Texas True Appliance Repair LLC

appliance repair

About us

Texas True Appliance Repair LLC is a family owned business that prioritizes customer service with honest & affordable rates. We have over 15 years experience in the appliance industry and work on all major brands and any appliance issue you may have. Give us a call today and we will be happy to help!

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

CreditCard

Reviews

4.9234 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
97%
4
3%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.9
responsiveness
5.0
Showing 201-225 of 234 reviews

Oscar P.
05/2023
5.0
They are very fast and responsive

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$82

Lisa H.
05/2023
5.0
Rich was prompt and addressed the issue

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
5.0

Yes, I recommend this pro
$75

Brian R.
05/2023
5.0
Awesome service! Owner very professional and trustworthy with great advice and fixed right away. I would recommend him to anyone!

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro
$135

Bernadine R.
05/2023
5.0
I was very pleased with the repair work done by Texas True. As he was doing the repair, he explained what he was seeing and as he put in the new icemaker, he explained in detail the problem with the icemaker, what to expect with this replacement, and the same for the repair on the dishwasher. I will call him for all my plant repairs in the future. I thought he was reasonable and well worth what I paid for my peace of mind. By the way, he appears to be very knowledgeable about appliances.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$406

Louis G.
05/2023
5.0
The service technician gave us a honest and fair assessment of the feasibility of the repair of our refrigerator. Additionally, he gave us his opinions of the best choices of brands if we decided on replacing our current unit. I would highly recommend Texas True Appliance Repair LLC to anyone in need of appliance repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$81

Deb E.
05/2023
5.0
Rich did an excellent job repairing my refrigerator. He was prompt, professional, explained everything clearly and left the work area clean after the repair. I would highly recommend his services

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$221

Tim S.
05/2023
5.0
Rich did an excellent job today on my refrigerator service call. He is nicely communicative, prompt and professional. He addressed each of my questions patiently and thoroughly...and I had many. His service fee is reasonable and I'll be sure to recommend him to others.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Karen L.
05/2023
5.0
Good communication, quick service!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$195

STEPHEN G.
05/2023
5.0
Was quick and courteous.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Greg K.
05/2023
5.0
Prompt & personable. Will hire him again

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Stephanie W.
04/2023
5.0
Very prompt, was able to come out the very next day! Richard was informative and helpful and fixed my dishwasher within 5 minutes!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Lelia J.
04/2023
5.0
Came out on Sunday to complete repairs after ordering parts

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$319

Wayne S.
04/2023
5.0
Rich is a professional repairman.. He quickly determined the problem.. I will use him again

Rating CategoryRating out of 5
quality
5.0
value
3.5
responsiveness
5.0

Yes, I recommend this pro
$269

Kim C.
04/2023
5.0
Very nice and prompt

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
5.0

Yes, I recommend this pro
$300

Bonita S.
04/2023
5.0
Rich arrived less than an hour after we made the appointment. He was able to open our malfunctioning oven-door lock and to properly seat and level our dishwasher so it would work properly. His rate was very reasonable, and he is amiable and professional. We will be his customers going forward. I heartily recommend Texas Tru.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$130

Robert S.
04/2023
5.0
Great job, explained what was found and what it was doing looked the part up - gave us a good price for part and labor and ordered it right away when I said yes. Was early on the day to install the part - everything looks good and running great - would highly recommend

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$280

James F.
04/2023
5.0
Rich promptly reached out to me after I requested a quote for dryer repair. He showed up on time a few hours later, found the problem, and quickly resolved it. I have his business card on my desk and will reach out to him again if another appliance goes out.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Theresa P.
04/2023
5.0
I had them come and replace my garbage disposal. They were fast at their service and communicative. However the garbage disposal did leak the first time around of installation so he had to come back next morning to tighten the installation so that it doesn't leak. So I gave a 4.5 star on work quality because he had to come back but thankfully he came back and repaired it 100% so that we have a functioning garbage disposal.

Rating CategoryRating out of 5
quality
4.5
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$130

Steve K.
04/2023
5.0
Rich was quick and explained everything.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro
$280

Mike C.
04/2023
5.0
Rich did a great job. He came out on a Sunday on short notice and provided excellent recommendation. He was able to diagnose and repair my refrigerator within an hour. Overall very great experience and would highly recommend him for your appliance repair needs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$52,460

Lorraine F.
04/2023
5.0
Rich was prompt in his response, on time, friendly, and professional . He explained the situation and the solution. Extremely satisfied-he is my new go-to appliance repair guy ð

Rating CategoryRating out of 5
quality
4.5
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Michelle W.
04/2023
5.0
The Texas True Appliance Repair representative was, friendly, and professional, he gave me some great advice on taking care of a part of my dryer, that may need care in the future. Thank you Richard. I highly recommend this company and it's great representatives.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$207

Edward H.
04/2023
5.0
Rich was able to quickly respond to my request for service. He arrived in a timely fashion. He quickly identified the problem and resolved the issue

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$235

Yelena J.
04/2023
5.0
Quick, knowledgeable and professional service.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro
$299

Don G.
04/2023
5.0
The service was completed within 24 hours of making my request, and the cost was reasonable. I would certainly call on them again, if needed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Contact information

599 S Custer Rd, McKinney, TX 75070

https://texastrueappliancerepair.com/

Service hours

Monday:
7:00 AM - 6:00 PM
Tuesday:
7:00 AM - 6:00 PM
Wednesday:
7:00 AM - 6:00 PM
Thursday:
7:00 AM - 6:00 PM
Friday:
7:00 AM - 6:00 PM
Saturday:
8:00 AM - 3:00 PM
Sunday:
8:00 AM - 3:00 PM

Service Categories

appliance repair

FAQ

Monday: 7:00 AM - 6:00 PM

Tuesday: 7:00 AM - 6:00 PM

Wednesday: 7:00 AM - 6:00 PM

Thursday: 7:00 AM - 6:00 PM

Friday: 7:00 AM - 6:00 PM

Saturday: 8:00 AM - 3:00 PM

Sunday: 8:00 AM - 3:00 PM

Texas True Appliance Repair LLC accepts the following forms of payment: CreditCard
Yes, Texas True Appliance Repair LLC offers free project estimates.
No, Texas True Appliance Repair LLC does not offer eco-friendly accreditations.
No, Texas True Appliance Repair LLC does not offer a senior discount.
No, Texas True Appliance Repair LLC does not offer emergency services.
Yes, Texas True Appliance Repair LLC offers warranties.

Contact information

599 S Custer Rd, McKinney, TX 75070

https://texastrueappliancerepair.com/

Service hours

Monday:
7:00 AM - 6:00 PM
Tuesday:
7:00 AM - 6:00 PM
Wednesday:
7:00 AM - 6:00 PM
Thursday:
7:00 AM - 6:00 PM
Friday:
7:00 AM - 6:00 PM
Saturday:
8:00 AM - 3:00 PM
Sunday:
8:00 AM - 3:00 PM