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AMS Appliance Inc

Appliance Repair, Dryer Vent Cleaning, Appliance Repair - Small,

About us

Additional email - info@amsappliance.com.

Business highlights

26 years of trusted experience

Services we offer

Large appliance repair (large appliances in kitchen and laundry) as well as dryer vent cleaning.

Amenities

Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.9145 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
94%
4
3%
3
2%
2
1%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.7
professionalism
4.9
responsiveness
4.9
punctuality
5.0
Showing 126-145 of 145 reviews

CAROL H.
06/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: Replaced a pump in the LG washing machine.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Elizabeth C.
05/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: My Kenmore washing machine stopped in the middle of a load of laundry and wouldn't spin. Todd responded to my call quickly and diagnosed the problem (a broken lid switch) and gave me a price quote for repair over the phone. He arrived within an hour, had the needed part with him, and replaced the broken part quickly. I am very happy with his service, especially the speed with which he was able to respond on a Friday afternoon.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Joe R.
05/2015
4.0
appliance repair
  + -1 more
unknown
Description of Work: Replaced the temp sensor in our gas stove. I have been gone since the repair was done and don't know if my wife has used the stove since, but we are assuming it will work now. Will let you know if not.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$230

Benny M.
05/2015
5.0
appliance repair, dryer vent cleaning
  + 0 more
unknown
Description of Work: cleaned long dryer vent, approx. 20-25 feet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Kathy M.
04/2015
5.0
appliance repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Hope M.
03/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: AMS repaired a leak in my counter-depth LG refrigerator and assisted me with ensuring it was moved correctly during recent remodeling/update of my home. The crew was punctual and polite and got the work done in two trips because a part needed to be ordered. I would definitely call on these guys again, very pleasant and they know their trade.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Megan R.
02/2015
1.0
appliance repair
  + -1 more
unknown
Description of Work: I never heard back from them.

Rating CategoryRating out of 5
responsiveness
1.0


Response from AMS Appliance Inc
I'm sorry I missed this request. Angies list sends text to me and that's how I respond to customers. I don't think I derseve a f rating for technical issues. Wish members would just call me directly so this wouldn't happen.

Ken C.
01/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: We had a washing machine go up in smoke (no exaggeration). I called and left a message with Todd asking him to call me back. He did within a few minutes, and I told him what happened. At that point, he basically told me that he could come out, tell me the washer wasn't worth fixing, and then charge me for a service call. Or, I could just put that money towards a new machine. I appreciated his honesty, as he easily could have said he couldn't say anything until he saw the machine. He will be my first call the next time I need an appliance repairman.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

Joan G.
01/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: Todd is GREAT! I had an oven that was not heating up and my washing machine drum was dislodged. I had two service calls - parts had to be ordered for the washing machine. Worth every penny; sure beats having to buy new!!!! Wouldn't use anyone else!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Kelly J.
10/2014
5.0
appliance repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ron D.
08/2014
5.0
appliance repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Vincent T.
07/2014
5.0
appliance repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Tom B.
07/2014
5.0
appliance repair
  + -1 more
unknown
Description of Work: Fantastic. Honest and professional.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Carol A.
06/2014
5.0
appliance repair
  + -1 more
unknown
Description of Work: Prompt service. Washing machine repair was quick and I was back in business the same day.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

Monica M.
03/2014
4.0
appliance repair
  + -1 more
.
Description of Work: Referred me to builder to resolve issue admit was an install not appliance issue

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Charles B.
01/2014
5.0
appliance repair
  + -1 more
.
Description of Work: Fixed clothes washer and helped track some leaks.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Jill B.
11/2013
5.0
appliance repair
  + -1 more
Replaced ice maker on refrigerator
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

jim H.
09/2013
5.0
appliance repair
  + -1 more
That's all the details.
Description of Work: He fixed the door on my 25 year old dishwasher. He diagnosed my freezer and will call tomorrow with prices on installing the parts. I've had excellent luck with Todd H. on various large appliances. He knows how to do his job better than anyone I've ever hired. He is 100% professional and as fair as it gets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$54

Garland C.
11/2012
5.0
appliance repair
  + -1 more
unknown
Description of Work: I had moved into a new home (new to me, not brand new) and the owner had said that the ice maker in the refrigerator did not work. Todd saw that the ice maker water supply was not turned on. Once he turned it on, everything worked. Simple problem that should not have required an appliance expert, but Todd was great, professional, and I will certainly use him again should I need him.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$65

Cecile R.
09/2012
5.0
appliance repair
  + -1 more
Wonderful experience !!!
Description of Work: My daughter and I both were having problems with our dishwashers. I called requesting service at the 2 separate locations, one in Hutto and the other in North Austin. Todd promptly returned my call to discuss my situation. He was willing and able to troubleshoot the problems on both dishwashers over the phone, saving me 2 separate location service call fees. Since I didn't need any parts, we were able to resolve the problems quickly at no cost. I am highly impressed with this company and I highly recommend them. Cecile Rose

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

402 W Palm Valley Blvd A-322, Round Rock, TX 78664

www.amsappliance.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed

Licensing

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Appliance Repair,
Dryer Vent Cleaning,
Appliance Repair - Small,
Auto Service

FAQ

AMS Appliance Inc is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: Closed

AMS Appliance Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, AMS Appliance Inc does not offer free project estimates.
No, AMS Appliance Inc does not offer eco-friendly accreditations.
No, AMS Appliance Inc does not offer a senior discount.
No, AMS Appliance Inc does not offer emergency services.
Yes, AMS Appliance Inc offers warranties.
AMS Appliance Inc offers the following services: Large appliance repair (large appliances in kitchen and laundry) as well as dryer vent cleaning.

Contact information

402 W Palm Valley Blvd A-322, Round Rock, TX 78664

www.amsappliance.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed