Family owned and operated. Member of the Better Business Bureau. Free Service call if repair is approved. Award winning. Additional DBA - John's Appliance.
Because both fixes were very minor I was only charged for the serivce call.
Description of Work: Dishwasher was not dispensing soap - serviceman tested, fixed on spot, and made recommendations. Had not requested additional services, but refrigerator was making loud noise and so serviceman checked it out and since the fix was minor, he fixed it on the spot also.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$43
leo F.
08/2010
5.0
appliance repair
+ -1 more
He was great to work with. He was very easy to work with and charged a very reasonable price.
Description of Work: I used him for a repair on my refrigerator.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Rebecca M.
08/2010
5.0
appliance repair
+ -1 more
Quick response, came out the next day. Fully explained the problem, fixed it quickly, and gave us a tip to keep the water dispenser from freezing up in the future. I would absolutely use him again!
Description of Work: Replaced main control panel on a 5yr old Hotpoint Refrigerator because the ice and water dispenser no longer worked.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Marty S.
08/2010
5.0
appliance repair
+ -1 more
Very good experience - will definitely use this company again when the need arises
Description of Work: Aaron checked my refrigerator and told me how much it would cost to repair it. SInce it was a 22 y/old refrigerator with a broken compressor, I opted to replace it. I asked Aaron for his recommendations on reliable brands and he gave me very useful information.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$43
BEVERLY P.
08/2010
5.0
appliance repair
+ -1 more
Great service. They answered the phone promptly. We set an appointment, it was determined the dishwasher needed a new pump. They ordered it on Friday and came back and installed it on Monday. The dishwasher is just like new. We will definitely use them again when they need arises.
Description of Work: Dishwasher was not getting dishes clean.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Caroline A.
08/2010
4.0
appliance repair
+ -1 more
They were nice. The repairman was very nice. He checked the dryer. He told me that I needed a new motor and something appeared to be stuck in the vent hose. Then he called the supervisor and they agreed that I probably would be better to purchase a new dryer. I paid the service call and he left. I started looking for new dryers. I contacted another service provider and they diagnosed the problem. As a result, this company was kind enough to refund the service charge after I contacted them to let know the machine had been fixed by another company.
Description of Work: Evaluated an old dryer
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Barbara S.
08/2010
5.0
appliance repair
+ -1 more
My husband was home I was not he seemed satisifed.
Description of Work: My washer would not drain.Marcus replaced a lid swith, gave a senior's discount and my husband said they checked the frig and the dryer while he was here (which I asked for when I called for the appt.)
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$136.34
Robert S.
07/2010
5.0
appliance repair
+ -1 more
I was impressed by the knowledge and the courtesy of the service person, Aaron. Although the door on the dishwasher still leaks, I understand that it is not due to the services provided. It seems that the door is not working properly for other reasons. To repair it would cost more than the dishwasher is worth. I have decided to put up with it for now.
Description of Work: Came to repair leaky dishwasher. Checked it out and replaced door seal.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$60
Cindy G.
07/2010
5.0
appliance repair
+ -1 more
We were happy to get the machine fixed. He made sure the appointment times were convenient and stayed in touch.
Description of Work: Aaron came to my daughter's house and repaired her washing machine. He came once and identified quickly the part that was needed. Unfortunately, he did not have the part with him (the machine was just over a year old) so he had to get the part and return several days later to install it. He was professional and helpful and fixed the appliance correctly the first time. We will definitely use them again when we need appliance repair!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$164.54
Dale R.
07/2010
5.0
appliance repair
+ -1 more
Our dishwasher stopped in mid-cycle and was beeping continuously. I called to make a service appointment and talked with John. He suggested something I could try which would "fix" the problem, at least so that the cycle would finish (also avoiding a charge this time). He recommended that I call back if that did not work or if it continued to stop in mid-cycle. John answered the phone personally and sounded very knowledgeable and professional. He also displayed honesty and integrity by giving me something I could do first instead of just coming out and charging me for the trip, replacing a part, etc.
Description of Work: John consulted with me on the phone to resolve an issue with our dishwasher.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
Yes, I recommend this pro
Dona J.
06/2010
5.0
appliance repair
+ -1 more
Aaron arrived on time, stayed about 2 hours tearing down the dishwasher and cleaning.
Description of Work: Worked on dishwasher which wasn't cleaning properly.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Judith P.
06/2010
5.0
appliance repair
+ -1 more
Serviceman was friendly , worked swiftlyy and was on time for both appointments. The first was to find what parts were needed and the second was to repair. The cost was exactly what I was prepared to pay and he gave me tips on replacement appliances. I would certainly recommend John's to others and would call them again if I needed repairs done.
Description of Work: Replaced broken hinges on oven door
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Mark H.
06/2010
5.0
appliance repair
+ -1 more
the workmen quickly diagnosed the problems and fixed them
Description of Work: dryer needed new thermostat and refrigerator needed new control board
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Dana O.
06/2010
5.0
appliance repair
+ -1 more
The latch on my front loading washing machine broke (2nd time) and John replaced the latch. He was out the next day, on time & had the repair completed in record time. I felt comfortable having him in my home & will use him again.
Description of Work: H2 front loading washer - latch was broken
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$175
DAVID B.
05/2010
5.0
appliance repair
+ -1 more
I called in the morning asking for an appointment to repair my refrigerator and was able to get a 2-4pm window that day. Aaron came at 3:45pm after calling around 3pm to let me know an approximate time that he'd arrive. We was very friendly and professional. He explained that the compressor died on our refrigerator and took the time to explain why he thought it was not cost effective to replace the part. He then provided his thoughts on what brands and models of refrigerators he would recommend and which one to avoid. Since no repairs were made we only paid the $39.95 (plus tax) trip charge which is very reasonable compared to other companies I called.
Description of Work: Examined refrigerator that had stopped working and determined the compressor died. He recommended we buy a new refrigerator.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$43
Laura J.
05/2010
5.0
appliance repair
+ -1 more
The experience overall was wonderful. I will call John's Appliance Repair for future needs.
Description of Work: Aaron came out to inspect our broken Whirlpool Gold Accubake gas oven. He was very considerate and showed my husband what he was doing and what was not working. He quoted us a very reasonable price for the install of the part that was broken and gave suggestions to us because my handy husband wants to install the part himself.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$43.25
Jack T.
05/2010
5.0
appliance repair
+ -1 more
Aaron showed up on time. He determined that the drum bearing was worn out and replaced it. He removed enough of the cabinate so we could throughly clean out all of the accumulated lent. He recommended replacing the belt, but did not have one on the truck to fit. He made several other recommendations to extedn the useful life of the washer and dryer. Aaron was very professional, knowledgable, worked efficiently. He and his company are now our go to people for any of our major appliance problems at the solon or our home.
Description of Work: A frind who owns a hair salon had the dryer of her washer/dryer combination start making noises. We also found that the lint filter was damaged and was not trapping the lent, which had filled up the inside of the dryer cabinet. We were afrade to continue to use the dryer for fear of a fire. I called Sears service and the earliest they could come out was a week. I called John's Appliance and they sent Aaron out the same day.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$173
Beth T.
05/2010
5.0
appliance repair
+ -1 more
It couldn't have been better. I called John's after lunch and got service on the same day. He was professional, competent, and personable. He told me exactly what he would do and what it would cost. He had the part and did the repair on the spot with no hassle and no mess. I hope I don't have another broken appliance, but if I did I would definitely call John's.
Description of Work: Repaired ice maker on refrigerator by installing new motor.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Don P.
04/2010
5.0
appliance repair
+ -1 more
He was pleasant to deal with and seemed to me to be very fair and honest. Very good experience, and I will definitely use him in the future for my appliance repair requirements.
Description of Work: Maytag Refrigerator was no longer staying cold enough and was getting warmer day by day. Called John, who came to my home the same afternoon. He immediately diagnosed the problem. Since he did not have the part with him, he did what was necessary to help the refrigerator regain some of its ability to cool on a temporary basis. He came back at the time we set for the following day and installed the necessary part (electronic board). Since then the refrigerator has been working just like it was new.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$239
TIM L.
04/2010
5.0
appliance repair
+ -1 more
Aaron arrived on time and was respectful to my 'suggestion' but also professional enough to let me know that I was probably wrong. He showed me the burned spot on the icemaker that had shorted and suggested that I not replace the sensor board.
Description of Work: Aaron replaced our ice maker after I was 'sure' it was the inferred sensor...he was right as I have ice!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$240
Nancy D.
04/2010
5.0
appliance repair
+ -1 more
He was on time, very personable, professional. He knew right away the problem and fixed it at exactly the price we discussed by e-mail, with out him even being here! We highly recommend his company and will do business with him in the future.
Description of Work: He replaced the heating element in my Whirlpool Duet Dryer.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Kay M.
04/2010
5.0
appliance repair
+ -1 more
John came the very afternoon I called, diagnosed the problem and ordered the parts (refrigerator is 14 yrs old). He was very professional in his manner and friendly. He explained very clearly the problem. They had the part in 2 days and Aaron came to do the installation. He was also professional and friendly. He got the job done quickly with no mess. I'm assuming that the pricing was fair, but have nothing to base this on since I have never had this done before and did not get other estimates.
Description of Work: Replaced the refrigerator cold control unit.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
DENISE P.
03/2010
5.0
appliance repair
+ -1 more
Very happy with the professionalism of this company. See above for details.
Description of Work: I called John's Appliance Repair regarding a problem with my fridge. He answered his phone and helped me over the phone diagnose the problem and gave me advice on how to fix it myself. In the meantime, in case the fix didn't work, he ordered the part he thought he would need and scheduled an appt for the next business day with a two hour window of time. He was very professional and helpful - not easy to find a company like this in this day and age and I will certainly call them again if I continue to have a problem. My fridge fixed on its own once I adjusted the temperature as he directed so I didn't need him to come out after all. He saved me a service call and money by giving me advice over the phone. I truly appreciate this.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
BJ F.
03/2010
5.0
appliance repair
+ -1 more
John arrived on time and was incredibly professional. He diagnosed the problem quickly, and was able to fix it within a few minutes. I felt that the service charge was very reasonable, and I will use John again if I have any problems with my appliances.
Description of Work: One of the lights in my range hood had stopped working.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
Bryan S.
03/2010
5.0
appliance repair
+ -1 more
I called John's Appliance Repair on 2/26 to find out when they could look at my Dishwasher. To my surprise they told me they would come out the next day, A SATURDAY, for no added charge. The technician, Aaron, arrived EARLY! I explained that the problem was the dishwasher was not draining. He went to work troubleshooting the issue for 2 hours. He found some debris in the line that looked to be the problem, but when he tried to run a quick wash it would still not drain. (During his work on the Dishwasher my young son asked him some questions about what he was doing, like all little kids do. He took the time to answer all his questions and explain what was going on.) It was decided that a part would be needed and Aaron would return to complete the repair once the part was in. I was very impressed by the technician being early to the appointment, his professionalism, and knowledge and skill troubleshooting the issue and would HIGHLY RECOMMENDED John's Appliance Repair! Sincerely, Bryan Scolaro
Description of Work: The technician, Aaron, came out to troubleshoot my Dishwasher not draining.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Appliance Repair,
Appliance Repair - Small,
Electrical
FAQ
John's Appliance Repair is currently rated 4.9 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: Closed
John's Appliance Repair accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, John's Appliance Repair does not offer free project estimates.
No, John's Appliance Repair does not offer eco-friendly accreditations.
No, John's Appliance Repair does not offer a senior discount.
No, John's Appliance Repair does not offer emergency services.
Yes, John's Appliance Repair offers warranties.
John's Appliance Repair offers the following services: Appliance Repair - Ovens, Cooktops, Ranges, Microwaves, Dishwashers, Garbage Disposals, Refrigerators, Freezers, Ice Makers, & Washing Machines & Dryers - Front Loading Machines.
Used Appliance Sales & Disposal. New Appliance Installation. LG or Samsung Appliance Repairs.