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Alpha Omega Plumbing Repair

Plumbing, Drain Cleaning, Water Heaters,

About us

For the last 31 years Alpha Omega Plumbing Repair has serviced the Kingwood, Atascocita, Humble, Summerwood, The Woodlands, and other surrounding areas, within Texas. Our experienced and Certified Plumbing Technicians offer the knowledge, skills, and ability to detect, diagnose, and solve any plumbing problem. In addition, to all of our services that we offer, Alpha Omega Plumbing Repair also carries the latest tools and equipment in plumbing repair technology. Should there ever be a problem inside a home's plumbing pipes, we offer a camera service that is able to diagnose and repair problems faster than the competition, while always offering a lower charge. We take pride in being able to fix the problem not only right the first time, but every time. Our professional and experienced team offers the finest craftsmanship and customer service available. All of our employees are reliable, honest, and have undergone intensive training to ensure that you receive nothing but the finest work. For more information concerning our premium plumbing services, contact Alpha-Omega Plumbing Repair today. No hidden costs.

Business highlights

40 years of trusted experience

Services we offer

Residential plumbing repair & remodeling, drain cleaning, sewer line repair & replace, water line repair & replace, faucets, toilets (repair / replace), garbage disposal, leak detection, camera, andsewer cleaning.

Amenities

Warranties
Yes
Senior Discount

10%



Accepted payment methods

Check

Reviews

4.6124 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
77%
4
7%
3
3%
2
2%
1
10%


Rating CategoryRating out of 5
quality
4.7
value
4.5
professionalism
4.7
responsiveness
4.7
punctuality
4.8
Showing 101-124 of 124 reviews

frank S.
07/2015
4.0
plumbing, water heater repair
  + 0 more
unknown
Description of Work: re-lit my water heater. showed me the reset button.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Tami C.
07/2015
4.0
drain cleaning, plumbing
  + 0 more
The pricing could be better.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$105

Response from Alpha Omega Plumbing Repair
We are one of the most respected plumbing repair company's in the Humble Kingwood area. There are handymen in this area which carry no ins. and operate illegally. They can operate much cheaper and charge less. I have no argument other than the fact that I'm sure realty company's have their overhead and charge for their services accordingly. I feel I charge a fair price for what I do. There will always be those who charge more and those who charge less. My desire is to see every customer happy and if one would check all my reviews including Kingwood underground I'm sure most of them will be very positive. Thank you. Doug owner A/O PLUMBING

Jeffrey B.
06/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: Ran a gas line for a gas stove top and did the plumping the the new kitchen sink with garbage disposal. They did a great job! Have used them for some other misc plumping projects too.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Jackson H.
05/2015
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lisa O.
05/2015
5.0
plumbing, water heater repair
  + 0 more
unknown
Description of Work: Fixed faucet plus also installed water heater on another visit.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

SUZIE B.
02/2015
1.0
plumbing
  + -1 more
unknown
Description of Work: Owner/manager was rude. When improperly fixing a leaky faucet and I called, I was told that I was a chronic complainer. Was irate and combative.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
1.0
responsiveness
3.0
punctuality
5.0


Elizabeth Z.
12/2014
2.0
drain cleaning, plumbing
  + 0 more
unknown
Description of Work: I called on a Saturday monring at 8:00 about a clogged kitchen drain. They said someone would be out in "about an hour". After almost two hours I called back, and was talked to as if I was the problem and I should understand that it was Saturday and I need to be patient. The tech started by opening the pipes below and letting them drain into OUR bucket. Then, scraped funk out with a tool which went all over the sink cabinet. He then said he had to "run to the shop right down the road to get a tool. I had to call him an hour later to see why he had not come back, and he got annoyed with me, stating "I should have told him we had somewhere to go, and that it was not his fault the shop was locked and he had to call someone to let him in. (I'm wondering why a plumber shows up without the proper tools to begin with) He returned, repeated the same "snaking" process over and over (for another hour) Then claimed he really needed a camera to see why it is not working, but he could not get that until Monday and he hated to keep charging me the "Saturday Rates" (first time I heard of that) if he cant fix it. When I refused, he miraculously was able to fix it and it drained fine. He told me he called a supervisor and "was only gonna charge me $250", which I thought was a rip off but I wasn't about to argue with a young man that was clearly not happy to be there in the first place.

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
1.0
responsiveness
3.0
punctuality
2.0

$250

Response from Alpha Omega Plumbing Repair
This is my 2nd response,not sure why 1st response wasn't posted. Often on week ends we get swamped and end up suggesting client call someone else. Whatever the case it isn't like our company. Also if a person is already having problems it isn't unusual to exaggerate I am sorry for this persons inconvenience and would have attempted to rectifie the situation had I had the opportunity.

Derek N.
10/2014
5.0
drain cleaning, plumbing
  + 0 more
unknown
Description of Work: Cleaned drain line beyond sink traps. Backing up due to A/C condensate flowing into clogged drain.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Christina L.
09/2014
4.0
plumbing
  + -1 more
unknown
Description of Work: Looked for gas line in wall. Didnt find it but it was there. Found a leak in hvac system but couldnt get guy to send pic he took. Nice enough man but not sure if he was a licensed plumber since his number was not on business card. Couldnt get written estimate to get gss line from one wall to stove. My husband found it on the left side of stove. Work not required.

Rating CategoryRating out of 5
quality
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Alpha Omega Plumbing Repair
Doug Street Master Plumber Lic.#15344 Was asked by homeowner for estimate on installing gas line in kitchen. i went in attic of 2nd floor and located a gas drop going to 1st floor kitchen area. While in attic I observed a duct coming off a/c unit that wasn't fully attached. I told homeowner and showed her a picture. Later homeowner called office and asked to have me send the picture. I sent picture twice but it failed to go thru. I told homeowner I could return with line locater and locate exact location of gas line and give estimate. There was never a charge to homeowner and I do not know why there was no follow up return call from homeowner other than request for picture of a/c vent. At Alpha Omega Plumbing our goal is to go beyond our customers expectations. Thank you for the reviews you send us,it helps me to see where improvement is needed.

Kimberlea D.
06/2014
5.0
plumbing, water heater repair
  + 0 more
unknown
Description of Work: Replaced 2 gas water heaters. Changed out laundry spigots. Replaced shower faucet & head.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,600

Kathy M.
05/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: Put in a new garbage disposal |

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$255

Michael H.
05/2014
5.0
plumbing, sewer cleaning
  + 0 more
unknown
Description of Work: Came out afterhours ,the same day we had an emergency backup of the sewer line. They scanned the line and found roots had grown into the main line from the house. Routed the line and cleared massive root buildup. We have always had great service from alpha and omega. We found them very honest and fair in the work as well as pricing. Once, in the past, we thought we had a recurring problem, called them to come back to check and they were back within that same day and no charge. Like I said before, honest as the day is long. Good reliable service everytime.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Karen C.
04/2014
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,800

HENRY J.
04/2014
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Stacy W.
02/2014
5.0
plumbing
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Lee J.
11/2013
5.0
drain cleaning
  + -1 more
Very well
Description of Work: Cleaned out a drain line.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Sandra H.
06/2013
5.0
irrigation systems, plumbing
  + 0 more
well
Description of Work: Inspected leak outside and determined sprinkler system valve was compromised. Fixed in less than 15 minutes; water immediately receded and stopped.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Henry P.
04/2013
5.0
plumbing
  + -1 more
Very well.
Description of Work: Replaced valves for bathroom faucet, than installed vanity.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Richard M.
01/2013
1.0
plumbing, sewer cleaning
  + 0 more
Please see above.
Description of Work: I was having issues with toilets backing up, drains not draining, etc. As a new member of Angie's list, this is the first place I looked for assistance. I called Alpha Omega Plumbing at 11:59pm last night. They advertised 24 hour and emergency service available. I explained the situation to the lady I spoke to. I left my home telephone number, my cell number, my wife's cell number. The lady said someone would be in touch with me soon. Here it is 1:42 pm on Saturday and I have still not even received a telephone call them. I will not be calling them again.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Kelly T.
11/2012
1.0
plumbing
  + -1 more
N/A
Description of Work: On 26 Nov, I scheduled an appointment for an estimate for a jacuzzi tub repair/replacement in my bathroom for 11/29/2012 between the hours of 9a and 12p. I got a call at approx 12:40 from their office that the plumber would not be able to make it out today. (I took off of work for this today.) I was asked of he could come tomorrow, but told her that I was not available. So she asked if I could rescehdule for another date. Understanding that unforeseen circumstances occur, I figured I'd give them another chance, so I said "How about Monday?" She then told me that they were booked up all next week and it would be a while before he could come out. On top of that, she never gave me a reason why he no-showed me. I told her no thank you. If they're that busy, they dont need my business.

Rating CategoryRating out of 5
professionalism
1.0
punctuality
1.0


Response from Alpha Omega Plumbing Repair
I am truely sorry that I was unable to do the free estimate for the customer . We were ssh. for a free estimate and had several emergency calls that came in. It is our policy that if possible emergency calls come first. Also I was unaware that the customer had taken off work. I can understand the frustration of no one showing up. On my part I was very disappointed to get the bad report. I do hope that others who read my reports will observe that most of our reports are extremely high.

terry V.
07/2012
5.0
plumbing
  + -1 more
the end
Description of Work: I had called because I had noticed water leaking along the brick line of the house after turning the dishwasher on inside the home. Matt (the plumber who showed up on time) assessed the problem. After pulling out the dishwasher, he found that there was a water leak from the motor of the dishwasher. He also found that the electrical line that had been hooked up to the garbage disposal was not done correctly (could have been electricuted). While he was there, I asked that he correctly hook up the p-trap that had been under the sink (when the home had been purchased) because I could tell it had not been properly installed. He replaced 2 shut off valves for kitchen faucet; added shut off valve for dishwasher (as I haven't purchased new one yet); pulled broken dishwasher out; plugged off dishwasher drain @ garbage disposal; ran 1/2" copper through brick to add an outside faucet in front of house (for watering yard); replumbed kitchen drain and replaced p-trap; he insulated outside faucet; and tested and checked for leaks. Matt was very professional and informative. He told me that your outside water hose should never be left hooked up to faucet. He told me about a new gadget called a "quick connect valve" that enables you to disconnect your water hose from the spicket without having to "screw" off the water hose. While he was working, I went to hardware store and purchased same. I LOVE it. Disconnecting the water hose from the spicket, keeps water in the line from backing up into your home's water line; plus your water hose will last longer. You already know to drain water from your water hose after using it. Be sure when buying a water hose, to make sure the valves are "brass" fittings - they will definitely last longer. I loved the whole experience. An excellent job done and I learned something too.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$370

Response from Alpha Omega Plumbing Repair
Thanks for such a good report!!!! I am always telling our plumbers that the best advertisement is doing good work. Good work attracts more customers than any form of advertising I know of. Thank you again. Doug Alpha Omega Plumbing

Susie S.
02/2012
5.0
plumbing
  + -1 more
I did so up above.
Description of Work: I had very old copper tubing coming into the house then conecting to the shut off values hot and cold at my kitchen sink. He removed the old copper and replaced it with proper material, and then new shut off handles. He doubled and tripled checked everything for leakes, and found that one of the brand new pieces that he had installed was defective. So he went to his truck and brought back anought new one. He stayed here an extra 10 mins. to make sure nothing was leaking. I was very impressed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$135

George K.
10/2009
5.0
plumbing
  + -1 more
Excellent!
Description of Work: I have used this company several times for various problems in this old house. Each time the response was very fast. The person responding was prepared for the task and did not have to leave to get parts, etc. The bill was reasonable. The work was rapidly finished and the work area was immaculate on departure. I would recommend them to anyone.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

MIKE B.
02/2006
4.0
plumbing
  + -1 more
unknown
Description of Work: They worked on a leak on the kitchen faucet.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$200

Contact information

21244 W Martin Dr, Porter, TX 77365

www.alpha-omega-plumbing.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 4:30 PM
Tuesday:
8:00 AM - 4:30 PM
Wednesday:
8:00 AM - 4:30 PM
Thursday:
8:00 AM - 4:30 PM
Friday:
8:00 AM - 4:30 PM
Saturday:
Closed

Licensing

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Drain Cleaning,
Water Heaters,
Sewer Cleaning,
Excavating,
Lawn Irrigation,
Water Filtration and Softening,
Drain Pipe Installation

FAQ

Alpha Omega Plumbing Repair is currently rated 4.6 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 4:30 PM

Tuesday: 8:00 AM - 4:30 PM

Wednesday: 8:00 AM - 4:30 PM

Thursday: 8:00 AM - 4:30 PM

Friday: 8:00 AM - 4:30 PM

Saturday: Closed

Alpha Omega Plumbing Repair accepts the following forms of payment: Check
No, Alpha Omega Plumbing Repair does not offer free project estimates.
No, Alpha Omega Plumbing Repair does not offer eco-friendly accreditations.
Yes, Alpha Omega Plumbing Repair offers a 10% senior discount.
No, Alpha Omega Plumbing Repair does not offer emergency services.
Yes, Alpha Omega Plumbing Repair offers warranties.
Alpha Omega Plumbing Repair offers the following services: Residential plumbing repair & remodeling, drain cleaning, sewer line repair & replace, water line repair & replace, faucets, toilets (repair / replace), garbage disposal, leak detection, camera, andsewer cleaning.

Contact information

21244 W Martin Dr, Porter, TX 77365

www.alpha-omega-plumbing.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 4:30 PM
Tuesday:
8:00 AM - 4:30 PM
Wednesday:
8:00 AM - 4:30 PM
Thursday:
8:00 AM - 4:30 PM
Friday:
8:00 AM - 4:30 PM
Saturday:
Closed