We are a carpet & tile cleaning, housecleaning, and painting company. We offer professional service with a professional staff. We also do water restoration and clean up. We offer convenient night and weekend service with a 24 hour on call person. We have competitive prices and offer discounts to repeat customers.
Business highlights
11 years of trusted experience
Emergency Services Offered
Services we offer
Cleaning - carpet, house, tile and upholstery, water cleanup and restoration, interior painting & touch-ups.
Description of Work: Never received a response tried calling and emailing multiple times. Pls provide full refund
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
John P.
12/2015
5.0
ceramic tile
+ -1 more
.
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
$286
Becky J.
11/2015
5.0
carpet cleaners
+ -1 more
unknown
Description of Work: They poured a patio for us. It turned out beautiful. They were prompt, polite and professional.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,200
Michele H.
11/2015
5.0
carpet cleaners
+ -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Craig W.
10/2015
1.0
carpet cleaners
+ -1 more
.
Description of Work: Paid $99...Service not performed following initial visit. Calls, texts and messages not returned. Want a refund.
Rating Category
Rating out of 5
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$99
Susan D.
10/2015
1.0
carpet cleaners
+ -1 more
unknown
Description of Work: Company non existent. Major hasstle and never got the work done;
Rating Category
Rating out of 5
PATRICK M.
10/2015
5.0
carpet cleaners
+ -1 more
.
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
Douglas A.
10/2015
5.0
carpet cleaners, ceramic tile
+ 0 more
unknown
Description of Work: This was for grout cleaning for the tile in our kitchen. Everything went exactly as planned.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
DENNIS D.
09/2015
1.0
carpet cleaners
+ -1 more
unknown
Description of Work: We bought the service from Angies list over a month ago agreeing that we would be returning to set an appointment...When back in Austin, called angies list and Carpet solutions and aged on a time on 2pm Sat the 12th.....Angies list confirmed the time and nothing was heard from Carpet Solutions.....Called Carpet Solutions and Angies list at 4pm and could not leave a message at Carpet Solutions.....Angies List agreed to get in touch with Carpet Solutions and let us know the outcome....We have not heard a time or a reason that they were a "no show"....I have a receipt for a Visa Card and have had no communication from either and it is 9:00pm Monday the 14th....We have family arriving tomorrow at 5:00 for a week and we were forced to mop the floors ourselves....I will be interesting to see the next communication and the reason for the lack of communication and no service.......
Rating Category
Rating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$288
Sam S.
09/2015
5.0
carpet cleaners
+ -1 more
unknown
Description of Work: Cleaned tile and grout
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Barbara M.
09/2015
1.0
carpet cleaners
+ -1 more
unknown
Description of Work: I originally scheduled for September 7. I was called on September 6 by Claude Odell's wife to say that he was sick and could not come. She said that I should call him to reschedule, which I did. The reschedule was for September 11 @ 3:30. He never showed up. No communication from him of any kind. He just did not show up. My husband and I had moved furniture to get ready for him and spent the afternoon waiting. Really poor and unprofessional service.
Rating Category
Rating out of 5
MARTHA J H.
09/2015
5.0
carpet cleaners
+ -1 more
unknown
Description of Work: Mr Carpet Solutions was very thorough and worked quickly. He did everything we asked him to do and treated the carpet with a pet solution because we have 3 dogs. He was very pleasant to work with. We certainly will use Carpet Solutions again and recommend him to our friends.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$129
Marina B.
09/2015
5.0
carpet cleaners
+ -1 more
.
Description of Work: Service was good, professional; and best of all, our carpet is now clean!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
3.0
punctuality
5.0
Yes, I recommend this pro
$99
Bill B.
08/2015
5.0
carpet cleaners
+ -1 more
unknown
Description of Work: date of service 7/01/15 cost 99.00
Rating Category
Rating out of 5
Yes, I recommend this pro
Latifah T.
04/2015
2.0
carpet cleaners
+ -1 more
I reached out to him twice, and he didn’t respond right away after the first time. On the 2nd time he answered, and we made the appointment. We had difficulty scheduling, and I feel I was working around his schedule more than he was accommodating mine. On the day of the appointment, he did not call or show up.
Description of Work: I purchased a deal for carpet cleaning.
Rating Category
Rating out of 5
responsiveness
2.0
$129
Response from Carpet Solutions
[member name removed]. I am sorry for the confusion. I do not recall ever seting up and appointment. If you would like to call me at 512-395-7641 I would gladly come clean your carpet and try to satisfy the situation.
Colin M.
03/2015
5.0
carpet cleaners, upholstery cleaning
+ 0 more
Super service. Quality job. Eliminated the dog smell & my carpets look great!
Description of Work: Cleaned carpets & 2 couches
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Vic H.
03/2015
5.0
carpet cleaners
+ -1 more
Perfect! Brandon is the sole owner/operator of this business. He cares about his work and his customer's satisfaction. It shows. Brandon and I walked the house beforehand and identified things that could and could not be treated. For instance my teenage daughter spilled paint on the floor in her room and nail polish or something in the bathroom. Needless to say, these are not things that can be steam cleaned. Expectations are important and Brandon set them well with me. He arrived on time and completed the job with a final inspection from me. I would hire him again without a second thought!
Description of Work: Steam cleaned carpets throughout my home
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$129
Katie O.
03/2015
2.0
carpet cleaners
+ -1 more
The communication was really bad. He knew I had family coming into town and I needed the work done, he said he would be here Friday at five. They never showed up at all and I never received a call or email ahead of time. I called and called and had no response, Angie's List eventually got a hold of them and they told Angie's List that they had a family emergency. It would have been nice to have some heads up that they were not even going to show.
Description of Work: Supposed to clean carpet.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Response from Carpet Solutions
(Member name Removed). I am very sorry that you are unhappy. i had an emergency and left all of my business stuff behind. i also emailed you on my personal phone through angies list to try to reschedule and offer an additional service for free. i would still love to complete work and make you happy. once again i am very sorry for the inconvenience
Audrey M.
01/2015
5.0
carpet cleaners
+ -1 more
We bought a special on Angie's List and decided to give Carpet Solutions a try. Brandon was very professional, timely, and knowledgeable. We foster dogs and have our carpets cleaned frequently. Brandon knew exactly what to do to treat pet stains. Our carpets now look and feel brand new. We couldn't be happier with the quality of his service, his quick work, and his friendly demeanor. We will DEFINITELY use Carpet Solutions again!!!
Description of Work: steam clean carpets and treat for pet stains
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$129
CHRIS L.
01/2015
5.0
carpet cleaners
+ -1 more
They are very easy to work with and very professional. The call back to schedule the job was almost immediate and it was a Sunday. They showed up on time and did an excellent job.
Description of Work: Carpet Solutions did an excellent job cleaning the carpet in my entire condo.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$129
Marcella R.
10/2014
5.0
carpet cleaners
+ -1 more
The carpets were in need of a deep cleaning. Carpet Solutions was recommended by a friend. I called and their carpet tech, Brandon came out, looked at the carpets and let me know all he would be doing. He was very polite and very professional. He answered all my questions and concerns. My carpets look bright & new again.
Description of Work: Cleaned my living room carpet as well as 2 bedrooms and my staircase carpet
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$145
Brandon O.
10/2014
5.0
carpet cleaners, ceramic tile
+ 0 more
The service was amazing. The person that showed up to do the job was very respectful and informative. He walked the house with me and explained everything he was planning on doing. Then completes the job with perfection.
Description of Work: They steam cleaned carpet in 3 rooms and and threw in my staircase for free.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Carpet Cleaning,
Ceramic Tile,
Oriental Rug Cleaning,
Upholstery Cleaning,
Water & Smoke Damage
FAQ
Carpet Solutions is currently rated 4.2 overall out of 5.
Sunday: 12:00 AM - 11:30 PM
Monday: 12:00 AM - 11:30 PM
Tuesday: 12:00 AM - 11:30 PM
Wednesday: 12:00 AM - 11:30 PM
Thursday: 12:00 AM - 11:30 PM
Friday: 12:00 AM - 11:30 PM
Saturday: 12:00 AM - 11:30 PM
Carpet Solutions accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Carpet Solutions does not offer a senior discount.
Yes, Carpet Solutions offers emergency services.
No, Carpet Solutions does not offer warranties.
Carpet Solutions offers the following services: Cleaning - carpet, house, tile and upholstery, water cleanup and restoration, interior painting & touch-ups.