React Fast Plumbing

They did a good job. However, I purchased an Angie's List deal for a drain cleaning for $99, and they charged us an additional $65 for the work. I looked at the details of the deal prior to having them come out, and noticed it said it applied to 2" drains. I called them and clarified that this was a bathroom sink with what I believed to be a 1.5" drain. They told me that wouldn't be an issue, and that they'd just access through the disconnected trap. They came out, and then told my wife it would cost an additional $65 because it wasn't a 2" drain. She explained I'd already discussed this with their office, but they were unwilling to complete the work without an additional $65. Because I'd already paid Angieslist $99 for this service, I was pretty much stuck. I'd consider this a bait and switch. They confirmed they'd do the work based on that coupon when I called and clarified I had a sink drain smaller than 2". They followed the rule of the deal, but I would not have had them out if their office had not said the smaller drain would be acceptable with the deal. I also think the deal is somewhat misleading. A lot of people looking for drain cleaning have clogged sinks - and it's easy to assume 2" is a standard. This deal should have clarified this covered bathtubs or main lines with access plugs. I also want to add - taking off the ptrap to access the drain takes 2 minutes. I had done it multiple times when trying to clean the drain earlier in the week. I don't understand how they can make the distinction that it increases the cost by 60% to do a 1.5" drain. In any case, they clearly ripped me off, so I would not recommend them. It's a shame, because they did good work.

It went great! I got a same-day appointment (I think they worked me in at no extra charge -- AWESOME), Jerry came out and cleared the drain in no time. The cost was very reasonable. I highly recommend them.

Wonderfully. It was done within a few days and has worked perfectly and looks great.

I already had the bib part, but two guys showed up and jumped right on the job and charged me about a $100 to take it off. It was struggle and both guys took a turn trying to get it off first using a wrench and then with an wrench extension. I was glad I hired them and I was up and running in about 20 minutes.

A PSYCHOLOGICAL NIGHTMARE IF YOU NEED PLUMBING HELP AND ARE A WOMAN. FAILED CITY INSPECTION TWICE, OVERCHARGED BY POSSIBLY $800, REFUSED TO DISCUSS COSTS, REFUSED TO ANSWER HONEST, LEGITIMATE QUESTIONS. OPERATES FROM A DEFENSIVE MINDSET AND FEELS ATTACKED WHEN ASKED BASIC, LEGITIMATE QUESTIONS. VERBALLY ABUSIVE AND DISRESPECTFUL TO WOMEN--ENDED UP IN TEARS OUT OF SHEER FRUSTRATION. I hired Jerry this time without getting estimates like we usually do because we were in a bind with an unexpected water heater leak during renovations and because Jerry did a great job for us twice before that earned my positive reviews on Angie's List. Things quickly deteriorated: 1) when the water heater installation failed the first time, then again; 2) when I politely asked him to break down the costs because he charged me $2,400 (Rheem Classic Professional 50 gallon natural gas 38K BTU), which is different from his website quote of $1,600 and which my contractor and family master plumbers believe was unreasonably high, given the materials, not to mention failing inspection twice. When the inspector failed Jerry the first time, he unnecessarily and automatically became unreasonably defensive and refused to talk to me when he arrived because, "I know you're mad!" When I tried to reassure him I wasn't, he refused to listen and cut me off every time I tried to ask a question with, "No, you're mad." I tried to tell him I wasn't home when the inspector came and relayed the info to the contractor working at our house, so I wanted Jerry to explain what had to be done. He felt like I was attacking him somehow because he refused to let me even finish saying, "I can tell you're mad," and even condescendingly told me, "Go inside the house, drink some coffee and relax, I'll take care of everything." I couldn't believe this was the same helpful Jerry I had hired from before. (It is senseless to get mad at the very person you need help from to get your water heater installed safely and properly.) After he ran to get parts, he made the repairs in less than 20 minutes then left. As soon as he left, I noticed the same pipe he had just fixed was leaking again. He also changed the position of the expansion tank from an upright position to the side without supporting it and said it was because there was no room to leave it upright--but he installed it upright the first time. When the inspector returned the second time for the re-inspection, he asked why Jerry put the expansion tank on its side when he had it upright the first time. He gave Jerry 3 more infractions--one for not bracing the tank when it's on its side. Instead of apologizing for his poor work and inconveniencing the customer, he blamed me for making him do extra work. When my husband called Jerry to politely ask him to justify his charges, he blamed me for "making" him buy extra parts to correct the vent pipe, put the brass connector on between the copper and the stainless steel pipes (things that the City Inspector, not me, told him needed to be done to prevent electrolysis and make the water heater safe). I felt like I was going crazy. When Jerry finally gave me the cost breakdown that we had to repeatedly ask for, he falsely accused me of grabbing it out of his hands, which I absolutely did not do! Worse, this all happened in the presence of his son who is also a plumber and was there assisting. When that happened my husband, who was trying to reason with Jerry over the phone, became so concerned about my safety, he wanted Jerry to stop and leave the premises and even considered calling for protection for me because of Jerry's unprofessionalism, passive-aggressiveness and unwarranted accusations but they were done. It was a nightmare!!! I ended up in tears after he left because I could not believe how frightening his erratic behavior was. I rarely write negative reviews and would much rather write positive ones, but if someone can benefit from our frightening and demeaning experience then it will be worth it.

It was discovered during the morning of a Saturday. We called them and we were told we would be fit into the schedule. They arrived around 3:30pm. Professionally explained what we needed and identified some necessary other items that could be beneficial. They fixed our hose with 30 or so minutes and explained everything in detail.

I woke up on Sunday morning to find water on the garage floor. Immediately got on Angie's list to try and find help, called many recommended companies including React Fast Plumbing. React Fast Plumbing was the first to respond and book the appointment. They got to my house quickly, even on a Sunday, and they found the leak and repaired it very quickly. They were very professional and kind and I was very satisfied with the work. The price was pretty steep, but I would definitely recommend them.

Fine, Jerry did a very thorough inspection of both lines and worked until he was satisfied that they were clear. Also has given me the preventive measures I can follow with a bio friendly application to keep the drains clear.

Arrived same day after calling. They were friendly and knowledgeable, gave me an estimate to fix the leak underneath my bathroom vanity. They recommended just replacing both lines to tap. They did everything in about 15 min.

Extremely well, they were vey professional, explained how it worked, and how much salt to add

I gave my wife the Angie's list info in the morning (I was running late to work). She called and he was able to come out that morning. Very fast work according to her, under an hour. Had our sink draining again and cleaned out the pipe. Prompt, courteous, and clear on the work performed. The wife said she would call him again if there was a problem.

The service went very well. He is very competent. He is the best plumber I have ever used. He is fast and always on time. He checked my dishwasher and outside faucets for leaks as well.

Job went great as always with Jerry ! He is such a nice person and does such a great job each time he has been to my house. This month he has been here twice to fix different plumbing problems that I have had. I never have a problem getting Mary on the phone and she gives me the earliest appointment that is available. Great customer service !! Jerry also spent time checking my gas water heater because we thought we could smell gas ! Turned out that there was no leak but he made sure everything was right before he left ! Bonus was a 10% Senior discount !!! Highly recommend them !!

Jerry is a wonderful person and did a great job. I love his plumbing company !! From beginning to end of a job, he is professional and a super nice guy. Highly recommend him ! Have used his company 3 times so far.

It was an excellent experience! I have heard the terrible stories about hiring plumbers, you WILL NOT have this happen when you hire React-Fast Plumbing. Jerry and his wife own and operate the business. Jerry is a master plumber. He is excellent, courtesy, knowledgeable, and professional. An experienced plumber, he answered questions about why my water heater failed and what to do to prevent it from happening in the future. Here is my summary of details: - I was called ahead to confirm the appointment the day or so prior. - Jerry arrived on time, in fact called ahead to say when he would be at the house based on his schedule. - He knows what is required for water heaters to be up to code and will make sure it is before he is done. - His wife called to schedule the inspection with me. The day of the inspection, she called to let me know when to inspect him. I could not thank them enough for their professional and courteous service. I wish all service calls were as great as this one.

Jerry was extremely professional and punctual. He resolved our plumbing issue. I would highly recommend using him for plumbing services, and I will use him in the future if a plumbing issue arises.

He never came to do the installation. ?He made me loose my time and $49.99. I was left with a water heater, no installer and very upset after dealing with a hysterical woman who does not know how to treat the customers. If you have to deal with Jerry's wife, do not hire him.?

Jerry was very professional and nice. He had it done in no time and it's working great.

Tank draining from leaking plug. Initially felt that the provider made a proper repair. Found the necessary part online for less than $3.00 afterwards. Repair was made with a Fluidmaster Fill Valve that was a stop gap solution and resulted in not enough water to properly flush the toilet. I did not want to replace my toilets even though I received a good offer from the repairman. I realize I am paying for expertise, but felt the $125 charge was unwarranted, especially since the plug for this unit is extremely inexpensive and the toilet is not flushing sufficiently because of the shortage of water due to the Fluidmaster.

Service was great, I would use again. Price was a little steep , but plumbers always are.

Well, as I explained above, through no fault of their own, they were not able to install the faucet.

This is my 3rd time using React Fast and I will definitely use them again. As with the previous visits, Jerry arrive on time, assessed what the problem was and took care of it in a short amount of time. Since this was a valve that he had previously installed over a year ago that had developed a leak due to a manufacturer defect, it was replaced at no cost. This is a company that I will call on again for my plumbing problems.

Jerry was on time and corrected the problem promptly. He also took some time to look around at other things that may need work in the future. I will definitely use this company again. My only regret is I called the company directly since I had used them before and neglected to get the coupon for 5% off for Angie's members. Next time I will look on Angie's website first for deals.

I have used Fast React in the past and had a great experience. Did not disappoint the second time either. They don't just do the work. They are personable and explain what is happening, how to prevent, and give you a better understanding of how your water pipes work. Will continue and only use them from this point on.

Based on the Angie's list rating, I called them to make an appointment for an estimate. Left my phone at least twice in the message. That was over 5 days ago. Never received a call back.