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The Darville Company - Air Conditioning & Plumbing

4.8(
110
)

Plumbing, Heating and Air Conditioning, Water Heaters,

... +5 more

About us

Family owned. A full service mechanical contractor specializing in the comfort of the residents of all of Darville USA. Serving clients in Midland and Odessa as well as surrounding counties; all the Permian Basin. Additional email - darvilledispatch@darvilleco.com. DBA - The Darville Company.

Business highlights

77 years of trusted experience
Emergency Services Offered

Services we offer

Plumbing, water heaters, gas lines, sewer lines, drain cleaning, pool & spa heaters, disposals & dishwashers. Heating & A/C

Services we don't offer

Ask for details.

Amenities

Emergency Services
Yes

Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.9110 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
86%
4
12%
3
1%
2
1%
1
0%
Rating CategoryRating out of 5
quality
4.9
value
4.6
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Write a review
Showing 76-100 of 110 reviews
cory J.
03/2016
3.0
plumbing
  + -1 more
unknown
Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0
Response from The Darville Company - Air Conditioning & Plumbing
Greetings. Thank you for your response. I reviewed your service history see that our longest tenured and most requested technician performed your Inspection last Summer. I am so very sorry that we did not have encouraging words concerning the 25 year old, heating and cooling system that is in dire need of repairs including the refrigeration circuit being low on very expensive R-22 refrigerant and more importantly, a heat exchanger that was rusted out in places making it not safe. We left the gas disconnected to the furnace because of this potential health risk. I also see that because of the old age and poor condition of the equipment our technician made notation of our suggestion that we not spend any more of your money on this system. Give me a call if we can be of any service to you. Mark Darville
Dustin R.
03/2016
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
unknown
Description of Work: Replaced 4 ton with 5 ton unit including furnace
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,300
Response from The Darville Company - Air Conditioning & Plumbing
Greetings. Thank you so very much for the response. We do our very best to exceed our customer's every expectation on every call. Not just new equipment installations like we performed fro you, but every call including an $89.00 Spring Clean and Check. I am so glad you are pleased with us. Call us again anytime we can be of service to you.- Mark Darville
Mary H.
03/2016
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
unknown
Description of Work: Air conditioner check up. I went ahead and paid to have my air conditioner checked and for my heating system to be checked in 6 months (which is why the price is so high). Reggie came out and was very professional. He spent an hour checking out my entire air conditioning system and answered any questions I had. He took special care to clean out the outdoor unit really well. I was very happy with the service.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$149
Response from The Darville Company - Air Conditioning & Plumbing
Thank you so very much. Reggie truly is a gem. Being our Peak Performance maintenance program manager, he takes outstanding care of our customers' heating and cooling systems, making sure our customers are comfortable. We appreciate you business and are here for your every plumbing, heating or cooling need.
Kelvin I.
01/2016
5.0
plumbing
  + -1 more
unknown
Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from The Darville Company - Air Conditioning & Plumbing
Thank you so very much for your business. Call us anytime we can be of service to you. 24-hours a day, 7-days a week, 365 days a year. Mark Darville
Mike M.
12/2015
5.0
plumbing
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$41
Response from The Darville Company - Air Conditioning & Plumbing
We appreciate your business. Call us again whenever we can be of service.
Sheila P.
10/2015
5.0
plumbing
  + -1 more
.
Description of Work: They came out on a Sunday and fixed our toilet.
Rating CategoryRating out of 5
Yes, I recommend this pro
Response from The Darville Company - Air Conditioning & Plumbing
It is our pleasure to serve you in any way we can any time we can. Thank you for your business. Call us again anytime we can help. Mark Darville
JOHN N.
08/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: Replaced Compressor during our hottest period to date this year
Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,383
Response from The Darville Company - Air Conditioning & Plumbing
Thank you for your response! It is when it is scorching hot that our customers need us the most. We appreciate your business.
Dana C.
07/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: Replace washing machine valves & shower cartridge. Price reduced for owner getting part from local store.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$320
Response from The Darville Company - Air Conditioning & Plumbing
Thank you for your response. We do appreciate your business and are here to serve you in any way we can anytime. Mark Darville
Laurie M.
06/2015
5.0
plumbing, water heater repair
  + 0 more
unknown
Description of Work: called for estimate on replacing old heat pump unit in condo because the upstairs was so hot it was stifling. He gave me 4 estimates, but basically suggested that if I just run the "fan" function on my thermostat, in addition to a cooling temperature, it would solve the problem with lack of air movement. That priceless tip has made all the difference and save me much money on unnecessary AC replacement. He was honest and helpful and not out to make a buck.
Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from The Darville Company - Air Conditioning & Plumbing
Thank you for your sweet comment. Understand that I have relationships with many customers than span my entire life. We strive to add to that list of lifelong customers with people like yourself on every call.
Jessie J N.
05/2015
5.0
heating & air conditioning/hvac
  + -1 more
They've been really great.
Description of Work: They installed a new central air conditioning system and did plumbing work for us.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from The Darville Company - Air Conditioning & Plumbing
My valued customer (I can't put a name here), thank you so very much for the encouraging words. We do strive every day to not only meet the expectations of those we serve but to exceed them any and every way we can. In this world that has come to expect poor service it is a joy to come and work with this crew and receive positive feedback like this. Like us on Facebook. Call us anytime we can serve you. Mark Darville
Sheila P.
04/2015
5.0
plumbing, water heater repair
  + 0 more
unknown
Description of Work: Installed new a/c unit.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from The Darville Company - Air Conditioning & Plumbing
I am so glad that you are pleased with your new High Efficient Home Comfort System.. The Home Comfort Systems we install are wonderful at giving outstanding comfort with little cost and excellent reliability. We are here to serve your every plumbing, heating or cooling need. Call us for any reason. Mark Darville
Phil E.
04/2015
5.0
plumbing, water heater repair
  + 0 more
.
Description of Work: Changed out all of the water connections in the house. Many had become corroded due to the Midland water supply. The house was built in 1994.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$1,665
Response from The Darville Company - Air Conditioning & Plumbing
Thank you for the response and for your business. Our plumbers really do a great job of being thorough clean and neat. Call us whenever we can be of service. Mark Darville
Phil E.
04/2015
5.0
plumbing, water heater repair
  + 0 more
.
Description of Work: This was an Angie's List special that included a complete evaluation of all of the water connections in the home. They also provided estimates on two additional projects: changing out all of the faucet connections in the house and the addition of a control to reduce the pressure of the water coming into the house.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$49.95
Response from The Darville Company - Air Conditioning & Plumbing
We certainly do appreciate your business! Let us know whenever we can be of service.
Jeremy H.
04/2015
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: They put a new a/c and heating unit in my house and even worked with me on payment terms!
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,200
Response from The Darville Company - Air Conditioning & Plumbing
Thank you! We do have a great crew that we are very proud of. They exceed our customer's expectations every day. Most of our customers use one of our payment terms when buying a new Home Comfort System. We look forward to service you again any way we can. Call anytime. Mark Darville
Chad R.
03/2015
5.0
plumbing
  + -1 more
I had a Big Deal. It was fine.
Description of Work: Water heater inspection and flush.
Rating CategoryRating out of 5
Yes, I recommend this pro
Response from The Darville Company - Air Conditioning & Plumbing
Thank you! We appreciate your business and are ready to serve you in any way we can. Mark Darville
maria L.
02/2015
4.0
heating & air conditioning/hvac
  + -1 more
It turned out okay.
Description of Work: They did an update on my air conditioner.
Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$49
Response from The Darville Company - Air Conditioning & Plumbing
Thank you so very much. We appreciate your business. Call us again anytime for any reason. Mark Darville
Kristen C.
01/2015
5.0
plumbing
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from The Darville Company - Air Conditioning & Plumbing
Thank you so very much. We appreciate your business and look forward to serving you in the future. Mark Darville
Vonzel S.
01/2015
5.0
plumbing
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from The Darville Company - Air Conditioning & Plumbing
Thank you! We are one of the few that do not mind traveling to Wink to take care of the fine people there. We appreciate your business and look forward to serving you in the future.
ricardo M.
12/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: It was two of them so it didn't take them long but the cleaned the in and out door units, they didn't change the filter only because I hade just changed it.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$50
Response from The Darville Company - Air Conditioning & Plumbing
So very glad you are pleased. We have found that this service saves our customers tons on unexpected repair bills and utility costs plus saves frustration of not having heat when they need it most. It is getting cold tomorrow - peace of mind of a safe and properly working furnace is priceless. Call for anytime. Mark Darville
JON S.
12/2014
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
unknown
Description of Work: Repaired A/C unit. Unfortunately, it turned out that the unit needed to be replaced, and the only reason I did not have them do it, was that they did not have a replacement in stock. I therefore went with their sister company, Bosworth, who was able to replace the unit.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$189
bradford L.
10/2014
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
unknown
Description of Work: They service my air conditioner.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$60
Response from The Darville Company - Air Conditioning & Plumbing
Thank you! It is now about time to get the furnace checked out for winter. Give us a call and we will get that taken care of for you. Mark Darville
Glendya W.
10/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: they called another provider for us who was very satisfactory. They did not do this kind of clean out.
Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
Yes, I recommend this pro
Response from The Darville Company - Air Conditioning & Plumbing
Thank you! We do our best to take care of our customers even if it involves finding someone else that provides a service we do not do. Call us again whenever we can be of service. Mark Darville
Karen O.
10/2014
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
unknown
Description of Work: They unblocked the air conditioner ductwork and also repaired everything else that had gone wrong in the system. They came right away, even after hours, without charging me for after hours pricing. They were clean, professional and through.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from The Darville Company - Air Conditioning & Plumbing
Thank you very much. We truly do have an all-star crew. Their knowledge and customer service skills makes my job a great one. Call us again when ever we can be of service. Mark Darville
Pamela T.
10/2014
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
Great
Description of Work: Check ac unit and provided information to make my home cool better.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Response from The Darville Company - Air Conditioning & Plumbing
Thank you so very much for taking the time to write us telling us you were pleased with our service. We work hard to exceed our customer's expectations on every call whether it is a $20,000 project or a $99.00 service call. We look forward to serving you again. Mark Darville
Cecil M.
09/2014
4.0
plumbing
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$1,000
Response from The Darville Company - Air Conditioning & Plumbing
Thank you for you encouragement on our quality and professionalism, we work hard to keep our standards exceptionally high. I am disappointed that you were concerned with the $576.00 cost of the repairs to your system which included: replacing a blower motor, capacitor, circuit board and cleaning a blower assembly. We try hard not to have any surprises with our Project Pricing program which includes discussing the cost of repairs and options with our customers before making the repairs. The technician that took such good care of you is one of the best in the industry and is generally very good in discussing repair options with the customer as well. I am very sorry we fell short on this call. Mark Darville

Contact information

3706 N County Rd W, Odessa, TX 79764

www.darvilleco.com

Licensing

Bonded
Insured
Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
Yes
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.

Service Categories

Plumbing,
Heating and Air Conditioning,
Water Heaters,
Drain Cleaning,
Sewer Cleaning,
Insulation,
Natural Gas Lines,
Electrical

FAQ

The Darville Company - Air Conditioning & Plumbing is currently rated 4.9 overall out of 5.
The Darville Company - Air Conditioning & Plumbing accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
No, The Darville Company - Air Conditioning & Plumbing does not offer free project estimates.
Yes, The Darville Company - Air Conditioning & Plumbing offers eco-friendly accreditations.
No, The Darville Company - Air Conditioning & Plumbing does not offer a senior discount.
Yes, The Darville Company - Air Conditioning & Plumbing offers emergency services.
No, The Darville Company - Air Conditioning & Plumbing does not offer warranties.
The Darville Company - Air Conditioning & Plumbing offers the following services: Plumbing, water heaters, gas lines, sewer lines, drain cleaning, pool & spa heaters, disposals & dishwashers. Heating & A/C
Ask for details.

Contact information

3706 N County Rd W, Odessa, TX 79764

www.darvilleco.com