Ferrugia Mechanical

First you have to understand that the builder installed HV/AC system in my new home was a quality system incompetently installed and with substitute parts. I discovered this when I first called Ferrugia Mechanical to do my first seasonal inspection and they gave me all the bad news. I had my builder remedy all the installation defects and so we are now doing spring and fall seasonal checks. At year 2 the system already needed 2 lbs of freon, not normal. This year it was 2 lbs low again so Ferrugia technician checked for leaks and found AC evaporator coil in the attic was leaking. The box it is within had been sealed and opened before by the original installer, funny, why? The coil is not the same as the original mfg. of the rest of the AC system but a mfg. acceptable alternate and it is substantially cheaper, already rusting. The system mfg. stood behind the 5 yr warranty and will replace it with an OEM coil because the alternate coil mfg. is out of business, surprise. The Ferrugia technician, James, has been most thorough in his inspections of my system and making sure that it is performing at 100% before the 5 yr warranty expiration. Ferrugia quickly handled the removal and replacement of the evaporator coil charging for labor only for a truly upgraded system now. And they didn't charge for the spring seasonal check.

I found Ferrugia Mechanical on Angie's list and called to set up an appointment. I spoke to a call service who took my message. Within 10 minutes Mike called me back and we set up an appointment for the following morning at about 9am. James called ahead and showed up on time. I asked him for an inspection and to look for something that might be causing a bearing noise. (my son and wife had heard a noise several times while I was out.) James tested the machine inside and out stating our system was in very good condition and performed a minor freon top-off. He was courteous, pleasant to be around, highly competent, and we had a nice conversation while he performed the work. He was done in about 30minutes. I paid him, shook his hand, and knew I'd found our AC service technician for all our future needs.

The technician was prompt and friendly, as well as knowledgeable about my system. He gave me some tips on setting my thermostat for keeping my house cooler in a humid environment and showed me how to maintain the outside units.

He showed up right on time and checked out everything. Got it up and cooling. He also showed me what my issues were and gave me 3 solutions to the problems. His charges were extremely reasonable and I will definitely use again. So nice to find a reputable company that isn't out to rip you off!!!!

Another company had failed to diagnose the issue. They found the issue which was a relatively simple fix and offered to help with the follow-up with an electrician (it was an electrical, not A/C issue). Willing and available to speak with electrician to solve the problem. Very happy with this service.

Another HVAC contractor came to repair our A/C and notified us that we had a mold problem which would require extensive repairs. I asked them to diagnose the problem and tell me what caused the mold, and the only answer they could give me is that it is humid in Houston and we keep our house too cold. This left me with no confidence in their repairs so I found Ferrugia and liked their ratings on Angies List. Mike Ferrugia came out the next day and inspected our HVAC and diagnosed multiple reasons why we had mold - improper size of units, airflow issues, mismatched equipment, and more. He gave us multiple options to remedy these issues at various price levels and suggested that we only do half the work now and wait on the rest of the repairs. In the end, we chose to do a complete gut and install a new system. Mike came out the very next day with a professional, polite crew and they had the work done in 7 hours. We not only feel confident that our new system will work better, but we know we have Mike and his crew to call if we have problems. Can't recommend them enough.

Great smooth and professional

It went very well. After getting bids from this company and two others, I chose Ferrugia because they were the most affordable. Mike and his crew showed up promptly early in the morning and got straight to work. The removed my old unit and all the old duct work.and replaced it with updated duct work and plenum. They were able to get the American Standard AC unit that I wanted and it didn't cost me an arm and a leg either. I will definitely tell everyone I know that needs AC service to use Ferrugia. I was very pleased with the work done.

I found Ferrugia Mechanical on Angie's List. I called them out to give me another estimate on replacing an A/C system. I had another company (not from Angie's List) come out a few days before to check out the A/C. After they checked the system they told me the whole system had to be replaced. That's the outside unit, the evaporator coil up in the attic and the furnace. The service man told me it would not pass inspection (we were selling our house) and that we needed to replace the whole system. He told me it would be $6,000.00 to do the work. I wanted to get another estimate and that's when I called Ferrugia Mechanical. MIchael Ferrugia came out and checked the system and said all that was needed were the A/C filters outside on the Trane unit to be cleaned. He did that and added some Freon and he said there was no reason to replace the A/C system. Michael Ferrugia saved me $6,000.00. He could have easily told me I needed a whole new system, but he is honest and ethical and that's hard to find nowadays. Ferrugia Mechanial is now my A/C company that I will call in the future and I will refer him to anyone who needs A/C and Heating Services.

All went well and our system was found to be in good condition.

I called Ferrugia Mechanical when our A/C upstairs went out after everyone else was too busy to come out sooner. My husband decided to reboot the furnace and that seemed to fix the issue. However, our bedroom in the past had been warmer than usual since it's usually the coldest of the rooms so even though things were fixed, I still wanted them out to to check all our equipment. Mike came out and reviewed the equipment, including the furnace, everything seemed to be good. He mentioned the previous person who changed our capacitor mounted it wrong so that was fixed. Mike provided some great information about changing out the registers and what else we could do to ensure the rooms were cooler. Everyone from the company called and kept me informed, they were prompt and extremely curious. Will keep this company in my favorites and would definitely recommend.

We started with phone calls, and were pleased with the responsiveness. We called because the existing AC unit had stopped working. Michael Ferrugia came out promply and diagnosed the problem: the blower motor was dead. After a quote for a new blower motor, we decided to replace the original SEER 10 unit (about 12 years old) with a new SEER 14. Michael told us that he could do the work the next day (Saturday) if we desired. He arrived promptly, and with his crew of 3, had the new AC unit up and running in about 3 hours. We noted that the crew was very carefull hauling the new equipment up the 2 flights of stairs and removing the old. The workers were friendly and the site was left clean. (And they did not let the cat escape LOL.) Price for the work was in line with a second estimate we recieved.

Very prompt, efficient, and professional. James was patient and explained the services he performed on the AC unit.

It was very good. They were very prompt. I was very happy with what they did. They said everything was fine. I was very pleased with the service. Everything was exactly as estimated. I would strongly recommend them. They were very knowledgeable and responsive. The price was right and the service was right. It was an excellent experience. They came right away. Everything was right on schedule and was done exactly right. I was very impressed because they know what they were doing. We had no problem.

We contracted Ferrugia Mechanical and Mike called back immediately. We scheduled a time to come by and inspect our furnaces and give us an offer to replace both of them, and modify the system to accommodate the new units. After checking around with prices, service and reviews, we called Mike back and asked him to do the job. He reminded us that he had coupons that would save us additional money off the bid we had already accepted. His workers showed up on time, answered all our questions and immediately began work on removing the old units and installing the new ones. They spread covers on the floors and were very careful to keep the area clean. Mike arrived with the equipment and the new units were installed and checked out. We feel that the job was done in an excellent manner and the cots were very competitive. We recommend Ferrugia Mechanical for any Air Conditioning or Heating work needed.

On a Saturday, my heater wouldn't turn on. The company I used was out of business. I called my local Lowe's store to ask if they had the name of a local contractor they used. While I was speaking to the associate, a customer overheard and offered the name of the provider she used. She said they were great and gave me the number. I got the answering service who took my information. Within 5 minutes I got a call back from Mike. He explained that if it was a simple switch, he could fix it the same afternoon, but if it required a part, it would be Monday before he could fix it. It turned out that a wasp had come down the vent and jammed the little fan and burned out the motor. This was a 10 year old heater, so he had to order the part. I also asked about the capacitor for the blower, which was weak. He gave me a quote for parts and labor and said he'd come back Monday. I assured him that I had alternate heating (a vent free gas fireplace) that I could use for the rest of the weekend. First thing Monday, Mike called to tell me the part had to be ordered from Dallas so he would come Tuesday. He came in a timely manner, got everything fixed and made sure that everything worked properly. When he finished, I couldn't even tell that he had taken things apart. He charged me exactly what he had quoted. I asked Mike to put me on his notification list for spring and fall checkups and would feel completely comfortable, if and when I need a new system, having Ferrugia Mechanical supply and install one.

Ferrugia Machanical was awsume. Mike responded by phone with in 15 minutes of my on line request for service. told me it would be between 8 and 10 am on Monday. 8:30 am James shows up and goes to work right away. Very professional, courteous, and explained the problem. James fixed the problem. I will use this company again.

Mr Ferrugia was really nice and professional, work was performed in less than an hour. He recharged unit with R-22 gas. He also gave me some tips for energy savings on summer.

I made arrangements to have an air conditioning system installed in my husbands garage for his birthday. The company I originally contracted to do the work backed out at the last minute leaving me desperate. I found Mike's name and number on Angie's List and called him. After I explained the situation, he came through for me in a huge way! He was able to rearrange things enough to fit me into his busy schedule so that I could make my husbands birthday wish come true. And he managed to come in under the amount he originally quoted me! HOW OFTEN DOES THAT EVER HAPPEN! especially on a rush job! Mike and J.R. were both fantastic to work with. Very respectful and professional! I would definitely use them again and would not hesitate to recommend them.

Even though Ferrugia is over an hour drive from my house, they were the first service company that returned my cry for help (in less than 20 minutes) and came to the rescue within 2 hours since the tech had one service call to make before mine. This was on the Saturday of Labor Day and NONE of the local companies were either open or available to look at the problem until late afternoon or after the holiday weekend. We knew we have been on borrowed time with our old A/C unit for several years. It was likely over 30 years old. The tech that came out had Mike provide an estimate for a new unit that was very reasonable and did not try to push mobile phone thermostat changing abilities or anything else of that nature that we received from other quotes to replace the unit. We agreed to purchase the unit on a Friday and it was scheduled to be installed first thing on the following Monday PLUS we were even credited back some of the previous repair charge! Highly recommend the Ferrugia team!

Not good at all he did nothing for me now I have to call someone else to fix the problem......

Mike called me back within 30 minutes of my original call. He came over that afternoon and gave me a temporary fix and explained (with pictures!) what was wrong. He even called his vendors to get answer to some questions and to get current prices on what was needed. We made arrangements for his crew to show up two days later. They were on time and got right to work. They were all very professional and very friendly. They cleaned up after themselves. Mike even took the time to look at an additional job that I will be doing later (he called it a "winter" job because of the work that needed to be done). He gave me a ballpark on the price for that job.

Mike Ferrugia does quality work and is a very fair business man. The whole experience was good and I would definitely recommend him. His staff is extremely polite and professional.

Michael was great throughout the bidding process. We had four different companies quote the job. Each had their own way of tackling the various issues that we had with the original install. Michael paid close attention to my concerns and eased my mind with the methods in which he wanted to solve the problems. The crew arrived early in the morning as arranged. All of the old equipment was removed and hauled away. All new equipment was on hand and installed in the same day. One duct was a little short and they needed to come back the next day to complete the job. It was completed very quickly the next day. I was very happy with the whole process and would do business with Michael Ferrugia again. My only minor criticism was that the job could have been left a little cleaner. I had to spend a little time cleaning up the floors, a few scuffs on the walls and about 2 dozen random screws on the driveway.

I received a prompt call back to schedule the appointment. The owner arrived and performed the work as his crew was unavailable at the appointment time. He did a good job and cleaned up the site when he left.