We have years of experience saving customers’ carpet and tile from calamities of all sorts. We are the spot and stain removal professionals. Family owned and operated. We pride ourselves in providing our customer's with the highest quality and service in the industry.
He was very efficient and the company had a nice personnel. He was very personable. He was running early and he called to make sure it was alright. It took him about 30 minutes to do the granite cleaning, polishing and sealing for me.
Description of Work: I purchased a deal from this company for $99 for granite or marble cleaning, polishing and sealing.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Response from Steam It
Hello..thank you for your review
Tracy B.
01/2015
4.0
ceramic tile, interior painters, floor cleaning
+ 1 more
It turned out fine. They got the floor clean. I think their ad over sold the service. It doesn't look brand new but its definitely clean. They do a deep cleaning.
Description of Work: They steamed the ceramic tiles and painted the grout.
:Pretty good but the wool carpet in bedroom - spots came back. It was some Nail Oil that my dog got a hold of and some of it spilled onto the carpet. Through the weeks, the spots grew darker and when it was cleaned, they were gone. However, they are slowing coming back. I'm not sure if this is a wool carpet issue but seems a little nail oil shouldn't be too difficult to clean. I may call another company that is experts with wool carpeting. This is the second time I've use the company for carpet and tile cleaning but the first time using on our new wool carpet.
Description of Work: Cleaned couch, carpet and tile floor.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$180
Response from Steam It
Hey thanks for the review...not to sure about the wool rug..the only way it would disappear and reappear is if it was in the padding and wic back up but would be more than happy to stop by and take alook at it...Thanks again..take care
Kathryn P.
01/2015
5.0
carpet cleaners
+ -1 more
it went well. they did a good job, were polite and on time.
Description of Work: came to the house and cleaned 3 carpets
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Response from Steam It
You Rock...see ya next time...512-202-3808
Carolyn F.
12/2014
5.0
carpet cleaners
+ -1 more
They were great -- polite, timely, and managed to make our very old and very dirty carpet look nice. We knew we were way overdue for a cleaning, but it became very obvious after we moved a couple of pieces of furniture and the carpet that had been covered was a distinctly different color! After the cleaning it is all nice and light colored again, without any differentiation. The carpet has a nicer texture as well. The whole process was surprisingly fast, even though they were very thorough. We appreciated how well it all went and will definitely use Steam It again.
Description of Work: Steam cleaned carpet in all rooms, 2 story house including stairs (except kitchen, bathrooms). Pre-treated to remove stains.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$129
Response from Steam It
You Rock...see ya next time...512-202-3808
Tobin M.
12/2014
4.0
carpet cleaners
+ -1 more
Meh did a good job, but was unable to get the pet stains out of the carpet, despite coming back a second day and trying again. The areas with normal foot traffic cleaned up great.
On time, did a good job. Included my bathroom at no extra charge since my granite was in good condition.
Description of Work: Steam cleaned and polished granite
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$90
Response from Steam It
You Rock...thanks for your feed-back 512-202-3808
Julia B.
12/2014
5.0
carpet cleaners, oriental rug cleaning
+ 0 more
it was fine- it was quick and he did a good job cleaning and then explaining what to do after.
Description of Work: cleaned area rugs
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Response from Steam It
You Rock...see ya next time...512-202-3808
Debra S.
12/2014
4.0
carpet cleaners
+ -1 more
The major stains I was worried about came back after floor dried, I would not use these people again.
Description of Work: Cleaned carpet in 3 rooms without moving any furniture. I would have thought he would have moved table and chairs (small) and small chair and loveseat. That was for the price of the Groupon. Extra was charged for stairs (I did know this ahead of time).
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Response from Steam It
Thank you for your review ..we are always looking for ways to improve our service other than stating in black and white in the groupon ( no furniture moving and stairs please add $20) what else we can do to improve your experience ? with a groupon since your buying something online without speaking with a person we try very hard to be crystal clear of the services at that reduced rate...but would like to know how to always get better...thanks for your feed-back
Evelyn M.
12/2014
1.0
ceramic tile
+ -1 more
I called them, and they sent a young man out to look at the job. He said he was unsure about some of the job, and let me know that they could do the caulking portion of the job for us. He left, and and we scheduled an appointment for the work. The man that showed up to do the work, seemed lost, like he didn't really know what he was doing. He looked sketchy to me, and only showed up with one tube of caulk. He told me that he didn't have a flat blade to do the work, and did not have the right caulking to do the whole job. He mentioned that he should maybe come back in a few days to do the work. I asked if he could just go to Home Depot to get some, and he was very confused and unsure if he could do that. He only scraped about 12 inches before he was about to start caulking. I asked him why he wouldn't just scrape it all before starting to caulk, and he said he didn't have the flat blade to do that. I decided I was not comfortable having him do the job, and asked him to leave.
Description of Work: Recaulking
Rating Category
Rating out of 5
professionalism
1.0
Response from Steam It
Hi thanks for your feed-back ...I dont blame you I would ask him to leave as well if you feel uncomfortable .. but Mark (your tech) is a nice family man and has been with us for years and have never had this feed-back about him ...after speaking with Mark he did clear up that with the kitchen caulk he had the almond caulking but after getting to the house and having the bathroom added he did need to get white cauling and did not have any on hand... We hope you can get your service needs taken care of and didnt mean to upsat you...we apologize...Take care
Joseph M.
12/2014
5.0
upholstery cleaning
+ -1 more
They seemed to be very responsible and did a good job. It was suppose to be a cleaning for a couch and a chair but my chair was small so they did 2 chairs along with the couch. They satisfied my problem with my chairs and and couch. They was very responsive and came quickly after I had called them. The gentleman was very polite.
Description of Work: Cleaned a Couch and 2 chairs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Josefina R.
12/2014
4.0
marble & granite, buffing & polishing
+ 0 more
My wife was very happy with it. My wife thought they were quite good.
Description of Work: I had purchased a big deal for Steam It. The big deal was $99 for granite or marble cleaning, polishing and sealing. They cleaned the kitchen granite counter top, and polished it.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
brian Z.
11/2014
5.0
carpet cleaners
+ -1 more
There were some stains that didn't come up but I think it was inevitable, the carpet was really bad when we moved in.
Description of Work: Cleaned carpet throughout whole house.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$130
Response from Steam It
You Rock...Take care
Paul B.
10/2014
4.0
ceramic tile
+ -1 more
The service was ok. The gentleman was on time and very friendly. The quality was not as good as I was hoping for.
Description of Work: I purchased a Big Deal for three hours of kitchen/nathroom caulking and grout restoration.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
$99
Response from Steam It
Thank you for your feed-back.
Phil and Donna S.
10/2014
5.0
carpet cleaners
+ -1 more
I purchased a Big Deal with them, it worked out just fine. Everything was done as promised.
Description of Work: Carpet cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$79
Response from Steam It
You Rock...we love happy customers
Connie S.
10/2014
3.0
carpet cleaners
+ -1 more
The price was great due to a special and it was easy to schedule service. My problem is with the quality of work. I was not on site when technician cleaned the carpets, but arrived as he was leaving. I asked him if everything went ok and he said yes, except for a stain that he couldn't get out. Attached is a picture of how one bedroom looked after his cleaning. I had to hire a chemdry company to come out and clean the stains. In the future I will only use the chemdry method and not steam cleaning.
Description of Work: Cleaned carpet in 2 bedrooms
Rating Category
Rating out of 5
quality
1.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
$44
Response from Steam It
Thank you for your feed-back the $44 is a groupon correct ? with a area in its condition you are correct the services purchased (groupon) would not remove everything and we should have explained this BEFORE starting ...it did need more than a general cleaning ...we apoligize
Sharon T.
10/2014
4.0
carpet cleaners
+ -1 more
He arrived early, I was busy with housekeeper, but told him to go ahead. He went right to work and was finished and leaving before I knew it (he asked me to sign his paper on the way out the door). I did not have the opportunity to review his work before he left, but he did a fair job. There were a few areas I would have had him concentrate cleaning a bit more, but it was okay for the price.
Description of Work: Cleaned carpets in living room, hallway, and downstairs bedroom.
Rating Category
Rating out of 5
quality
3.0
value
5.0
professionalism
3.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$79.99
Response from Steam It
Thank you for your feed-back...I will look into matter asap
Earlene D.
10/2014
3.0
marble & granite
+ -1 more
I have not heard from the company to schedule my appointment. I called Angie's List and they directed me to my membership messages where I saw I received a response three days after I bought the deal.
Description of Work: Granite counter top cleaning, polishing and sealing.
Rating Category
Rating out of 5
professionalism
3.0
responsiveness
3.0
Yes, I recommend this pro
$99
Response from Steam It
Thank you for your feed-back.... yes please just call 512-202-3808 to schedule a time that works for you...
Shawn K.
10/2014
5.0
carpet cleaners
+ -1 more
Great jjob, the technician was fast and very nice, very detailed and explained everything to me. I would definitely recommend and use again
Description of Work: Clean carpets in home
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$149
Response from Steam It
You Rock...we love happy customers
Dave F.
10/2014
3.0
carpet cleaners
+ -1 more
It didn't work out with Steam It, either they weren't willing to come out this far out. They're located in Austin and they we're in a different county.
Description of Work: .
Rating Category
Rating out of 5
value
5.0
responsiveness
3.0
Yes, I recommend this pro
$149
Response from Steam It
Hello...thank you for your feed-back you are correct San Marcus is out of our service area ...we are sorry ..Thanks again
Laverne and Bob R.
10/2014
4.0
marble & granite
+ -1 more
It went well. He came as scheduled and did a pretty good job. There were no issues.
Description of Work: I purchased a Big Deal for $99 for Granite or Marble Cleaning, Polishing and Sealing.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Response from Steam It
You Rock...see ya next time...Take care
Radena H.
10/2014
5.0
carpet cleaners
+ -1 more
Cleaning was quite effective, carpet continues to look good and no reappearance of old stains. Definitely a good value.
Description of Work: Treated the carpet for pet stains and odors
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$99
Response from Steam It
You Rock...we love happy customers
Sheila B.
09/2014
5.0
carpet cleaners
+ -1 more
Excellent service. Michael arrived on time. He went above and beyond - really exceeded my expectations. Very pleased and I will use them again.
Description of Work: Michael from SteamIt cleaned my carpets (both upstairs and down).
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$149
Response from Steam It
Thank you for your feed-back...Michael will love this ..you made his day..Thanks again..Take care
MICHAEL S.
09/2014
5.0
carpet cleaners
+ -1 more
We were happy with the cleaning service that we got. They honored the Big Deal price. I didn't have any direct interaction with them because I wasn't here. They did a very effective job with the ultimate service in terms of doing the cleaning. We were definitely happy with the outcome. We used them because they had the coupon available and their existing ratings were positive. I think the price was reasonable. It was fairly easy to schedule and set up so that worked well.
Description of Work: They cleaned the carpeted areas in our house, living room, master bedroom, stairs, and some of the hallways.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$129
Response from Steam It
You Rock man...we love happy customers
Jackie L.
09/2014
5.0
carpet cleaners
+ -1 more
They did a good job. They were professional and they were clean. They didn’t mess anything up. It was just a special.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Carpet Cleaning,
Ceramic Tile,
Upholstery Cleaning,
Floor Cleaning and Waxing,
Oriental Rug Cleaning,
Marble and Granite,
House Cleaning,
Handyman Services,
Buffing and Polishing,
Air Duct Cleaning,
Bathtub Restoration,
Kitchen and Bath Remodeling
FAQ
Steam It is currently rated 4.4 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: 8:00 AM - 12:00 PM
Steam It accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Steam It offers free project estimates.
Yes, Steam It offers eco-friendly accreditations.
No, Steam It does not offer a senior discount.
Yes, Steam It offers emergency services.
Yes, Steam It offers warranties.
Steam It offers the following services: Carpet cleaning, scotchguard, area rug cleaning, upholstery cleaning & Tile & grout cleaning, sealing,color sealing, air duct cleaning & drapery cleaning , Wood Floors, Window Cleaning