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SOS Mechanical Heating & Air Conditioning

Heating and Air Conditioning, Water Heaters, Finished Carpentry and Woodworking,

About us

S O S Mechanical, Heating & AC Co., has been in business since 2001 in Round Rock and serving North Austin, Round Rock, Georgetown, Hutto, Cedar Park, Leander, and Pflugerville. With over 100 years combined experience in the heating and cooling field. We are a Trane Comfort Specialist Dealer. Selling high quality Trane products. We are also members of Better Business Bureau and Round Rock Chamber of Commerce.

Business highlights

24 years of trusted experience
Emergency Services Offered

Services we offer

Installation and repair of residential and commercial heating and air conditioning, heat pump systems & duct work. Zoning controls and duct cleaning. CleanEffects air filtration.

Services we don't offer

Water heaters

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

$200

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Reviews

4.683 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
82%
4
4%
3
4%
2
5%
1
6%


Rating CategoryRating out of 5
quality
4.6
value
4.4
professionalism
4.6
responsiveness
4.8
punctuality
4.8
Showing 51-75 of 83 reviews

Maryann P.
03/2017
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$9,800

Barry N.
07/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Denise H.
06/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Mike C.
06/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Marlow R. P.
06/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Bobbie C.
05/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: I have an annual contract with them to service my Trane AC for spring and for fall. Everything has been top notch and to my complete satisfaction.

Rating CategoryRating out of 5
quality
5.0
punctuality
5.0

Yes, I recommend this pro

Carol C.
09/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Called them in the morning - they came out by 10:00 and the AC was working again by 10:30.
Rating CategoryRating out of 5
Yes, I recommend this pro

Gene M.
05/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Reminded me to check electrical breaker. Fixed problem.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

Tina S.
10/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Install furnace/ac unit/13SEER

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,500

TODD O.
09/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Replaced AC with upgraded system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$12,000

Molly L.
08/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: SOS Mechanical replaced one of our A/C-Heat Pump units. I do plan to use them again for replacement of the second unit. Fantastic service!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Tiffany B.
07/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Professionally serviced my A.C. Units (preventative maintenance). Arrived on time, detailed explanation of process, shared a few key pointers, suggested/identified part for possible replacement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$65

Diana J.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: check AC unit for yearly inspection

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$69

nancy B.
06/2014
1.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: They never called to scheduled the appt. Was I supposed to call them?
Rating CategoryRating out of 5

Response from SOS Mechanical Heating & Air Conditioning
We have no record of this person purchasing a service from us. Thus we had no contact info to contact this person.

Sherri M.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
Good
Description of Work: serviced air conditioners

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Timothy S.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
very satisfied.
Description of Work: evaluation and coil replacement for ac unit. part was covered under warranty.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Melanie M.
05/2014
1.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: This was a Big Deal for a $59.00 A/C tune-up. I tried to call and setup an appointment and they never got back with me.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from SOS Mechanical Heating & Air Conditioning
I would like to apologize for the miss opportunity to serve you, it is our goal to make each customer a satisfied costumer. As you can see by our other satisfied customer we do on time and great service. If a call slips through the cracks and we don't have the opportunity to serve you, don't you think it is unfair to give a score like this.I don't have a record of this costumer ever calling us and do not having a email from Angie list about an appointment.

Kyoko M.
04/2014
3.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Service as indicated

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

Yes, I recommend this pro
$49

Richard C.
02/2014
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Valerie B.
06/2013
5.0
heating & air conditioning/hvac
  + -1 more
I purchased the service to check out my units - by replacing the one relay hopefully won't have issues this summer. Nice Guy - showed me the old part and you could see it was about to go. Very professional.
Description of Work: Replaced a relay.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$142

Dina C.
04/2013
5.0
heating & air conditioning/hvac
  + -1 more
I didn't have to wait long for an appointment and they worked with my work schedule. The service guy was very professional and helpful. Arrived on time and did a good job. I would use them again.
Description of Work: My heat pump was checked, both inside and outside units. Freon checked, programmable thermostat checked. He cleaned out the drain with bleach.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$59

Christopher F.
04/2013
2.0
heating & air conditioning/hvac
  + -1 more
It is normally a $120 service. The company came out on the wrong day, three days early, and essentially made sure my system was plugged in and working, which I already knew. They then asked for $140 for Freon, which is all I really needed.
Description of Work: I bought a Big Deal $59 for an A/C Tune-Up

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
3.0
responsiveness
1.0
punctuality
1.0

$59

Response from SOS Mechanical Heating & Air Conditioning
we made an appointment with this costumer and arrived on the date agreed on. If a customer has a problem with unit it no longer a tune up Unit was not working properly do to being low on Refrigerant. Costumer refused to pay for Repair.

Fred H.
01/2013
5.0
heating & air conditioning/hvac
  + -1 more
They were great and easy to work with. They kept the place clean and cleaned up everything when they were finished. I had two units replaced with top of the line trane units. They had to remove the units out of the attic and redo ductwork. I highly recommend them.
Description of Work: Great Job
Rating CategoryRating out of 5
Yes, I recommend this pro
$18,000

Meri H.
07/2011
5.0
heating & air conditioning/hvac, water heater repair
  + 0 more
They came on Sunday. I had called that Sunday morning and didn't think I would get anybody. Their responsiveness was really good. I used them again that Thursday for the water heater.
Description of Work: I used SOS Mechanical to put in a 10-year warranted water heater. Before that I had an air conditioner break on Saturday night of the 4th of July weekend and they fixed it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Robyn B.
06/2011
5.0
heating & air conditioning/hvac
  + -1 more
They switched us to a zoned system. They are always prompt for service. The service sales guy was amazing. He came out several times and worked with us because we weren't sure if we wanted to replace what we had or if we wanted to zone. They had to wait for our equity line to be approved and they didn't blink an eye about it. As soon as we were ready, they came out within 2 weeks and put everything in. They cleaned up after themselves and they sent somebody back out to fix anything that got damaged because it was a major home improvement. We put in a bigger system so they had to pull the frame off of our door and they sent somebody out to fix everything. We were extremely pleased with them. Their price was fair and competitive. We put in the Cadillac of air conditioning systems so it was an expensive job but their price was one of the best. After the year warranty we purchased a maintenance contract with them.
Description of Work: We used SOS Mechanical to put in an entire air conditioning, heating and ductwork system in our home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$14,000

Contact information

1302 West Industral Blvd. B, Round Rock, TX 78681

www.sosmechanical.net

Service hours

Sunday:
Closed
Monday:
7:30 AM - 5:00 PM
Tuesday:
7:30 AM - 6:00 PM
Wednesday:
7:30 AM - 5:00 PM
Thursday:
7:30 AM - 5:00 PM
Friday:
7:30 AM - 5:00 PM
Saturday:
7:30 AM - 12:00 PM

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Water Heaters,
Finished Carpentry and Woodworking,
Air Duct Cleaning

FAQ

SOS Mechanical Heating & Air Conditioning is currently rated 4.6 overall out of 5.

Sunday: Closed

Monday: 7:30 AM - 5:00 PM

Tuesday: 7:30 AM - 6:00 PM

Wednesday: 7:30 AM - 5:00 PM

Thursday: 7:30 AM - 5:00 PM

Friday: 7:30 AM - 5:00 PM

Saturday: 7:30 AM - 12:00 PM

SOS Mechanical Heating & Air Conditioning accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, SOS Mechanical Heating & Air Conditioning offers free project estimates.
No, SOS Mechanical Heating & Air Conditioning does not offer eco-friendly accreditations.
No, SOS Mechanical Heating & Air Conditioning does not offer a senior discount.
Yes, SOS Mechanical Heating & Air Conditioning offers emergency services.
Yes, SOS Mechanical Heating & Air Conditioning offers warranties.
SOS Mechanical Heating & Air Conditioning offers the following services: Installation and repair of residential and commercial heating and air conditioning, heat pump systems & duct work. Zoning controls and duct cleaning. CleanEffects air filtration.
Water heaters

Contact information

1302 West Industral Blvd. B, Round Rock, TX 78681

www.sosmechanical.net

Service hours

Sunday:
Closed
Monday:
7:30 AM - 5:00 PM
Tuesday:
7:30 AM - 6:00 PM
Wednesday:
7:30 AM - 5:00 PM
Thursday:
7:30 AM - 5:00 PM
Friday:
7:30 AM - 5:00 PM
Saturday:
7:30 AM - 12:00 PM