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Bruce Douglas Brick Care

Masonry, Mailbox Repair, Patios,

About us

2 employees. No subs. No travel charges.

Business highlights

52 years of trusted experience

Services we offer

Masonry - Brick & Stone Construction & Repairs

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

Check

Reviews

5.072 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
97%
4
0%
3
0%
2
0%
1
3%


Rating CategoryRating out of 5
quality
5.0
value
4.9
professionalism
5.0
responsiveness
4.9
punctuality
4.9
Showing 26-50 of 72 reviews

Michael H.
11/2014
5.0
masonry
  + -1 more
Bruce and a partner did the entire home in 2 days. I had large sections of wall up to the roof line on a two-story residence where the mortar was pockmarked with holes from the original poor sand-mortar mix, and that was showing up on all four sides of the house. A rainstorm from the North was especially aggravating as the rain blew past the brick and began dripping down the windows inside. This job included remounting sections of corner bricks that were starting to break away or sag, and he even re-did the bricks around an outside faucet that I had previously removed to replace the faucet. His reconstruction looked natural, not like my mortar-from-a- tube job! I would recommend him to anyone and would definitely use him again.
Description of Work: Re-pointing of brick on entire 2 story home from original (30 year old?) poor sand/mortar mix.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$1,200

Cheryl H.
11/2014
5.0
masonry
  + -1 more
I called them, they came out to look at it and gave me an estimate. They came right on time the day of repair, I paid them.. Excellent work and very timely. So impressed and will use them again.
Description of Work: I backed into a friends' light brick structure at the end of her driveway.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Jayne F.
11/2014
5.0
masonry
  + -1 more
Came when he said he would. Worked quickly and appeared very interested in the details. The wall looks great and I appreciate his professionalism, as well as the price and work. He actually came on a Sunday morning to fix the wall because of anticipated rain in the days to come. Would definitely recommend.
Description of Work: Repaired stone wall.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$485

Barbara L.
10/2014
5.0
masonry
  + -1 more
He did a good job, I felt his price was on the higher end for what he did.
Description of Work: He pulled out 5 cracked bricks and replaced them.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$336

CHARLES H.
09/2014
5.0
masonry
  + -1 more
A much more solid foundation was provided. The same vintage of matching brick was available that perfectly matched our 51 year old house. The finished job is a perfect match and looks like the original (before they began falling apart). This was the most satisfying construction contract I have ever entered into.
Description of Work: Remove and replace the two brick wing walls on either side of the front of our brick house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,610

Elizabeth S.
09/2014
5.0
masonry, hardscaping
  + 0 more
Excellent! Bruce and Steve exceeded in all areas: prompt response, price, arrived and completed as promised. Looks beautiful- thanks, guys!
Description of Work: Needed exterior bricks replaced in 4 locations where bricks had to be chiseled out for plumbing repairs (outdoor spigots replaced). Two of the holes where on front of house!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

albert L.
09/2014
5.0
masonry
  + -1 more
t was a small job by just having to replace a brick damage during foundation repair. I was able to get a quick quote and repair done in a timely manner. I did not have a replacement brick and repair done is barely noticeable. Good communication and friendly service. Will use again.
Description of Work: Replaced single damaged brick on window sill.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Sussie D.
08/2014
5.0
masonry
  + -1 more
Bruce was actually the 1st contractor to call me immediately to survey the work. If we had made a decision sooner, it would have been done on time. However, I am very pleased with the work and the price. Most other contractors charged more (double even!) what he charged. And the work was completed very quickly in just a few hours. I will definitely use this company again.
Description of Work: I had two brick columns that needed brick repair from where the fence was broken down.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$400

Peggy M.
07/2014
5.0
masonry
  + -1 more
Bruce was fantastic. My job was approximately a 2-ft by 2-ft hold in the side of my house that had been left a year earlier by my plumber, who had had to dig under the concrete slab to repair a broken water pipe. I had filled the hole in the interim with expanding foam to prevent critters and pests from entering the house. I had contacted Bruce 3 weeks ago to submit a bid. When I was ready to have the work done, Bruce was able to fit me into his schedule on the same day for repairs. He patiently scraped out all of the old foam. He matched the bricks and mortar perfectly to my extisting bricks. Looks like there had never been a hole in the first place. He picked up every last bit of foam, broken bricks pieces, and mortar from around the worksite. I have several other pieces of work that I plan on having Bruce do for me. He was a pleasure to business with.
Description of Work: Replaced exterior bricks on the side of my house where they had been removed to dig a hole under my house to repair a leak in the plumbing in my concrete slab.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Mark L.
06/2014
5.0
masonry
  + -1 more
Bruce built a brick-enclosed mailbox for us 3 yrs ago. We've been very pleased with it. The workmanship is top-notch, and he was totally professional. I will be needing mortar repair on my house, and I will definitely be calling Bruce.
Description of Work: Bruce built a brick-enclosed mailbox for us.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Deborah C.
05/2014
5.0
masonry
  + -1 more
The job was a small job, but very pleased! If you did not know that the brick had been replaced from a previous faucet problem, you would not know they had been replaced.
Description of Work: Replaced Brick around the outside faucet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$225

Robert E.
03/2014
5.0
masonry
  + -1 more
They were here on time, and finished the project in a professional manner. They offered the cheapest alternative to reinforcing the wobbly wall. Other est1mates included removing all the bricks and redoing the entire wall which didn't make sense to me. Apparently cheaply made and weak brick ties were used when the house was built. We ere very satisfied with the work and the outcome satisfied our needs. They even re-mortared other cracks in other areas of the home because they had additional mortar. They cleaned up all messes. I would highly recommend. I saved $3,000.00 by using Bruce Douglass Brick Care.
Description of Work: removed bricks and installed brick ties in a wobbly brick facia wall exterior

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,175

Johnetta H.
01/2014
5.0
mailbox repair
  + -1 more
After my neighbors made numerous failed attempts to get an estimate from other vendors for the purpose of repairing our stone mailbox, I took over and found Bruce on Angie's List. I was extremely pleased with his response time and workmanship. My call was returned on the same day. Bruce came out the next morning and provided an estimate. Once the check was in hand from the insurance company he and his partner got right to work. In my view he went above and beyond what was required. Actually, I think he should have charged a little more. Bruce was very professional and friendly. I most definitely will use his service again if the need arises..
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$575

Nick P.
11/2013
5.0
masonry
  + -1 more
Job was well done, very professional and Bruce and partner were very courteous.
Description of Work: Re mortared bricks on home, repaired retaining walls on landscape beds, repaired mortar crack on outdoor kitchen.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$1,100

Mark C.
11/2013
5.0
masonry
  + -1 more
Bruce was very skilled at making it match the other grout.
Description of Work: Brick and mortar repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$400

Todd W.
10/2013
5.0
masonry
  + -1 more
I called for an estimate and Steve came out the next day to assess the job. The next day I was provided a written estimate describing the work I'd requested and what they recommended. Additionally, I got a couple other bids and theirs was neither the high nor the low but seemed the most consistent with what was truly needed and the scope of the work. I asked about the timeline upon accepting their bid and was told they were about two weeks out on scheduling. This didn't surprise me as I would have been worried if they were just waiting around for my call. About a week and a half later the work was started on a Wednesday morning and completed on Thursday afternoon. The quality appears to be excellent. As an added benefit, they also pointed out a couple of issues they noticed with some flashing on my roofing that should also be addressed, which I appreciated. I'd highly recommend them and would certainly use them again as the entire project was completed in a very predictable, timely, and competent manner.
Description of Work: Repaired all cast stone bordering the windows within the brick masonry on the front of my home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,400

Tasha W.
08/2013
5.0
mailbox repair, masonry
  + 0 more
He does a phenomenal job. He has very good attention to detail and good customer services. His prices were very reasonable.
Description of Work: We used Bruce Douglas Brick Care to remove and redo the mortar for our entire 3,000-square feet 2-story house. He also fixed the mailbox.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Rebecca R.
08/2013
5.0
masonry, pavers, gravel, patios
  + 1 more
I called Bruce for and estimate and he shared his expertise about stone, moisture, and sealers. He is very knowledgeable and professional. I felt very comfortable with his recommendation and estimate. Bruce put a commercial grade sealer on my flagstone and did a great job. He was very pleasant to work with and I am very pleased with the sealer that he applied . I enjoyed doing business with him and would recommend him to anyone.
Description of Work: Put a sealer on my 12 year old flagstone patio.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Vernon R.
07/2013
5.0
masonry, mailbox repair
  + 0 more
Bruce arrived at my home to give an estimate the same day I called them. Although their quote was not the "cheapest", after meeting with them and observing Bruce's professionalism and knowledge of the requested project I had no reservation choosing Bruce Scott for the job. Bruce called me Thursday and we set an appointment for the following Saturday at 8:15 am. At promptly 8:10 am they arrived and went immediately to work. The repairs were finished in a timely manner, the cleanup was immaculate and all I can say about the mailbox was WOW! The brick and mortar were an exact match, the lines were straight and level and the crown was perfect and symmetrical. The finished product was better than new. Needless to say, Bruce Scott proved I made the right choice! I have already had compliments from my neighbors. Sideline: My wife's only request was for them to try and not damage her beautiful flowers in the side planters. Bruce Scott went the extra mile and carefully covered up the flowers taking extra care when working around them. When they were finished, not a stem was broken and I had a very happy wife!
Description of Work: Repaired top section of street side brick mailbox / planter.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$425

JAMES R.
02/2013
5.0
masonry
  + -1 more
It was a great experience; he was very informative as to the cause and solution for the problem. He came out to see us the same day we called and was able to do the work a week later. He and his helper spent parts of 2 days performaing the tasks; they cleaned up the site immaculately and the job done looks great. He also restored a neighbor's ugly DIY repair in a front facing brick wall; cut out and replaced mismatching colored mortar between about 20 bricks for $100; the "fix' is now totally invisible because it blends so well.
Description of Work: He replaced deteriorating grout in brick porch floor, approximately 12' x 15', repointed a landscape wall & repointed mortar over windows where needed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$900

REBECCA C.
12/2012
5.0
masonry
  + -1 more
My roofer recommended Bruce Douglas masonry to make repairs to our chimney. Our home was built in 1981 and over the years the top several layers of brick on the chimney have deteriorated. The original cement cap on top of the brick chimney was cracked, causing some water to leak into the fireplace when it rained. Steve returned my call to Bruce Douglas masonry and set up an appointment. When Steve came by, I also showed him two sides of our house where the foundation had settled and opened cracks in the mortar between bricks. Steve explained how they could repair the chimney and the wall cracks. He provided a quote of $1200. When I accepted the company's quote, Bruce and Steve did an excellent job on the repairs. The chimney looks beautiful. The mortar used to make the repairs to the cracks on the walls matched the existing surrounding mortar. Steve even made some other minor repairs to other areas on the brick veneer that he noticed.
Description of Work: The masons repaired the brick exterior of our chimney. They also removed the original cement cap and replaced it with masonry. They repaired stress cracks to several areas of the brick veneer.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Barbara H.
09/2012
5.0
masonry
  + -1 more
Bruce completed the work in less time than he had estimated. Bruce is very knowledgeable and takes the time to explain everything well.
Description of Work: The mortar between our bricks had eroded and needed patching. The bricks on the 45 degree angles had not been properly tied when the house was built 16 years ago and the mortar had cracked and separated a bit. Bruce and his crew removed all the damaged mortar around the house and replaced it.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

Cynthia W.
08/2012
5.0
masonry
  + -1 more
I would highly recommend these masonry specialists.
Description of Work: Bruce and Steve did an exceptional job on my small exterior and interior projects. I had an outdoor faucet leak. They came the night before the plumbing company, and they sawed out six bricks. They returned the next day after the plumbing was finished. They matched the grout perfectly and worked quickly. The random loose interior bricks (unrelated to the faucet project) were taken care of beautifully. .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

John S.
10/2011
5.0
masonry
  + -1 more
We noticed that the outer most layer of brick on our portico had separated from the rest by more than inch and that there were significant cracks developing in the field of brick above our garage door. We called Bruce Douglas. He stopped by the house a few days later to take a look. He called us back with a quote right away. We chose to proceed. Bruce and his co-worker do all the work themselves. They cleaned the work site each evening. They finished the whole job in two days. OUTSTANDING WORKMANSHIP!
Description of Work: Repair/replace brick facia on exterior of portico. Replace angle iron ledge and repair field of brick above garage door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,900

Loretta B.
08/2008
1.0
mailbox repair
  + -1 more
I never heard from him so no project occurred.
Description of Work: Called and left contact information and he never responded. I was looking for bids and it would have been helpful if he had simply said he did or did not do the work I was looking for.

Rating CategoryRating out of 5
responsiveness
1.0


Response from Bruce Douglas Brick Care
We are unsure as to why we did not receive the correct contact information I will assume responsability for the loss of this information and apologize for any confusion.
    • 1
    • 2(current)
    • 3

Contact information

3549 Big Horn Trl, Plano, TX 75075

brickcare.com

Service hours

Sunday:
8:00 AM - 8:00 PM
Monday:
8:00 AM - 8:00 PM
Tuesday:
8:00 AM - 8:00 PM
Wednesday:
8:00 AM - 8:00 PM
Thursday:
8:00 AM - 8:00 PM
Friday:
8:00 AM - 8:00 PM
Saturday:
8:00 AM - 8:00 PM

Licensing


Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Masonry,
Mailbox Repair,
Patios,
Chimney Repair,
Pavers and Hardscaping,
Stone and Gravel

FAQ

Bruce Douglas Brick Care is currently rated 5 overall out of 5.

Sunday: 8:00 AM - 8:00 PM

Monday: 8:00 AM - 8:00 PM

Tuesday: 8:00 AM - 8:00 PM

Wednesday: 8:00 AM - 8:00 PM

Thursday: 8:00 AM - 8:00 PM

Friday: 8:00 AM - 8:00 PM

Saturday: 8:00 AM - 8:00 PM

Bruce Douglas Brick Care accepts the following forms of payment: Check
Yes, Bruce Douglas Brick Care offers free project estimates.
Yes, Bruce Douglas Brick Care offers eco-friendly accreditations.
No, Bruce Douglas Brick Care does not offer a senior discount.
No, Bruce Douglas Brick Care does not offer emergency services.
Yes, Bruce Douglas Brick Care offers warranties.
Bruce Douglas Brick Care offers the following services: Masonry - Brick & Stone Construction & Repairs

Contact information

3549 Big Horn Trl, Plano, TX 75075

brickcare.com

Service hours

Sunday:
8:00 AM - 8:00 PM
Monday:
8:00 AM - 8:00 PM
Tuesday:
8:00 AM - 8:00 PM
Wednesday:
8:00 AM - 8:00 PM
Thursday:
8:00 AM - 8:00 PM
Friday:
8:00 AM - 8:00 PM
Saturday:
8:00 AM - 8:00 PM