Reliable and Trustworthy House and Carpet Cleaning Service When you live a busy life, it is hard to find the time to organize and tidy your home or vacation rental. You can rely on us to take care of your property so that you can focus on the things that are important to you.
They have very poor customer service. Lack of communication, they never answer their phone. After I was able to finally get them out to my house, they did a good job with my gutters.
Description of Work: Gutter cleaning
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$99
Response from Love My Clean House
Sorry about that, our office hours are Monday to friday 8 to 5 pm with 12 to1 out for lunch we have 2 lines all the time 972-256-6276 /214-295-4338 and we have a secretary to answare any questions, you can also go to our website www.lovemycleanhouse.com and we have a chat room and contac us tab, you can live us a mesage. also in our information in Al is our contact and email. We glad your gutter were clean in professional matter, I set a note in your file for next time and it will not happen again :) Love My Clean House
Andrew L.
12/2016
5.0
window cleaning
+ -1 more
It went great. The crew showed up on time and they were very professional and hard working. Five stars all the way!
Description of Work: These guys were fantastic and they worked so hard! My windows have never looked better and I will be happy to call them out again. This is something that I want to do every year.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Teresa S.
12/2016
5.0
carpet cleaners
+ -1 more
They were 30 minutes late and did not call, but when I called in the agent informed me of where the provider is and when he would arrive. They were extremely clean. They wore booties over their feet and they had rubber covers over the ladder to protect the stucco on the house. They were very respectful and responsive to my requests. Inside the house they were also very clean and neat. They also were on the roof and I asked them if they could check out one of my dryer vents. He went above and beyond the call of duty and cleaned out the vent for me. This was not even what they were there, but they were more than willing to help me out in anyway possible. The coupon I purchased had expired, but they were willing to honor the pricing anyways! I would recommend them to anyone and will be using them again shortly.
Description of Work: Cleaned interior and exterior windows.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Carolyn W.
12/2016
5.0
window cleaning
+ -1 more
it went very well. They arrived on time and left my windows looking beautifully clean.
Description of Work: My windows needed to be washed.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Patricia R.
11/2016
5.0
window cleaning
+ -1 more
Oh my gosh what a difference this made ! I should have had this done sooner.
Description of Work: They cleaned inside and outside windows
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Steve G.
11/2016
5.0
window cleaning
+ -1 more
Great work, professional and courteous and quick. Thanks a lot , very good crew.
Description of Work: Clean windows inside , and out
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Greg J.
11/2016
5.0
window cleaning
+ -1 more
They did an awesome job! Highly recommend!
Description of Work: Window cleaning.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$149
allie M.
11/2016
5.0
gutter cleaning
+ -1 more
They did a great job. It was fast, neat and tidy.
Description of Work: I purchased a "Big Deal" for Love My Clean House. It was for the full gutter cleaning.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$120
travis M.
11/2016
4.0
window cleaning
+ -1 more
Overall it went good. cons: They were a hour and half late and it was early evening when they arrived and had to come back the next day to finish. Also, one of my windows was tinted inside of the home for a glare and somehow it got a 8 in tear in the middle of window. When I asked about it, they said it was already like that.? Assured them it wasn't and they said sorry we can't do anything about it. In the end I had them remove the tint on the entire window because it was at the top of the stairs and looked horrible. pros- responsive in scheduling me and following up good price thru angies list workers were professional & responsive to any questions or concerns did a great job on all other windows
Description of Work: Got 26 windows cleaned inside and out.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
3.0
Yes, I recommend this pro
Marty P.
10/2016
5.0
carpet cleaners, window cleaning
+ 0 more
Great - The two-man crew arrived on time and cleaned windows quickly.
Description of Work: Wash windows
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Lynn B.
10/2016
5.0
house cleaning
+ -1 more
They arrived promptly, did the work, and asked me to inspect it before leaving. They did a good job.
Description of Work: House cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Kathy T.
10/2016
4.0
window cleaning
+ -1 more
They were very good until this last time and I was not happy with them. They just didn't do as good a job. They usually clean the outside and inside of the windows, but this time He asked "Well, do you want us to do the inside?" I thought with his attitude I didn't want him to see everything I've got in there anyway. I just said no and I won't use them again. Instead of coming in and just doing the whole thing, I don't know, it just wasn't like it was before. They just didn't do as good a job.
Description of Work: Window cleaning
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0
Gwen D.
09/2016
3.0
house cleaning
+ -1 more
The crew seemed to work in slow motion and got very little done in the 4 hrs. (2 people for 2 hrs). And I had specifically told them NOT to clean the kitchen and focus on the bathrooms and other areas, but they cleaned the kitchen anyway, after I had just spent 3 hours cleaning it myself. And the instructions said to tell them what areas to clean, because 4 hours would not get my whole house cleaned. I called them to complain after they were done and they sent 2 people out to clean for another 30 minutes, and those 2 people got more done than the other 2 people did in 2 hours. So I know the first crew were just going slow in order to get me to pay for additional hours. All my 4 hour cleaning got me was my bedroom, bathroom, family room and my kitchen that was already spotlessly clean. I appreciate that when I called they sent another crew for 30 min., but I don't t like having to monitor and complain in order to get the service done correctly,
Description of Work: I bought a 4 hr cleaning service for $80.
Rating Category
Rating out of 5
quality
2.0
value
3.0
professionalism
2.0
responsiveness
4.0
punctuality
4.0
$80
Response from Love My Clean House
I'm sorry we ran out of time and my girls did not understand what was need to be done, I guess you spoke with Jonathan and he send another cleaner for 30 more minutes. She is more fluent and she will help you i the long run If you need to talk to me please call me at my house 214-774-9649 We strive for 100% but sometimes we have one of those day, I hope you still consider us in the future. we thank you for your input and I will make sure this will not happen again. Juan Maza Owner of Love My Clean House
Kyle H.
09/2016
5.0
house cleaning
+ -1 more
Service went very well! They always do a great job.
Description of Work: Basic housecleaning service - 2 team members / 2 hours
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Martha W.
09/2016
4.0
house cleaning, floor cleaning
+ 0 more
It was just ok. The lady & gentleman that showed up were very pleasant. I asked them to straighten up closets and pantries, which they did. When I came back that evening, there was still dirt and other things on the kitchen floor. It also didn't appear to be vacuumed in the living area or if it was, not very well. The bathrooms were clean and the laundry room looked good as well.
Description of Work: General house cleaning
Rating Category
Rating out of 5
quality
3.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
2.0
$80
D Scott A.
08/2016
5.0
house cleaning
+ -1 more
We had LMCH out for a house cleaning today. The 2 person crew was very efficient and did a thorough cleaning in about 2 hours. The appointment system used was very helpful with appointment confirmations sent by email. A good professional job! Highly recommended! We will have them back.
Description of Work: General house cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
D Scott A.
08/2016
5.0
upholstery cleaning, window cleaning
+ 0 more
We had our windows and our upholstered furniture cleaned in the same day by Love My Clean House. The 2 person crew was punctual on arrival and efficient when they got to work. We are pleased with their service! This is second time we've had them out for windows and the 3rd time for upholstery over a couple of years. Highly recommended!
Description of Work: Window Cleaning Upholstery Cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Vinay P.
08/2016
1.0
house cleaning
+ -1 more
After 1 1/2 hr they said they r done for a 4 hr service. They didnt complete the whole work They didnt clean it properly, when asked they say we need to order detailed service !!
Description of Work: Housecleaning
Rating Category
Rating out of 5
quality
1.0
professionalism
1.0
responsiveness
3.0
punctuality
3.0
Anita P.
08/2016
5.0
gutter cleaning
+ -1 more
Professional was on time, went immediately to work and cleaned up. He was very personable. It was a wonderful customer experience. I highly recommend this company.
Description of Work: Gutters Cleaned
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Heather P.
08/2016
5.0
window cleaning
+ -1 more
This is the 2nd time I've used Love my Clean House for window cleaning. They did an excellent job both times and will continue to use. Very easy to get an appointment also.
Description of Work: Interior and exterior window cleaning.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$140
michael M.
08/2016
1.0
house cleaning
+ -1 more
There was some communications difficulty just in confirming the details of my appointment this morning. As a matter of fact, he emailed me last night at 11:30pm asking again for my address. He was supposed to show up at 8am today, but I didn't get a call from him until 8:30 letting me know they weren't coming. He was actually kind of rude over the phone, also. He had tried to get me to reschedule before the weekend, but we needed it done Monday before our out-of-town guests arrive. If he truly couldn't have gotten it done, he should have let us know up front instead of agreeing to a Monday morning appointment.
Description of Work: I bought an offer for 4 hours of housecleaning.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$80
HAL E.
08/2016
2.0
house cleaning
+ -1 more
My house is 3 bedroom 2 bath house 1700q ft. My housecleaning service has ben cleaning my house for the over 2 years for $75.00 per visit, the 2 person crew usually cleans the entire home My normal maids (2) clean my house in less than 2 hours for $75.00 I purchased the 4 hours of cleaning from Angie's list for $80.00. When the 2 maids arrived I advised them that 2 of the bedrooms did not need cleaning, however near the end of their 2 hour cleaning they advised it would cost an additional $23.00 to clean the 2 bathrooms. I paid $103.00 for your maid service and two of the 3 bedrooms were not cleaned. I do not plan to use this service again! Very disappointed!
Description of Work: Cleaning of my 3 bedroom 2 bath 1700sf home.
Rating Category
Rating out of 5
quality
3.0
value
1.0
professionalism
2.0
responsiveness
4.0
punctuality
4.0
Response from Love My Clean House
You forgot to mention that you last cleaning company left you because they can not afford to clean your house for the price of 75.00 when you [Member Information Removed] 3 dogs and a rabbit living is that small place. Yes your house is small but at the time we arrive the house was in really bad shape. We clean all the areas we could but we did and EXCELLENT job removing all the dog hair from all the surfaces.
Robert L.
08/2016
5.0
window cleaning
+ -1 more
It went well, the did a great job and I only wish I had scheduled them for my time.
Description of Work: House Cleaning
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$100
Shannon L M.
07/2016
3.0
house cleaning, floor cleaning
+ 0 more
She did a good job cleaning my house; however, she knocked over my necklace display in my closet and broke two (2) of my necklaces. She didn't pick them up or tell me that the display was on the floor. Additionally, I overpaid for the service. It took me two (2) emails, two (2) calls, and almost three (3) weeks before the owner would respond to my request for a refund. They are overpriced for the cost versus the square footage cleaned.
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Service Categories
House Cleaning,
Carpet Cleaning,
Upholstery Cleaning,
Oriental Rug Cleaning
FAQ
Love My Clean House is currently rated 4.6 overall out of 5.
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Love My Clean House accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
Yes, Love My Clean House offers free project estimates.
No, Love My Clean House does not offer eco-friendly accreditations.
No, Love My Clean House does not offer a senior discount.
No, Love My Clean House does not offer emergency services.
Yes, Love My Clean House offers warranties.
Love My Clean House offers the following services: Housecleaning, Carpet and Upholstery Cleaning