico at the shop so that he can arrange to get it perfected. Thank you for your business and for taking the time to write the nice review. I apologize we didn't deliver better the first time. David Cross CEO

Elizabeth G.
06/2014
5.0
plumbing, water heater repair
  + 0 more
unknown
Description of Work: Problem with self install on water heater at ten pm. AAA sent out a very competent professional, at that hour on a Saturday night. He went right to work, stopped the leaks, fixed the problem, and was on to his next late night call. I was very impressed with the service. | |He explained all the prices and parts as needed, and gave us options. My first choice from now on for plumbing emergencies.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$300

Response from AAA AUGER Plumbing Services
Ma'am, Thank you for choosing AAA AUGER. We sincerely appreciate your business and for taking time to post such a nice review. Thanks again! David Cross CEO

PAT L.
05/2005
5.0
water heater repair
  + -1 more
I CALLED LATE INTO THE EVENING AND IT WAS INSTALLED WITHOUT BEING CHARGED AN EMERGENCY FEE.
Description of Work: REPLACED WATER HEATER.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$606

Contact information


Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Insured

Licensed*

Trade License Number
M-37445
Trade License Locale
San Antonio
Trade License Authority
TSBPE
Trade License Expiration
09/30/2016

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Drain Cleaning,
Water Heaters,
Sewer Cleaning,
Drywall,
Natural Gas Lines,
Wells and Pumps,
Kitchen and Bath Remodeling,
Drain Pipe Installation,
Heating and Air Conditioning,
Water & Smoke Damage

FAQ

AAA AUGER Plumbing Services is currently rated 4.4 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

AAA AUGER Plumbing Services accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, AAA AUGER Plumbing Services offers free project estimates.
Yes, AAA AUGER Plumbing Services offers eco-friendly accreditations.
Yes, AAA AUGER Plumbing Services offers a 10% senior discount.
Yes, AAA AUGER Plumbing Services offers emergency services.
Yes, AAA AUGER Plumbing Services offers warranties.
AAA AUGER Plumbing Services offers the following services: Plumbing Services, Gas Repair, Water Heater Repair/Replacement, Garbage Disposals, Sewer & Drain Cleaning, Faucet Repair/Replacement, Shower Pans, Slab Leaks, Water Leaks, Gas Leaks, Sewer Leaks, Leak Detection, Bathroom Remodel, Toilet Repair/Installation, Back Flow Prevention / Testing / Installation, Water Softener Installation, ALL PLUMBING SERVICES
Septic or Grease Trap Pumping, Septic System Repair or Installation

Contact information


Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day