Steam It

Great job. They really knew what they were doing. We liked them so much, we hired them again for a different property.

Terrible. I called to make an appointment and felt extremely rushed, giving me no price quote. They showed up, with no clue about the service I requested (didn't know I wanted my time grout cleaned). My Val-Pak coupon price was COMPLETELY different from the price he quoted, so I refused service. Waste of time. They trick you into paying more. Sketchy way to do business.

okay overall except there were some stains I'm not sure they treated as I manually went back and treated to remove the stain. I would have expected the professional equipment to have taken care of that better than manual.

Good. They arrived early and performed the work efficiently.

It is ok since it is not done. Thanks

I was happy with their service.We would use their services again.

Very punctual, super nice gentleman that came to my house. He was quick and efficient and the tile looks great. I had them out on a deal I bought from Angies list. It was for 300sq. feet. I needed more done then just the 300 sq. ft and then did it at a reasonable cost.

It went as well as one would expect for a professional service such as this.

We first had to discuss that the Angie's List deal included the flight of stairs, which was included explicitly. He tried to use the hoses through the front door. Was not very careful with those hoses at the corners of the doors and walls. Had to change the hoses through the garden, went away for 20 minutes without giving a reason. Cleaning seems to be ok. But when the guy was leaving the hardwood in our living room was really wet and I had to clean behind him.

Went well and I would use them again.

It looks only slightly better than it was before.

It was horrible. The guy showed up and I probably could have done the same job with my own steam cleaner that he did. It looked horrible, he did not do a good job at all. I will not be using him again.

Yeah that was a bust. They got up to our apartment. We were on a fourth floor apartment across from elevators and they got up there and, well there's only one guy that came and he said he couldn't do it. And he could do it if we wanted to pay an additional amount for his, for separate machines that he could just bring up in the elevator instead of trying to run the hoses from his truck. Which was really strange because we've seen that company truck in the complex before and we have seen them run hoses up over the balcony using a line to pull it in before.?He wasn't very?interested in?doing the extra work because it involves to get the hose and stuff up to our apartment --?he just didn't seem to care. I actually got a refund from Angie's List for that.

I purchased this service because it specified "deodorizing" and I had a significant urine spill on my carpet. I told the service provider about it when he arrived. Evidently, I did not make myself clear enough because, although the shampooing was adequate, no attempt was made to deodorize where the spill was. I called the company and they agreed to send the serviceman back out. He retreated the carpet at the spill site and was very gracious about the service. His second treatment was more successful however, some odor remained and it will require another treatment.

I paid more than the big deal purchase. The price was fine. The workers were good.

Went fine. Got out most stains. Didn't try to sell me lots of extras like other cleaners have in the past.

Steam it showed up earlier than expected but they called first to make sure I was ready for them. Very polite technician arrived who did a fantastic job.

Very punctual, professional, and did a thorough Job

Great job -- rugs looked new afterwards. Only gripe is that they arrived earlier than I had requested. The cleaning crew was not done yet and they had to wait to get in.

It didn't, the guy went in, looked at the tile and said it couldn't be cleaned. Refund my money please.

JOB WAS EXPERTLY & EXCELLENTLY DONE; WILL USE THEM AGAIN!

Came in on time. Pleasant and professional. did a good job.

ok, just did not see much of a difference/

The floors looked like they were cleaned but not resurfaced.

He was at my house for about 90 minutes and not the three hours I paid for. He re-grouted the tiles he wanted with a dirty beige caulk. The caulk in my shower is white. I do not know why he chose a dirty beige color. He called it brown grout. When I asked him why he chose this color and he said this is the standard color. I assumed he would stop and use white grout as this is the color of the grout. Again he did not stop and use white grout. I called his supervisor and they agreed to come back on Friday. He agreed to come back on Friday and put a sealant which would turn the grout white. The sealant he put on Friday caused the grout to remain a dirty beige color. Now I have a dirty beige grout not only in the tile lines but on the tiles. It looks like a child did the job. When the worker was leaving he told me the beige grout would turn white and it did not. At this time, I do not know what to do. Overall, the shower looks filthy.