CW Service Pros

Plumbing, Water Heaters, Drain Cleaning,

About us

2021 Super Service Award Winner- CW Service Pros has been offering plumbing, heating, and cooling services, including water heater repair and installation, slab leak location and drain cleaning, air conditioning installation and repair, and furnace installation and heating repairs in Denton, Dallas and Collin County for over two decades. We are committed to your 100% satisfaction and guarantee our workmanship. When service Can't Wait contact the residential service professionals at CW Service Pros.

Business highlights

26 years of trusted experience
Se Habla Español
Family Owned & Operated
Emergency Services Offered

Services we offer

Kitchen & Bathroom Remodeling. Water Heaters. Bathtubs. Faucets. Pipes. Gas & Slab Leaks. Toilets. Showers. Sewer Lines. Disposal Installation & Repair. Drain & Septic Line Cleaning.

Amenities

Warranties
Yes
Senior Discount

$25 off service call fee

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Our Recent Projects


Photos of past projects

Reviews

4.7366 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
81%
4
8%
3
4%
2
3%
1
3%


Rating CategoryRating out of 5
quality
4.8
value
4.2
professionalism
4.8
responsiveness
4.9
punctuality
4.8

Filter reviews by category

Showing 76-100 of 366 reviews

Joshua H.
04/2018
5.0
plumbing, water heater repair, gas leak repair
  + 1 more
Came out in a Sunday to replace a leaky gas line. Great service and reasonably priced.
Description of Work: Replaced a leaky gas line at the hot water heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$375

Response from CW Service Pros
Thanks for having C&W Plumbing out to your home. We are here 24/7 should the need for service arise for you again.

Betty S.
04/2018
5.0
plumbing
  + -1 more
Very well. Professionally done, timely, pleasant, and explained everything beforehand and made sure he tested the faucet in my presence
Description of Work: Replaced outside water faucet

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Betty S.
04/2018
5.0
plumbing
  + -1 more
The job went very well. Excellent workmanship and professional in every respect. I was so pleased with the work that I felt comfortable enough to refer a neighbor. I contacted the company again in early 2019 to locate potentially private gas lines on my property. None were there and there was no charge for the call.
Description of Work: Outside faucet needed replacing

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$270

Robert J.
04/2018
2.0
plumbing
  + -1 more
$300 labor charge for under 1/2 hour of work to solder leaky pipe.
Description of Work: Repair water leak on above ground double check valve

Rating CategoryRating out of 5
quality
4.0
value
1.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0

$332.71

Wendy W.
03/2018
5.0
plumbing
  + -1 more
Provided estimate and completed work in one visit. Cleaned up site after completing work. Thanks
Description of Work: Installment of faucet

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

John S.
03/2018
5.0
plumbing, drain cleaning
  + 0 more
He was knowlegdeable and fixed the issue. He could have charged me for additional services and test, but said to hold off to see if the unclogging resolved the problem and wait to see if the additional tests are needed. Great service.
Description of Work: Plumbing, clogged toilet/pipes

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

lizette V.
03/2018
5.0
plumbing
  + -1 more
In general, they do a very good job and their plumbers are very professional.
Description of Work: I've had multiple plumbing jobs completed by C&W Plumbing in the past

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Allen W.
03/2018
5.0
plumbing, water heater repair
  + 0 more
Work went well. Home was 15 months old & since we have hard water where I live I had the first flush done on the tankless hot water heater. The serviceman was very thorough in explaining how he flushed it. (he ran the chemicals through for 1 hour). He made sure all the faucets were turned on after he finished to be sure no chemicals were left in the hot water lines. It seemed to me that hot water got to the kitchen faster than before & almost immediately to the bathrooms. I would recommend them to anyone. One thing I liked was they sent both a text & email with a picture & bio of the tech before he arrived.
Description of Work: Flush tankless hot water heater (annual maintenance)

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Chadwick N.
03/2018
5.0
plumbing
  + -1 more
Fantastic. Super service. Very professional. Would rehire.
Description of Work: Cleared drains, fixed leaky facet, and toilet fill.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$650

Marcia C.
02/2018
5.0
plumbing, drain cleaning
  + 0 more
Syres handled the work and got our half bath working again. He also located the problem of why we had a clog - a break in the sewer line. He was able to pin point to by using a camera. Although I did not have this company fix the break in the sewer line under the slab, I think they did a great job with the plumbing and diagnostics part of the repair.
Description of Work: Unclog drain and repair pipe. Also found break in sewer line

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Andy A.
02/2018
5.0
plumbing
  + -1 more
Went great, Keith did an excellent job and was very friendly and fast.
Description of Work: Toilet Wax Ring

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$270

Thomas M.
01/2018
5.0
plumbing
  + -1 more
The service went great, Rod arrived about 8:30 am, accessed the situation, provided the pricing. Then Rod went to work completing the job in about 2.5 hours. Rod was very professional he didn't dilly dally around. Once the job was complete, he went over his company service agreement plan, I declined but appreciate that he reviewed it with me, then we went over the operation of the unit. Outstanding level of work Rod. Will be hiring again for a future project and I will request Rod.
Description of Work: Install a re-circulation pump and bypass valve.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from CW Service Pros
Thank you for allowing Rod to service your home. It has been an honor to serve you and we are here to help you any time that you need. Thank you again.

Bob H.
01/2018
4.0
plumbing
  + -1 more
It was done quickly and clean up work by excavators was excellent. It was very expensive though.
Description of Work: Leak under house slab

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

Randy B.
01/2018
5.0
appliance repair, drain cleaning
  + 0 more
Fast, professional diagnostics/identification of problem. Very good follow-up on each step of the job. Excellent care/cleanup. Up-front and accurate estimates/pricing. Excellent paper-work/computer correspondence.
Description of Work: Repair under-slab plumbing

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$6,000

Response from CW Service Pros
Thank you for using C&W Plumbing for your service needs. We're glad to hear that you are satisfied with our technicians and their work. Please contact us should you have any plumbing needs in the future we are here for you 24/7.

Geoff W.
01/2018
5.0
plumbing
  + -1 more
it went well it was a pretty simple fix as it turns out and he found a way to save money for me.
Description of Work: fix a bathtub issue

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from CW Service Pros
Thank you for your business. Call C&W Plumbing in the future should you need plumbing help again. Have a great 2018.

Lois O.
12/2017
5.0
plumbing
  + -1 more
Great! Rhett and Andrew gave us several options for dealing with broken water softener. We chose to have it removed and all old equipment hauled away. They installed new plumbing system, removed old water softener system, and left area clean.
Description of Work: Remove old water softener system.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

Response from CW Service Pros
We appreciate the business. Thank you for calling on us to help. We believe that it is our duty to go over options you have for your home so that you can make the best decisions for you and your family. If you ever need any assistance, feel free to call on us.

john S.
12/2017
2.0
plumbing
  + -1 more
The plumber was very nice and professional. He spent 45 minutes on the repair and used $15 in parts. He stated he had to charge us $250, as required by C+W. When we protested, he dropped the price to $192. He was very nice but the price was still outrageous. We do not recommend C+W.
Description of Work: A simple repair, the water line from the wall to the toilet was leaking and needed to be replaced - a previous similar job cost $120.

Rating CategoryRating out of 5
quality
4.0
value
1.0
professionalism
4.0
responsiveness
4.0
punctuality
3.0

$192

Response from CW Service Pros
I am sorry that you felt as if the price was too high. Plumbing prices are not based solely on the price of the parts but also what it takes to be available to service your home when you need us. We carry parts on our trucks in order to save you time and the trouble of selecting which parts you may need. The cost is based on what it takes to get an experienced, licensed, technician to your home with the tools, equipment, and parts needed for your job. You may can find someone who knows a little plumbing that can repair small items. However, to get an experienced technician to assess a situation and be able to recommend and repair things for your entire system, who is licensed and able to perform work on water, gas, and sewer systems does cost more than just the parts price. Licensed technicians must train for a minimum of 4 years to be allowed to even test to become licensed in the industry.

James B.
12/2017
5.0
plumbing
  + -1 more
The job took bout 90 minutes as our old flange had corroded and needed to be removed before the new one could be installed. Sam was thorough, professional and explained what he was doing every step of the way.
Description of Work: Extraction and replacement of toilet flange.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Response from CW Service Pros
Thank you for allowing Sam to work on your plumbing. He is very diligent and makes sure his workmanship is done with excellence every time. Thank you for calling us and we are here to help you when you need us again.

Sheryl J.
12/2017
5.0
plumbing, drain pipe
  + 0 more
The moment I called to make the appointment I knew I had found the right company. The receptionist was very eager to accommodate us, she was professional and very helpful. The plumber, Rod arrived right on time and was extremely professional and did a fantastic job. He even helped correct a problem that another plumbing service had created. We have had some disastrous plumbers in our time, they've destroyed the place and when we confronted them on restoring what they destroyed the comment was "It's not my job." well it is if you knock holes in the wall. When I placed my order, the receptionist asked if there would be restorative work needed and in this case there wasn't. I was impressed that she asked that question because no one else has ever asked us that before. I highly recommend this company to anyone who is looking for a plumber who still believes in customer service. My husband couldn't say enough good things about Rod and this company! We will be using them again that's a promise.
Description of Work: We needed a leak repaired under the kitchen sink repaired and a few other things before we could turn the water on to the house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Response from CW Service Pros
We appreciate your business and are here for you. We are available 24/7 should you ever need us in a pinch. Thank you for allowing us to service your home.

ALAN L.
11/2017
5.0
plumbing
  + -1 more
Work was done quickly and professionally.
Description of Work: Partial obstruction of plumbing line to a toilet was cleared with a handheld snake for charge of $135. Tech was very knowledgeable.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

Sheppard K.
11/2017
5.0
plumbing
  + -1 more
So far all is good. I’ve been using C W Plumbing for years. Great service.
Description of Work: Toilet was flushing on its own. Required new parts to be installed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from CW Service Pros
We appreciate your continued business with C&W Plumbing. We have enjoyed being your go to plumber over the years and are here to help you day or night if you have any situation arise that you need assistance. Thank you for taking the time out to review your service experience.

Sharon G.
11/2017
5.0
plumbing
  + -1 more
Great, They worked me into there schedule so I wouldn't go without hot water on the week end.
Description of Work: Work on water heater

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from CW Service Pros
Here at C&W Plumbing we know that emergencies happen when you least expect. We are here to help you whenever you need us.

Sharon G.
11/2017
5.0
plumbing
  + -1 more
They came on time and the job was not too small.
Description of Work: Replaced garbage disposal flange.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jordan W.
10/2017
5.0
plumbing
  + -1 more
Steve came out and was professional. He was more than willing to explain plumbing to a first time millennial home owner and treated me with respect, kindness, and to a sense of humor. I will definitely be coming back to C&W for any future plumbing needs!
Description of Work: Having the kitchen remodeled and needed a video scope of the plumbing to confirm whether it needed to be replaced or not.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$285

Chris B.
09/2017
5.0
plumbing, water heater repair
  + 0 more
Found a simple solution. Was done quickly and $50 for service charge is cheaper than most. Honest, efficient, and professional
Description of Work: Issues w hot water heater and water pressure.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Contact information

1890 Midway Rd, Lewisville, TX 75056

http://www.CWServicePros.com

Service hours

Sunday:
12:00 AM - 12:00 AM
Monday:
12:00 AM - 12:00 AM
Tuesday:
12:00 AM - 12:00 AM
Wednesday:
12:00 AM - 12:00 AM
Thursday:
12:00 AM - 12:00 AM
Friday:
12:00 AM - 12:00 AM
Saturday:
12:00 AM - 12:00 AM


Licensing

Insured

Licensed*

Trade License Number
21377
Trade License Locale
Texas
Trade License Authority
Texas: Dental - Optometry - Plumbing - Psychologists - Other
Trade License Expiration
10/31/2025

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Water Heaters,
Drain Cleaning,
Appliance Repair,
Drain Pipe Installation,
Kitchen and Bath Remodeling,
Natural Gas Lines,
Sewer Cleaning,
General Remodeling,
Water Filtration and Softening,
Heating and Air Conditioning

FAQ

CW Service Pros is currently rated 4.7 overall out of 5.

Sunday: 12:00 AM - 12:00 AM

Monday: 12:00 AM - 12:00 AM

Tuesday: 12:00 AM - 12:00 AM

Wednesday: 12:00 AM - 12:00 AM

Thursday: 12:00 AM - 12:00 AM

Friday: 12:00 AM - 12:00 AM

Saturday: 12:00 AM - 12:00 AM

CW Service Pros accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
No, CW Service Pros does not offer free project estimates.
Yes, CW Service Pros offers eco-friendly accreditations.
No, CW Service Pros does not offer a senior discount.
Yes, CW Service Pros offers emergency services.
Yes, CW Service Pros offers warranties.
CW Service Pros offers the following services: Kitchen & Bathroom Remodeling. Water Heaters. Bathtubs. Faucets. Pipes. Gas & Slab Leaks. Toilets. Showers. Sewer Lines. Disposal Installation & Repair. Drain & Septic Line Cleaning.

Contact information

1890 Midway Rd, Lewisville, TX 75056

http://www.CWServicePros.com

Service hours

Sunday:
12:00 AM - 12:00 AM
Monday:
12:00 AM - 12:00 AM
Tuesday:
12:00 AM - 12:00 AM
Wednesday:
12:00 AM - 12:00 AM
Thursday:
12:00 AM - 12:00 AM
Friday:
12:00 AM - 12:00 AM
Saturday:
12:00 AM - 12:00 AM