02 Kool Refrigeration & A/C

Prompt ,reasonable, and knowledgeable

Responsive and responsible. I highly recommend them.

Butch was very knowledgeable and professional.

Great and fast service. We highly recommend them

Received callback within 15 mins and had their tech, JC, arrive a couple hours later. OUTSTANDING customer service and professionalism!! HIGHLY recommended!!!

Very professional and arrived on time. Butch was very likeable.

Reliable, honest, provides details of problem and options.

Their customer service is outstanding. James is quite knowledgeable about the job.

Butch (technician) was prompt, knowledgeable and courteous. Suggested a couple of options to improve our A/C unit performance. O2 Kool is a first rate, customer oriented service company. I highly recommend them.A

Professional, quick and knowledgeable.

The technician came up with a creative way to fix the problem and it was solved within a half hour.

They gave me an appointment in 2 days. They called 20 minutes ahead and arrived on time. Solved my problem quickly but did a full inspection anyway and did not charge me. Seriously recommend.

Professional employees with professional knowledge for the job!

My outside unit had stopped working during the night. I chose O2 Kool and they contacted me within the 30 min. Butcher gave me a estimated time and when he got tied up called to let me know he was running late. He arrived at revised time and took the time to explain what he was checking, what he found, and that it could be fixed. He then explained the potential problems I might be facing due to the age and condition of my unit. Explained my options and left me with enough information to do my own research. No pressure to buy new unit. Very happy with his knowledge and work.

Had AC stop cooling. Called them and an hour later they had it fixed. They fixed it under warranty (on a 3 year old AC) and did not charge me anything. Great service and very quick response. I have always had good experiences with everyone at O2 Kool. I would recommend them for any service you need.

I submitted requests for bids to two companies, the second of which never replied but who needs them when you've got O2Kool who called within seconds of my post - literally! Now we've experienced awesome customer service, quick response to bid requests before but they're not always followed up in the actual appointment SETTING but I'm please to report O2Kool was at our house ahead of their appointment time within 24 hours. Given we're almost in the dead of summer and A/C repair is running technicians ragged I hadn't expected that, nor did I expect the incredibly reasonable price to repair the problem diagnosed after quick analysis of the air handler, drain lines and condenser units. It is so refreshing (literally and figuratively - hahaha!) to have an experience that merits top scores in every category, but our experience with O2Kool certainly did. Arriving early - but with a phone call to make sure it was okay; scheduling within moments of calling on the bid request, keeping the appointment that was made within days of our inquiry plus professional, courteous and friendly folks and very conscientious about where drain lines emptied, removing shoes, etc., kind of above and beyond in all categories, really. We're thrilled to have reliable A/C specialists at our disposal - lord knows we need them all too often!

They had a good rate. They were courteous, clean, and professional.

These folks are great. AC broke down, they were out the same day to diagnose the issue. Were out without 3 days to complete the repairs. Very punctual with follow up visits for fine tuning of the new unit. HIGHLY RECOMMEND!

Very friendly, very professional, listened to my issues and fixed them , will recommend this company every time, JC is my new A/C guy and will trust him to do my repair honestly and correct, great job guys, thanks

showed concern about my problem. Arrived on time

JC was very professional and friendly. Thanks!

awesome tech that came out. very professional explain in detail. as well maintain social distance.

The tech was quick. Made the effort to come out really quickly. Diagnosed the issue and made my AC work again. I was good with it all.

They showed up on time, checked my whole system and found the issue. They didn't try to upsell me but were very honest in the A/C until I own and gave me an estimate for the future on how much it would be to put a more reliable one in. After he fixed my AC, he helped me put the thermostat back on and ensured that it was working.