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Carpet Tech

Carpet Cleaning, Air Duct Cleaning, Upholstery Cleaning,

About us

Carpet Tech has a strong reputation for service, quality, and expertise. As a family-owned and operated floorcare and restoration business, they are committed to providing personalized attention and excellent customer service to commercial and residential clients across the Concho Valley. Carpet Tech uses professional truck-mounted equipment and IICRC-approved cleaning methods to ensure your floors, carpets, furniture, and air ducts are clean and well-maintained. Our 24/7 flood and fire restoration team is always on call and can be on site quickly to begin cleaning up from plumbing issues, burst pipes, or natural disasters.

Business highlights

30 years of trusted experience
Family Owned & Operated
Emergency Services Offered

Services we offer

Commercial cleaning, remodeling, repairs, refinishing of carpet, upholstery, tile, grout, mattress, wood floor, rugs, concrete staining, water & fire damage restoration, upholstery, drapes, air duct & vent, marble, stone, granite, decorative concrete, odor, stains, auto, RV & boat.

Services we don't offer

carpet sales, carpet installation, janitorial or maid services

Amenities

Free Estimates
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

Check
CreditCard

Photos of past projects

Reviews

4.8137 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
90%
4
4%
3
2%
2
0%
1
4%


Rating CategoryRating out of 5
quality
4.8
value
4.6
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 1-25 of 137 reviews

Jeremy B.
07/2022
1.0
carpet cleaners
  + -1 more
I called on multiple occasions and left many voicemails and was unable to ever receive a call back to get a copy of the invoice. Job was done decent.
Description of Work: Copy of an invoice

Rating CategoryRating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Jean P.
09/2017
4.0
carpet cleaners
  + -1 more
fine, smell was removed, stains lightened, fresher, appears cleaner.
Description of Work: shampoo carpet

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Response from Carpet Tech
Hi! We are sorry you did not have an A+ experience with us. What can we do next time to better serve you?

J S.
08/2017
5.0
carpet cleaners
  + -1 more
They were incredible!! The young men were on time and very professional. My carpets look brand new and smell like it too!!! I used them at the recommendation of a friend and I'm so glad I did!
Description of Work: They did my entire house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Carpet Tech
Thanks so much for the wonderful review!

Dianne M.
02/2017
5.0
carpet cleaners
  + -1 more
They're really good people. I enjoy them whenever they are in our home. They're always very nice people. They did what they were supposed to do and they did a really good job.
Description of Work: They do all our carpet cleaning.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Carpet Tech
Thank you for the great review!

Mollie M.
08/2016
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
They were fantastic! Marshall was prompt and extremely efficient. The rugs look like new again. I will definitely use them again. While here, they also did an estimate to strip and polish my wood floors.
Description of Work: four area rugs cleaned, deodorized, treated

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

jamie S.
02/2016
5.0
carpet cleaners, flooring contractor, upholstery cleaning
  + 1 more
Cleaned carpet in cleaned, moved what furniture was possible, very professional, carpet still looks good, no spots coming back through
Description of Work: carpet cleaned in 3 bedrooms

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Carpet Tech
[Member Name Removed], thank you for your review! We take pride in taking care of our customers and their homes. We are glad that we could help you get your carpets cleaned up!

Christine F.
09/2015
5.0
carpet cleaners
  + -1 more
They were on time, in and out in no time, the job they did was fabulous and they were very professional. I will use them again!
Description of Work: Steam cleaned carpets in 3 bedrooms and spot cleaned an ottoman

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$275

Response from Carpet Tech
We LOVE receiving reviews like yours - thank you SO much for your kind words! We take pride in our work and in our professional and courteous technicians. Thank you again for sharing your experience! We are looking forward to serving you again in the future!

Dara J.
07/2015
5.0
hardwood floor
  + -1 more
They were amazing! They help us sold the house within a week. They did a great job!
Description of Work: Refinished hardwood floor

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Response from Carpet Tech
Thank you so much for your kind words! We are so glad to hear you are satisfied with the work of our wood floor technicians. We truly hope to have the opportunity of serving you in the future! Thank you again!

NATHAN V.
06/2015
1.0
air duct cleaning, carpet cleaners
  + 0 more
Estimator promised to email and price estimate to me the following day. I did not receive a quote and he never called. Waste of time. After a week I contracted with another firm.
Description of Work: Gave me an estimate to clean my airducts.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from Carpet Tech
(removed member name), we sincerely apologize about the confusion. Our system shows that a detailed estimate was written up and sent to you via email – either there is an issue with the contact information that we have listed or our estimate was flagged as spam in your email. With your permission, we would like to contact you in order to make sure we have the correct information listed.

Betsy C.
10/2014
5.0
carpet cleaners, ceramic tile, upholstery cleaning, floor cleaning
  + 2 more
This is a very professional group. They arrive on time and get the job done. I have used them twice with great success. I would use them again for any floor or furniture cleaning.
Description of Work: On one job they cleaned tile floors and furniture. The other job they cleaned carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Carpet Tech
Thank you so much for taking the time to leave this review. We are are happy that you are happy with your carpet & the work that was done at your home & look forward to serving you again in the future!

Marci L.
08/2014
5.0
hardwood floor
  + -1 more
They were awesome. They were there exactly when they said they would, both for the estimate and work.
Description of Work: I hired Carpet Tech to repair and refinish a wood floor in my home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Response from Carpet Tech
We are so THRILLED that you are happy with your wood floors! Customers like you are why we can do what we do! We truly appreciate your kind words & we look forward to serving you in the future!

Welda C.
08/2014
5.0
carpet cleaners, upholstery cleaning
  + 0 more
I have used Carpet Tech regularly for several years to clean carpets. I have been satisfied with office staff for scheduling, calling prior to arrival, friendliness and efficiency of crew, and work done. They put out bumpers to protect corners, will move some furniture to clean under it, place furniture on little blocks if the carpet below has been cleaned. I have not compared prices with other companies but I am satisfied with their service.
Description of Work: Clean carpets

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$134

Response from Carpet Tech
Thank you so much for sharing your experience! Customer satisfaction is our #1 priority and we could not be more thrilled to hear we met your expectations and we look forward to serving you again in the future!

Alice D.
06/2014
5.0
hardwood floor
  + -1 more
They're excellent. They did an excellent job on my floor. It's an old floor, it would have been cheaper. It's beautiful. I had covered it with carpet for many years, so I'm really happy with it. It was very very nice young man. They came and they did their job. They knew what they were doing and I was just very impressed. They were polite. They were neat. They cleaned up their mess. I was really really pleased with them. They were really good.
Description of Work: I just had our hardwood floor re-done by Carpet Tech. They just did it yesterday. I just had one room and a hall done.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

Response from Carpet Tech
Thank you so much for sharing your experience! Customer satisfaction is our #1 priority and we could not be more thrilled to hear we met your expectations and we look forward to serving you again in the future!

Ken W.
05/2014
5.0
carpet cleaners, air duct cleaning
  + 0 more
I had used Carpet Tech before to clean carpets. When I purchased my current home I decided to have the ducts cleaned because the house was nearly nine years old and the ducts had never been cleaned. I sent an e-mail to Carpet Tech using the quote request form on their web site and received a reply the same day. I set up an appointment two days later and Josh was right on time. He was very professional in appearance and knowledge. He explained their process and gave me a written estimate of the costs. There are coupons on their web site for many of their services. I used one for $60.00 off the job. We scheduled their first available date which was May 14th. I asked to be notified if an appointment came up sooner. I received a call the morning of May 5 stating they could do the job that afternoon. They arrive early. Jeremy and his assistant were also professional in dress and action, doing the job in about an hour and 1/2, keeping everything very clean as they progressed. They then vacuumed all at the end. The final cost was exactly what I was given in the estimate. I am very happy with the service. Jeremy told me that the EPA recommends duct cleaning every three to five years. I will certainly contact Carpet Tech in three years for another cleaning. Finally, before leaving my home, Jeremy gave me his card with his mobile number stating, and quot;if you have any problems or questions, call me any timeand quot;. That's customer service!
Description of Work: Cleaned air ducts, HVAC unit, and return ducts.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$650

Response from Carpet Tech
THANK YOU so much for sharing your experience! Here at Carpet Tech, we love nothing more than to hear stories like this from our customers. It's thanks to customers like you that we continue to grow in our community! Thank you so much and we look forward to serving you again in the future.

Jason K.
04/2014
5.0
carpet cleaners
  + -1 more
They were on time and did an excellent job. Very thorough answering my wife's questions and they used what appeared to be some high tech and new cleaning equipment.
Description of Work: Cleaned carpets

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Response from Carpet Tech
Thank you so much for sharing your experience! Customer satisfaction is our #1 priority and we could not be more thrilled to hear we met your expectations and we look forward to serving you again in the future!

rosemary M.
03/2014
5.0
carpet cleaners
  + -1 more
excellent, professional yet friendly. efficient, prompt.
Description of Work: cleaned two rooms, halls, bathrooms

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$275

Response from Carpet Tech
Thank you so much for the great review! We look forward to serving you again in the future.

Janet Y.
01/2014
4.0
upholstery cleaning
  + -1 more
The Carpet Tech staff was very professional, easy to contact for an appointment, and were here at the designated time. Two technicians came in and worked for approximately one and half hours. Our fabric couch with matching love seat is three years old and only the tops of the cushions were grimy, no set in spots or stains. We had been quoted an estimate of around $180 so was surprised when we were handed a bill for $225.06. I had printed a coupon from Angie’s List and upon handing it to them was told that coupon was already included in the current price, no other explanation. I really did not see that big of a difference in the couches as they really were not that dirty to begin with. This company is nice to deal with but I would hesitate to use them in the future due to the price factor for the service performed.
Description of Work: Carpet Tech cleaned a standard sized couch and love seat.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$225.06

Response from Carpet Tech
Thank you so much for the review. Without customer feedback, we would be unable to grow and better ourselves as a business. I am tremendously sorry about the miscommunication between my staff and yourself. I hope you will give us the opportunity to prove ourselves to you. Again, I am truly sorry.

Jonette W.
01/2014
5.0
carpet cleaners
  + -1 more
I have used them before for carpet cleaning and wool rug cleaning. I have always been very satisfied.
Description of Work: Cleaned carpet and they were prompt and did great work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Carpet Tech
Thank you so much for the kind words! Not only for this excellent review, but for your continued loyalty when it comes to your floor care. Please let us know if there is anything else we can ever do for you.

Rocky S.
01/2014
5.0
carpet cleaners
  + -1 more
Everything was done to my satisfaction. Pet stains and order was removed in the houses and carpets in the school were very well done. Will hire them to clean carpets each year.
Description of Work: Carpet cleaning was provided to clean 4 houses and rooms in the School.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Response from Carpet Tech
Thank you so much for sharing your experience! Customer satisfaction is our #1 priority and we could not be more thrilled to hear we met your expectations and we look forward to serving you again in the future!

Abel M.
11/2013
5.0
carpet cleaners
  + -1 more
Me and my wife had just bought a duplex and the carpets on one side were horrible. Had urine stains, dirty, and smelled! We thought we were definitely going to have to replace it. But before we did I wanted to just check and see if it were even possible to save. They came out right on time and even called when they were on their way. He looked at the carpet and didn't even flinch. Even got down and smelled the urine stains to make sure that's what they were. Took about 45minutes and had me go look at them. Everything was gone and it looked like new! Even the smell was completely gone. I still was a little leary so I checked in with the new tenant a couple of days later and the smell never came back! Super nice over the phone and super nice guys who came out to clean.
Description of Work: Cleaned carpets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from Carpet Tech
THANK YOU so much for sharing your experience! Here at Carpet Tech, we love nothing more than to hear stories like this from our customers. It's thanks to customers like you that we continue to grow in our community! Thank you so much and we look forward to serving you again in the future.

Brenda P.
11/2013
5.0
hardwood floor
  + -1 more
I had a large living room floor that is hardwood and it desperately needed to be refinished. They came out to give me an estimate and they were out later to do the work. It took most of the day but we couldn't have been more pleased with the work. Caleb and Sage were so easy to work with and I would most definitely refer others to them! Another plus for me was the fact that they used a totally dust contained system. I really loved that no clean-up was necessary on our part afterwards. Great experience overall!!
Description of Work: Refinished a living room with hardwood flooring.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,800

Response from Carpet Tech
Thank you so much for your kinda words! We love to hear when our customers are satisfied with the work performed in their home. We are able to grow and continue to do what we do because of customers like you. You are the key to our success, so again, thank you! We look forward to serving you again soon!

Frank B.
11/2013
5.0
carpet cleaners
  + -1 more
Used these guys when I lived by college thru today. I personally use these guys for my office and my home. Office we use them about once a month and at home we use them every few months downstairs near the entry. Carpets look like new and I haven't had them leave any marks on my carpets after cleaning even once. I will continue to use them.
Description of Work: Vacuumed and cleaned all the carpets in a two story town home including the stairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Michael K.
10/2013
5.0
carpet cleaners
  + -1 more
Great experience. Since I was having the cleaning done on Saturday they couldn't give an exact appointment time, only an estimated time. They arrived a little later than estimated but called to let us know they were running a little behind. They were quick, efficient and friendly. They left booties for us to wear until the carpet was dry and left a bottle of spot treatment. Very happy and will definitely call them back out next spring.
Description of Work: Cleaned carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Response from Carpet Tech
Thank you so much for this great review! There is nothing better than hearing about our customer's satisfaction. Thanks again and we look forward to serving you again next spring!

linda C.
10/2013
5.0
carpet cleaners, air duct cleaning, home builders
  + 1 more
The day of the estimate, they had to people to come out. This was great because our house is large. Their estimate was less than another cleaning service in our area. Their estimate was done before I told them about me calling to get someone else's estimate. I needed the house professionally cleaned, they recommended someone. Who was great, plus the cleaning service gave me a 20%coupon on the cleaning. That sure helped. After having the house cleaned, Carpet Tech came out on two different days. The first day they cleaned the air ducts and as large as the house is it was work. On the second day, they were there waiting on me. That impressed me. When we started discussing the price, he told me they had found one other heating unit in the attic, but the air duct crew did not charge me for that unit which was $75. The cart had the smell of old not being clean for a few years and dog urine. The house one smells and looks great. A plus, I had some boxes FedEx had delivered and could not lift. They were nice enough to lift and carry them in for me. They were fair, courteous and very reasonable. I would definitely use them again.
Description of Work: Air-duct cleaning and carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Response from Carpet Tech
THANK YOU SO MUCH FOR THE EXTREMELY KIND WORDS!! If it weren't for people like you, we wouldn't be able to do what we do. We greatly appreciate you giving us the opportunity to clean your carpets as well as your air ducts and we look forward to serving you again in the future!!

jacob L.
10/2013
5.0
carpet cleaners
  + -1 more
I have used him more than once. He is always on time and very kind. He gets to work and within minutes you see a major change in your carpet. When he is finished you will be amazed! I have used other services and he is by far my top choice. I was ready to rip my carpet out because all the stains others couldn't get out, but he had my carpet looking brand new in less than an hour. I highly recommend this man!
Description of Work: Cleaned the carpet in my living room, hallway, and three bedrooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Response from Carpet Tech
Thank you SO MUCH for sharing such an amazing testament to the work that we do. Customer satisfaction is always our #1 priority & getting to hear things like this is so great. It's because of customers like you that we can continue to do what we do, so THANK YOU!

Contact information

6613 19th Street, Lubbock, TX 79413

https://www.carpettech.com/lubbock/

Service hours

Sunday:
12:00 AM - 12:00 AM
Monday:
12:00 AM - 12:00 AM
Tuesday:
12:00 AM - 12:00 AM
Wednesday:
12:00 AM - 12:00 AM
Thursday:
12:00 AM - 12:00 AM
Friday:
12:00 AM - 12:00 AM
Saturday:
12:00 AM - 12:00 AM

Licensing

Bonded

Insured

Licensed*

Trade License Number
#1216732
Trade License Locale
Texas
Trade License Authority
National Air Duct Cleaners Association (NADA) Member
Trade License Expiration
12/31/2024

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Air Duct Cleaning,
Upholstery Cleaning,
Hardwood Flooring Sales and Installation,
Ceramic Tile,
Oriental Rug Cleaning,
Dryer Vent Cleaning,
Floor Cleaning and Waxing,
Flooring Sales and Installation,
Carpet Sales and Installation,
Finished Carpentry and Woodworking,
Homebuilders

FAQ

Carpet Tech is currently rated 4.8 overall out of 5.

Sunday: 12:00 AM - 12:00 AM

Monday: 12:00 AM - 12:00 AM

Tuesday: 12:00 AM - 12:00 AM

Wednesday: 12:00 AM - 12:00 AM

Thursday: 12:00 AM - 12:00 AM

Friday: 12:00 AM - 12:00 AM

Saturday: 12:00 AM - 12:00 AM

Carpet Tech accepts the following forms of payment: Check,CreditCard
Yes, Carpet Tech offers free project estimates.
Yes, Carpet Tech offers eco-friendly accreditations.
No, Carpet Tech does not offer a senior discount.
Yes, Carpet Tech offers emergency services.
No, Carpet Tech does not offer warranties.
Carpet Tech offers the following services: Commercial cleaning, remodeling, repairs, refinishing of carpet, upholstery, tile, grout, mattress, wood floor, rugs, concrete staining, water & fire damage restoration, upholstery, drapes, air duct & vent, marble, stone, granite, decorative concrete, odor, stains, auto, RV & boat.
carpet sales, carpet installation, janitorial or maid services

Contact information

6613 19th Street, Lubbock, TX 79413

https://www.carpettech.com/lubbock/

Service hours

Sunday:
12:00 AM - 12:00 AM
Monday:
12:00 AM - 12:00 AM
Tuesday:
12:00 AM - 12:00 AM
Wednesday:
12:00 AM - 12:00 AM
Thursday:
12:00 AM - 12:00 AM
Friday:
12:00 AM - 12:00 AM
Saturday:
12:00 AM - 12:00 AM