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Winston Floors + Countertops

Flooring Sales and Installation, Carpet Sales and Installation, Hardwood Flooring Sales and Installation,

About us

*Cambria Quartz Premier Dealer* Winston Floors + Countertops has been in the floor covering business for over 30 years, serving Plano, Texas and the surrounding area since 1982. Winston Floors provides a broad selection of products including authentic hand scraped hardwood floors, engineered wood floors, porcelain and natural stone, carpets of all textures and patterns, custom in house rug binding and a full line of granite, quartz and quartzite countertops with a wide selection of backsplash options in all of the latest styles. Winston Floors' team of highly talented installers are experienced and professional, taking pride in each and every job. Service and attention to detail has served them well with the majority of their customers coming from referrals. In 2017, Winston Floors was once again awarded the Angie’s List Super Service Award. Customers can call the office to set an appointment to visit the showroom or take advantage of their in home service. The consultation is free along with assisting clients in making the right decisions to fit their needs. Winston Floors is also a Premier Dealer for Cambria. Finance by Cambria allows you to finance up to $75,000 for your entire remodeling project. Just start with Cambria countertops and the rest is up to you!

Business highlights

35 years of trusted experience

Services we offer

Cambria quartz, quartzite and granite countertops, backsplash, kitchen remodels, bathroom remodels, engineered wood floors, sand and finish wood floors, tile, vinyl plank, carpet and custom bound rugs.

Amenities

Free Estimates
Yes
Senior Discount

5%



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.898 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
87%
4
6%
3
2%
2
2%
1
3%


Rating CategoryRating out of 5
quality
4.9
value
4.6
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 51-98 of 98 reviews

John L.
05/2012
5.0
carpet installation
  + -1 more
Bob Winston was very helpful in the overall selection of carpet. His Team was very professional in doing the installation. They do quality work, and can be trusted.We are considering doing more with Winston. They do much more than floors, and they have excellent people who specialize in each area.
Description of Work: Four rooms , two hallways, and three closets were carpeted.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Bob J.
05/2012
5.0
flooring contractor
  + -1 more
Bob came to our house with samples and talked us through the options. The process was very easy. They showed up when scheduled and communicated well. The installers were professional and are long-term employees. I know we could have found a cheaper floor somewhere else but we were very happy with the quality and workmanship.
Description of Work: We had carpet pulled up and replaced with hardwood floors in the master bedroom and the upstairs landing. We also had the carpet replaced on the stairs and an upstairs bedroom.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

Kimberly T.
05/2012
5.0
carpet installation, flooring contractor, hardwood floor
  + 1 more
Working with Bob was great, he helped educate me on flooring options and made recommendations to match my house, furniture & lifestyle. Two separate crews for the wood vs carpet flooring installs, but all were professional, on time, courteous, and cleaned up after themselves. Been living with the new floors nearly 2 months, still pleased. Thanks Winston Floors!
Description of Work: Replaced carpet in 2 bedrooms and installed new engineered hardwood floors in study/living room/dining/hallway.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,500

Janice I.
03/2012
4.0
carpet installation, flooring contractor
  + 0 more
They did what they said they were going to do. I think he could have been a bit more helpful. One of the reasons I chose them was because they had good reviews. I would use them again, but would be more concerned with the pricing.
Description of Work: I used Winston Floors this past February. They installed carpet, and vinyl flooring in the entire house.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Yolanda J.
03/2012
5.0
carpet installation
  + -1 more
Bob Winston personally gave us the estimate. He was professional and helpful to us in choosing the right carpet. The installers were on time and were careful moving all the furniture in three bedrooms. They did their best to put everything back as it had been placed in the rooms. They also did a good job moving the many boxes of Christmas decorations in the large closet. The staircase looks great. How often can you say that people show up and do everything they promised on time? Winston Floors can do it.
Description of Work: Winston Floors replaced the entire upstairs level in our house (three bedrooms, large closet and hallway/landing) plus the carpet on the staircase.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,495

Cody P.
02/2012
5.0
flooring contractor
  + -1 more
Winston Floors had done a good job on some previous tile installation for us, so we called them back to install a tile shower and tile floor in our bathroom. Bob came to our house to inspect the job and emailed us an estimate a few days later. We then visited his office to pick out the tile. Bob spent a good deal of time helping us pick out the tile we wanted. The installation took about 7 days. The crew did a great job. They were very good about answering my questions and explaining what they were doing. We love our new shower and floors.
Description of Work: Removed fiberglass shower and carpet from bathroom. Replaced with tile shower and floors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,100

Andy B.
02/2012
5.0
carpet installation, hardwood floor
  + 0 more
Bob did a great job in helping us choose what flooring would look the best in our home, where to put it, and how it should be installed to achieve the best final appearance and liveability. We ended up with something completely different than we thought we would have, and it's not what we originally had in mind, but it was the perfect choice! The quality is very high, and the workmanship during the installation was professional, and done with as little disruption as possible, even though the job is by no means non-disruptive. Working with the installation crew, through the final outcome was a positive experience.
Description of Work: The ceramic tile in our downstairs living area and kitchen was replaced with hardwood flooring. We also had new carpeting installed on our stairway.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$12,000

Bridget K.
12/2011
5.0
flooring contractor
  + -1 more
His personal touch stood out the most to me. He spent time with me and was thorough. I was happy with the work. He knew what I wanted. The man was very kind and very caring about my happiness with the floors. I sent him to my son's place to do the complete carpeting work. The price was very fair.
Description of Work: I hired Winston Floors for flooring work about a month ago.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Monica M.
09/2011
5.0
carpet installation
  + -1 more
I have used Winston Floors in the past for carpet repair and was very pleased with their work. I spoke with Kim about the repair I needed and was able to schedule something early the following week. Angel arrived as scheduled and repaired the carpet where it had frayed/come loose at the transition to our bathroom tile floor. He and another worker were there approximately 30 minutes. It looks great and I was pleased with the repair. I didn't get an invoice that day, but later received one in the mail. $100 seemed a little high for the work performed, but I would still use them again. Angel does great repairs and Kim has always been helpful and friendly on the phone.
Description of Work: Repair of carpet transition to tile floor.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Cody P.
07/2011
5.0
carpet installation, ceramic tile, flooring contractor
  + 1 more
Winston Floors was recommeded to me by several friends. Bob came to our house and showed us several samples and helped us pick out the tile and carpet that would look best in our house. He sent me an estimate a couple days later. Compared to my other estimate, Bob had the both the better price and the better product. It took two and half days to get the old tile removed and the new installed. I am very pleased with the work and expect to use them again when I replace the rest of my floors.
Description of Work: Removed 75sq feet of old tile. Installed 200sq of new tile and 200sq of carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,700

Kristin M.
06/2011
5.0
flooring contractor
  + -1 more
Very professional! We had guests coming in and Kim and Bob worked with our tight schedule. Winston is a family owned operation and performed the work well. Samples were brought to our home, the rooms measured, the carpet inventory checked and a quote produced within a single visit. I would highly recommend Winston Floors.
Description of Work: Replaced carpet in 4 rooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,000

Phyllis M.
06/2011
5.0
hardwood floor
  + -1 more
We were very pleased with both the product (an engineered wood) and the service. Bob Winston was professional and easy to work with and his crew was careful and took pride in their work. We are happy to recommend their services.
Description of Work: Installation of new wood flooring in living room, kitchen, dining room, family room, and hallways. Work also included tear out of existing flooring (tile, carpet, wood) and repair and floating of slab.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$18,000

Joseph C.
06/2011
5.0
flooring contractor, hardwood floor
  + 0 more
The highest praise for the entire Project experience. Bob was puntualo and professional on the walk through and estimate. He and his subcontractor arrived at my house at 8AM sharp 2 days later. The repair work was highly skilled and the results were perfect. The tech was also very helpfull on pointers and assisting on some of my other house hold projects I was working on. He even let my dogs in and out as needed. I was very satisfied!
Description of Work: Labor only to use our existing supply of wood laminate boards to repair boards damaged by termites.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$325

Kathleen W.
05/2011
5.0
flooring contractor
  + -1 more
Excellent repair job! Set up a meeting for a quote to repair my floor. Bob met me at the scheduled time. Gave me a fair quote. Later that day we scheduled the repair. Repair crew arrived on the scheduled time. Crew took the time to explain how they would make the repair. They did an excellent job. I could not be happier with the service.
Description of Work: Repaired solid hardwood floor that was glued to concrete.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Crystal G.
05/2011
5.0
flooring contractor
  + -1 more
They came when they said they would and did a great job with the installation. They did exactly what they said they would do and we got just what we ordered. Bob and Kim are really great people and seem to work hard to please. They were prompt to answer phone calls and questions.
Description of Work: We had new carpeting installed basically throughout all the house where there was previous carpeting. Downstairs we chose a patterned carpet and for the stairs. Upstairs we chose a plush carpet. In retrospect, I don't think I would have chosen the patterned carpet as it requires a shorter pad (we were told). It seems less plush although it was more expensive. The carpet we chose for upstairs seems very plush.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

ALICE A W.
03/2011
5.0
carpet installation, flooring contractor
  + 0 more
Their work went very well. The owner is hands on and oversees pretty much all of the project that his subcontractors are doing. They are very personable and reasonable with their prices. Their price is fair. I will be using them in the future.
Description of Work: Winston Floors re-carpeted three areas of my home. I have them in 1994, 2007 and now.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Debby K.
03/2011
5.0
ceramic tile, countertops, flooring contractor
  + 1 more
They were great but I got better off. They were very personable and they were honest. They prices were quiet reasonable and they took long time to get back to me. I will use them in future.
Description of Work: I used Winston Floors last month for an estimate for tile flooring.

Rating CategoryRating out of 5
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Juli O.
02/2011
3.0
hardwood floor
  + -1 more
Had them out to quote on Hardwood flooring. We had several companies from Angies list give us a price with installation and Winston was $3000.00 higher then our best quote. I did not type that wrong...$3000.00 higher, for the exact same floor. It's too bad, Bob was a nice guy and we would have liked to do business with him but he was not in the ball park with his prices.
Description of Work: Had them out to quote on Hardwood flooring. We had several companies from Angies list give us a price with installation and Winston was $3000.00 higher then our best quote. I did not type that wrong...$3000.00 higher, for the exact same floor. It's too bad, Bob was a nice guy and we would have liked to do business with him but he was not in the ball park with his prices.

Rating CategoryRating out of 5
value
1.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$3,500

Elizabeth K.
02/2011
5.0
ceramic tile, flooring contractor
  + 0 more
The estimate was for about $11,000. It was too high. It was $4000 above the other two estimates that I got. The person who came out was very professional and very prepared. He really gave me a lot of time and energy.
Description of Work: I contacted Winston Floors to get an estimate for flooring and tile work. They were going to rip out the flooring that I currently have in my house and install tiles on a diagonal.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$11,000

Bill A.
09/2010
5.0
carpet installation, flooring contractor, hardwood floor
  + 1 more
I was very pleased with the service. The owners were frank and honest, and I would use them in the future.
Description of Work: They provided estimates for wood flooring & carpeting, & the replacement existing wood floors.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,700

Ben W.
09/2010
4.0
flooring contractor, hardwood floor
  + 0 more
It turned out well. The estimate was with in reason, but some one quoted a lower price.
Description of Work: He gave an estimate for refinishing hard wood floors.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Eric K.
08/2010
5.0
carpet installation, flooring contractor
  + 0 more
A very nice job of carpet installation. Professional and prompt.
Description of Work: New Carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

courtney O.
08/2010
5.0
flooring contractor, hardwood floor
  + 0 more
Things went really well. The new floors match the old floors perfectly and the final price was as quoted.
Description of Work: We had all new hardwood floors installed upstairs to match our floors downstairs.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$12,000

Jian S.
06/2010
2.0
carpet installation
  + -1 more
The quality of the carpet is not as good as they claimed. The installation was OK, but I feel that I was cheated with the quality of the carpet.
Description of Work: They installed carpeting on the entire 2nd floor.

Rating CategoryRating out of 5
quality
4.0
value
1.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0

$6,500

Susan F.
05/2010
5.0
carpet installation, flooring contractor
  + 0 more
I was not even at home; my daughter let them in and then she left. They fixed bedrooms and office the first day and returned the next day to complete the living room and hallway. Carpet looks perfect, and they vacuumed and cleaned up every trace that might have remained. Bob and Kim are knowledgeable and professional and answered all my questions; I felt very comfortable the whole time.
Description of Work: Called for a quote to replace carpet in condo I am selling. Bob met me with samples at my home and I did not even feel the need to call anyone else. Chose the carpet, paid a deposit and set a date a couple of weeks away to install. He assured me they would move my electronics and furniture including the behemoth wall unit; we needed to disconnect the TV, stereo, and computers. Also had to place all loose items in the kitchen or bathrooms. It was an ordeal getting ready but we are moving anyway so it helped us start packing.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,300

Contact information

3415 Custer Rd Ste 183, Plano, TX 75023

http://www.winstonfloors.com

Licensing

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Flooring Sales and Installation,
Carpet Sales and Installation,
Hardwood Flooring Sales and Installation,
Ceramic Tile,
Countertops and Backsplashes,
Marble and Granite,
Kitchen and Bath Remodeling,
Carpet Cleaning

FAQ

Winston Floors + Countertops is currently rated 4.8 overall out of 5.
Winston Floors + Countertops accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Winston Floors + Countertops offers free project estimates.
No, Winston Floors + Countertops does not offer eco-friendly accreditations.
Yes, Winston Floors + Countertops offers a 5% senior discount.
No, Winston Floors + Countertops does not offer emergency services.
No, Winston Floors + Countertops does not offer warranties.
Winston Floors + Countertops offers the following services: Cambria quartz, quartzite and granite countertops, backsplash, kitchen remodels, bathroom remodels, engineered wood floors, sand and finish wood floors, tile, vinyl plank, carpet and custom bound rugs.

Contact information

3415 Custer Rd Ste 183, Plano, TX 75023

http://www.winstonfloors.com