Winner of 9 Super Service Awards since 2008!! We are family owned and are locally operated since 1997. Our roofing consultants are certified and highly experienced, and our lead crews have been with us since 1997. There is no licensing requirement in the state of Texas for roofing contractors, however, we are proud members and certified by the Roofing Contractors Association of Texas! The RCAT is proud to bring standards set forth by an industry leading certification program, and Texas Star Roofing is certified for both residential and commercial.
High quality workmanship, very professional, a pleasure to work with their team.
Description of Work: Replaced roof and gutters.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Texas Star Roofing Inc
Thank you so much! Always nice to hear from a satisfied customer. :)
Marilynn L.
10/2021
5.0
gutter repair, roofing
+ 0 more
Work was excellent. Installers and management were courteous and professional
Description of Work: roof, gutters and leaf guard replaced
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Troy L.
09/2021
5.0
gutter repair, handyman service, roofing, house painters
+ 2 more
Our new May 2021 roof is the 3rd complete roof Jay and Texas Star has replaced due to North Texas hailstorms. Being a multiple repeat customer should say volumes to the trustworthy, reliable and timely work Texas Star has done for our Family. Also, his subcontractors for Painting, Gutters, General Repairs are also Top Notch and came under the watchful eye of Jay and Texas Star. Hail storms are inevitable so when another one happens, Jay and Texas Star will be my first call (even before my Insurance Agent!).
Description of Work: Complete Roof Replacement; Gutters Replacement; Exterior Painting; General Repairs
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$25,400
Jennifer W.
11/2020
5.0
roofing
+ -1 more
They were just great, very professional, from start to finish they were punctual, they did exactly what they said they would do, they did everything on time, they were just fantastic, They even sent letters to our neighbors, out of our knowledge, to ensure that everything was clean, that they would come and do a metal detector in case of nails scattered on their driveway which was very good, It was really really good experience working with Texas Star Roofing Inc., we would highly recommend them.
Description of Work: Full Roof replacement
Rating Category
Rating out of 5
Yes, I recommend this pro
$25,000
Response from Texas Star Roofing Inc
Thanks [Member Name Removed], so happy to hear you were pleased!
Caran E.
10/2020
5.0
roofing
+ -1 more
The representative Aron from Texas Star Roofing was very timely with responses and communication by email - worked with me and my needs. Excellant!
Description of Work: Roofing
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Texas Star Roofing Inc
Thanks [Member Name Removed], always good to hear we lived up to our standards!
Sandy A.
10/2020
5.0
awnings, gutter repair, roofing
+ 1 more
My home was damaged from wind & hail. I thought it would be an insurance nightmare, but Texas Star Roofing was very helpful and knowledgable through the entire process. Everything was done the same week with no mess and no stress. I would recommend Texas Star Roofing to everyone dealing with storm damage.
Description of Work: Roofing, gutters, fen re-staining, screen replacement
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$30,000
Response from Texas Star Roofing Inc
Thanks [Member Name Removed], these things can be stressful to say the least. Our aim is to make things run as smooth as possible! Glad we could help!
Michael B.
10/2020
5.0
roofing
+ -1 more
Wonderful. Service was fast and communication was clear.
Description of Work: Roof replacement at one house, rod repair at another
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Texas Star Roofing Inc
Thanks [Member Name Removed], glad we could help!
Elizabeth S.
10/2020
5.0
awnings
+ -1 more
Wonderful - very nice people would use them again.
Description of Work: Roofing
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7,500
Response from Texas Star Roofing Inc
Thanks [Member Name Removed]! Glad we could help.
Beth S.
03/2019
2.0
roofing
+ -1 more
When the estimator arrived, he explained that he was not from Texas Star Roofing. He said that he was coming because the real estimator was running late. I was confused and asked if the work would be done by Texas Star Roofing, and he said yes. He was a young man. I showed him what I wanted done and I specifically asked for two separate estimates, one for adding two passive vents, and one for removing/covering a powered vent. The young man got up on the roof and looked in the attics. During this time, another older man drove up and stood in front of the house but didn't come close and didn't speak to me. He spoke with the younger man a few times. I assumed that this was the estimator from Texas Star Roofing. A few days later, the young man began calling my personal phone number saying that the estimate for the roof was over a thousand dollars, but if I wanted, he could come and personally do the work for $500. I said I wanted Texas Star Roofing to do the work. He called only twice. In the meantime, I hadn't gotten an estimate from TSR, so I called them. I told the manager about how the younger man had shown up, done the estimate, and then tried to undercut TSR. She was alarmed. She sent me a picture of the man who filed the estimate - it was the older man. The estimate was also alarmingly high - and was not broken down like i had asked. I asked if the estimate could please be broken down and I was told that I would have to make a second appointment for a new estimate. Since I had taken time off work for the first estimate, I was unhappy and declined.
Description of Work: I needed two bathroom vents added and asked for a separate estimate to remove a 3rd vent
Rating Category
Rating out of 5
professionalism
2.0
responsiveness
3.0
punctuality
5.0
Response from Texas Star Roofing Inc
[Member Name Removed], I just wanted to thank you for bringing this incident to our attention, and to let you know that the older gentleman you described was fired when we discovered what he was doing. Unfortunately, he had been with us for many years and always did quality work. I can only wonder how many times this happened and the customer wasn't as ethical as you were and went with the lower offer. We have a quality replacement in place and have moved forward. It's surprising how much our repair business has increased since his departure! I'm sorry for your experience with Texas Star, but I'm glad this came to light.
Karen F.
10/2018
5.0
roofing
+ -1 more
Very professional company. Owner and workers were on time and very courteous. Answered all my questions and did a fantastic job and cleaned up everything. I would highly recommend Texas Star Roofing.
Description of Work: We needed a new roof due to hail damage from the previous hail storms.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Texas Star Roofing Inc
Thanks [Member Name Removed] for the high marks! We appreciate your business.
Tamra B.
10/2018
5.0
gutter repair, roofing
+ 0 more
Prompt friendly service. Very informative and organized. Would definately use them again!
Description of Work: Reroof my house
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Amanda M.
10/2018
5.0
roofing
+ -1 more
My house was affected in the Wylie 2016 Hail storm. This was the first time I filed a claim and I had a few questions. Every time I spoke to Jay Williamson, he was pleasant and answered my answers in great detail. Jay kept me posted throughout the process. Everything was done in a timely manner. The clean up was great! I will definitely call them again and recommend them to my family and friends!
Description of Work: Roof Replacement
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Texas Star Roofing Inc
Thanks for the nice review. Glad we could make your stressful experience less stressful!
Barbara S.
10/2018
5.0
gutter repair, roofing
+ 0 more
Very informative. Prompt. Cleaned up after themselves. Excellent service and followup.
Description of Work: New Roof and gutters
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Texas Star Roofing Inc
Thank you Mrs. [Member Name Removed]!
Ronald B.
10/2018
5.0
gutter repair, roofing
+ 0 more
Roof replaced quickly. Other services (gutters, windows) completed quickly and professionally
Description of Work: Roof replacement after hail storm damage
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Tim K.
10/2018
5.0
roofing
+ -1 more
Great company! Thinks of the consumers needs.
Description of Work: Replaced my roof
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Texas Star Roofing Inc
Thanks for thinking of us [Member Name Removed]!
Nancy L.
10/2018
5.0
gutter repair, roofing
+ 0 more
Went great. Efficient, professional and cleaned up after themselves.
Description of Work: Roofing and sky light chg
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$10,000
Response from Texas Star Roofing Inc
Thanks for the kind words!
ANGELA K.
10/2018
5.0
roofing
+ -1 more
Absolutely awesome. Great work and very professional.
Description of Work: I had my roof replaced
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Texas Star Roofing Inc
Thank you [Member Name Removed] for the nice review!
sandy J.
10/2018
5.0
roofing
+ -1 more
Extremely Professional. Answered All my questions and Work was done in a Timely Manner. Would Definitely recommend this Roofing Company.
Description of Work: We needed a Completely New Roof
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Texas Star Roofing Inc
Thanks [Member Name Removed], our aim is to please!
Donald S.
01/2018
5.0
roofing
+ -1 more
A. The discussions, explanations and recommendations were excellent. B. The actual work performed was very professional. i was surprised at how well they cleaned up the old shingles and left our yard & gardens in great shape. The job they did for us was several years ago so I am not up to date.
Description of Work: We needed to replace the entire roof on our home. At the same time we (1) made some minor alterations to the structure of the roof and (2) added attic ventilators.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Texas Star Roofing Inc
Thank you for the good review! This makes our job worthwhile and rewarding.
meredith G.
01/2018
5.0
roofing
+ -1 more
We were supposed leased with this company’s work and recommend to others.
Description of Work: Re-roof house after hailstorm
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Texas Star Roofing Inc
Thanks for the high marks! Enjoyed working with you guys, it was my pleasure.
Hai W.
10/2017
1.0
roofing
+ -1 more
A month has passed since initial contact. No response or follow-up after promising to check my property and providing a quote. Disappointed.
Description of Work: Roof replacemennt
Rating Category
Rating out of 5
responsiveness
1.0
Response from Texas Star Roofing Inc
I apologize about the miscommunication. Please reach out to us at 972-509-7570 and we can help you out with your roofing needs.
Shawn K.
07/2017
1.0
roofing
+ -1 more
Called them to ask for an initial inspection and quote on June 29 2017 Said they might call back after holiday (July 4th). I said no problem. Didnt hear from them again. Called them again on July 10 to see what happened. Kevin informed me that they don't know what happened, but that Jay would call me back. July 11th and still no call. Will hire someone else instead.
Description of Work: Full roof replacement per insurance
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
Response from Texas Star Roofing Inc
[Member Name Removed], I apologize for the poor performance. There simply is no excuse for this, so I won't waste any more of your time with one. I hope you found someone to take care of your roofing needs.
Dale S.
07/2017
5.0
gutter repair, roofing
+ 0 more
Very well. Texas Star Roofing worked with insurance adjuster throughout the replacement process. Costs were in line with estimate, work was completed on schedule. Follow-up inspection was done after roofing and gutter replacement, including attic inspection. Have had no issues with quality of work.
Description of Work: Roof and gutter replacement due to 2016 hail storm
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Texas Star Roofing Inc
Thanks, [Member Name Removed]. It was our pleasure to work with you on your project.
Ron S.
06/2017
5.0
roofing
+ -1 more
Excellent. Arrived 2 days early, finished in 1 and 1/2 days and outstanding cleanup. Price was competitive.
Description of Work: Roof replacement from hail damage
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Texas Star Roofing Inc
Thanks for the good report card. This is what we aim for. We appreciate your business.
Steven P.
05/2017
1.0
roofing
+ -1 more
I first called them on a Friday right before the holiday and they called Tuesday saying they were on their way. They never showed and then they called back saying they were having trouble finding my house. We explained where we are at but they still did not show. We never heard anything back from them.
Description of Work: I called them to look at my roof because we had storm damage.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
5.0
punctuality
1.0
Response from Texas Star Roofing Inc
[Member Name Removed], I'm sorry for our poor performance on your roofing needs. We had it down mistakenly as Plano, not Mesquite. Our Bad! I'm sure the holiday weekend contributed to the failure to get back to you. Again, no excuse.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Roofing,
Gutters,
Chimney Repair,
Skylights,
Handyman Services,
Unfinished Carpentry,
Awnings,
Exterior Painting,
Insulation,
Gutter Cleaning,
Garage Doors,
Water & Smoke Damage
FAQ
Texas Star Roofing Inc is currently rated 4.8 overall out of 5.
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM
Texas Star Roofing Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Texas Star Roofing Inc offers free project estimates.
Yes, Texas Star Roofing Inc offers eco-friendly accreditations.
Yes, Texas Star Roofing Inc offers a 10% senior discount.
Yes, Texas Star Roofing Inc offers emergency services.
Yes, Texas Star Roofing Inc offers warranties.
Texas Star Roofing Inc offers the following services: Attic Venting, Gutter Installation, Gutter Repair, Skylight Installation, Commercial Roofing, Roofing Installation, Roofing Repair Services, Metal Roofing, Roofing Inspections, Roofing Services, Shingle Roofing, Residential Roofing, Re-Roofing, Composition Shingles, Asphalt Roofing, Storm Restoration