CW Service Pros

Plumbing, Water Heaters, Drain Cleaning,

About us

2021 Super Service Award Winner- CW Service Pros has been offering plumbing, heating, and cooling services, including water heater repair and installation, slab leak location and drain cleaning, air conditioning installation and repair, and furnace installation and heating repairs in Denton, Dallas and Collin County for over two decades. We are committed to your 100% satisfaction and guarantee our workmanship. When service Can't Wait contact the residential service professionals at CW Service Pros.

Business highlights

26 years of trusted experience
Se Habla Español
Family Owned & Operated
Emergency Services Offered

Services we offer

Kitchen & Bathroom Remodeling. Water Heaters. Bathtubs. Faucets. Pipes. Gas & Slab Leaks. Toilets. Showers. Sewer Lines. Disposal Installation & Repair. Drain & Septic Line Cleaning.

Amenities

Warranties
Yes
Senior Discount

$25 off service call fee

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Our Recent Projects


Photos of past projects

Reviews

4.7366 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
81%
4
8%
3
4%
2
3%
1
3%


Rating CategoryRating out of 5
quality
4.8
value
4.2
professionalism
4.8
responsiveness
4.9
punctuality
4.8

Filter reviews by category

Showing 351-366 of 366 reviews

Robert S.
07/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: Replaced outside hose bid. Went well! They also gave us a bid for more things that needed to be done, but we will have to wait before doing them for budget reasons.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from CW Service Pros
Thank you for using C&W Plumbing. We look forward to servicing you when you are ready. Thank you again for choosing C&W Plumbing and we will speak to you soon.

Johnny A.
07/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: Replaced an outside faucet that leaked. Bought a special deal on Angie's List so price was significantly lower than normal, however I intend to hire this company again to replace 2 other outside faucets at regular price. Plumber was late, although the company did call to let me know first. Normally it would no have mattered, but we had an appointment for the evening. The plumber came and finished his work quickly so we got to our appointment with time to spare.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Response from CW Service Pros
Thank you for using C&W Plumbing and thank you for taking the time to review our service. I am sorry that we were a little delayed in getting to your job. We do take very seriously our commitments to you and as such if for any reason there is a delay we will contact you and let you know. Unfortunately we must set appointments based on averages that are not always exact. If customers choose to add items to jobs, the technician runs into an unforeseen issue, etc times may be adjusted slightly. As a company we make every effort to adhere to what you have been promised as well as any schedules that you have. Any time that we have a scheduling issue then we assess it to try and continuously improve our service to you. Thank you for your review and we look forward to servicing you in the future should you need a plumber.

George G.
07/2014
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from CW Service Pros
Thank you for choosing C&W Plumbing to service your home. Feel free to call for any plumbing service you need in the future.

James F.
06/2014
5.0
drain cleaning, plumbing
  + 0 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$69.95

Response from CW Service Pros
Thank you for taking time to post a review of our service. Feel free to refer friends and neighbors for all of their plumbing needs. Thank you for you business.

Richard R.
04/2014
4.0
drain pipe, plumbing
  + 0 more
unknown
Description of Work: Replace broken outside water line.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$600

Response from CW Service Pros
Thank you for taking the time to review our service. We appreciate your business and look forward to servicing you in the future. If you have any ideas as to what would make our service to you not only good but exceptional then please feel free to communicate those to us. We value your opinion. Thank you again.

Carol B.
06/2013
5.0
plumbing
  + -1 more
unknown
Description of Work: Sam came out and worked very hard to change out my hose bib. It was more extensive than I thought it would be. He did a fantastic job and was very pleasant to work with. I would definitely recommend them and will use them again.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from CW Service Pros
Plumbing problems can occur for you at any moment...remember we do offer emergency service for you 24/7. Thank you for your business. We look forward to helping you again should you need us.

sterling T.
03/2013
2.0
plumbing
  + -1 more
unknown
Description of Work: The power light in my water heater went out. They told me I needed more ventilation in my attic. I paid to have the service done, but it did not fix the problem. The service was not so great.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from CW Service Pros
I am sorry that you are not satisfied with the answer on you water heater. Improper ventillation on a water heater can make the pilot light on a heater go out. Improper combustion air issues can be caused from many factors from having something in the flue pipe stopped up to not having upper and lower air flow to allow for proper drafting. The problems you experienced were during times of the very hottest months in Texas. The problem is worse during those times because the molecules of air are further apart when they are heated. When Texas heat gets up to 110 degrees, these problems get much worse. I have tried to contact you concerning this issue and ways to address it. We would be happy to look into this issue further. Please contact our office in reference to this.

Dianne W.
12/2012
5.0
plumbing
  + -1 more
same as above
Description of Work: We had a leak under our foundation - they sent out a leak detection specialist and he was able to find the leak and block off the pipes that were leaking (since it was under the foundation) and reroute the water through other pipes - everything works and no more leak!!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,333

Response from CW Service Pros
Thank you for using C&W Plumbing. We appreciate you allowing us to service your plumbing needs. Please contact us should you need a plumber in the future.

pat M.
08/2012
5.0
drain cleaning, plumbing
  + 0 more
unknown
Description of Work: Removed roots from plumbing.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Response from CW Service Pros
I know it can be frustrating when your plumbing doesn't work. That's why we are here to help. Should you have any other problems with your pipes in the future, please call.

Chris C.
08/2012
5.0
plumbing
  + -1 more
Their service was excellent.
Description of Work: I had some basic plumbing needs; such as valves and feeder lines that needed replaced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kay D.
08/2012
5.0
plumbing
  + -1 more
unknown
Description of Work: They were responsible, professional and courteous. We were in an emergency situation and they responded promptly. Jason showed us how everything worked. We would recommend.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from CW Service Pros
Thank you for calling C&W Plumbing to help you. Thank you for taking the time to share your experience with others. We appreciate your business. We look forward to helping you and your family should you. Need us in the future.

Charmaine F.
07/2012
5.0
plumbing
  + -1 more
unknown
Description of Work: After dealing with another plumbing service that gave us the run around we found C&W. We were in need of replacing the valves to hook up our washer. They sent a tech out promptly and the work was done super fast. We also took advantage of their free inspection to seek out any potential problems ( we just bought the house and want to be in the know). We identified some problem areas and had some fixture updating priced. Overall, we were very happy with the service and felt we could trust this company. The tech also took the time to help us get to know the area, taking a personal interest in us. That is priceless. This is our go to plumbing service now.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from CW Service Pros
Thank you so much for using C&W Plumbing. We are here to service you should you need us in the future. Thank you for taking the time to let others know about your experience with our technician. Please feel free to contact us anytime. Congratulations on your new home and enjoy it.

Michael B.
01/2012
3.0
plumbing
  + -1 more
no work done
Description of Work: Called them out to check possible gas leak in attic. Was told it would be $200 to pressure up the system to check for leaks and then another $200 per hour to find and fix the leak. A quick call to 2 other local companies and I found out that they would charge half that price....$105 per hour to find and fix. I did not use C&W since they were going to charge double the going rate. I had the other company come out and fix the leak.

Rating CategoryRating out of 5
value
1.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


Response from CW Service Pros
I am sorry that you did not use C&W Plumbing for your repair. It appears that there was a misunderstanding as to the quoted amount. For future reference, the quote you were given was $200 for the test of the entire system. However, if a leak is noted then the leak location price begins but you are creditted for the initial test as part of the first hour location price. I appologize if this was not explained clearly. We will address this to make sure that this is explained more thoroughly in the future.

William M.
11/2011
5.0
drain cleaning, plumbing
  + 0 more
Excelent
Description of Work: Cleaned Washing machine drain

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$239.47

Response from CW Service Pros
Thank you for calling C&W Plumbing to clean out your washing machine drain. Please call should you have any further problems on this line as that may indicate a larger problem. Thank you again for your business.

Melinda K.
08/2011
5.0
plumbing
  + -1 more
Awesome from start to finish.
Description of Work: Samuel came out and helped me to finish uncovering the area around the meter to determine where the leak was. I had had a previous plumber come out to do repairs and they had charged me outrageously. Samuel did a thorough inspection of all areas in and around the meter and determined that the leak was on the city side. He was here almost an hour and had to help pump out the remaining water that I could not bucket out. He was so very nice and professional and clean. He came inside to give me a written estimate on some other work and was extremely knowledgeable about that work as well and made sure to put on booties to protect my carpets. After my previous horrid experience and gross overcharge, this was such a welcome relief. I will only use them in the future. The guys at my local hardware store also recommended C&W as being very fair and honest which I definitely found them to be.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

Response from CW Service Pros
Thank you for your review of our service. We appreciate hearing from all of our customers concerning the service that we provide. We look forward to servicing your home in the future should the need arise. Remember that we are available to you for emergency service 24 hours a day. Keep our number available should you need us quickly. Thank you again...C&W Plumbing

Ginny S.
04/2011
5.0
plumbing
  + -1 more
unknown
Description of Work: My ice maker flooded my house. They fixed that. It was good.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from CW Service Pros
Thank you for choosing C&W Plumbing to handle your plumbing repair. We look forward to serving you in the future should the need arise.

Contact information

1890 Midway Rd, Lewisville, TX 75056

http://www.CWServicePros.com

Service hours

Sunday:
12:00 AM - 12:00 AM
Monday:
12:00 AM - 12:00 AM
Tuesday:
12:00 AM - 12:00 AM
Wednesday:
12:00 AM - 12:00 AM
Thursday:
12:00 AM - 12:00 AM
Friday:
12:00 AM - 12:00 AM
Saturday:
12:00 AM - 12:00 AM


Licensing

Insured

Licensed*

Trade License Number
21377
Trade License Locale
Texas
Trade License Authority
Texas: Dental - Optometry - Plumbing - Psychologists - Other
Trade License Expiration
10/31/2025

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Water Heaters,
Drain Cleaning,
Appliance Repair,
Drain Pipe Installation,
Kitchen and Bath Remodeling,
Natural Gas Lines,
Sewer Cleaning,
General Remodeling,
Water Filtration and Softening,
Heating and Air Conditioning

FAQ

CW Service Pros is currently rated 4.7 overall out of 5.

Sunday: 12:00 AM - 12:00 AM

Monday: 12:00 AM - 12:00 AM

Tuesday: 12:00 AM - 12:00 AM

Wednesday: 12:00 AM - 12:00 AM

Thursday: 12:00 AM - 12:00 AM

Friday: 12:00 AM - 12:00 AM

Saturday: 12:00 AM - 12:00 AM

CW Service Pros accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
No, CW Service Pros does not offer free project estimates.
Yes, CW Service Pros offers eco-friendly accreditations.
No, CW Service Pros does not offer a senior discount.
Yes, CW Service Pros offers emergency services.
Yes, CW Service Pros offers warranties.
CW Service Pros offers the following services: Kitchen & Bathroom Remodeling. Water Heaters. Bathtubs. Faucets. Pipes. Gas & Slab Leaks. Toilets. Showers. Sewer Lines. Disposal Installation & Repair. Drain & Septic Line Cleaning.

Contact information

1890 Midway Rd, Lewisville, TX 75056

http://www.CWServicePros.com

Service hours

Sunday:
12:00 AM - 12:00 AM
Monday:
12:00 AM - 12:00 AM
Tuesday:
12:00 AM - 12:00 AM
Wednesday:
12:00 AM - 12:00 AM
Thursday:
12:00 AM - 12:00 AM
Friday:
12:00 AM - 12:00 AM
Saturday:
12:00 AM - 12:00 AM