Texas True Appliance Repair LLC

appliance repair

About us

Texas True Appliance Repair LLC is a family owned business that prioritizes customer service with honest & affordable rates. We have over 15 years experience in the appliance industry and work on all major brands and any appliance issue you may have. Give us a call today and we will be happy to help!

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

CreditCard

Reviews

4.9234 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
97%
4
3%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.9
responsiveness
5.0
Showing 1-25 of 234 reviews

Jason J.
01/2025
5.0
n/a

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

$100

Steven S.
12/2024
5.0
Quick response and knowledgeable service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Ramesh S.
12/2024
4.0
Issue was promptly addressed and technician was easy to work with.

Rating CategoryRating out of 5
quality
5.0
value
3.0
responsiveness
5.0

Yes, I recommend this pro

Joyce H.
11/2024
5.0
Everyone was helpful and friendly!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Reed H.
11/2024
5.0
Did a great job. Got the part quickly and installed the next day.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


Josh M.
11/2024
5.0
It was great!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Steve J.
11/2024
5.0
Great communication and excellent service. Stuart was on time and efficient. My dishwasher is fixed and working great.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$103

Ed E.
10/2024
5.0
Our repair tech Duane Schwab was very helpful in expalinng to us know what the problem was and what he needed to do to repair the problem. He was very professional and friendly. I really felt like he knew what he was talking about. It instilled a confidence in him of he really knowing job. We value his workmanship and knowledge in his job . Thank you Ed

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Dale G.
10/2024
5.0
Communication was excellent. This was a small job that the technician completed quickly and in a professional manner.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Roman H.
10/2024
4.5
The washing machine couldnâ t be repaired and appreciated the candid assessment.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Mary C.
10/2024
5.0
The technician tested the equipment and determined the issue. It was not worth repairing. The technician was knowledgeable and professional. I will definitely consider them in the future.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Stephanie J.
10/2024
5.0
Found them thru Angi's

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Nanci W.
10/2024
5.0
Seemed very knowledgeable and fixed the problem, greatly appreciated

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Steve S.
10/2024
5.0
They were great!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Terri L.
10/2024
5.0
Knowledgeable, respectful, courageous. Diagnosed the problem. Ordered the correct part. Repaired my refrigerator quickly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Gale Y.
10/2024
5.0
Texas True Appliance resolved a leak issue with our 6 year old Kitchen Aide dishwasher. What was of note in working with them - the technicians were personable. knowledgeable and professional - the first visit was to determine the issue and the second to perform the repair. They offered guidance on repair versus replace (bigger picture lifespan for the appliance/model in question) as well as ideas on how to monitor for leaks in the future (leak detection devices). All the things we value and appreciate from service providers. Their experience is a great benefit to the consumer, especially in this age of disposable appliances. Highly recommend Texas True Appliance and we will use them again, hopefully not for the dishwasher!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$468

Kathleen R.
10/2024
4.5
Both the technician and the office staff were very pleasant and helpful.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
4.0

Yes, I recommend this pro
$23,500

Lorri S.
10/2024
5.0
Honest professional prompt group of people.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Nancy C.
10/2024
5.0
They did a great a job in communicating with me on scheduling changes. Arrived on time and quickly fixed the problem on the washer and charged a very fair price.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$245

Stacey L.
10/2024
5.0
Jennifer was easy to work with scheduling appointments. Rich was very knowledgeable about what was wrong with our kegerator and garage fridge. He had the parts needed within a few days. Came back within a week, installed the parts and everything is working great! Thanks True Appliance!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Lisa S.
10/2024
5.0
Very fast and efficient service

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
4.5

Yes, I recommend this pro

Kent M.
10/2024
5.0
I recently had an outstanding experience with Texas True Appliance Repair, thanks to Rich, who was my contact there. After my dishwasher broke down unexpectedly, I reached out to them at 5:10 PM, and to my surprise, Rich had everything organized to address the issue promptly. By noon the next day, my dishwasher was running smoothly again, thanks to their swift and skillful service. Not only was Rich incredibly helpful and professional throughout the entire process, but the cost of the repair was also very reasonable. The quick turnaround, coupled with the excellent customer service and fair pricing, truly sets Texas True Appliance Repair apart. I wholeheartedly recommend them to anyone looking for dependable, efficient appliance repair. Their team, especially Rich, won't let you down!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$129

Skip G.
10/2024
5.0
Diagnosis and resolutions was completed in 2 visits. Part was ordered is reason took 2 trips. Part was $105, Trip & time charges: $193.50

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Samuel L.
10/2024
5.0
Fixed my silly error with our washer, turned out to be a simple installation error.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Julie C.
09/2024
5.0
The service man was very courteous and knowledgeable. He advised us about ordering a part for an older refrigerator and didn't try to sell us anything we didn't need. I appreciated his honesty. Thank you.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Contact information

599 S Custer Rd, McKinney, TX 75070

https://texastrueappliancerepair.com/

Service hours

Monday:
7:00 AM - 6:00 PM
Tuesday:
7:00 AM - 6:00 PM
Wednesday:
7:00 AM - 6:00 PM
Thursday:
7:00 AM - 6:00 PM
Friday:
7:00 AM - 6:00 PM
Saturday:
8:00 AM - 3:00 PM
Sunday:
8:00 AM - 3:00 PM

Service Categories

appliance repair

FAQ

Monday: 7:00 AM - 6:00 PM

Tuesday: 7:00 AM - 6:00 PM

Wednesday: 7:00 AM - 6:00 PM

Thursday: 7:00 AM - 6:00 PM

Friday: 7:00 AM - 6:00 PM

Saturday: 8:00 AM - 3:00 PM

Sunday: 8:00 AM - 3:00 PM

Texas True Appliance Repair LLC accepts the following forms of payment: CreditCard
Yes, Texas True Appliance Repair LLC offers free project estimates.
No, Texas True Appliance Repair LLC does not offer eco-friendly accreditations.
No, Texas True Appliance Repair LLC does not offer a senior discount.
No, Texas True Appliance Repair LLC does not offer emergency services.
Yes, Texas True Appliance Repair LLC offers warranties.

Contact information

599 S Custer Rd, McKinney, TX 75070

https://texastrueappliancerepair.com/

Service hours

Monday:
7:00 AM - 6:00 PM
Tuesday:
7:00 AM - 6:00 PM
Wednesday:
7:00 AM - 6:00 PM
Thursday:
7:00 AM - 6:00 PM
Friday:
7:00 AM - 6:00 PM
Saturday:
8:00 AM - 3:00 PM
Sunday:
8:00 AM - 3:00 PM