Armstrong Plumbing & Air is a family owned business and was started in 1934 by E.H Armstrong. We perform Heating, Air Conditioning, Plumbing and Sheet Metal Fabrication work throughout West Texas. Many people associate us with commercial work, but we have always been involved in residential service and installation as well. License number: TACLA00035C/M - 17317. Additional Contact Beth Carpenter
Description of Work: Worked on line to dishwasher. Came back on a second service call for dryer vent clog but did not charge me as it was not clogged like I reported.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$60
Dan R.
10/2015
4.0
heating & air conditioning/hvac, plumbing
+ 0 more
unknown
Description of Work: Replace pipe on sprinkler system good job too expensive
Rating Category
Rating out of 5
quality
5.0
value
2.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$200
Rose T.
09/2015
5.0
heating & air conditioning/hvac, drain cleaning
+ 0 more
unknown
Description of Work: Found a leaky water pipe underground
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,100
Daniel E.
06/2015
5.0
heating & air conditioning/hvac, air duct cleaning
+ 0 more
unknown
Description of Work: This service was a plumbing repair. The crew was friendly, professional and efficient. |Last month, we had Armstrong perform a summer check up & clean out of the Heating and A/C unit, including replacement of motor, fan barrel, and other misc. parts which were completed with the same overall "A" professional performance. That job took approximately 3 hours at a cost of $950.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$140
Cynthia S.
03/2015
3.0
heating & air conditioning/hvac
+ -1 more
unknown
Rating Category
Rating out of 5
quality
4.0
value
1.0
professionalism
4.0
responsiveness
3.0
punctuality
4.0
Dan R.
01/2015
5.0
heating & air conditioning/hvac, plumbing
+ 0 more
.
Description of Work: Replace roof vent for Renai water system & fixed the system
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$595.42
bryan D.
05/2014
5.0
heating & air conditioning/hvac
+ -1 more
unknown
Description of Work: Installed new A/C-Heating home unit; very satisfied with the quality of the unit (have had it over half a year through winter and warmer weather). I'm not sure it was the cheapest option I could have had, but it had some features that I think will make it more energy efficient. Overall I am very satisfied with my experience.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,000
DON C.
02/2012
5.0
heating & air conditioning/hvac, plumbing
+ 0 more
very good
Description of Work: heater work
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
John B.
09/2011
5.0
plumbing
+ -1 more
See above.
Description of Work: I called Armstrong on a Saturday afternoon to rteplace a toilet cutoff valve. Raul called me back to check on the specifics of the problem. He had two other calls ahead of me so he set my expectations on timing. He arrived around 8 PM and made sure he had the parts. However, when turning off the water at the meter, the city's cutoff broke from old age. He called the city, and arranged for them to come Sunday morning. He followed up to make sure they came as planned. He then returned after the city replaced the cutoff at the meter and he replaced the toilet cutoff in the house. He was very professional, and communicated with us so we knew what was going on. His work was done correctly and professionally. The price was fair and the extra charge for weekend hours was not excessive.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$172
Tom H.
07/2011
5.0
plumbing, heating & air conditioning/hvac
+ 0 more
I returned from vacation to find the A/C running, but no air being circulated. I called Armstrong late that night to explain the situation. They called the following morning and set an appt for later that day, and fixed the problem, cleaned and serviced the unit in 35 min. and wet up a return call to find a coolant leak.Very happy with the service call.
Description of Work: Performed maintenance, repaired air handler unit.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
Stefanie G.
07/2011
5.0
heating & air conditioning/hvac
+ -1 more
The air condition in my condo unit was blowing out hot hair and not cold. When I called Armstrong, the person that answered the phone was very friendly and responsive to my air conditioning concerns. She said a dispatcher would call me so that I would be aware when they were coming to my home. About 10 minutes later the dispatcher called and said a technician would be there within 5 minutes since he was in the area. The technician who came was professional and took his time in finding out what the problem was. He realized that I needed a new capacitor. I immediately felt cool air when he changed it and he said it would get colder within 20 minutes or so. He left and I was content. However, when I came home later that evening I noticed my air was cool, but not cold like it normally is. I called Armstrong the next morning and asked if they could send someone to my place again to check on the problem. When i asked the operator if I would be charged again for having them come out a 2nd time she said not. The same technician came again and washed my air conditioning unit and said it was low on refrigerant. He fixed the problem and I am living like an eskimo again. I was not charged for the second visit at all. I would strongly recommend this company for anyone who is having problems with their air conditioning unit. They are friendly, prompt, professional, affordable, reliable, and most importantly a WONDERFUL COMPANY! If I could rate this company an A+++++++++ I would!
Description of Work: The technician realized that I needed a new capacitor and was low on refrigerant.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$181
Jerrod P.
07/2011
5.0
heating & air conditioning/hvac
+ -1 more
I did not think our air conditioning unit was cooling properly so I called Armstrong. They were very responsive and we set up a service call with a quote of $120. The technicians arrived on time. Before they began inspecting they talked to me about a twice yearly service they could perform on my entire system and it would only cost $25 more than the quote. I agreed to the terms. The technicians then explained the different parts of my furnace, blower, and air conditioner system. They showed me how to clean them. They fixed my issue and got our unit cooling properly. I am very thankful to them and will definitely use them again.
Description of Work: Heating/AC Inspection & Cleaning Service
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$145
Lindsey B.
03/2011
5.0
heating & air conditioning/hvac
+ -1 more
The service is great from the very beginning. The people that answer the phones are very friendly and find someone to come out quickly. The past three times that I have had to call in the past few years, someone has always responded that very same day...great when your old heater goes out right in the middle of a cold front!! A part that covers the vent from the roof blew off in the wind and you could see the sky from inside. I called and someone was here within the hour that I called. The guy that came out was friendly and professional. He was able to find the piece that blew off and said it was only attatched by one screw so he put it back on and added more screws so this would not happen again! It was a great experience as usual!
Description of Work: The cover to the vent blew off in the wind as it wasn't securly fastened and the mechanic found the piece and securely reattatched it.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$86
Kara R.
09/2010
5.0
heating & air conditioning/hvac, plumbing, water heater repair
+ 1 more
Excellent service! Will definitely use again!
Description of Work: Armstrong Mechanical fixed a leak in my shower and replaced a part. They were prompt, courteous, fixed the problem in a timely manner, and were very careful to protect my carpeting and tile flooring by wearing shoe coverings. I feel that their fees were very reasonable for the work performed. I have also used Armstrong Mechanical in the past for various air conditioning/heating issues and they have replaced a water heater. I will definitely use them again! They do a great job!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
John F.
08/2010
5.0
heating & air conditioning/hvac, plumbing
+ 0 more
They were knowledeable and informative on all levels and were able to explain what was going on so I could understand it.
Description of Work: They serviced my AC and heating system, ran a camera in my sewer line to make sure it was ok.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Charles L.
06/2010
2.0
heating & air conditioning/hvac
+ -1 more
I have a rental properity and the tennant called this company because there was water dripping from the inside A/C unit. A tech came out and quoted a $600.00 repair job. My tennant thought that was extream and decided to take a look at the unit himself. He found that the drain line from the A/C coil was plugged up. He cleared the line and saved me at least $600.00.
Description of Work: No services performed
Rating Category
Rating out of 5
value
1.0
professionalism
2.0
responsiveness
3.0
punctuality
3.0
Response from Armstrong Mechanical
Armstrong Mechanical is located in Lubbock, TX and we do not do work outside of Lubbock County. We also do not work on rent properties. Can this be pertaining to a different company?
ANN E.
09/2009
5.0
plumbing
+ -1 more
Very prompt, they make an appointment and show up. If you have lots of things that you need done, they are able to help you with all of this. They have an individual specialist for all types of work.
Description of Work: They have performed some minor plumbing, A/C work, and worked on a dishwasher.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
KAREN V.
07/2009
5.0
drain cleaning
+ -1 more
They arrived on time, removed the old faucet, installed the new faucet within 30 minutes, cleaned up the area and left.
Description of Work: 2 plumbers came and removed an old kitchen faucet and installed a new Delta faucet that Ihad purchased.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$57
Devorah R.
11/2008
5.0
heating & air conditioning/hvac
+ -1 more
They are very professional, courteous and knowledgeable. All there work is excellent. They work a lot with us.
Description of Work: They replaced an air conditioner for us. They just do all of our work for us.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Armstrong Mechanical
Although we like the positive response, we believe this also may be another company. We are located in TX and do not do work outside of Lubbock County.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Heating and Air Conditioning,
Plumbing,
Drain Cleaning,
Air Duct Cleaning,
Water Heaters,
Dryer Vent Cleaning,
Sewer Cleaning,
Water Filtration and Softening
FAQ
Armstrong Mechanical is currently rated 4.7 overall out of 5.
Sunday: Open All Day
Monday: Open All Day
Tuesday: Open All Day
Wednesday: Open All Day
Thursday: Open All Day
Friday: Open All Day
Saturday: Open All Day
Armstrong Mechanical accepts the following forms of payment: Check,Financing Available,MasterCard,Visa