The Darville Company - Air Conditioning & Plumbing

unknown

.

We are still trouble shooting...

unknown

Quick and efficient.

unknown

unknown

unknown

The story begins in June with Mr. Darville coming to our home to bid the job. We were looking to replaced the existing unit but he felt that it would be best if we tried to thoroughly maintenance the existing unit and see if we could get some more life out of it. We were also about to start a major remodel of the home, so Mr. Darville thought it would be best if we waited until the heavy construction/destruction was completed. As it turns out, our first general contractor was completely incompetent and ultimately bailed on us. We hired a new general contractor and got back on track, finishing up this week. What I liked about Darville is that they never forgot about us. They would call periodically to see how far along we were. When I called last week to schedule the service, they knew us without having to look at a file. Another thing I really like is that they honored the original bid for the job. They could have very easily charged us more since it had been so long since they first came to us. That shows a lot of integrity in honoring that price, despite the fact that all the delays were on us. All in all I would use this company again and again. It's hard to find good service, let alone consistent service. Highly recommend and I can assure they will get all our a/c and plumbing business.

Tech used a very professional machine snake from rooftop. Other option was to break open main line by digging in backyard. Many don't like to work from the roof and charge more for digging. The auger got stuck and would not make it past the first 90 degree angle. Tech broke off half the auger and bent the remaining half into semi-circle which worked perfectly. Again saving a backyard dig and mucho denero. He came on a Saturday which costs more than usual but gave me all the discounts possible. Could have charged me $400.00 even without digging. He was friendly and professional. Total time about 2 hours to snake the main and snake a tub trap. I will use them again. I am a retired contractor and have snaked drains. They had the high dollar equipment for the tough job.

. Excellent service,. I had my gas turned off on Thursday night because of a gas leak. I called them on Friday morning and they were there in approx. an hour. These men worked through their lunch to get the gas line in and the water heater in by the end of the day so I would not have to be without gas over the weekend. Everything went great

We were able to get a plumber out the next day after calling. The plumber arrived exactly on time. He fixed the problem in less than half an hour. The plumber was courteous and efficient. He clearly answered my questions about what the problem was and what he did to fix it. As other reviewers have noted, the price is high. However, readers need to keep in mind that due to the extremely high construction activity in the Midland-Odessa region coupled with the high salaries that are pulling many skilled workers into the oil field, it is difficult to find competent skilled help, especially in plumbing and electricity. Darville exceeded our expectations.

Can't say anything other, but the whole transaction was great. I would highly use this company in the past, in fact it is probably the only one I will be using.

system . returned 6/13/13 charged sys. all is well

Wonderfully! We called on a Sunday morning & the tech called us back & said he'd be there in 15-20 minutes. He showed up, checked the situation & replaced the capacitor. He didn't have the correct one, but put 2 in to carry us until Monday, when he could get one. He came back on Monday & put the new capacitor in. All of this was covered under our warranty, which I really appreciate them honoring! All of our interactions with Darville have been good, we have been using them for a number of years, since they replaced our a/c. I am very thankful for their attitude toward service, as my father was in the plumbing, heating, a/c business & was very service oriented.

Ryan and Gordy did a great job,was here when they said they would be .Was very courteous ,friendly ,answered all our questions and explained how they were going to do the job.When job was finished cleaned up the area hauled all trash off.Explained how the thermostat works and how to set it.

It was so refreshing to have competent techs come and complete a job all in the same day as the service request. Rare occurrence in these parts. They were friendly and knowledgeable. I would not hesitate for a moment recommending this company. It was expensive, but of course I had to pay mileage since I live out in the boonies. The technician did not mind talking to my home warranty service to provide them with the initial estimate along with the diagnoses; I was grateful he did not mind doing this so that I could be reimbursed. They also went out of their way to tell me some additional problems that needed correcting in the future that the original contractor did wrong during the install. Great guys, and great work.

We have had very good interaction with them. They did an excellent job and we have had no problems with them at all. They were very good. Expect prompt service, reliable, and honest. Just good, honest service. We weren't to crazy about the price, but we knew we were going to get good quality service. We will most definitely use them again.

Prompt and courteous service. Plumbers showed up when they were scheduled to arrive, were very efficient and did a good job keeping work areas clean and picked up afterward. I would definitely use them again!

All went smoothly. They came and let the old wot water heater begin to drain out that am by 4 in the afternoon the new tankless hot water heater and the new water saving commode was also put in.

I have done business with Darville regularly for 16 years. They are great people, do great work, and have always taken care of me as if I was part of their family.

Manny and assistant Gavin arrived on time, were polite and courteous. They fixed our a/c and cleaned up after themselves. Very professional.

I contacted Darville for an estimate on a water line installation on my refrigerator. They answered the phone promptly and was at my home within two hours to access the situation and to give an estimate. The estimate was to much for my budget. However, I did appreciate them responding as quick as they did. I have used them in the past and will continue to use their services.

Fast, clean and professional installation. I had trouble getting other contractors to even talk to me about this work as they seemed to only be interested in quick repair jobs, or larger commercial or new construction work. Darville gave me a fair price, showed up when scheduled and completed the work neatly and professionally. I will definitely use them again for any plumbing needs.

Overall I think they do a great job, sometimes a little high on price. Service is top notch but, I always looks for the best price.