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Best Overhead Door Co

Garage Doors, Doors, Fencing Driveway Gates

About us

Since its inception in 2005, Best Overhead Door Co has provided installation and repair services to over 40,000 residential and commercial customers. We have radio dispatched technicians located throughout the areas that we serve. Whether it's your residential garage, commercial overhead door or operator needs repair or replacement, we have a broad range of products and prices to choose from. We understand budgets and give you several options and pricing for your repair or replacement. No matter what the budget, we deliver the same quality service. All of our service technicians have extensive field experience and stand ready to resolve any problem you encounter. Our office staff is equipped to answer questions and help with small problems over the phone. We also understand that it takes a professional to evaluate repairs. We service all makes and models, charge no service call fee during normal working hours and provide free estimates.

Business highlights

28 years of trusted experience
Emergency Services Offered

Services we offer

Garage Doors. Garage Door Openers. Rolling Steel Doors. Curtain Roll Up Garage Doors. Gates & Gate Openers.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

$20

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.8121 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
86%
4
10%
3
2%
2
2%
1
0%


Rating CategoryRating out of 5
quality
4.8
value
4.7
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 76-100 of 121 reviews

Jerry E.
05/2016
5.0
garage doors
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Fred F.
03/2016
5.0
garage doors
  + -1 more
unknown
Description of Work: This is a company that truly cares about customer service. They have a range of quality products and will help you find one that fits your needs. This is an exceptional company to work with

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Judy S.
03/2016
5.0
garage doors
  + -1 more
.
Description of Work: Garage Door Tune Up and everything went perfect

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

Joe M.
01/2016
5.0
garage doors
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$39

Calvin W.
08/2015
5.0
garage doors
  + -1 more
unknown
Description of Work: I added an additional storage unit along with several specialty hooks.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Response from Best Overhead Door Co
Thank you for your business. Remember to call Welborn Garage Doors annually for your tune up and preventative maintenance.

STEVEN S.
07/2015
5.0
garage doors
  + -1 more
unknown
Description of Work: Installed garage door opener with ball-bearing rollers and gave us 2 remotes. | |Overall very good experience.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$510

Response from Best Overhead Door Co
{member name removed} , Thanks for taking your time to write a great review on how we did. We value your input and will use all the information to better our company and continue to provide great customer service.

Tammy M.
06/2015
4.0
garage doors
  + -1 more
unknown
Description of Work: It went pretty well except they need to have a copy of what the deal includes. They disputed the original deal.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Best Overhead Door Co
[removed member name], Please continue to search Angie's List and our website for other great offers! Thanks again for choosing Welborn Garage Doors.

Melissa B.
06/2015
5.0
garage doors
  + -1 more
unknown
Description of Work: The company was incredibly responsive and professional. They were able to arrange a same day installation of a high-quality product at a reasonable price--it doesn't get much better than that!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Response from Best Overhead Door Co
Thanks for the great review. We are glad to hear that everything went well with your service call. Please do not hesitate to call us anytime.

Tom M.
05/2015
4.0
garage doors
  + -1 more
unknown
Description of Work: Replaced the garage door and opener. I experienced several problems with the opener which either would close the door but then immediately reopen it, would fail to open the door completely, or would not close the door at all. I made several calls and the tech came out and adjusted the opener, but within a few days the problem returned. I called again and told them to either get a permanent fix or take everything back. They finally replaced the opener and so far it has worked properly.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$800

Response from Best Overhead Door Co
Thanks for taking the time to write this review. I am glad we finally got the defective opener replaced to fix the problem. We value our customers and strive to leave every one of them completely satisfied. If you have any problems in the future please give us a call as we stand behind our warranty 100%! Thanks for choosing Welborn Garage Doors and we hope to hear from you again!

Ron S.
04/2015
5.0
garage doors
  + -1 more
unknown
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Best Overhead Door Co
We appreciate your business. Thanks for giving us the opportunity to service you.

Daniel S.
04/2015
5.0
doors, garage doors
  + 0 more
unknown
Description of Work: Replaced springs on garage. I called them one day. Repaired the next and did not try to sell me a new door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Best Overhead Door Co
We value your opinion of our company and are grateful to hear that your service call went well. Please continue to call us annually for your preventative maintenance.

Kathleen R.
04/2015
5.0
doors, garage doors
  + 0 more
unknown
Description of Work: Installed new garage door. The whole process went wonderfully - from the first time I called, when they came out and helped me rescue my car from the garage (door had broken) to helping me choose a new one to installing the door when it arrived.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,300

Response from Best Overhead Door Co
We appreciate you giving Welborn Garage Doors a chance. We value you as a customer and hope to build a lasting relationship with you and your family. Thanks again!

Sylnovia R.
10/2014
5.0
garage doors
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Best Overhead Door Co
Thanks for choosing Welborn Garage Doors. Please contact us anytime.

Tuyen N.
09/2014
5.0
garage doors
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Best Overhead Door Co
{member name removed}, Thanks for taking the time to write this great review. We value our customers and strive to leave every one of them completely satisfied. Thanks for choosing Welborn Garage Doors and we hope to hear from you again!

Jason J.
03/2014
5.0
garage doors
  + -1 more
I bought an Angie's List deal fr tun up of the door. They contacted me right away, made an appointment, called the day of, and showed up on time. Emmett was professional and courteous. He asked me if I wanted to upgrade the rollers with no pressure to ball bearing ones. Working on cars, I know how much a ball bearing upgrade can make so I agreed. He performed all the services mentioned above fast and expertly. Now my garage wont shake and make such a racket when opening. It is smooth and quiet. Also, it opens the way it is supposed to instead of taking effort the whole way. Very happy with my experience.
Description of Work: Replaced all rollers with ball bearing versions, oiled all rollers and hinges, widened track to reduce vibration, move support brackets at bottom to minimize flexing which caused the safety sensors to lose alignment, balanced the door so it opened properly, and other minor maintenance.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$109

Response from Best Overhead Door Co
Thanks for choosing us on the Angie's List Big Deal. We appreciate you giving Welborn Garage Doors a chance to repair your garage door. Call us anytime day or night for great garage door service. Thanks again from all of us at Welborn Garage Doors.

Susan P.
03/2014
5.0
garage doors
  + -1 more
Arrived in time window called him and he came outlined work he thought was needed and performed the job quickly.
Description of Work: Replaced door opening spring- aligned door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Response from Best Overhead Door Co
Thanks for the great review. We are glad to hear that everything went well with your service call when we changed out your spring. Please do not hesitate to call us anytime. We're just a phone call away!

Lewis W.
03/2014
5.0
garage doors
  + -1 more
I thought the arrangement that I purchased was a very fair financial deal. I was pretty satisfied with the work. Nothing in particular was done but it was all crisp and those are the people I'll use again. In case if I ever have any other requirements for garage repair for sure I'll be using them. It was the advertised price that I paid and I think it was priced fairly. For me it was a good deal because this was an emergency and it's not like the garage door didn't work, it just didn't work so well. I was pretty satisfied with the entire arrangement including the pricing. It was between the price range of $100 and $150. I did do some shopping around and also did a couple of other calls to get some estimates over the phone and my conclusion early on was what I was making with them was a better one for me. I have absolutely no complaints.
Description of Work: I used Welborn Garage Doors Inc to repair the garage door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Best Overhead Door Co
Thank you for stating that you would use Welborn Garage Doors again. Our ultimate goal is to leave every customer completely satisfied and with the intent to become a repeat customer. Please call us anytime for all your garage door or opener needs.

Nicholas J.
03/2014
5.0
garage doors
  + -1 more
Beau was prompt, polite and professional. He went over what he was going to do as well as recommending things to consider in the future. He quickly and efficiently completed the repairs and I am happy with the work.
Description of Work: Tune up on garage door, replaced rollers, re-lubricated, adjusted and tightened bolts.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Best Overhead Door Co
We appreciate you choosing Welborn Garage Doors to service your garage door. We understand you had a choice and are pleased that you gave us a chance. Please call us anytime!

Jan L.
02/2014
5.0
garage doors
  + -1 more
The contractor was on time, very professional and thorough. I would absolutely use them again!
Description of Work: Install new Liftmaster Garage Door Opener

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$550

Response from Best Overhead Door Co
We are thrilled that you were completely satisfied with your service. Thanks for taking the time to leave a review to let us know how we are doing. Call us again anytime.

Giselle H.
02/2014
5.0
garage doors
  + -1 more
After talking to the service person, I realized that the garage door spring was over 10 years old and had not been well installed originally. I obtained a price for replacing the spring, which is why I spent so much more than the tune up cost. If the spring had failed,there would have been no way for me to open the door. Now, with the tune up and the new spring, the door works better than it ever did. I will use this company again. O
Description of Work: I originally bought an Angie's List deal for a garage door tune up.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Response from Best Overhead Door Co
Thank you for stating that you would use Welborn Garage Doors again. Our ultimate goal is to leave every customer completely satisfied and with the intent to become a repeat customer. Please call us anytime for all your garage door or opener needs.

Theresa G.
02/2014
5.0
garage doors
  + -1 more
The repairman came when he said he would. He explained everything he had to do to repair my garage door before he even started,, and he quoted the prices . He did a great job; he was very professional. The price was great.
Description of Work: repaired my rollers on my garage door so that it can go up and down again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Best Overhead Door Co
We appreciate you giving Welborn Garage Doors a chance. We value you as a customer and hope to build a lasting relationship with you and your family. Thanks again!

Craig D.
01/2014
5.0
garage doors
  + -1 more
It went great and I was very satisfied with them. They were checking out the garage door like looking at the realignment on it, gave us a bid price for a new one and just standard stuff like that. They are honest and very trustworthy
Description of Work: I used Welborn Garage Doors Inc. 3 months ago.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Response from Best Overhead Door Co
Thanks for the great review. We are glad to hear that everything went well with your service call. Please do not hesitate to call us anytime.

Pamela G.
10/2013
5.0
garage doors
  + -1 more
We have used Welborn 3 times over the last 4 or 5 years. Each time they were professional, courteous, and did the needed repairs. This last time, Emmitt came out on time. He fixed the problem, gave suggestions for non-essential repairs, and answered all my questions. Very good service!
Description of Work: fixed a broken hinge and did annual maintenance.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Best Overhead Door Co
Thank you for stating that you would use Welborn Garage Doors again. Our ultimate goal is to leave every customer completely satisfied and with the intent to become a repeat customer. Please call us anytime for all your garage door or opener needs.

Mary M.
02/2013
3.0
garage doors
  + -1 more
Technician was prompt and completed the job quickly. He then pointed to another part of the garage door and said it would cause a future problem. He offered to fix it using a used part off the company truck - if I would pay him directly and separately ($40.00) from the bill the door company was owed. I agreed to his offer - but the part he added to my door does not appear to have been needed. He told me to ask for him if I need any work done in the future. His name was Tim - think I will use another door company in they future!
Description of Work: Door would not go up or down. Door needed new wheels on the sides.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
2.0
responsiveness
4.0
punctuality
5.0

$75

Craig D.
07/2011
5.0
garage doors
  + -1 more
Our technicians name was Julio and he was very thorough. He went above and beyond to make sure that we understood what was going to take place. He quoted us everything upfront. Instead of needing a new garage door, like the other company said we needed, he did the total repair for $122. The other company wanted to install a new garage door for $900. He was awesome. We would absolutely use them again.
Description of Work: We used Welborn Overhead Door to repair our garage door. They actually did the tune up that another company didn't do; he oiled everything that they had missed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$122

Response from Best Overhead Door Co
Thank you for stating that you would use Welborn Garage Doors again. Our ultimate goal is to leave every customer completely satisfied and with the intent to become a repeat customer. . Please continue to call us annually for your preventative maintenance. We look forward to hearing from you!

Contact information

13621 Immanual Rd, Pflugerville, TX 78660

www.welborndoorsaustin.com

Service hours

Sunday:
12:00 AM - 11:30 PM
Monday:
12:00 AM - 11:30 PM
Tuesday:
12:00 AM - 11:30 PM
Wednesday:
12:00 AM - 11:30 PM
Thursday:
12:00 AM - 11:30 PM
Friday:
12:00 AM - 11:30 PM
Saturday:
12:00 AM - 11:30 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
No
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Garage Doors,
Doors,
Fencing Driveway Gates

FAQ

Best Overhead Door Co is currently rated 4.8 overall out of 5.

Sunday: 12:00 AM - 11:30 PM

Monday: 12:00 AM - 11:30 PM

Tuesday: 12:00 AM - 11:30 PM

Wednesday: 12:00 AM - 11:30 PM

Thursday: 12:00 AM - 11:30 PM

Friday: 12:00 AM - 11:30 PM

Saturday: 12:00 AM - 11:30 PM

Best Overhead Door Co accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
Yes, Best Overhead Door Co offers free project estimates.
Yes, Best Overhead Door Co offers eco-friendly accreditations.
No, Best Overhead Door Co does not offer a senior discount.
Yes, Best Overhead Door Co offers emergency services.
Yes, Best Overhead Door Co offers warranties.
Best Overhead Door Co offers the following services: Garage Doors. Garage Door Openers. Rolling Steel Doors. Curtain Roll Up Garage Doors. Gates & Gate Openers.

Contact information

13621 Immanual Rd, Pflugerville, TX 78660

www.welborndoorsaustin.com

Service hours

Sunday:
12:00 AM - 11:30 PM
Monday:
12:00 AM - 11:30 PM
Tuesday:
12:00 AM - 11:30 PM
Wednesday:
12:00 AM - 11:30 PM
Thursday:
12:00 AM - 11:30 PM
Friday:
12:00 AM - 11:30 PM
Saturday:
12:00 AM - 11:30 PM