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Grout Works LLC

Ceramic Tile, Floor Cleaning and Waxing, Flooring Sales and Installation,

About us

Grout Works was developed in 1994 to provide a solution for the problem of dirty, discolored tile grout. With the help of a chemical engineer we developed the first permanent colored grout sealer on the market. Grout Works grout sealer is only available to licensed division owners Nationwide. Grout Works has simplified the process and perfected the art of grout restoration. If you are tired of dirty, discolored grout lines call a Grout Works division near you today! 8 employees covering Austin, San Antonio and Corpus Christi Texas. Payment due at job completion.

Business highlights

30 years of trusted experience

Services we offer

Grout cleaning, recoloring, sealing, tile glazing, commercial, residential, new construction, showers, countertops, tile replacement, recaulking.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%



Accepted payment methods

Check
MasterCard
PayPal
Visa

Reviews

4.971 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
87%
4
4%
3
1%
2
1%
1
6%


Rating CategoryRating out of 5
quality
5.0
value
4.8
professionalism
4.9
responsiveness
4.9
punctuality
5.0
Showing 51-71 of 71 reviews

Nathaniel J.
02/2016
5.0
ceramic tile
  + -1 more
unknown
Description of Work: Repaired grout all around guest & master bathrooms. They were easy to work with, prompt, and polite. They even showed me the materials they used and walked me through care & maintenance.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Mark C.
10/2015
5.0
ceramic tile, floor cleaning, flooring contractor
  + 1 more
unknown
Description of Work: Replace 5 floor tiles in my kitchen, cleaned and sealed grout in the entire downstairs. The grout looked new when they were done. I would hire them again.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$975

Matthew S.
06/2015
5.0
ceramic tile
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$627

Jonathan L.
02/2015
5.0
ceramic tile
  + -1 more
unknown
Description of Work: Fixed grout that was chipping and cracking in two showers

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Jefferson R.
01/2015
5.0
ceramic tile
  + -1 more
Great service
Description of Work: Cleaned grout

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Sharon E.
12/2014
2.0
ceramic tile
  + -1 more
unknown
Description of Work: I called them and they came out to look at what I wanted done. The man who came out said they would get me an estimate in a couple of days. When I didn't hear from them, I looked elsewhere. They finally called me two weeks later but it was too late.

Rating CategoryRating out of 5
responsiveness
2.0


Kasey M.
10/2014
5.0
ceramic tile
  + -1 more
unknown
Description of Work: Replaced 13x13 inch tile in my shower and regrouted two showers/tubs. Did a great job and would use them again!!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Salvador H.
06/2014
4.0
ceramic tile
  + -1 more
unknown
Description of Work: Gave me a valid estimate with options which is always great. Followed up with me after estimate.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,265

Louis R.
04/2014
5.0
ceramic tile
  + -1 more
unknown
Description of Work: Replaced the grout in the shower and kitchen counter. | |Arrived on time and did a great job. Matched the color of the new grout to the existing grout and returned the areas back to the new look condition. Went beyond the call to discuss care and cleaning of the surfaces and recommended ways to clean areas beyond the service call. | |Was very friendly and customer oriented.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Janice B.
01/2014
5.0
ceramic tile
  + -1 more
.
Description of Work: cleaned and sealed a large tile shower, which also involved matching the grout color so that it looks like new. He also cleaned and sealed a normal tile wall surrounding a tub.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

DEBORAH B.
03/2013
5.0
ceramic tile
  + -1 more
Fabulous!
Description of Work: I employed Grout Works (Jason) to replace 25 broken ceramic tiles on our floor, stain small nicks in several other tiles, caulk around three toilets,re-pigment small cracks in our master bath water closet, and re-caulk around the vanity in our guest bath. For no charge, they also re-grouted areas on the steps to our sunken living room where I had previously kept and over-watered (!) plants. Their work was superb. They are true professionals who take the time to do the work properly, ask questions as needed, and are quite creative in developing solutions to floor problems for which I was perplexed. (For example, their process made five cracks "disappear" in our master bath.) Also important, they returned my calls promptly and referred me to a firm that sells discontinued tiles. Interestingly the first person from whom I received an estimate told me there weren't enough discontinued tiles at that firm available to complete my order after she visited the same store. (Therefore she wanted to re-tile my entire floor._) I decided to see for myself, found that there were plenty at the store and that her ploy was to convince me to rip up my entire floor! Also important is that Grout Works WORKS ... no breaks for them and I don't even know if they stop for lunch. I offered them beverages which they politely declined. They also did a great job of cleaning up and offered to come back pronto if we have any problems.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Cheri S.
12/2012
5.0
ceramic tile
  + -1 more
unknown
Description of Work: John McInnis (owner) of grout works has done three seperate jobs for us. Initally, he restained and sealed our grout in the master shower. We had him back to clean tile and restain grout with approximately 1200 sq ft of 24" tile throughout our living and kitchen area. Finally, we contracted with him to do the same with another home we are currently marketing to sell. John was very professional to work with, his company did an excellent job as promised and we would not hesitate to recommend him to potential customers.
Rating CategoryRating out of 5
Yes, I recommend this pro

Lara R.
07/2012
5.0
ceramic tile
  + -1 more
unknown
Description of Work: If you need grout cleaned these are the guys you want. Not the cheapest, but worth every penny! John, Jason, and company were very fair and honest people and had great attitudes and enthusiasm for what they do. They fixed a problem that two other companies weren't able to solve for me!
Rating CategoryRating out of 5
Yes, I recommend this pro

Frank M.
11/2011
5.0
ceramic tile
  + -1 more
They arrived got right to work and my floor looks wonderful.
Description of Work: John and his crew arrived on time. Did a wonderful job redoing our dirty grout and cleaning our countertops.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$425

Kimberly M.
11/2011
4.0
ceramic tile
  + -1 more
They did all the work described with a quote and quick follow through. The shower was filthy due to a prior tenant who lived in the unit less than 6 months but never cleaned the shower stall. They did great work but I believe I payed too much. This used up the entire "leasing deposit" and I do not know how the job will hold up. When I went to check on the work they where "painting" the grout lines with what looked like white paint. The shower looked like new, but if it's only paint.....I don't know that it will last very long and I cannot afford to have this done between each tenant. IF THE WORK LASTS I will hire them again. Also, after they performed the work, I asked if they would give me a quote to repair the grout for my master bathroom floor. They said they would be happy to but never contacted me to follow through.
Description of Work: They serviced a 36" square shower stall, with 4" tile. The services they provided: "Deep clean tile surface and grout lines, repair all grout as needed, remove and replace all caulking as needed. Color seal all grout lines"

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$591

Douglas B.
07/2011
5.0
ceramic tile
  + -1 more
The best experience with a contractor I've ever had! Professional in every way and very high quality work. There really aren't enough good words to say about John and Jason. Excellent experience all around --- I would highly recommend Grout Works to anyone!
Description of Work: regrouted, sealed and polished the shower and cleaned shower door, regrouted vanity

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

GIGI L.
06/2011
5.0
ceramic tile, floor cleaning, flooring contractor
  + 1 more
Fabulous experience from start to finish. They came out quickly to give me an estimate and were able to start the work a few days later and complete it in one day. I had my walk-in shower tile cleaned and two bathtubs re-caulked and re-grouted. All of it looks like new. They also cleaned the grout on my kitchen floor, which was the most amazing experience. It cost $300 for the floor alone, and my kitchen looks like it has been completely remodeled. The grout went from black to a sandstone color. Wish I had done this years ago!
Description of Work: Walk-in shower and 2 tubs cleaned, caulked and grouted; kitchen floor grout cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Jeff D.
05/2011
5.0
ceramic tile, handyman service
  + 0 more
Everything went great. They showed up as promised at the scheduled day and time, and completed the work in a timely manner. They cleaned up afterwards, and left NO mess behind. I would recommend them to anyone, and would use them again.
Description of Work: Grout Works regrouted and polished the tiles in two bathrooms (a tub with tile surround + a tile shower). They also resealed the floor tile grout in three bathrooms. Looks great.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$850

Daryl S.
02/2011
5.0
ceramic tile, handyman service
  + 0 more
This is the best experience we've had with a service company in 20 years. We thought we would have to replace nearly 40 travertine tiles (out of 900 sq ft) due to cracks but when they were finished we didn't have to replace a single tile. The replaced all broken grout, filled in numerous pock marks in the tiles and filled in tile cracks of numerous tiles. They also repaired a tile step that was broken in several places. Then they used their sealent to match the tile colors and for the most part hid 70% of the cracks. Although some cracks are visible because we know where they are, I'd be surprised if guests noticed them. We had 3 different types/colors of tiles and they had many, many sealant colors to choose from and made excellent recommendations. The floor looks 100% better, they look as good as they did the day we moved in. In addition, they cleaned some plaster spillage that was on our stone front stoop from some earlier workers at no charge and showed us how to remove a stain from our granite counter. Everything they said they could do, they did. They were absolutely professional the entire time.
Description of Work: Grout works hand scrubbed all the grout between tiles in the LR, FR, kitchen, utility room and bathroom. They also cleaned the surfaces of all the tiles. Then they repaired/replaced all the cracked and missing grout as well as filled in the cracks on the surfaces of some tiles. Finally, they applied a sealer to all grout to protect it from dirt, kitchen spills, etc.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,100

Michele H.
10/2009
4.0
ceramic tile
  + -1 more
He did a great job. I am going to use him again in the future.
Description of Work: I used Grout Works. They cleaned all of the grout and re grouted my shower.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$289

BETTY JEAN I.
06/2009
5.0
ceramic tile, handyman service
  + 0 more
We were very happy with Groutworks. They did a wonderful job on our floors. The man was pleasant. They worked really hard. The work is guaranteed for 10 years against chipping, cracking, peeling, or staining, as long as you do the minimal work to it. One time he wasn't going to be able to be here on time and he called me. They are very responsible. I have recommended them to my friends. I would use them again if need be.
Description of Work: I used Groutworks to clean the tile and grout through out our house. They color-sealed it as well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,240
    • 1
    • 2
    • 3(current)

Contact information

405 Wilderness Trl, Lake Hills, TX 78063

www.groutworks-usa.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed

Licensing

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Ceramic Tile,
Floor Cleaning and Waxing,
Flooring Sales and Installation,
Handyman Services,
Siding

FAQ

Grout Works LLC is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: Closed

Grout Works LLC accepts the following forms of payment: Check,MasterCard,PayPal,Visa
Yes, Grout Works LLC offers free project estimates.
No, Grout Works LLC does not offer eco-friendly accreditations.
No, Grout Works LLC does not offer a senior discount.
No, Grout Works LLC does not offer emergency services.
Yes, Grout Works LLC offers warranties.
Grout Works LLC offers the following services: Grout cleaning, recoloring, sealing, tile glazing, commercial, residential, new construction, showers, countertops, tile replacement, recaulking.

Contact information

405 Wilderness Trl, Lake Hills, TX 78063

www.groutworks-usa.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed