Texas Star Roofing Inc

They did a superb job installing our new roof.

Crew arrived timely with most materials (had a delivery later in the day of additional vent and skylights. Most work completed day one with everything weather right by end of day. Skylights and touchups done following two days. Cleanup was pretty thorough with only a few nails and debris found. A tricky lift of the arbor resting on the main roof was done with no snags. Crew was courteous and professional.

Work was completed to our satisfaction.

They did a great job on the roof and I referred them to friends and family. I would hire them again. The reason I gave them a D on responsiveness is their referral program. I referred them to several people and a few used them. It took 4.5 years to get referral money.

This was my second time using Texas Star Roofing and in both cases they did a great job. It was easy to schedule to get a quote and to get the work done. I was not home when the work was completed but they did everything promised, as promised.

They completed the work in a timely manner, and cleaned up any debris from the work. We recommend Texas Star for anyone needing roofing services.

It went well, I don't have any complaints. They came out and did the job. It took a couple of months for them to come out. There was a huge hail storm in the roof. We were delayed in contacting them, we kind of did it to ourselves. They handled all of the insurance and a lot of little things that we didn't know about. They worked with our insurance. Make sure you have them call. They sent out a bunch of sub-contractors without calling and they started doing some measurements on an issue that wasn't related to the storm. That wasn't their fault, it was the sub-contractors. Everything was covered.

I am not impressed by them. He was supposed to come back and do some other work and never came back. I ended up having someone else come out. I think the price was fair. I had to call them and try to get them come back out.

I have used Texas Star in the past and they always do good work. This project was no exception. Jose, who handles most of their miscellaneous repairs, showed up on time and completed the work very efficiently. I will continue to use them for all my roof repair work.

Good experience. Ours was out of pocket - no insurance assistance. Jay Williamson took the time to explain products & processes as this was our 1st roof replacement. Costs paid exactly as quoted.

It's amazes me how businesses like this ever achieve an A. I first contacted them around 9/9/2015 to get them out to look at my roof and siding. Not long thereafter I met with Jose to go over what work I would like to get done. We went over things at my home and he let me know he would be providing me a quote in the next couple of days. After several weeks went by with no word, I contacted Texas Star Roofing again to find out where the quote was. I was told something happened that caused it to not get sent. I again called on 11/5/2015 and was told that Jose would be contacting me again to go over things. Here it is 11/15/2015 and still no word. One can be only left to think they don't want to do the job. I only wish they would have told me so, rather than waste my time.

They were very professional and everything went well. I simply chose to do something different.

I was selling my home and needed the flashing repaired quickly. They came out the same day , made the repairs and were very courteous.

Was very professional and work was done in a timely manner. He also worked with insurance company trying to increase settlement payout. This work was performed on my father-in-laws house in Oak Cliff. We will use hime again when it comes time to replace are own roof.

Texas Star provided a comprehensive checklist of items to perform prior to the work. Work was done to specification. Crew spent 1 1/2 days replacing original roof. I'm pleased with results.

Thorough and professional. Great customer service in a time where that is lacking.

It seems to have gone well. We had a thunderstorm earlier today and we did not see water leak in that room -- so I am inferring that the repair work went fine. I was also told that the repair work is warrantied for a year. My only quibble is it took the company about four days to have a repair person come by and give us an estimate -- which I think is a bit excessive. I was almost getting ready to give up on them and got an estimate from another company while waiting to hear from Texas Star Roofing. The other company was quick in providing us an estimate and told us they can do the work right away. However, we decided to go with Texas Star Roofing because (a) their estimate was lower, (b) they honored an Angie's list coupon, and (c) we had used them once before and we were quite happy with them at that time.

They confirmed that they did all the above tasks, and said that the repair work is warrantied for a year. They were punctual with providing an estimate and in scheduling the repair person. Overall, we are satisfied with the work, and will use them again in the future.

The company said they would but at a minimum charge of $250, which was a complete surprise to us. Otherwise the company was very helpful in providing us detailed information about the roof so that we could forward the info to the builder.

They were very good. They were very prompt and professional. They were really a life saver, they gave us an itemized estimate Wednesday and came out Friday morning to do the work since it was supposed to rain on Monday. Jose was very good and knew what he was talking about.

Contractor showed up early and waited for me to return home. While waiting he inspected the roof and determined what needed to be done. Very very happy!!

Texas Star Roofing is a very professional family-owned company. We received a fair, detailed, and most importantly, an accurate estimate. Work was begun on time. We were kept informed of progress and the work was finished on time. Cleanup of the very messy work area was accomplished well and in a timely manner. Roofing quality depends heavily on the skill of the installers, and after several heavy rains and wind, we have had no problems with the roof. The materials were installed professionally and we are very satisfied. This report is written six months after the work date, to give a good test of the new roof. Well Done!

We had hail damage to our roof and a leak. Great experience with Texas Star Roofing. Prompt, accurate appraisals and they worked with insurance company on coverage. Worked with me on alternative roofing types and colors as well. Real professionals. Work completed on time and on budget. Cleanup very good - even swept the yard with a magnet to pickup any stray nails. After re-roof, they contracted interior repair and re-paint work. All completed in a timely, professional manner.

The service was fast and friendly. I couldn't be happier.

I was very disappointed with the entire process. I called and the lady at the office and she said that someone would call me. The next day a guy called but we had a hard time communicating. He had a thick accent that was hard to understand and he didn?t seem to understand what I was asking for to start with ? an attic ventilator and more soffit/eave vents. He then told me he would stop by and look at the house later. My wife was home when he came by and talked to him. She said that when he got there ignored her when she was trying to talk to him and mumbled some things that she couldn?t understand. She said he didn?t go into the attic and just walked around the outside. He told her that we needed to have all the soffit/eave vent covers changed because they were ?dirty.? I?m not sure how he could tell since they are two stories high. And, I actually replaced one last year since it was all bent up ? and there was no blockage. When he left he said something about someone would send a quote. A day later we got a very vague quote, two very short sentences, ...install power vent... and soffit vents. It also had a note that I would have to get an electrician out separately. The quote was for about $1,400. They didn?t discuss any options like solar vs. powered, different brands or anything. I called back and asked for more details about the brand and size of the fan. Since he didn?t go in the attic I?m not sure how he knew to size it. They sent the brand and model info of the fan but no specs and said there must have been some miscommunications between their guy and my wife. Yes there was, she said that he mumbled at her and ignored her when she was trying to talk to him? Their new recommendation was two fans, ?depending on the size of the attic.? Uh, he was just there and could have measured! Also, the ?replacement? of the existing vent covers and the soffit vents for about $2100.