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Riddell Plumbing, Inc.

Plumbing, Water Heaters, Drain Cleaning,

About us

I’m Scott Riddell, the owner and founder of Riddell Plumbing, Inc. I was born and raised right here in Dallas, Texas. At the age of 19, I started working at a plumbing company. I almost immediately knew this is what I love and live for. In 1987, I started with one truck and my garage. Here we are, 26 years down the road and I am very proud to say my company has grown into one of the largest and best plumbing companies in the Dallas-Fort Worth area. I give every task my all and I can promise you that you will never receive less than 100% from me or my employees. I still go out in the field every day to check on jobs, meet our customers, and make sure everyone is satisfied with my work ethics. This company was built on a lot of hard work, honesty, and quality. We treat every single job as if it is our own, and we always thrive for perfection, and satisfaction!

Business highlights

38 years of trusted experience
Emergency Services Offered

Services we offer

We can handle fixtures, disposals, water heaters, drain cleaning, leak detection, sump pumps, gas service, and so much more. Give us a call to see how we can help!

Services we don't offer

Ask For Details

Amenities

Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.6102 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
85%
4
4%
3
2%
2
3%
1
6%


Rating CategoryRating out of 5
quality
4.7
value
4.5
professionalism
4.7
responsiveness
4.8
punctuality
4.8
Showing 76-100 of 102 reviews

susan M.
07/2020
5.0
plumbing
  + -1 more
Good
Description of Work: replace faucet sink
Rating CategoryRating out of 5
Yes, I recommend this pro

Karen R.
09/2017
5.0
plumbing
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Riddell Plumbing, Inc.
Thanks so much for the great review! Please call on us again if we can ever be of assistance. -Scott Riddell

Pierce A C.
05/2017
5.0
plumbing
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Ben D.
04/2017
5.0
appliance repair, plumbing
  + 0 more
They are very responsive.
Description of Work: They did a couple of minor repairs in the kitchen and the bathroom.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

James G.
12/2016
1.0
plumbing
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
4.0

$4,000

Charles R.
07/2016
5.0
plumbing
  + -1 more
unknown
Description of Work: Replaced sump pump

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$500

diane G.
05/2016
5.0
plumbing
  + -1 more
unknown
Description of Work: Great!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Gayle T.
05/2016
1.0
small appliance repair
  + -1 more
unknown
Description of Work: Having used Riddell in the past I was confident that could take care of my plumbing problem - both bathroom backing up water into the house. Problem one is that I've used Ridell twice in the recent past for this same problem and thought it was fixed. Nope. I called on a Saturday morning when this happened and asked that they come out that day. They assured me they would be here. By 7:30 no one had showed. I called Scott Riddell on Monday, after calling another plumber to take care of the problem, and left a name and number. I stated that they had done work for me several times and I wanted to speak with him. No return call - even now. One of the worst things in my book is an unreliable plumber when you have water surging into your house, so I rate Riddell the lowest possible score.
Rating CategoryRating out of 5

Response from Riddell Plumbing, Inc.
We are working with this customer to determine where the communication breakdown is and correct the problem. Riddell Plumbing has not built a good, respectful, dependable business for the last 30 years on this type of customer service. Scott Riddell President Riddell Plumbing, Inc.

william S.
03/2016
5.0
plumbing
  + -1 more
unknown
Description of Work: Professional, timely and efficient. They say what they'll do and then do what they say. Ethical and under budget.
Rating CategoryRating out of 5
Yes, I recommend this pro

RON H.
02/2016
5.0
plumbing, water heater repair
  + 0 more
.
Description of Work: Labeled the electric panel & performed a home electrical inspection, etc.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$158

Juan R.
12/2015
5.0
gas leak repair, plumbing
  + 0 more
unknown
Description of Work: My Mother in law's gas was shut off and cold weather was approaching. They said they'd show up, but couldn't give me a timeframe. They did however, give me a 30 min. heads up prior to arrival. They did two isolated pressure tests: a) from meter to the house and b) from the house to all the gas pipe outlets throughout the house. They arrived at 6:45 pm and left approx. 7:45. They diagnosed and pin pointed the main problem and left me with an estimate, as requested. I really appreciated their quick responsiveness and assessment.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
3.0

Yes, I recommend this pro
$380

CJ B.
10/2015
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$300

Manfred R.
09/2015
5.0
plumbing, water heater repair
  + 0 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

c L.
04/2015
5.0
plumbing
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$600

Response from Riddell Plumbing, Inc.
Thank you for the "A"! :) -Scott Riddell

Mary H.
04/2015
5.0
plumbing, water heater repair
  + 0 more
unknown
Description of Work: Repaired break in main line where it connects to city sewer.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,700

Response from Riddell Plumbing, Inc.
Thanks for the great review! We appreciate your business! -Scott Riddell

Karen R.
01/2015
5.0
home remodeling, plumbing, water heater repair
  + 1 more
unknown
Description of Work: Replaced flame rod on Rinnai tankless water heater and replaced valve stems on bathroom sink.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from Riddell Plumbing, Inc.
Thanks so much for the great review! We appreciate your business! -Scott Riddell

JACULYN M.
12/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: Replaced shut off valve and replaced shower knob

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from Riddell Plumbing, Inc.
We appreciate the great review, as well as your business! :) -Scott Riddell

william B.
06/2014
4.0
drain cleaning, plumbing
  + 0 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
3.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Response from Riddell Plumbing, Inc.
[member name removed] - Our records indicate that work was called in, but was later canceled. Nor do we show any invoicing for this job. Could you please check your records? Perhaps it was completed by another plumbing company. Please keep us in mind for your next job. Thanks, Scott Riddell

ELIZABETH B.
06/2014
5.0
plumbing
  + -1 more
It was fine, they did a nice job.
Description of Work: They replaced a sewer line.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,600

Response from Riddell Plumbing, Inc.
Thanks for the great review! We appreciate your business! -Scott Riddell

Ben D.
03/2014
5.0
gas leak repair, plumbing
  + 0 more
.
Description of Work: Install gas cut off valve.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Riddell Plumbing, Inc.
Thanks so much for the good review. We really appreciate your business! -Scott Riddell

Vikki M.
02/2014
5.0
plumbing
  + -1 more
excelent
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Riddell Plumbing, Inc.
Thank you for the great review and for your business! -Scott Riddell :)

Linda E.
09/2013
5.0
plumbing
  + -1 more
They were excellent.
Description of Work: They were referred to me by a friend to do some plumbing work. They had to dig a trench from my house to the outside water source . They had to replace a line and they did a great job. They were here when they were supposed to be. They were very reliable.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,700

Lyndon B.
11/2012
5.0
plumbing
  + -1 more
Good
Description of Work: They were asked to repair a commode in a an old house where the floor was sagging.They used there imagination and repaired iit when I did not think it was repairable. Price was reasonable. They were prompt and did everything they said they would.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$182

KARYL A.
06/2007
5.0
gas leak repair, plumbing
  + 0 more
They were prompt, the price was good and they were courteous. There were no surprises and the estimate stayed the same. I would recommend them.
Description of Work: They fixed a gas leak by replacing a pipe outside our home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,050

MONICA J.
04/2006
5.0
plumbing
  + -1 more
The service guys were great! They explained what the problem was, how it originated and what they were doing to fix it. They did not mind me watching over the shoulder and were very friendly!
Description of Work: Leaking underground pipe in front yard was repaired.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$97

Contact information

3700 US HWY 80 E, Mesquite, TX 75149

www.riddellplumbing.com

Service hours

Sunday:
Closed
Monday:
7:00 AM - 7:00 PM
Tuesday:
7:00 AM - 7:00 PM
Wednesday:
7:00 AM - 7:00 PM
Thursday:
7:00 AM - 7:00 PM
Friday:
7:00 AM - 7:00 PM
Saturday:
7:00 AM - 2:00 PM

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Water Heaters,
Drain Cleaning,
Natural Gas Lines,
Kitchen and Bath Remodeling,
Appliance Repair - Small,
Appliance Repair,
Wells and Pumps,
Drain Pipe Installation,
Fireplaces

FAQ

Riddell Plumbing, Inc. is currently rated 4.6 overall out of 5.

Sunday: Closed

Monday: 7:00 AM - 7:00 PM

Tuesday: 7:00 AM - 7:00 PM

Wednesday: 7:00 AM - 7:00 PM

Thursday: 7:00 AM - 7:00 PM

Friday: 7:00 AM - 7:00 PM

Saturday: 7:00 AM - 2:00 PM

Riddell Plumbing, Inc. accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Riddell Plumbing, Inc. does not offer free project estimates.
No, Riddell Plumbing, Inc. does not offer eco-friendly accreditations.
No, Riddell Plumbing, Inc. does not offer a senior discount.
Yes, Riddell Plumbing, Inc. offers emergency services.
No, Riddell Plumbing, Inc. does not offer warranties.
Riddell Plumbing, Inc. offers the following services: We can handle fixtures, disposals, water heaters, drain cleaning, leak detection, sump pumps, gas service, and so much more. Give us a call to see how we can help!
Ask For Details

Contact information

3700 US HWY 80 E, Mesquite, TX 75149

www.riddellplumbing.com

Service hours

Sunday:
Closed
Monday:
7:00 AM - 7:00 PM
Tuesday:
7:00 AM - 7:00 PM
Wednesday:
7:00 AM - 7:00 PM
Thursday:
7:00 AM - 7:00 PM
Friday:
7:00 AM - 7:00 PM
Saturday:
7:00 AM - 2:00 PM