Description of Work: They gave a estimate but would answer phone
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
4.0
punctuality
2.0
Lynn H.
05/2014
5.0
interior painters
+ -1 more
unknown
Description of Work: They repaired 3 water damaged places in our ceilings. Excellent job.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$750
Bettye K.
05/2014
5.0
interior painters
+ -1 more
unknown
Description of Work: They painted the interior of my house. They did an excellent job.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,200
Thomas W.
11/2011
5.0
bathtub refinishing, interior painters
+ 0 more
Excellent work
Description of Work: Textured and painted bathroom
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$600
Frederick G.
08/2011
5.0
house painters
+ -1 more
I moved to Lubbock two years ago and bought a "fixer-upper". I had several contractors in to do work on various things, all of which were horrible to work with. Pro-tech was the first contractor/company that not only met our expectations, but exceeded them. Not only were they always on time, they worked weekends, holidays and whatever days it took to complete the job on time. The actual work they did was flawless. I literally did not have to get on them or badger them about anything. The owner (Kim) was there every day, checking with her guys and checking with us to make sure everything was going well. I don't know who gave this company the other review, but they either have the wrong company, or they are part of the local competition that has stooped to some very low levels to bad-mouth a competitor. Here's how much I appreciate the work they did for me; If anyone out there has any questions about this company, feel free to contact me. Fred Goltz 806-241-3292 In fact, I would like the person who did the poor review on these people to contact me as well. I'd like to find out just exactly what work Pro Tech Painting did for them. I would have rated Pro-Tech an "A" in everything, but felt I had to give at least one "B", just to make this review seem legit (Hey....who wouldn't want something cheaper, right?....but in all honesty, knowing what I know about Pro-Tech now...I'd have paid more), so if you have any questions, go ahead and call. Just to be clear. I don't know these people from Adam...they were recommended by neighbors to us, we aren't related, we don't do business together....nothing. Angie's list should start to VERIFY people who are going to give reviews and if people want to trash someone's professional reputation, they should put their real name and real number down and answer the bell like an honest person would...not a crazy, little coward that doesn't know what they are talking about.
Description of Work: We had the entire outside of our 1978 house painted, including trim, gutters and downspouts. Pro Tech couldn't have done a better job.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,000
Response from PRO-TECH PAINTING & DRYWALL LLC
Thank you so much for your response, we really enjoyed working with you and your family on your beautiful home! Kim Poehl
Marcie S.
08/2011
1.0
interior painters
+ -1 more
I called this company twice and left a messge both times. I then filled out an on-line, on their web site, request for an estimate and did not receive any type of response.
Description of Work: I called this company twice and left a messge both times. I then filled out an on-line, on their web site, request for an estimate and did not receive any type of response.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Response from PRO-TECH PAINTING & DRYWALL LLC
Member, I'm sorry for your inconvenience, we don't know what happened with your requests for an estimate. We are sorry we couldn't get you and estimate for painting your home. We are working on upgrading our internal systems for tracking all incoming requests for bids either via email or phone calls. This new software hopefully will make us more efficient in booking appointments, creating the estimate and following up better. Because of our tremendous growth in the last couple of years it has become clear we can't just write things down and follow up when we can. We do the best we can to meet everyones needs, we actually hear often that we were the first or only contractor to call back or even show up. But we are not perfect and appologize for misplacing your requests for estimates and thank you for your response. Kim & Dewayne Poehl
Sj S.
08/2011
1.0
house painters
+ -1 more
Did not respond to email either .
Description of Work: Never called back when they rec the address -poor customer service .
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Response from PRO-TECH PAINTING & DRYWALL LLC
Sorry for your inconvenience. I went by your mothers home after you called and looked around the front, but didn't feel comfortable about walking around in the back yard without her permission and I needed to ask her a few questions about the project. I knocked on the door a few times and decided to leave a business card with a note for someone to call me who could answer some questions about color, wood replacement, type of paint, and few other items. I needed to show her a few details about her home, and since you don't live close to Lubbock, I thought it was best to speak to her since so I could explain a few things and options for what we could do to her home. Since we always recommend customers get three estimates and I didn't hear back from anyone, I just assumed you hired someone else. I'm sorry I didn't follow up with you after going to your mothers house. Wearing all the hats of a small business owner can get overwhelming at times, we put most of our time into ongoing job quality control because of that sometimes estimates fall through the cracks. Even though most of our work comes from repeat customers and referrals, we certainly understand how important new customers are to our business. We are sorry for all the trouble we caused you with this estimate and thank you for your comments!
Judy L.
07/2011
5.0
interior painters
+ -1 more
thats my story and Im sticking to it. Do not give out my name. Its a small town. I do have a wonderful pool couple. He builds and does repair she cleans and keeps my pool sparkly clean and bright and is so so wonderful. South West Lubbock, Texas she may have openings there.
Description of Work: they came to look and give a price in advance. they said they needed to figure all amounts and would call back. I called them after 3 weeks because they did not call. He said he'd have to look into it and would call back????????????? I'm thinking because I asked alot of questions for a breakdown to see if I'd find each item a thing I'd want to do at that time due to not knowing yet how much each item would be. Its been a year. They never called back. I wanted it broken down to do all 7 doors (sand, build up edges where needed, and paint doors and frames inside and out. the next thing I asked about was to do 4 walls. you may want to have a list for people to got prices with. if youre not very specific, you may just get paint and no sanding and no filling in those dents and nicks. They could say...thats not what was asked for. have it in writing and you check the words. anyway, they never did the job because they never called back. Maybe they thought I was too picky.????
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
2.0
punctuality
1.0
Yes, I recommend this pro
Response from PRO-TECH PAINTING & DRYWALL LLC
Thank you for your comments.
Jim W.
05/2011
5.0
interior painters
+ -1 more
they did a very good job prepped & cleaned up better than others i have used fast and very professional
Description of Work: had the entire inside of my house repainted - 2900 sq ft their estimate was considerably less than others they are bonded & insured - my main influencing factor
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,800
Response from PRO-TECH PAINTING & DRYWALL LLC
Thank You for your kind comments!
Diane S.
03/2010
4.0
drywall, interior painters
+ 0 more
some problems matching the ceiling paint, but overall went very well.
Description of Work: repaired and painted loose drywall tape in ceiling areas
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Interior Painting,
Drywall,
Exterior Painting,
Wallpaper Removal,
Handyman Services,
Plaster,
Bathtub Restoration,
Epoxy Flooring,
Cabinet Refacing and Refinishing,
Deck Maintenance
FAQ
PRO-TECH PAINTING & DRYWALL LLC is currently rated 4.7 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: Closed
PRO-TECH PAINTING & DRYWALL LLC accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa