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Supermaids Inc & Carpet Care

4.4(
26
)

House Cleaning, Carpet Cleaning

About us

Supermaids, Inc & Carpet Care in Richardson, Texas provides residential maid service, house cleaning, and carpet cleaning to Richardson, Plano, Frisco, Allen, Carrollton, Garland, Addison, The Colony and N. Dallas. Founded in 1981, Supermaids incorporated in 1983 and is still owned and operated by founder Guy Houston. Our rates are based on time. The rate is $30 per hour, per maid, plus a $15 travel charge, and sales tax. Our rates include our supplies, which means we come basically equipped, but we are happy to use any products you provide if you prefer. We strive for perfection, but of course we are not, hence our guarantee. If you are dissatisfied with our service we will re-clean to your satisfaction or refund your money.

Business highlights

44 years of trusted experience

Services we offer

Residential maid service, house cleaning, move-in & move-out cleaning, carpet cleaning

Services we don't offer

Cooking & Laundry

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.426 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
62%
4
23%
3
12%
2
0%
1
4%
Rating CategoryRating out of 5
quality
4.2
value
4.5
professionalism
4.4
responsiveness
4.7
punctuality
4.7
Write a review
Showing 26-26 of 26 reviews
Sherry L.
06/2012
4.0
house cleaning
  + -1 more
Description of Work: A deep cleaning service was requested.Basically unimpressed.
Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0
$231.41
Response from Supermaids Inc & Carpet Care
Unless this lady used a different name we have no record of doing this job on 3-20 or any other day. There is no one by that name in our files, no one by that name on our schedule for that day (or the days preceding and following), and $231.41 is not a price that we would ever charge (our rates are rounded to the nearest dollar). If we had done this job and the member had let us know she was dissatisfied we would have done anything in our power to make her happy, but she did not. This is the second less than perfect rating we have received from a job we have no record of. We think this lady is mistaken about who cleaned her home.
    • 1
    • 2(current)

Contact information

909 Custer Rd, Richardson, TX 75080

http://supermaidsinc.com/

Service hours

Monday:
8:30 AM - 5:00 PM
Tuesday:
8:30 AM - 5:00 PM
Wednesday:
8:30 AM - 5:00 PM
Thursday:
8:30 AM - 5:00 PM
Friday:
8:30 AM - 5:00 PM
Saturday:
8:30 AM - 5:00 PM

Licensing

Bonded
No License Required for Trade
Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.

Service Categories

House Cleaning,
Carpet Cleaning

FAQ

Supermaids Inc & Carpet Care is currently rated 4.4 overall out of 5.

Monday: 8:30 AM - 5:00 PM

Tuesday: 8:30 AM - 5:00 PM

Wednesday: 8:30 AM - 5:00 PM

Thursday: 8:30 AM - 5:00 PM

Friday: 8:30 AM - 5:00 PM

Saturday: 8:30 AM - 5:00 PM

Supermaids Inc & Carpet Care accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Supermaids Inc & Carpet Care offers free project estimates.
Yes, Supermaids Inc & Carpet Care offers eco-friendly accreditations.
Yes, Supermaids Inc & Carpet Care offers a 10% senior discount.
No, Supermaids Inc & Carpet Care does not offer emergency services.
Yes, Supermaids Inc & Carpet Care offers warranties.
Supermaids Inc & Carpet Care offers the following services: Residential maid service, house cleaning, move-in & move-out cleaning, carpet cleaning
Cooking & Laundry

Contact information

909 Custer Rd, Richardson, TX 75080

http://supermaidsinc.com/

Service hours

Monday:
8:30 AM - 5:00 PM
Tuesday:
8:30 AM - 5:00 PM
Wednesday:
8:30 AM - 5:00 PM
Thursday:
8:30 AM - 5:00 PM
Friday:
8:30 AM - 5:00 PM
Saturday:
8:30 AM - 5:00 PM