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Carpet Tech

Carpet Cleaning, Air Duct Cleaning, Upholstery Cleaning,

About us

Carpet Tech has a strong reputation for service, quality, and expertise. As a family-owned and operated floorcare and restoration business, they are committed to providing personalized attention and excellent customer service to commercial and residential clients across the Concho Valley. Carpet Tech uses professional truck-mounted equipment and IICRC-approved cleaning methods to ensure your floors, carpets, furniture, and air ducts are clean and well-maintained. Our 24/7 flood and fire restoration team is always on call and can be on site quickly to begin cleaning up from plumbing issues, burst pipes, or natural disasters.

Business highlights

30 years of trusted experience
Family Owned & Operated
Emergency Services Offered

Services we offer

Commercial cleaning, remodeling, repairs, refinishing of carpet, upholstery, tile, grout, mattress, wood floor, rugs, concrete staining, water & fire damage restoration, upholstery, drapes, air duct & vent, marble, stone, granite, decorative concrete, odor, stains, auto, RV & boat.

Services we don't offer

carpet sales, carpet installation, janitorial or maid services

Amenities

Free Estimates
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

Check
CreditCard

Photos of past projects

Reviews

4.8137 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
90%
4
4%
3
2%
2
0%
1
4%


Rating CategoryRating out of 5
quality
4.8
value
4.6
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 51-75 of 137 reviews

Kerri B.
11/2012
5.0
carpet cleaners, upholstery cleaning, mattresses
  + 1 more
they arrived on time and worked very quickly. they each had their jobs and they did them very well.
Description of Work: They cleaned three bedrooms (Carpet). They also cleaned a mattress, 6 oversized chairs and a sofa.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Response from Carpet Tech
We are so happy that you were satisfied with the technicians as well as the work they performed! We look forward to hearing from you again soon.

Susie K.
11/2012
5.0
carpet cleaners
  + -1 more
WONDERFUL experience. I HIGHLY recommend Carpet Tech of Lubbock, TX.
Description of Work: The carpet technician steam cleaned part of my house and removed pet urine smells from my living room area. They did a pre-service estimate and located urine spots before cleaning and then again on the day of service. They did an AWESOME job of pre-treating the urine spots and then also, with the thorough deep cleaning of those spots as well as the entire room(s). I've not had any reoccurrence of the pet odors and the carpets look MARVELOUS. Well worth the extra $ that I spent versus previous carpet cleaning companies in the past.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Corbi S.
10/2012
5.0
carpet cleaners
  + -1 more
They were great! They were quick and professional. They followed up the next day to ensure I was satisfied. They did a very good job.
Description of Work: They cleaned the carpets in my new home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jacob R.
07/2012
5.0
carpet cleaners
  + -1 more
They did a good job. They let me know in advance when they were coming.
Description of Work: They cleaned the carpets in my apartment.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Wendy W.
07/2012
5.0
carpet cleaners, upholstery cleaning
  + 0 more
They were very efficient and friendly. They did a good job. They're just great.
Description of Work: We got the service of Carpet Tech. for carpet cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Michael O.
07/2012
5.0
carpet cleaners
  + -1 more
The quality was very good. We have used them before and they have always done a good job. They are always on time and they always get the job done quickly.
Description of Work: We used Carpet Tech for carpet cleaning in four rooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$236

Lora H.
06/2012
5.0
carpet cleaners
  + -1 more
The young men from Carpet Tech showed up exactly on time and were very friendly and professional. They listened to our concerns and addressed the areas that needed special treatment along with giving us informaiton on how to keep it clean in the future. They were thorough and left us with some products to use that were very helpful. We were extremely pleased with the service and will definitley use them again and we will be telling all of our friends about them too!
Description of Work: Whole house carpet cleaning without moving furniture. Spot treatments.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Cynthia S.
05/2012
5.0
carpet cleaners, air duct cleaning
  + 0 more
All work was fine and performed by polite clean Techs who were respectful of me and my home. It was a pleasant process and I would use them again.
Description of Work: Cleaned carpet and air ducts

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Maria B.
05/2012
5.0
carpet cleaners
  + -1 more
I liked everything about them. They are very affordable and the technician did a wonderful job with our stains.
Description of Work: I had Carpet Tech to clean my carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Paul M.
04/2012
5.0
carpet cleaners
  + -1 more
The experience was easy and very customer-focused. They were vey helpful from our first contact,and the workers arrived promptly and were professionl and courteous.
Description of Work: After using another carpet cleaning company several times with fair (at best) results, I called Carpet Tech. These guys are great! They spent more time and effort on my carpets and got better results than I ever hoped. We thought we needed to replace the carpet in our home, but now it looks so good that we can take our time and replace it if and when we decide we want to. Don't waste you time and money with anyone else.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

sherry E.
04/2012
5.0
carpet cleaners
  + -1 more
Very friendly young lady set up appt on the phone. Brent and Stephan arrived promptly, and were very frindly,helpful and professional through the whole service period. I had many small pet stains from my dog entering house through dog door, and move her dog food aroung the house. also a few other general stains in a couple of other places....they listened to my concerns, and what i needed done, and went to work. They removed all stains, even helped an old set in stain i thot was there forever. they then cleaned all other areas, added scotch guarding and raked the carpet. My carpet looked great, and has stayed looking good. Had a previous cleaning done by another major name brand company, and by about 1 1/2 weeks, the old stains were showing back up. I will DEFINITELY use Carpet Tech again! Very reasonable prices also!
Description of Work: carpet cleaning in living room, dining room and hall, with stain removal. also add Scotchguarding.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Larry M.
03/2012
5.0
carpet cleaners
  + -1 more
They did an excellent job and they were very nice too. It is a great company and they are very experienced in what they do.
Description of Work: We had a plumbing problem and so they came out and cleaned up the carpets from the water.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Marianne S.
02/2012
5.0
carpet cleaners
  + -1 more
They did a good job. They were professional and friendly.
Description of Work: They cleaned the carpet in our home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Christopher H.
02/2012
5.0
carpet cleaners
  + -1 more
They did a good job. The apartment complex was not satisfied and they came out and cleaned the carpets again. They were professional. They do a pretty stand up job and do not always charge you for every single thing. They came in, got the job done, and got out. They usually hire tech students who are young, but they do a very good job. They are a little over priced.
Description of Work: Carpet Tech - Lubbock cleaned our carpets in the entire apartment.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Response from Carpet Tech
Thank you so much for choosing Carpet Tech for your carpet needs! We truly appreciate honest feedback from our customers. One thing that we would like to clarify is that all of our crew chiefs are actually professional career men that have dedicated themselves to full-time employment with Carpet Tech to provide for their families. They are highly knowledgeable, certified technicians, that have many years of experience in their field of floor care or restoration expertise. Carpet Tech does however love to help young men and women put themselves through college and does have employees enrolled in school that work as helpers and staff. We are a certified firm with the Clean Trust ensuring that all of our technicians are IICRC Certified. We take great pride in our work and understand that our careers are built upon the customer service we provide and their 100% satisfaction. Thanks again and if there is ever anything else we can do for you, just give us a call!

Gretchen H.
01/2012
5.0
carpet cleaners
  + -1 more
They did a good job. They are a good company. They provided good quality, prices and professionalism.
Description of Work: I hired them for carpet cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Dalene P.
01/2012
5.0
carpet cleaners
  + -1 more
They are very efficient and polite. They come in and get the job done, and they do an excellent job. They are prompt and on time.
Description of Work: I use Carpet Tech - Lubbock for carpet cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Karl W.
01/2012
5.0
carpet cleaners
  + -1 more
They don't need my recommendation, everybody in town uses them, they're good.
Description of Work: They are the best carpet cleaning service. They steam clean and stretch the carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Kay B.
01/2012
5.0
carpet cleaners
  + -1 more
They arrived a few minutes early and were extremely courteous and professional. My carpet looked and smelled fantastic. They even gave me a bottle of spot remover and carpet protectant at no charge!
Description of Work: Carpet Tech steam cleaned the carpet, removed some pet stains and cleaned an area rug.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Juanita M.
01/2012
5.0
carpet cleaners
  + -1 more
Kolten and Hunter arrived exactly on time! This means a lot to not have to wait on someone. Shows respect for the customer and their time. They performed their job quickly and efficiently. Will use this company again and recommend them.
Description of Work: They cleaned my carpet in the living room and hall. Also applied pet treatment for stains and applied ScotchGuard when finished with cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Phyllis M.
12/2011
5.0
carpet cleaners
  + -1 more
Steven arrived right on time and went immediately to work. He even moved some furniture and kept me informed of what he was doing. He also told me about a graphite stain hidden under a chair that he couldn't remove. I wouldn't have know the stain was there. The carpets dried quickly within a few hours and look marvelous clean, fluffy and smelled clean. I will regularly call them. The whole process was pleasant, efficient and professional.
Description of Work: I called based on a friend's referral. They set a time that day to give me an estimate. They arrived in a uniform and were professional, friendly and efficient. The estimate was very competitive. We set an appointment for the next week to clean the carpets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$185

Evelyn B.
12/2011
5.0
air duct cleaning
  + -1 more
Carpet Tech said that cleaning the ducts for the mildew might not work and in the end it did not. I appreciate their honesty that it might not work. They showed up on time and performed the job quickly and efficiently.
Description of Work: I had the air ducts in my house cleaned to try to get rid of a mildew odor when the heater runs. I had all of the ducts cleaned at a per duct cost.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

J.S. H.
11/2011
5.0
carpet cleaners
  + -1 more
They are just absolutely the best one in town. I used them for my office as well. They have been here a long. They are just excellent. I had some stuff on my carpet that I literally did not think would come out. The soles of my bed those horrible dug in grey spots. They got every bit of that out. There was grease on my new carpet and they got every bit of it out as well. It is like a new carpet again. They cleaned everything tip-top. I was okay with their price. If I call them out to clean my living room, they do it for $49. They are very reasonable. They have also started a pest control company. I am thinking about using them for that service. If you don't like something, they come right back out. I had a light blue carpet in my office. They could just make it look brand new all over again. It was a wrong color of carpet to be put down in offices. They have a spot cleaner and another one if you have pets to remove the odor. They just take out anything and you don't have old residue. I can't say enough good things about them. They just do a lot of good work.
Description of Work: Carpet Tech cleaned my carpets by the end of October. I had a lot done and they moved furniture for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Riky S.
11/2011
4.0
carpet installation
  + -1 more
They did a good job but were very expensive. I probably will not use them again in the future.
Description of Work: Part of our house flooded because a washing machine overflowed so I used Carpet Tech to come out and dry the carpet and do a bunch of work including pulling up the carpet and running a lot of fans.

Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0


Response from Carpet Tech
Thank you for rating Carpet Tech. We really appreciate your business. Carpet Tech’s restoration prices may seem high to customers because they are accustomed to our carpet cleaning prices. The two services are completely different and require different quantities of labor, fuel, equipment, and time. Restoration prices are higher because this process is much more involved. All technicians are trained to give full estimates on work prior to starting. Carpet Tech does not price gouge our customers and even provides free estimates at the companies cost to avoid any issues during invoicing.

Challa G.
10/2011
5.0
carpet cleaners
  + -1 more
They come out right away and they are very efficient. The person that they send is very knowledgeable and he explains everything. They do it quickly. They make sure that things turn under your chair legs and that sort of thing. They move back as many things as they can. They do a good job. They are a great company. I think that their price is fair. I have used them several times.
Description of Work: I used the services of Carpet Tech on the 25th of October 2011 for carpet cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

colin B.
10/2011
5.0
carpet cleaners
  + -1 more
They were very helpful and they came on time. I thought they had a good price for cleaning our entire house.
Description of Work: I used Carpet Tech for carpet cleaning. The last time I used them was about couple of weeks ago. They cleaned the carpets and our entire house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Contact information

6613 19th Street, Lubbock, TX 79413

https://www.carpettech.com/lubbock/

Service hours

Sunday:
12:00 AM - 12:00 AM
Monday:
12:00 AM - 12:00 AM
Tuesday:
12:00 AM - 12:00 AM
Wednesday:
12:00 AM - 12:00 AM
Thursday:
12:00 AM - 12:00 AM
Friday:
12:00 AM - 12:00 AM
Saturday:
12:00 AM - 12:00 AM

Licensing

Bonded

Insured

Licensed*

Trade License Number
#1216732
Trade License Locale
Texas
Trade License Authority
National Air Duct Cleaners Association (NADA) Member
Trade License Expiration
12/31/2024

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Air Duct Cleaning,
Upholstery Cleaning,
Hardwood Flooring Sales and Installation,
Ceramic Tile,
Oriental Rug Cleaning,
Dryer Vent Cleaning,
Floor Cleaning and Waxing,
Flooring Sales and Installation,
Carpet Sales and Installation,
Finished Carpentry and Woodworking,
Homebuilders

FAQ

Carpet Tech is currently rated 4.8 overall out of 5.

Sunday: 12:00 AM - 12:00 AM

Monday: 12:00 AM - 12:00 AM

Tuesday: 12:00 AM - 12:00 AM

Wednesday: 12:00 AM - 12:00 AM

Thursday: 12:00 AM - 12:00 AM

Friday: 12:00 AM - 12:00 AM

Saturday: 12:00 AM - 12:00 AM

Carpet Tech accepts the following forms of payment: Check,CreditCard
Yes, Carpet Tech offers free project estimates.
Yes, Carpet Tech offers eco-friendly accreditations.
No, Carpet Tech does not offer a senior discount.
Yes, Carpet Tech offers emergency services.
No, Carpet Tech does not offer warranties.
Carpet Tech offers the following services: Commercial cleaning, remodeling, repairs, refinishing of carpet, upholstery, tile, grout, mattress, wood floor, rugs, concrete staining, water & fire damage restoration, upholstery, drapes, air duct & vent, marble, stone, granite, decorative concrete, odor, stains, auto, RV & boat.
carpet sales, carpet installation, janitorial or maid services

Contact information

6613 19th Street, Lubbock, TX 79413

https://www.carpettech.com/lubbock/

Service hours

Sunday:
12:00 AM - 12:00 AM
Monday:
12:00 AM - 12:00 AM
Tuesday:
12:00 AM - 12:00 AM
Wednesday:
12:00 AM - 12:00 AM
Thursday:
12:00 AM - 12:00 AM
Friday:
12:00 AM - 12:00 AM
Saturday:
12:00 AM - 12:00 AM