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Steam It

Carpet Cleaning, Ceramic Tile, Upholstery Cleaning,

About us

We have years of experience saving customers’ carpet and tile from calamities of all sorts. We are the spot and stain removal professionals. Family owned and operated. We pride ourselves in providing our customer's with the highest quality and service in the industry.

Business highlights

Emergency Services Offered

Services we offer

Carpet cleaning, scotchguard, area rug cleaning, upholstery cleaning & Tile & grout cleaning, sealing,color sealing, air duct cleaning & drapery cleaning , Wood Floors, Window Cleaning

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.3334 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
65%
4
15%
3
8%
2
6%
1
5%


Rating CategoryRating out of 5
quality
4.3
value
4.5
professionalism
4.5
responsiveness
4.7
punctuality
4.8
Showing 201-225 of 334 reviews

Joan W.
04/2016
5.0
carpet cleaners, upholstery cleaning
  + 0 more
unknown
Description of Work: I had moved everything I could possibly move before he came. i WAS SURPRIsed only one man came; therefore, furniture wasn't all moved as I had hoped. Others have placed styrofoam under chair, couch, table, etc. legs. Nothing was used for that purpose by SteamIt. Everything looks really good so hope it lasts. I give that lone fellow top accolades for doing a good job all by himself.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$79

Response from Steam It
Thank you for your review I am glad your carpet looks good. We hope to see you again If you ever need anything moved when tech is there we can do so. We just do not move heavy furniture but anything light we can do for you. Hope to see you again.

Arnab B.
03/2016
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Steam It
Thank you for review Hope to see you again.

Katie G.
03/2016
5.0
carpet cleaners
  + -1 more
Professional and helpful!
Description of Work: Cleaned all carpets in the house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$129

Response from Steam It
Thank you for your review. Hope we see you again.

Joey M.
03/2016
3.0
carpet cleaners, house cleaning
  + 0 more
unknown
Description of Work: Whole house steam cleaning Rep arrived alone unable to move furniture as advertised to do the cleaning A helper was brought in later to move furniture after I agreed to the service After cleaning the rep got payment then slipped out without replacing any of the moved furniture Left the house in shambles Was considering a further service Not now

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

$700

Response from Steam It
Thank you for your review if we were going to put furniture back for you we should come back and put furniture back for you. We never had anything in books to come back to house to put furniture back. I am sorry for the confusion If you need anything call 512-202-3808 and we can help you put stuff back.

Jon M.
03/2016
3.0
carpet cleaners
  + -1 more
unknown
Description of Work: I asked very specific questions and got less than specific answers... I got the feeling the technician was trained to do just what the job entails and was not qualified to trouble-shoot or fix a situation should something go wrong... just an opinion but I was not very confident in the technician/company.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
2.0
punctuality
5.0

$200

Response from Steam It
Thank you

John W.
02/2016
5.0
upholstery cleaning
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Steam It
Thank you

Eileen B.
02/2016
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: I purchased a deal for whole house carpet cleaning. My house and the number of rooms was probably larger than the deal allowed, technically speaking, but the representative who came to clean was very flexible and allowed it all to be included. My carpet was very dirty and quite stained. For that reason, he let me know that he would not be able to get it perfectly clean. I could definitely understand that and just told him to do his best. In the end, there are still a few faded spots and somewhat dirty areas that were heavily stained, but overall I was very satisfied given the price I paid and the qualify of the cleaning. Representative was very professional and completed the cleaning in a prompt efficient manner.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$149

Juliette S.
01/2016
5.0
carpet cleaners, ceramic tile
  + 0 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$99

Response from Steam It
Thank you

Carol B.
01/2016
2.0
carpet cleaners
  + -1 more
unknown
Description of Work: Don't know how to rate them. When I booked $79 carpet cleaning deal I told them our apartment was on the 4th floor with elevator access. When tech came to clean carpets he said hoses wouldn't reach and he'd need to use portable cleaner for $69 additional cost. We told him other companies had been seen in the community cleaning 4th Apts by running ropes down and pulling hoses up over balcony. Tech said he wasn't equipped for that. He was punctual and polite but not inclined to do more. We declined the service and requested refund of the $79 charge.

Rating CategoryRating out of 5
punctuality
5.0

$79

Response from Steam It
Hello I am sorry to hear this. When we are doing apartment we can come in though balcony. We can come in though balcony on the forth floor. That is a little to high to go up with our hoses That is why would do the job with a portable machine.

Amanda M.
01/2016
1.0
carpet cleaners
  + -1 more
unknown
Description of Work: Nothing!!! No response at all! I would like my money refunded. I called and left messages and also emailed them through their website with no response!!! Terrible customer service.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$140

Response from Steam It
Hello I am sorry to hear this we are hear everyday but Sundays. We have no messages or emails from this address I don't know if you were calling right number. I am sorry again please if you need anything feel free to call and ask for josh 512-202-3808.

JEAN C.
12/2015
5.0
carpet cleaners
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$149

Response from Steam It
Thank you

Yvonne L.
12/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Steam It did a very good job with our carpets - they were in pretty bad shape but Steam It worked very hard to help bring our carpet back to life. We had a good customer experience.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Steam It
Thank you

hector R.
12/2015
1.0
carpet cleaners
  + -1 more
unknown
Description of Work: They never responded to calls or email request for service. Not even sure if they are still in business...

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from Steam It
Hello I am sorry to hear this are phone number is 512-202-3808 here everyday fro 8am to 5pm to pick up phone you can ask for josh, and when you buy angies list deal we send a response to you to call 512-202-3808 to schedule. I am sorry again.

Donald I.
12/2015
3.0
carpet cleaners
  + -1 more
unknown
Description of Work: Before I was an Angies member,I used "Steam It" at a separatedly determined price. |I could have reached better deal withSteam It. |In the future,I'll attempt a lower price,but a better quality service

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
3.0
responsiveness
2.0
punctuality
4.0

Yes, I recommend this pro
$80

Response from Steam It
thank you

gloria A.
11/2015
4.0
carpet cleaners
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$69

Response from Steam It
Thank you for your review.

Shea-Lynn H.
11/2015
5.0
carpet cleaners, house cleaning, window cleaning
  + 1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Steam It
Thank you

Ann B.
11/2015
5.0
carpet cleaners
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$150

Response from Steam It
Thank you

Steve S.
10/2015
5.0
upholstery cleaning
  + -1 more
unknown
Description of Work: Approximate Date of Call: Sept 8, 2015 Approximate Cost of Call: 99.00
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Steam It
Hope to see you again Thank you.

Gayle A.
10/2015
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Response from Steam It
Thank you.

Meghann P.
10/2015
5.0
carpet cleaners, upholstery cleaning
  + 0 more
unknown
Description of Work: They cleaned sofas and arm chairs. They did a great job and I would use them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Steam It
Thank you for your review.

Margaret S.
10/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: DOS 4/27/2015
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Steam It
Thank you for the A you rock.

THOMAS M.
10/2015
4.0
carpet cleaners
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Steam It
Thank you.

loretta O.
10/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: cleaned a badly stained living room carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$49

Response from Steam It
Thank you for taking your time for a review.

Amar V.
09/2015
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Steam It
Thank you for your review.

PAMELA S T.
09/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Don't remember. We have moved since then

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Steam It
Glad you had a good service thank you for your review.

Contact information

4701 Priem Ln, Pflugerville, TX 78660

www.austinsteamit.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 12:00 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Ceramic Tile,
Upholstery Cleaning,
Floor Cleaning and Waxing,
Oriental Rug Cleaning,
Marble and Granite,
House Cleaning,
Handyman Services,
Buffing and Polishing,
Air Duct Cleaning,
Bathtub Restoration,
Kitchen and Bath Remodeling

FAQ

Steam It is currently rated 4.4 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 8:00 AM - 12:00 PM

Steam It accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Steam It offers free project estimates.
Yes, Steam It offers eco-friendly accreditations.
No, Steam It does not offer a senior discount.
Yes, Steam It offers emergency services.
Yes, Steam It offers warranties.
Steam It offers the following services: Carpet cleaning, scotchguard, area rug cleaning, upholstery cleaning & Tile & grout cleaning, sealing,color sealing, air duct cleaning & drapery cleaning , Wood Floors, Window Cleaning

Contact information

4701 Priem Ln, Pflugerville, TX 78660

www.austinsteamit.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 12:00 PM