CW Service Pros

Plumbing, Water Heaters, Drain Cleaning,

About us

2021 Super Service Award Winner- CW Service Pros has been offering plumbing, heating, and cooling services, including water heater repair and installation, slab leak location and drain cleaning, air conditioning installation and repair, and furnace installation and heating repairs in Denton, Dallas and Collin County for over two decades. We are committed to your 100% satisfaction and guarantee our workmanship. When service Can't Wait contact the residential service professionals at CW Service Pros.

Business highlights

26 years of trusted experience
Se Habla Español
Family Owned & Operated
Emergency Services Offered

Services we offer

Kitchen & Bathroom Remodeling. Water Heaters. Bathtubs. Faucets. Pipes. Gas & Slab Leaks. Toilets. Showers. Sewer Lines. Disposal Installation & Repair. Drain & Septic Line Cleaning.

Amenities

Warranties
Yes
Senior Discount

$25 off service call fee

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Our Recent Projects


Photos of past projects

Reviews

4.7366 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
81%
4
8%
3
4%
2
3%
1
3%


Rating CategoryRating out of 5
quality
4.8
value
4.2
professionalism
4.8
responsiveness
4.9
punctuality
4.8

Filter reviews by category

Showing 26-50 of 366 reviews

Sharon R.
11/2019
5.0
plumbing
  + -1 more
Chad was great! We had a faucet leak that went from a slow drip to a big drip overnight😬 I called C & W first thing on Wed am and was put on the waiting list for Wed. Jennifer called at 3:30 to say Chad was enroute. He arrived 15 mins later. After looking over the issue, Chad gave us the quote and changed out a cartridge on the hot water side. It had been replaced 6 months ago by another plumber (not sure if it was a bad cartridge or other issue). He was finished in 20 minutes and no issues so far😄. We will definitely use C&W again and will ask for Chad. Very courteous and fill confident about this repair.
Description of Work: Leaking guest bathroom faucet

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$174

Response from CW Service Pros
Thank you so much for this kind review! We are so glad you had a great experience with us. We are honored to help with any of your plumbing needs!

ROBERT C.
09/2019
4.0
appliance repair, drain cleaning
  + 0 more
Great, the service guy and his apprentice. It took about 10 minits.
Description of Work: unstop the drain in guest bathroom tub

Rating CategoryRating out of 5
quality
4.0
value
2.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$244

Response from CW Service Pros
Thank you for allowing C&W Plumbing to service your home. It was a pleasure.

Muditha N.
08/2019
5.0
plumbing, drain cleaning
  + 0 more
Excellent work and was competitive in the price charged.
Description of Work: Cleaning a clogged drain.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$250

Response from CW Service Pros
Thank you for taking the time to give us this amazing review! We look forward to working on any of your plumbing needs in the future!

Cheryl M.
08/2019
5.0
plumbing, drain cleaning
  + 0 more
Great. Seems to be working fine no.
Description of Work: Clogged drain unstopped

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$237

Response from CW Service Pros
Thank you for your review! We appreciate your business. We are pleased your visit went smooth!

Jacquelyn S.
08/2019
5.0
electrician
  + -1 more
They did an awesome job! They are really friendly and cleaned up after themselves. The price was very competitive and they offered more services than the most expensive, they actually help me save a little money.
Description of Work: They did some electrical services, they help update the electrical outlets in a condo that I have.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Response from CW Service Pros
This is Great! Thank you for allowing C&W to meet your expectations.

Cynthia P.
07/2019
5.0
plumbing
  + -1 more
Smooth sailing all the way. I received a call to let me know a tech was on his way and a text with a picture of the tech (Justin). He quoted me a price then did the work quickly and professionally with no mess left behind. I've hired C&W for plumbing quite a few times in the past. Their prices are reasonable and and they've always done clean, professional work. I've never felt uncomfortable with any of their techs.
Description of Work: This time, a shower head and arm replaced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from CW Service Pros
Thank you for choosing C&W Plumbing. We appreciate your business and review of the service you received.

Katrice B.
07/2019
5.0
plumbing
  + -1 more
Went very well. We had slow draining sink. He cleared sink and disposal. We also asked to check faucet which we discovered was broken. very professional, showed up on time, quality work. Only decided to get sink work completed. price to high to change out faucet
Description of Work: unclog sink

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$179

Response from CW Service Pros
We know how frustrating it is to have a clogged drain and are here to help. If you would like to explore other options for a faucet, I am happy to help. Call the office at 972-395-2597 and ask for Karen.

Brian B.
07/2019
5.0
plumbing
  + -1 more
Showed up on time and fixed the problem without trying to upsell me.
Description of Work: Leaky faucet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Response from CW Service Pros
Thank you for calling C&W Plumbing to service you.

Teresa J.
07/2019
5.0
plumbing, drain pipe
  + 0 more
C&W has always responded promptly. They did a great job as usual and explained all work needing to be done
Description of Work: Sink and stovetop installation

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from CW Service Pros
Thank you for letting C&W Plumbing service your home. It was a pleasure.

Michael G.
06/2019
5.0
plumbing, drain cleaning
  + 0 more
Zak was quick, professional, and did I it at a low cost.
Description of Work: Check if AC drain was drawing properly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Response from CW Service Pros
Thank you for choosing C & W Plumbing.

Leda C.
06/2019
5.0
plumbing, water heater repair
  + 0 more
Today Kory came over to determine what was the cause of my water heater malfunction. He was very professional, cordial, and personable. After inspecting the water heater, he sat down with me to discuss several different options regarding how to approach the repairs/replacement. He was quite patient; he answered my questions and listened to my concerns. He will be returning tomorrow morning with an associate to address the issues with the water heater. I am attaching a picture of the present water heater, along with a photo of the "Flood Stop" device to which it is attached. I will check back in tomorrow with an update after the work has been concluded, to report on the outcome.
Description of Work: Diagnose Water Heater Malfunction

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from CW Service Pros
Thank you for choosing C&W Plumbing to service your home. We are here if you ever need plumbing services. We appreciate your business.

Cal F.
05/2019
5.0
plumbing, water heater repair, drain cleaning
  + 1 more
Paul did an Excellent job! He explained the entire process before starting work and answered all questions.
Description of Work: Slow Drain opened, water heater flush.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from CW Service Pros
C&W Plumbing appreciates your business.

andrew H.
05/2019
5.0
plumbing
  + -1 more
excellent work polite and professional
Description of Work: Hot water heater

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from CW Service Pros
Thank you for your business.

Tom P.
04/2019
5.0
drain cleaning
  + -1 more
Had water backing up in shower from any line in house. Kitchen and bath are separate until main line to the street. Came out within a couple of hours and determined blockage was on yard side of main line and cleared it out. Ran a camera afterward and shows clear.
Description of Work: In Yard Blockage

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from CW Service Pros
Thank you [Member Name Removed] for using C&W Plumbing. It has been a pleasure serving you. Let us know if we can help you in the future. If you refer us to friends or family, have them mention your name to us and we will send you a small token of our appreciation. Thanks again!

Katrice B.
03/2019
5.0
plumbing
  + -1 more
Service was excellent along with a reasonable price.
Description of Work: Fixed pilot light on water heater

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from CW Service Pros
Thank you for choosing to have C&W Plumbing service your home. It was a pleasure working for you and we look forward to it again should you have any other plumbing issues.

kathleen H.
03/2019
5.0
plumbing
  + -1 more
Devon was such a professional. He and his assistant were all over the house running cameras through all of th various pipes to get a complete picture of damage. Then he provided several options for repairs. Very courteous and considerate. Will hire them again.
Description of Work: Assess plumbing problems in old home

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from CW Service Pros
Thank you for taking time to review the service experience that you received. We are here to help you whenever you need plumbing service. We appreciate your referrals and are honored to be your plumbing company.

Garland K.
03/2019
5.0
plumbing
  + -1 more
Went great. Rod was tremendous in helping us out. The problem was due to previous work done by C&W (different techs). Rod did admit this and didn't charge us to come out. I recommend C&W because they do good work and stand behind it.
Description of Work: No hot water in the house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from CW Service Pros
I am sorry that there was a problem with the original service that you received. However, at the core of C&W Plumbing's values is integrity. If there ever is a problem, we will stand behind it and make sure it is done correctly. Our 100% Happiness Guarantee is to assure that we provide each and every customer with the service they need for their unique situation. Thank you for being our valued customer.

Sal F.
02/2019
5.0
plumbing
  + -1 more
Smooth and quick. Mario explained possible causes of the problem and gave a couple of options. He did the work in not-so-hospitable weather and in a timely fashion. Great experience overall.
Description of Work: Replaced hose faucet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$220

Response from CW Service Pros
Thank you for choosing C&W Plumbing. Mario is a great asset and I am glad you enjoyed his personable service. We are here 24/7 should you every need us in a pinch.

kathleen H.
02/2019
5.0
plumbing
  + -1 more
smoke test revealed no leak. Serviceman was very helpful and professional. Helped as much as he could, and looked for ways to save us money. In the end, C&W is on the pricey side anyway, and it seems that - as a rule - they now DON'T waive the call out fee, even if you have a service performed, which really pushes the cost up.
Description of Work: Concerned we had a leak in foundation

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from CW Service Pros
I am happy that there was no major leak going on with your home. We are here to help you any way that we can. Please keep in mind that with the Gold Plan Membership we do offer discounts of up to 10% for normal repairs and 5% off of water heater installations as well as waive the consultation fees, give you priority service in the event of an emergency, and do an annual inspection of your system to try to minimize the need for costly repairs if we can catch them early. If this is something you are interested in, we would be happy to get that started for you. As always, thank you for your business and let us know how we can assist you.

James S.
02/2019
5.0
plumbing, water heater repair
  + 0 more
My water heater in the attic began to leak heavily. The shutoff valve from the builder was rubber seal type and it also had failed to work so I had to shut the water off to the house. They were able to come out same day and replace my water heater. The shutoff valve was upgraded to a brass valve, the gas line was brought up to code by adding a sediment trap and a compression fitting was added to the overflow line to bring it up to code. The installation looks very clean, better than before. Devan was professional and very easy to talk to.
Description of Work: Replaced Failed Water Heater

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,680

Response from CW Service Pros
Thank you for allowing Devan to service your home. We appreciate that you chose C&W Plumbing to help you with your water heater installation. We are available 24/7 should you ever have any emergency plumbing issues in the future. Thanks again.

John F.
02/2019
5.0
plumbing
  + -1 more
The leak was found promptly and the the repair done quickly. Very professional and experienced individual performed the the work. Highly recommend.
Description of Work: Leak in shower room wall was located and repaired.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from CW Service Pros
Our technicians are trained weekly and try to stay abreast of the latest technology and kept abreast of current changes in the industry so that they can bring you the best knowledge and options available. Thank you for your business.

john S.
02/2019
4.0
plumbing
  + -1 more
Line was quickly cleared and problem determined. Excellent communication from plumber and from his office. But the price for the suggested future repair was wildly high. more than double other bids.
Description of Work: Clear sewer line and assess problem, future solutions

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$325

Response from CW Service Pros
Thank you for your business.

john S.
01/2019
5.0
plumbing
  + -1 more
Quick, well-done, reasonable charge
Description of Work: Replace outside faucet

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$270

Cliff H.
01/2019
5.0
plumbing
  + -1 more
Mike/C&W Plumbing did a great job. He’s very prompt, professional and courteous . I would hire them again.
Description of Work: Sink Plumbing

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Paula T.
01/2019
5.0
plumbing
  + -1 more
Mario was wonderful, my faucet is very unusual and there was no access to the pipes without making a hole in the wall. But Mario was successful in repairing it without tearing into the wall when most would just give up. C and W is a great company and very professional in every way. Thanks Mario!
Description of Work: Repair lavatory faucet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from CW Service Pros
Mario is a great technician and asset to the company. Thank you for taking the time to review your experience with him. Have a great week.

Contact information

1890 Midway Rd, Lewisville, TX 75056

http://www.CWServicePros.com

Service hours

Sunday:
12:00 AM - 12:00 AM
Monday:
12:00 AM - 12:00 AM
Tuesday:
12:00 AM - 12:00 AM
Wednesday:
12:00 AM - 12:00 AM
Thursday:
12:00 AM - 12:00 AM
Friday:
12:00 AM - 12:00 AM
Saturday:
12:00 AM - 12:00 AM


Licensing

Insured

Licensed*

Trade License Number
21377
Trade License Locale
Texas
Trade License Authority
Texas: Dental - Optometry - Plumbing - Psychologists - Other
Trade License Expiration
10/31/2025

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Water Heaters,
Drain Cleaning,
Appliance Repair,
Drain Pipe Installation,
Kitchen and Bath Remodeling,
Natural Gas Lines,
Sewer Cleaning,
General Remodeling,
Water Filtration and Softening,
Heating and Air Conditioning

FAQ

CW Service Pros is currently rated 4.7 overall out of 5.

Sunday: 12:00 AM - 12:00 AM

Monday: 12:00 AM - 12:00 AM

Tuesday: 12:00 AM - 12:00 AM

Wednesday: 12:00 AM - 12:00 AM

Thursday: 12:00 AM - 12:00 AM

Friday: 12:00 AM - 12:00 AM

Saturday: 12:00 AM - 12:00 AM

CW Service Pros accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
No, CW Service Pros does not offer free project estimates.
Yes, CW Service Pros offers eco-friendly accreditations.
No, CW Service Pros does not offer a senior discount.
Yes, CW Service Pros offers emergency services.
Yes, CW Service Pros offers warranties.
CW Service Pros offers the following services: Kitchen & Bathroom Remodeling. Water Heaters. Bathtubs. Faucets. Pipes. Gas & Slab Leaks. Toilets. Showers. Sewer Lines. Disposal Installation & Repair. Drain & Septic Line Cleaning.

Contact information

1890 Midway Rd, Lewisville, TX 75056

http://www.CWServicePros.com

Service hours

Sunday:
12:00 AM - 12:00 AM
Monday:
12:00 AM - 12:00 AM
Tuesday:
12:00 AM - 12:00 AM
Wednesday:
12:00 AM - 12:00 AM
Thursday:
12:00 AM - 12:00 AM
Friday:
12:00 AM - 12:00 AM
Saturday:
12:00 AM - 12:00 AM