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A+ Castle Plumbing

Plumbing, Water Heaters, Drain Cleaning,

About us

A+ Castle Plumbing is a family owned and operated company serving the greater North Houston area. We specialize in bath and kitchen renovations, home efficiency improvements, as well as standard plumbing repair and services. Our friendly and courteous staff will treat your home as if it is our own and will provide you with prompt, quality service at a fair price. License #38433

Business highlights

17 years of trusted experience

Services we offer

Plumbing, water heater repair & replacement, drain cleaning, sewer line repair & replacement, water lines, gas lines, garbage disposals, remodels

Services we don't offer

Sprinkler, septic & pool repairs.

Amenities

Free Estimates
Yes
Senior Discount

10%



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.9428 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
89%
4
5%
3
1%
2
1%
1
3%


Rating CategoryRating out of 5
quality
4.9
value
4.7
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 126-428 of 428 reviews

Linda L.
01/2014
5.0
plumbing
  + -1 more
They saved me thousands by not trying to get me to buy something I didn't need. John Moore quoted me $1800+. These guys are honest and professional. Highly recommend!!
Description of Work: I used A CASTLE PLUMBING.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Christina P.
01/2014
5.0
plumbing
  + -1 more
Very helpful and patient. Trustworthy. Not like others who will try to send out an inexperienced technician. I would highly recommend their services.
Description of Work: They sent a master plumber and an additional person to do the job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Henry W.
12/2013
5.0
plumbing
  + -1 more
Under a home warranty, they replaced a leaking water pipe in the ceiling.
Description of Work: I used A CASTLE PLUMBING

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

jim L.
12/2013
5.0
plumbing, water heater repair
  + 0 more
A+ Castle Plumbing saved the day for us! After taking the quickest and coldest shower on one of our coldest days, I determined that our hot water heater was out! I called our Factory Service provider to set up an appointment, only to be told it would be three days before they could come out. Couldn't do without hot water for that long, so I went to Angies List and found A+Castle Plumbing. They went out of their way to find a technician to come by as quickly as possible. Within an hour or so they were here. Jerry and Shawn diagnosed the problem. They did not have the part, but offered to go to Lowe's to see if they could find it. They located it and called to let us know. They installed it and we had hot water! What a pleasure to work with a company who goes out of their way to provide excellent customer service! They were reasonable, prompt,knowledgeable, and courteous! I highly recommend A+ Castle Plumbing!
Description of Work: Repaired Hot Water Heater

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Kevin K.
12/2013
5.0
plumbing
  + -1 more
The dispatcher was amazingly communicative and the plumbers were first rate. They came out for what I thought was a leak but found that the dishwasher hose was the source of the stagnant water odor. They told me that would be covered under the trip charge and promptly fixed the problem and then made sure there were no other issues. They tested the dishwasher and verified all connections. They cleaned up everything and were also nice enough to explain to me about tankless water heaters while we settled the bill. This could not have been easier.
Description of Work: Re-routed the drain line for the dishwasher in our garage apartment. The original installers ran the line along the floor and the line was molded and retained stagnant water. Water would also back up from the disposal into this line.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Ira B.
12/2013
5.0
plumbing, drain cleaning
  + 0 more
Cleaned out the drain leading to the main drain in back Removed lint and dog hair (two German Shepherds)
Description of Work: Sink and washer drains were backed up, technician arrived on time and promptly diagnosed the issue. Very polite and knew his business Will definitely be using in the future

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$119.99

Bonnie S.
11/2013
5.0
plumbing
  + -1 more
Kaleb and Shawn were friendly and polite and replaced the water heaters in a timely manner. The price included a discount of $100 for being an Angie's list member. Their overall price was hundreds lower than some of the estimates I got.
Description of Work: A+ Castle Plumbing replaced two 40 gallon water heaters in our attic. They also modified the water lines to the water heaters.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,350

Candace S.
11/2013
5.0
plumbing, water heater repair
  + 0 more
excellent job, very informative & honest. the 2 new toilets we added, (the same exact toilet is in our master bedroom; installed by John Moore & cost us $900)...was LESS than that for 2 TOILETS! we are very pleased with the service A+ provided & will most definitely call them again. we learned that going with a larger company like John Moore is NOT the way to go!! NIGHTMARE! support small businesses and use A+Castle Plumbing
Description of Work: replaced 2 water heaters, installed 3 new faucets in bathrooms, water heat pump and 2 new toilets

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Alison H.
11/2013
5.0
plumbing
  + -1 more
They were great, friendly and the service was quick! I would use definitely use the, again!
Description of Work: We were unable to get hot water from our bathtub/shower combo due to a "frozen" pressure chamber.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$189.99

Janis P.
11/2013
5.0
plumbing
  + -1 more
Replaced outdoor faucets, installed bathroom fixtures, re-routed outdoor faucet.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Peggy C.
11/2013
5.0
plumbing
  + -1 more
The install was awesome! They arrived on time (4 plumbers) and had everything installed in just an hour. They also did a good job cleaning up.
Description of Work: Installed all plumbing on new double sink vanity and installed new toilet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$566

Julie H.
11/2013
5.0
plumbing
  + -1 more
Although it took time to get the new faucet and we had a few challenges scheduling the service call, it was well worth the effort. The plumbers were professional and courteous. We are very happy with the work that was done. So much so that we ordered two new toilets and have another service call next week. We highly recommend A+ Castle Plumbing and will continue to use them on projects big and small.
Description of Work: Installed new shower head and kitchen faucet set. Fixed water heater. Replaced shower drain cover and tightened tub faucet.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
3.0

Yes, I recommend this pro
$800

Geraldine A.
10/2013
5.0
plumbing, water heater repair
  + 0 more
He was very careful and clean, which is very important with plumbing. I had no trouble scheduling and he showed up on time. He was very polite and I would use this company again. He provided information based off his inspection.
Description of Work: I bought a Big Deal for $88 for Whole House Plumbing Inspection and Water Heater Flush.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$88

Jonathan Z.
10/2013
5.0
water heater repair
  + -1 more
Have my renter phone # to call and they knew problem instantly! Had to come back the next day to replace part and did not charge since still under warranty! Very pleased and will DEFINITELY call back fir service for my personal home and rental property again!!!
Description of Work: Water heater not heating

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jeremy W.
10/2013
5.0
plumbing
  + -1 more
They did a very good job. I was pleased with their services.
Description of Work: I hired them to inspection on my toilets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$79

Kemala B.
10/2013
2.0
plumbing
  + -1 more
I did not care for the service
Description of Work: hot water heater flush and inspection

Rating CategoryRating out of 5
quality
1.0
value
4.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0

$75

Benson Y.
10/2013
5.0
plumbing, water heater repair
  + 0 more
It turned out well. This was the first time I used them. I would recommend them.
Description of Work: I purchased a Big Deal coupon from A+ Castle Plumbing. They came out to check the water heater, plumbing, and various other things.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$88

Bibi M.
10/2013
5.0
plumbing, drain pipe
  + 0 more
Excellent service and the quote was lower than the other quotes I had received. I will definitely use them again in the future.
Description of Work: Repair a leak

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

George R.
10/2013
5.0
water heater repair
  + -1 more
They were very good! They did a really good job. There were no additional charges beyond the big deal amount. They were professional. The response and scheduling were quick. They did an accurate diagnosis and troubleshooting on my water heater.
Description of Work: I purchased a big deal for A+ Castle Plumbing. They diagnosed my water heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$88

Roxanne A.
09/2013
4.0
plumbing, gas leak repair
  + 0 more
They did all things well I paid for a deal with clean out hot water heater - they recommended to not clean it as it may start a leak ! They hooked up the gas and cleaned and repaired dish water connections .
Description of Work: Checked for leaks in all areas- fixed gas dryer hook up and repaired h20. Sitting in dryer

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
4.0

Yes, I recommend this pro
$160

brent B.
09/2013
3.0
water heater repair
  + -1 more
Guy on the phone was fairly nice, but they just don't have the staff to keep up with their current workload. I have heard good things about them from friends.
Description of Work: 7 day lead time for busted water heater leaking into home. That just won't work for me.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
3.0
punctuality
1.0


Response from A+ Castle Plumbing
At A+ Castle Plumbing we pride ourselves on quality work at affordable prices. Because of this, there are times during the year that our call volume exceeds our ability to respond to emergency plumbing situations. We cannot foresee those times when no matter how many crews we have in the field, our calls exceed our capacity to respond the same day to emergencies. When this sometimes occurs, we do not reduce our quality to handle a larger call volume. We let people know that we understand their emergency and let them know we cannot help them at this time. We understand that (removed member name) was in a crisis, but we allowed him to seek a rapid solution to an emergency situation. Our business is to serve customers, and we do not wish to tell someone we cannot provide service at this time, or send business to our competitors. We do however, put the customer first and sometimes that means we have to honestly decline a profitable job in order to maintain our standards. We hope that (removed member name) was able to locate a quality company to address his emergency. From our point of view the "C" rating was punitive for someone we were honest with and never tried to prevent from correcting his emergency. Additionally an "F" for punctuality does not make sense as we never scheduled an appointment or failed to keep a promised time. Thank you for reading our response.

Betty F.
09/2013
5.0
plumbing
  + -1 more
I had a leak in the ceiling on Sunday and called this company on the weekend. The company called me immediately the next morning on Monday and originally told me that their first available appointment was on Thursday. I asked if he had anything sooner & he said they had some technicians in my area. So they were able to squeeze me in the same day. I waited about an hour & Jerry & apprentice showed up to give us an estimate for installing the new flange. They quoted us $475.00 which seems kind of high for installing a flange. They had a very quick response time & technicians put on shoe covers. Overall, it seems like a good visit. This company cares alot about customer service & I was impressed.
Description of Work: Provided an estimate for an leak in my ceiling

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Karen J.
09/2013
5.0
plumbing
  + -1 more
It was perfect. I had purchased a new Moen Sink Faucet and needed to have it installed. The crew was on time, presented me with an estimate, and then performed the work. The whole job took approximately 1 1/4 hours. They cleaned up and took the old, unusable faucet with them. I will use again.
Description of Work: Installed a new kitchen sink faucet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Leisa V.
09/2013
5.0
plumbing
  + -1 more
I called A+ Castle Plumbing first thing Monday morning. At that point the technicians were all booked up. However, they like to try and help out repeat customers. I've used them twice before. They said they would see what they could do and would call me back within the hour. They called back as they stated and said technicians would be there between 2-5 pm. I was grateful. They then called me around noon and said they'd had a cancellation and could be there within an hour if that worked for me. Jerry and Shawn showed up shortly before 1 pm. They quickly assessed the situation and gave me the price. They went to work immediately with one trip to the hardware store. It took them right about 2 hours to do the work. They thoroughly answered all my questions and even showed me how Pex works. Jerry and Shawn were knowledgeable, courteous and cleaned up after they were done. Due to the age of my house, Jerry also gave me his advice at my request on what i should consider in terms of re-piping other galvanized pipe if/when this happens again. Overall, I'm pleased with the job they did and would use them again.
Description of Work: Replaced approx 18' feet of galvanized pipe running across the kitchen ceiling to the washing machine due to a pinhole leak that sprung up on Sunday causing water to come running out of my overhead kitchen light fixture. The old pipe was replaced with Pex.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$473

Mary Lou P.
09/2013
5.0
plumbing
  + -1 more
Punctual and professional. We had several faucets leaking: sink and bathtub. We also had leaking from our freezer ice maker line. They were very helpful in providing information on the faucets and water line. They replaced the tub faucet cartridge very quickly. My only disappointment was that they told us after they did the work Moen would send us a new catridge, but they have to buy them directly and charge us. Wish I had known that - I wouldn't have had to pay them for the cartridge. Oh well.
Description of Work: Replaced Moen cartridge for master bathtub faucet.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$189.99

Contact information

26417 Red Oak Hollow, Magnolia, TX 77355

www.acastleplumbing.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed

Licensing

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Water Heaters,
Drain Cleaning,
Sewer Cleaning,
Natural Gas Lines,
Drain Pipe Installation,
Water Filtration and Softening,
Appliance Repair,
Kitchen and Bath Remodeling

FAQ

A+ Castle Plumbing is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: Closed

A+ Castle Plumbing accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, A+ Castle Plumbing offers free project estimates.
No, A+ Castle Plumbing does not offer eco-friendly accreditations.
No, A+ Castle Plumbing does not offer a senior discount.
No, A+ Castle Plumbing does not offer emergency services.
No, A+ Castle Plumbing does not offer warranties.
A+ Castle Plumbing offers the following services: Plumbing, water heater repair & replacement, drain cleaning, sewer line repair & replacement, water lines, gas lines, garbage disposals, remodels
Sprinkler, septic & pool repairs.

Contact information

26417 Red Oak Hollow, Magnolia, TX 77355

www.acastleplumbing.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed