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Advent Air Conditioning Inc.

Heating and Air Conditioning

About us

24/7 Emergency Service Available. We provide industry-leading “comfortable solutions” and first-rate design, installation and service to residential and commercial HVAC customers throughout North Texas while delivering the highest level of quality, honesty and integrity. Pioneering the industry we serve through innovation and creativity. Absolute honesty and integrity. Passionate, heartfelt caring and support for our customers and employees. Teamwork is the source of our strength. Change is essential; we will always embrace it. We encourage our associates to be prudent risk takers, to grow, to contribute and accomplish. Quality, Honesty and Integrity. Those principles remain the foundation of Advent’s business model today. So when we say we offer the best in service, repair, and installation for all major Air Conditioning and Heating (HVAC) systems, for both residential and commercial applications, we mean it. And you can count on it!

Business highlights

44 years of trusted experience
Emergency Services Offered

Services we offer

Residential & Commercial installation, repair, sales and maintenance of air conditioning, heating systems, heat pumps, unit heaters, indoor air quality & thermostats.

Services we don't offer

Duct cleaning, plumbing & mobile home units.

Amenities

Free Estimates
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.790 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
81%
4
9%
3
4%
2
3%
1
2%


Rating CategoryRating out of 5
quality
4.8
value
4.4
professionalism
4.7
responsiveness
4.9
punctuality
4.9
Showing 76-90 of 90 reviews

Don Z.
04/2017
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: It was my semi annual check up.
Rating CategoryRating out of 5
Yes, I recommend this pro
$150

Anup P.
02/2017
4.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$300

Tom S.
01/2017
5.0
heating & air conditioning/hvac
  + -1 more
Fast, responsive, professional
Description of Work: Needed new duct work and vents.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Ernest E.
12/2016
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Laura N.
03/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: We have used Advent for a long time. We have chosen to use their maintenance service where they routinely tune up our a/c and heating units and replace our filters. Very happy with them.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Response from Advent Air Conditioning Inc.
[Member Name Removed], Thank you so much for your review. We are happy that we could continue to bring you excellent service. Tammi Douglas

Russ B.
03/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Inspected heating furnance

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

Brian W.
01/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: I bought a fall/spring service inspection package, as well as installation of AC surge protectors for the inside and outside components. All went well, and I'm very happy with the service.

Rating CategoryRating out of 5
quality
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Response from Advent Air Conditioning Inc.
Thank you for joining our Advent family. We take great pride in doing things right with our clients best interest always top of mind. Advent's foundation is based on Honesty, Quality and Integrity and has been since 1981. This is what has made us one of the highest recognized and referred HVAC companies in the country and being named the "2014Residential HVAC Contractor of the Year" by Contracting Business magazine. Please let us know if you have any questions or if we may be of any assistance.

Kelly A.
12/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Replaced HVAC and added another air return.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$12

nathan M.
06/2015
3.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Checked the efficiency of the furnace which indicated the filter was being plugged by a fine grey dust. Tech did not know or could not locate the source of the dust, just replace the filter. After checking Google, learned quickly the source of the grey powder was nothing more than vapor moisturizer.

Rating CategoryRating out of 5
quality
4.0
value
2.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0


Jacquelyn W.
04/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: After my heating unit quit during a sub-freezing front, I called Advent where Donna said the earliest appointment available was the following afternoon. I asked that my request for earlier service be considered if a cancellation occurred. In only a half hour, Donna called to say a technician was now available and would arrive in a short time. Praimesh Ganesh arrived on schedule and ran a test which showed the blower motor was "locked." Although this heating system was about 19 years old, Mr. Ganesh did not recommend a replacement; instead, he said the system was in good condition but needed the motor replaced which he did in short order. He soon had the heater working in what should have been his overtime. I was not charged for the overtime. My charges were $72.00 for diagnosis plus $454.75 for the replacement parts for a total of $526.75. The system has continued to work flawlessly since. Although the system is almost two decades old, there was never a suggestion that I purchase another, only a recommendation that the faulty parts be replaced. Although this was an opportunity for a "hard sell," there was no hint of such. Summation: Unbeatable response in a semi-crisis, high professionalism, no hard sell even though there was ample opportunity for one. Another plus: initially, I chose to call Advent because the company website shows 24-7 service available.. I heartily recommend Advent Air Conditioning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$526.75

Peter C.
01/2015
4.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Advent came for the Spring check-up which is covered under the service contract. They found a capacitor that was out of specification. It was replaced and I was charged $160 for the part. The exact same part at Lowes is $7.

Rating CategoryRating out of 5
quality
5.0
value
1.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0

$300

Response from Advent Air Conditioning Inc.
Thank you for the review. Spring inspection was performed on April 25, 2014. Seasonal maintenance is to clean and test the functionality of all components in the system to insure optimal performance during peak operation. During this maintenance visit the technician found a component that was operating outside of the manufacture recommended specifications. The homeowner accepted the repair and the repair was completed during the visit. This particular run capacitor that was installed in the machine by the manufacture happens to be made overseas and the failure rate is high especially with extreme outdoor temperatures. When Advent Air Conditioning replaces a run capacitor we install ones that are made in the USA and carry a 5 year parts warranty. Had this repair gone un-noticed it is highly that a failure would have occurred, typically during peak run time. Said retail operations do not carry run capacitors in their stores for the simple fact that electrical circuits are dangerous and could cause harm if not treated by licensed and trained technicians. Maintenance is always recommended by ALL equipment manufactures to keep the limited warranties in place and valid. Lack of maintenance can lead to increased utility costs, premature failures, poor comfort, poor indoor air quality just to name a few. In the said instance the homeowners cost for the repair was $147.99, our maintenance customers receive a 10% discount on all repairs deducting $14.80 and we also allowed the homeowner to use a $25.00 coupon. Total for said repair was $108.19. We at Advent Air Conditioning strive for 100% satisfaction 100% of the time while maintaining Quality, Honesty and Integrity to all of our clients. We only grow based on referrals, therefore we take every review to heart. Thank You, Advent Air Conditioning.

Sherry M.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Checked systems and made repairs. Explained everything as he went along and was very informative and thorough. Cleaned after his work. We were very satisfied, have used them before and will continue to use them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Deborah S.
07/2013
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: I read the reviews and was impressed so I called them to come out and give me an estimate. Cris the salesman was prompt and very thorough and went over all our options, the price was fair and had them install the complete system. The tech Miguel and his helper were prompt and very polite and cleaned up aft wards. I'm extremely happy with my new unit and its super quite. Will highly recommend them.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Advent Air Conditioning Inc.
Thank you for your kind review on Angie's list. We are very systematic about the processes we follow to ensure our clients satisfaction. Positive reviews such as yours is what keep our team members driving for excellence during these extreme hot days. We will share you comments with all team members who assisted in your home project. Thanks again The Advent Team "We're The Comfortable Solution"

Patricia D.
06/2012
3.0
heating & air conditioning/hvac
  + -1 more
Advent was professional.
Description of Work: Our AC went out and Advent came out to diagnose the problem. We were charged 80.00 and told this would be credited to our new system. Advent told us that we needed a new unit and it could not be repaired. The exact words were repairing the current unit would cost as much as a new unit. Another AC company was called and repaired the unit we now have. We did not spend the estimated 4000.00; we spent 500.00 with the other company.

Rating CategoryRating out of 5
quality
1.0
value
4.0
professionalism
2.0
responsiveness
3.0
punctuality
5.0

$80

Response from Advent Air Conditioning Inc.
Member, Thank you for taking the time to post a review of your experience on your recent interaction with Advent Air, we value every response we encounter and respond accordingly. The diagnostic performed and measured results on May 17, 2012 indicated that the compressor would not start due to maximum current draw and a test on the winding insulation had failed. The compressor would not start and kept tripping the breaker. We simply could not get the compressor to start even trying a start kit to boost it. We felt replacement was the best option given the age and potential repair cost. Please look at our responses where we have completed work along with our rating and this will paint a better picture of Advent Air Conditioning. Respectfully, Jason Chapman Service Manager

Robert P.
05/2010
4.0
heating & air conditioning/hvac
  + -1 more
overall disappointed with quote.
Description of Work: I requested an estimate for a new system. I did need a new 3ton 16 seer unit and this company quoted me one that was $2000 higher than the company I chose. Way outrages.

Rating CategoryRating out of 5
quality
3.0
value
1.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0


Contact information

500 S. Kealy Street, Lewisville, TX 75057

http://adventair.com/

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning

FAQ

Advent Air Conditioning Inc. is currently rated 4.7 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: Closed

Advent Air Conditioning Inc. accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Advent Air Conditioning Inc. offers free project estimates.
Yes, Advent Air Conditioning Inc. offers eco-friendly accreditations.
No, Advent Air Conditioning Inc. does not offer a senior discount.
Yes, Advent Air Conditioning Inc. offers emergency services.
No, Advent Air Conditioning Inc. does not offer warranties.
Advent Air Conditioning Inc. offers the following services: Residential & Commercial installation, repair, sales and maintenance of air conditioning, heating systems, heat pumps, unit heaters, indoor air quality & thermostats.
Duct cleaning, plumbing & mobile home units.

Contact information

500 S. Kealy Street, Lewisville, TX 75057

http://adventair.com/

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed