React Fast Plumbing

The service is perfect, they were provided advice, they were professional, friendly, will use them again.

They did an excellent job as always. I've been using the service for 10 years now. They were reliable and trustworthy. It was a reasonable price. I would use the service again. They were responsive, very thorough, and did a good job.

It was an awesome quality of work. I would absolutely use the service again. They were thorough, reasonable price, and they follow through everything.

He came on time, fixed the problem quickly, but i just think the price was a bit high, and just thought that my regular plumber would have charged me at a lower price.

Very well. The service was super friendly, personable, and thorough. ReactFast will be my first call in future hands down.

It was stressful because I knew it was going to be expensive. House is on a slab Foundation. But Jerry is a good man and I got through it. Great plumber!

Mr. Jerry Guzman has earned a reputation as a quick, reliable, and efficient plumber. When a water leak emergency forced us to call, he responded in a timely manner, showing up within two hours, as he assured. After assessing the situation, he offered his honest appraisal ranging between best and worst scenarios. All told, he completed the repair within an hour and within his original estimation. My wife and I have called on him several times and been completely satisfied every time. His quality of work is thorough, clean, precise, and professional.

The appointment was scheduled for 0900 and the plumber arrived at that time. Greeting was pleasant and the job was estimated. The price was agreeable and the plumber (Jerry) started the job immediately. He removed the old toilet and assembled the new one and installed it. All the time he was courteous and knowledgeable and very professional. the whole period of time spent was a total of two hours and all cleaned up . I would very much rehire Jerry again if the need arises again.

The crew came on time as scheduled did a great job .extremely satisfied!!!!

Did the job quickly I am very satisfied

all phases of project went without a hitch. very satisfied.

To this day I have not received a return phone call.

Removal & replacement of old for new was completed efficiently and professionally. Jerry is thorough in his work. He has been my only plumber for years. Very satisfied with his work.

Clean and professional appearance. Thorough explanation on what was to be done. Quality of work completed was exceptional.

Jerry was able to determine that I did not have any issue that needed spending money on. With the snake camera he had on his truck, he was able to immediately inspect all the piping to determine that there was no blockage. He showed me the monitor so I could follow the snake as it “sailed” smoothly down our pipes. Attached should be a still shot of the video he showed me where I could see “all clear.” While here, he also took care of looking at one other minor issue. Jerry’s pricing is very reasonable. I highly recommend Jerry for any and all plumbing needs.

Jerry was very professional and concerned about the emergency. He came out and quickly assessed the problem and fixed the pipe by replacing the pvc with metal.

Job well done, finished in less than 3 hrs

I had a vacation rental unit with a sticky shower valve and couldn't replace it myself because they no longer make the part so I called this gentleman and explained the situation and that he'd probably need to take out the sheetrock behind the shower because the shower itself had tile. He told me it would be $700 which I thought was outrageous but I had a month long renter arriving that day and needed it done so I said ok. He showed up an hour early the next morning and called and was upset that I didn't tell him it was a finished shower handle and not the cheap chrome one he brought with and I explained that I deal with shower fixtures once or twice a year and I'd think that was a question he should've thought of. I asked him to just go to Lowes and get the right one which he did and my renter left and left the key in the lockbox. When Jerry the plumber came back he moved the washer and dryer to get to the sheetrock and broke the pantry light from the ceiling and apparently didn't think anything of it and called me to tell me what a mess and how unprofessional the previous work was done last time and it would be an additional $400 to complete. Not having much of a choice I told him to go ahead but made mention of how outrageous his charges were. When my renter came back later he called to tell me the air conditioner worked fine when he left but no longer turned on as well as Jerry the plumber left the washing machine in the middle of the pantry and aside from the broken light the washing machine faucets where the work was done were dripping. I called Jerry and he said he didn't know about the a/c not working he thought the renter turned it off so he wouldn't enjoy his stay and said he didn't know about the broken light in the pantry (apparently he does a lot of work in the dark?) I had no choice but to call my a/c people to come out because I had come back to San Antonio yesterday and couldn't do anything but call them to figure it out. They came out right away (Icy AC) and found that apparently when Jerry the plumber was trying to find the water shut off valve in the a/c closet he accidently pulled the a/c overflow shut off wire which turned the a/c off. A simple mistake but it would have been nice if he would have made any effort whatsoever to address the problem rather than just tell me it was a coincidence. Icy AC didn't charge a service fee which was the first good thing that happened out of this but thinking back to when Jerry the plumber told me "you get what you pay for" I have to scratch my head...

Maria and Jerry are awesome. Very nice, prompt, return calls quickly, honest about costs and suggest good options based on my cost or quality goals. You'll be hard pressed to find better and more reliable people.

Mr. Guzman was able to come out within a day. He determined that the faucet components needed lubrication. He showed me how to lubricate the faucet on my own so I could fix the problem myself if it happens again. He cleaned up after himself so there was no mess for me to take care of.

Work completed to my satisfaction. Very nice people to deal with. Would not hesitate to use again

Asked for the estimate to come check what's going on with our issue. The lady on the phone said it would cost $80 just to check the issue. I was fine with it. When he arrived he was asking $165. He explained the $80 is just for him to come and the remaining $85 is to check and may need special equipment. Why would I ask him to come and pay $80 without checking? Anyway, I agreed because I don't want to waste time wait for another plumber. It took him less than 10 minutes to found out what's wrong without using any tools at all. I still was charged $165. I did not get the work done from him because it was quoted very high ($800) and i fixed the issue myself.

Everything about this service call was amazing! When I called Mary was so friendly and genuine. The other companies that I called had answering services and could not give me the level of detail Mary shared. Mary gave me an expected time of arrival and then promised to call when the plumber was on his way, which she did........Jerry arrived as expected, he was polite and provided a great deal of detail on our issue. He had both issues fixed in 30 minutes! He shared some additional great advise on how to prevent clogged drains in the future and even offered a quote to install a water softener. Thank you for an amazing experience!

React Fast did a great job. We have used them several times over the years and are always very pleased with their work.

It went very well. He tried to auger the toilet to save money in case he didn't have to pull it off but no luck. They were great about fitting us in, the timing was even better than promised and he did a really good job on the toilet and made sure that everything had cleared. The only reason I down graded quality was that my toilet was scratched by the auger. I knew that was possible from previous experience and I chose that option to try and save money so it isn't really their fault. He cleaned up and I would definitely hire them again.